[TIP] Do NOT use the official S-OFF method! - HTC Sensation

Don't know if someone posted this before but:
As the title says, do NOT use the stock unlock method if you ever think you'll need a warranty replacement, they store your serial number after using the tool, this means that they know your warranty is voided. By using the official tool you're basically guaranteeing you won't be able to get a warranty replacement.

Ohhhhh Thank kuuuuuu

This is OLD news my friend. If you read the HTC website terms before using it (which you SHOULD be doing), you will see it states that your warranty is effected.

The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Same logic as buying drugs for the sake of having them...
Matt

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
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Click to collapse
LOL. Please. As if HTC shouldn't do anything to your warranty simply because you "may" want to unlock it just to unlock it. They should be cool with it just because maybe .1% of people do it just to do it.
I had my turbocharged car chipped just to, you know, do it. Not because I want to drive fast or anything.

I've done repairs on my Nexus One (dust) with an unlocked bootloader. Not at first but that's because i sent it in with CM. They sent it back to me and I restored it to stock and they fixed it.
If you have an issue that cant be caused by software they should fix it.
Anyone with a Nexus at launch, could you root the phone without the official method? Nope and it was like that for a very long time because there was no incentive, we could root out of the box.
HTC lagged it hard with their method and it defeats the purpose of what they are doing. Who unlocks the phone and doesn't know about XDA?

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
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Click to collapse
There's always a risk involved when flashing something.

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
lmao......

the_scotsman said:
This is OLD news my friend. If you read the HTC website terms before using it (which you SHOULD be doing), you will see it states that your warranty is effected.
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Click to collapse
Yes it is old news but some ppl either just got here or missed it earlier. Chill out troll
Sent from my HTC Sensation 4G using XDA Premium App

LOLOL The Scotsman is anything but a troll and this thread is anything but useful. In any case, it actually only voids PARTS of your warranty I.E. if you need a new battery cover or if your volume rocker breaks you won't be up ****'s creek without a paddle.
If you brick your phone, you will be. Not only is this thread redundant, its title is inaccurate and wrong.
Sent from my HTC Sensation 4G using xda premium

chrisgto4 said:
Yes it is old news but some ppl either just got here or missed it earlier. Chill out troll
Sent from my HTC Sensation 4G using XDA Premium App
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It's also inaccurate. In the U.S. a company can't void your warranty for product modifications made by the user unless those modifications specifically caused the defect.
http://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act
And I don't blame HTC for trying to control their warranty costs. If someone unlocks their phone and OC's the chip and fries it or does something else equally stupid the user should have to pay for the repair. You pay to play.

kylez64 said:
I've done repairs on my Nexus One (dust) with an unlocked bootloader. Not at first but that's because i sent it in with CM. They sent it back to me and I restored it to stock and they fixed it.
If you have an issue that cant be caused by software they should fix it.
Anyone with a Nexus at launch, could you root the phone without the official method? Nope and it was like that for a very long time because there was no incentive, we could root out of the box.
HTC lagged it hard with their method and it defeats the purpose of what they are doing. Who unlocks the phone and doesn't know about XDA?
Click to expand...
Click to collapse
Haha I sent my Nexus in after restoring to stock, they fixed it and relocked the bootloader.
Next time, I sent it in with CM7, they sent it back with CM7 and they repaired it.

Guys! The HTC Method is ok! Its was the same at the Nexus One! You void your warranty with unlocking but only the software not the hardware! If you flash back to stock and the error is still theire (software related) they will repairit and hardware they will everytime repair...They take no warranty for flashed software that is not authorized by them ... and this is ok!
AND they are not really able to find out if u flashed a bad radio or hboot! when its bricked. they can easily restore your phone!! This warranty thing just that you are aware of bad software!! They will repair your phone if its needed to be!
But it is fair that we brick our devices and they need to repair? No! We buy the phone as it is! Root is a feature that is not mentioned by HTC!!!
MOD EDIT: No swearing - and no, I'm not a troll, so please refrain from calling me one.
Where i called someone a troll? im from germany troll means to me you are a little toy... why i should say this
because of "****ing" ? this was just to underline my fu***** statement
just thought here were no kids that can take my words to the playground ^^

chrisgto4 said:
Yes it is old news but some ppl either just got here or missed it earlier. Chill out troll
Sent from my HTC Sensation 4G using XDA Premium App
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Wow, your mod is a troll?

BarryH_GEG said:
It's also inaccurate. In the U.S. a company can't void your warranty for product modifications made by the user unless those modifications specifically caused the defect.
http://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act
And I don't blame HTC for trying to control their warranty costs. If someone unlocks their phone and OC's the chip and fries it or does something else equally stupid the user should have to pay for the repair. You pay to play.
Click to expand...
Click to collapse
Well HTC still state on their website that the warranty is affected:
Please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means.
Click to expand...
Click to collapse
Pretty clear cut to me.

the_scotsman said:
Well HTC still state on their website that the warranty is affected:
Pretty clear cut to me.
Click to expand...
Click to collapse
1) You brick your phone doing stupid stuff - HTC's not going to fix it.
2) You're unlocked and running a custom ROM and your display dies - HTC will fix it.
What they're saying is inline with what I originally posted. They'll repair a warrantied defect on the phone provided that unlocking it didn't cause the defect. Their statement pretty clearly infers they won't fix a bricked phone for free. It doesn't say your warranty is void if you unlock the phone and it has an unrelated defect. In the U.S., they couldn't say that if they wanted to.

Related

[Q] Is unrooting can get back your warranty in xperia sk17i

if i unroot my Xperia Mini pro (SK17i) do i get back my warranty?
i have install CWM. if i repair it on PC companion. it will be back to normal and get back my warranty?
(SORRY FOR MY BAD ENGLISH)
yes if you unroot it and come back to stock Rom you will get your warranty back.
Sent from my GT-S5360 using XDA App
rambg2 said:
if i unroot my Xperia Mini pro (SK17i) do i get back my warranty?
i have install CWM. if i repair it on PC companion. it will be back to normal and get back my warranty?
(SORRY FOR MY BAD ENGLISH)
Click to expand...
Click to collapse
shivam1688 said:
yes if you unroot it and come back to stock Rom you will get your warranty back.
Sent from my GT-S5360 using XDA App
Click to expand...
Click to collapse
No.
Once warranty is void (gone), you can't get it back.
Warranty is a legal term not something physical.
Dark3n said:
No.
Once warranty is void (gone), you can't get it back.
Warranty is a legal term not something physical.
Click to expand...
Click to collapse
Your warranty is only gone if the manufacturer knows that you were rooted. If you send back a phone that looks stock, you are good to go.
lowandbehold said:
Your warranty is only gone if the manufacturer knows that you were rooted.
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Click to collapse
No, your warranty is gone as soon as you do something that voids it, i.e. software modification.
It doesn't matter who knows.
Thats like saying something isn't a crime until someone knows of it. Of course it is still a crime, but if no one knows, nothing will be done about it.
lowandbehold said:
If you send back a phone that looks stock, you are good to go.
Click to expand...
Click to collapse
You are good to go to obtain free repair by fraud.
If the manufactor, repaircenter or anyone else cares... thats a different story.
I'm just sick of reading "flash X to get your warranty back", thats just bs.
Once its gone, its gone.
Who is to decidem what is wrong and what is right....
Dark3n said:
No, your warranty is gone as soon as you do something that voids it, i.e. software modification.
It doesn't matter who knows.
Thats like saying something isn't a crime until someone knows of it. Of course it is still a crime, but if no one knows, nothing will be done about it.
You are good to go to obtain free repair by fraud.
If the manufactor, repaircenter or anyone else cares... thats a different story.
I'm just sick of reading "flash X to get your warranty back", thats just bs.
Once its gone, its gone.
Click to expand...
Click to collapse
Have you ever said atleast one lie in your life.....then you are a liar through out your entire life....I am not saying this.......its another form of your own philosophical logic.....
what is wrong and what is right......what is justice and what is injustice.....don't think in terms of good and bad.......good for some is always bad for some other, isn't it?

Have to return A2 for replacement, question about bootstrap

So, I bricked my last A2 and had it replaced and the one they gave me is horrific (bunch of issues...). Anyway, I know I have to unroot, they will most certainly detect that. However, What about bootstrap? Do you think they will notice that when they bring it to the back to do their "troubleshooting"? Because I was just planning on unrooting and then uninstalling bootstrap app (incase they know what that is, i know that that wont remove they bootstrap). So, what are your opinions on that?
Fzx back to stock.
Sent from my MB865 using xda premium
tmease1 said:
Fzx back to stock.
Sent from my MB865 using xda premium
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Yeah thats never worked out well for me...
okachowwa said:
So, I bricked my last A2 and had it replaced and the one they gave me is horrific (bunch of issues...). Anyway, I know I have to unroot, they will most certainly detect that. However, What about bootstrap? Do you think they will notice that when they bring it to the back to do their "troubleshooting"? Because I was just planning on unrooting and then uninstalling bootstrap app (incase they know what that is, i know that that wont remove they bootstrap). So, what are your opinions on that?
Click to expand...
Click to collapse
Throw it in a microwave to kill it so it wont turn on.
Sent from my MB865 using xda premium
matt99017d said:
Throw it in a microwave to kill it so it wont turn on.
Sent from my MB865 using xda premium
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Ever since I bought a Moto phone I feel the need to do that every day
okachowwa said:
Ever since I bought a Moto phone I feel the need to do that every day
Click to expand...
Click to collapse
Lol.
Me too.....
Sent from my MB865 using xda premium
matt99017d said:
Lol.
Me too.....
Sent from my MB865 using xda premium
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Click to collapse
Horrible mistake. Live and Learn...unless youre a sophmore who doesnt have any money and is stuck with it for another year...omg.
okachowwa said:
Horrible mistake. Live and Learn...unless youre a sophmore who doesnt have any money and is stuck with it for another year...omg.
Click to expand...
Click to collapse
My case lol
Sent from my locked MB865
Not sure if I'm completely off topic but don't want to start a new thread either: so does AT&T/Motorola salvage the bricked phones returned/exchanged under warranty? I understand if you microwave it, it's gone for good, but otherwise do they have a way to salvage a phone with hosed bootloader or hard bricking? Will it require special hardware setup to recover these phones? I am sure bricking would be a common phenomena in Moto's lab ...
OMG, just took a look at your sign - okachowwa - your smartphone's histories usage so terrible ...
vinamilk said:
OMG, just took a look at your sign - okachowwa - your smartphone's histories usage so terrible ...
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Click to collapse
Dude's also only 15, which it states as well, and to cut the kid some slack!
Launched from my SAMSUNG-SGH-I747 Anti-MOTO Ballistic Missile
vinamilk said:
OMG, just took a look at your sign - okachowwa - your smartphone's histories usage so terrible ...
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Click to collapse
Hey now lol. I try I try. I totally fixed my Captivate...after I bought this AWESOME phone. But I didn't brick this one, it was a bad replacement, and my last one, yeah FXZ confused me so my ignorance overtook my ability to fix it, because I couldnt find the files on the forums (links were down) and flashed wrong ones (live and learn?). But yes, being a sophmore in high school I probably shouldn't being doing this stuff as I don't have any money lol.
kousik said:
Not sure if I'm completely off topic but don't want to start a new thread either: so does AT&T/Motorola salvage the bricked phones returned/exchanged under warranty? I understand if you microwave it, it's gone for good, but otherwise do they have a way to salvage a phone with hosed bootloader or hard bricking? Will it require special hardware setup to recover these phones? I am sure bricking would be a common phenomena in Moto's lab ...
Click to expand...
Click to collapse
Yes, unless the EMMC is corrupted beyond redemption they have special flashing tools to restore phones to a usable condition. Just think about when the phone is made; it is a blank slate. They have to have a way to flash it initially. They can use a similar method to resurrect it if it is not damaged beyond repair.
jboxer said:
Yes, unless the EMMC is corrupted beyond redemption they have special flashing tools to restore phones to a usable condition.
Click to expand...
Click to collapse
Hmmm ... that's exactly is my point; if it is all software, why doesn't it leak like RSDlite? Then users could recover these bricked phones themselves and no need of these warranty calls. It must be some special hardware (to be connected to JTAG?) which even our service centers do not have available. Then we could take our out of warranty phones to them and get it restored for a small fee. Now if I take a bricked phone to them, they change the motherboard and charge ~30% of the phone value.
kousik said:
Hmmm ... that's exactly is my point; if it is all software, why doesn't it leak like RSDlite? Then users could recover these bricked phones themselves and no need of these warranty calls. It must be some special hardware (to be connected to JTAG?) which even our service centers do not have available. Then we could take our out of warranty phones to them and get it restored for a small fee. Now if I take a bricked phone to them, they change the motherboard and charge ~30% of the phone value.
Click to expand...
Click to collapse
That is because there is an efuse that was blown as part of this process, and you can't unblow a fuse/efuse. That is why you are getting new boards. I was at one the AT&T service centers last week and we looked at one of the bricks, and it did throw 2 efuses that I could find. We could connect them to JTAG with the correct connetions, but we could NOT see the phone from the JTAG device/software.
jimbridgman said:
That is because there is an efuse that was blown as part of this process, and you can't unblow a fuse/efuse. That is why you are getting new boards. I was at one the AT&T service centers last week and we looked at one of the bricks, and it did throw 2 efuses that I could find. We could connect them to JTAG with the correct connetions, but we could NOT see the phone from the JTAG device/software.
Click to expand...
Click to collapse
Is it not an inefficient (or dangerous (or suicidal)) design that if you overwrite the bootloader (even by an older version) then a efuse blows somewhere and the motherboard becomes useless. You may refuse to boot if the bootloader isn't trusted but killing the phone in the process sounds too bad to me. Would this happen with phones with unlocked bootloader too?
kousik said:
Is it not an inefficient (or dangerous (or suicidal)) design that if you overwrite the bootloader (even by an older version) then a efuse blows somewhere and the motherboard becomes useless. You may refuse to boot if the bootloader isn't trusted but killing the phone in the process sounds too bad to me. Would this happen with phones with unlocked bootloader too?
Click to expand...
Click to collapse
No, this is a Motorola ONLY thing, as inefficient as it might be. There is no need for anything like is in a unlocked bootloader phone. This happens because these phones are just like iphones in that Motorola does NOT want us "playing" with them, or doing any kind of dev work on them, Moto phones have a HUGE history of being non developer friendly. That is also why certain devs like me find them a challenge and want to "breakthrough" all that.
jimbridgman said:
No, this is a Motorola ONLY thing, as inefficient as it might be. There is no need for anything like is in a unlocked bootloader phone.
Click to expand...
Click to collapse
Well, except their managers we all see how it backfired. It doesn't interfere with people who wants to stay stock, and if it gets bricked doing some dev, they get a warranty call (and maybe they have to swap in 90% cases). Doesn't help anyone.
However I had a Milestone before (why did I buy another Moto afterwards questions my sanity) but even if it had a locked bootloader (and after stock 2.1 no update was given), devs could port froyo and finally CM7 and CM9. I am hoping in spite of the lock, we'll be able to port CM9/10, keeping the kernel same. I am hopeful as LG Thrill 4G, Motorola Droid 3 has CM9 already.
Well I'm offtopic already so don't bother replying

Dust under screen cheap solution

Info for all those in UK with dust under their screen...
I went into a shop called fonesolutions today, website's here: http://www.fonesolutions.co.uk/
They offered to clear out all the dust for £15! I think im gona do it just before i sell the phone to add some value.
Just thought I'd share with u all
fredcorp6 said:
Info for all those in UK with dust under their screen...
I went into a shop called fonesolutions today, website's here: http://www.fonesolutions.co.uk/
They offered to clear out all the dust for £15! I think im gona do it just before i sell the phone to add some value.
Just thought I'd share with u all
Click to expand...
Click to collapse
Why? HTC has 2 years warranty and will do it for free till the next MAY at least. If you request it NOW, it's unlikely they'll ask for a proof of purchase (they didn't ask me)
So your warranty isn't void then?
I wish there was a good equivalent in my area of the US.
Sent from my HTC Sensation
Deegan87 said:
So your warranty isn't void then?
I wish there was a good equivalent in my area of the US.
Sent from my HTC Sensation
Click to expand...
Click to collapse
Why would my warranty be void? It's within 2 years of warranty time.
tinky1 said:
Why? HTC has 2 years warranty and will do it for free till the next MAY at least. If you request it NOW, it's unlikely they'll ask for a proof of purchase (they didn't ask me)
Click to expand...
Click to collapse
I know that but if you're s-off (most people on here are) your warranty is void and u can't send it to HTC. I know its possible to s-on and get back to stock but that's tricky and many don't want to go through all that
Sent from my HTC Sensation using xda app-developers app
fredcorp6 said:
I know that but if you're s-off (most people on here are) your warranty is void and u can't send it to HTC. I know its possible to s-on and get back to stock but that's tricky and many don't want to go through all that
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
I've sent mine in with s-off but with stock ROM and firmware (run RUU and flashed all the subsequent updates). No problem. If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
cunning reply lol
tinky1 said:
I've sent mine in with s-off but with stock ROM and firmware (run RUU and flashed all the subsequent updates). No problem. If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
oh really! i might try that but not sure if its worth the risk.. cos they still have every right to just say that the devices warranty is void, then refuse to fix it and charge you the £30.00, or whatever it is, to send it back to you.
fredcorp6 said:
oh really! i might try that but not sure if its worth the risk.. cos they still have every right to just say that the devices warranty is void, then refuse to fix it and charge you the £30.00, or whatever it is, to send it back to you.
Click to expand...
Click to collapse
THEY would have to prove that YOU s-offed it and it didn't come s-off out of the box. Don't worry.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
THEY would have to prove that YOU s-offed it and it didn't come s-off out of the box. Don't worry.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
And for the record, many Sensations did ship from the factory with S-off. So they have no possible way to prove you did it yourself.
Plus it's probably more expensive for them to argue about your software changes when you send in a hardware problem than it is to just fix the hardware problem. Especially since it's a known hardware problem that HTC fully admits to.
That said, there are numerous stories of people who've sent fully rooted phones to HTC with custom ROMs installed to have hardware problems fixed and the phone came back repaired just fine.
Does anyone know how long it takes to get your phone back from the time you send it to them?
In the Netherlands HTC has repair partners all over the country. I went in one of the shops and 1 hour later they called that my new screen was installed. Did not ask anything or check my phone.
I would assume that sending in a phone for this problem wouldn't matter if you're rooted since software can't get dust under your screen.
Sent from my Nexus 7 using xda app-developers app
Element515 said:
I would assume that sending in a phone for this problem wouldn't matter if you're rooted since software can't get dust under your screen.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Rooting means you can mess with your clock speeds, messing with your clock speeds means you could have overheated it, overheating means distortion, distortion means gaps, gaps mean dust... Shall I continue?
Why give them ANY chance to be idiots and to refuse repair?
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
Rooting means you can mess with your clock speeds, messing with your clock speeds means you could have overheated it, overheating means distortion, distortion means gaps, gaps mean dust... Shall I continue?
Why give them ANY chance to be idiots and to refuse repair?
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
Esecailly since it's so incredibly easy to flash a stock ROM before sending it in which would mean they'd never notice something wasn't stock.
Yeahthe aftermarket recovery might still be there and it might be S-Off but I doubt the guy sitting at his desk fixing 25 phones a day is goign to notice those things when he's replacing a screen gasket to seal out dust. Now if he booted it and it said CYANOGENMOD and lacked Sense, it might stand out to him...
Also, did anyone know the answer to my last question? About how long it takes to get a phone back from HTC with the screen dust issue repaired? I'm in the USA as I assume where you start from makes a difference. Like the post above that says in the Netherlands there are shops that will fix it in an hour...I don't think I can do that here.
Skipjacks said:
Esecailly since it's so incredibly easy to flash a stock ROM before sending it in which would mean they'd never notice something wasn't stock.
Yeahthe aftermarket recovery might still be there and it might be S-Off but I doubt the guy sitting at his desk fixing 25 phones a day is goign to notice those things when he's replacing a screen gasket to seal out dust. Now if he booted it and it said CYANOGENMOD and lacked Sense, it might stand out to him...
Also, did anyone know the answer to my last question? About how long it takes to get a phone back from HTC with the screen dust issue repaired? I'm in the USA as I assume where you start from makes a difference. Like the post above that says in the Netherlands there are shops that will fix it in an hour...I don't think I can do that here.
Click to expand...
Click to collapse
minus the shipping to get there (which you can change) for me its been about 3 days from them receiving it to them having it in repair to them getting ready to ship, dont know though if the screen is repaired but i did mention it as one of many things faulty with the device
This problem also started to develop on my phone. I wish we have repairs stores around the area I live (I also live in the US).
One question, do I have to pay for the shipping fee to ship the phone to them?
andyli1985 said:
This problem also started to develop on my phone. I wish we have repairs stores around the area I live (I also live in the US).
One question, do I have to pay for the shipping fee to ship the phone to them?
Click to expand...
Click to collapse
yes you do
also and this very important, ship it in a box specifically made to ship small electronic items (was going to shiping it in something else) as they can void your warranty for breakage when shipping, thankfully i was told that before shipping the actual device so there was not much a problem...
darkassain said:
yes you do
also and this very important, ship it in a box specifically made to ship small electronic items (was going to shiping it in something else) as they can void your warranty for breakage when shipping, thankfully i was told that before shipping the actual device so there was not much a problem...
Click to expand...
Click to collapse
Ok. Thank you.

[Q] About JTAG Repair

Hey guys...
I was unfortunate enough to come across some aroma/twrp bug while updating my kernel and now my phone is bricked. Oh well, life happens. I am going to have to send it in for JTAG repair. I found that mobiletechvideos.com does JTAG repair for $60 so that's not all terrible. Do any of you have experience with them? Is there service good? From what I can tell they look legit..
On their website they also also have numerous "addons" you can choose for your order such as "ROM/Root upgrade service" and "S-off". Now, does that mean that once I get the phone back it will be in a state where I cannot root the device? I have my old bootloader unlock code from before... would that work to root the phone after this procedure is performed? It is my understanding that they (mobile tech videos) modify whatever image they push to your phone to include your IMEI information. Would that give me troubles if I tried to unlock the phone using my old unlock code?
Perhaps I should email them directly.
Anyway, what are your thoughts?
I would ask them, but I believe they can set things up however you want. I recall seeing one person saying they got it back s-off, etc.
iElvis said:
I would ask them, but I believe they can set things up however you want. I recall seeing one person saying they got it back s-off, etc.
Click to expand...
Click to collapse
I sent them an email. Yeah, you can pay extra for S-off etc.. but if I get the phone back in a state that I can do this myself why waste my money, right? I'll let you know when they get back to me.
ECEXCURSION said:
I sent them an email. Yeah, you can pay extra for S-off etc.. but if I get the phone back in a state that I can do this myself why waste my money, right? I'll let you know when they get back to me.
Click to expand...
Click to collapse
They do awesome work they fixed my s3 (borked imei)
Sent from my SGH-T889 using Tapatalk 2
Yea man from what I understand when you get it back you good to go. Unlocked and s-off.
Either which way, I'm sure you'll be glad to have your phone back
Sent from my One X using Tapatalk 2
Never used their service. But from lurking around these forums for a long time now there is nothing but good things to say about them
Sent from my VENOMized HoxL
ECEXCURSION said:
Hey guys...
I was unfortunate enough to come across some aroma/twrp bug while updating my kernel and now my phone is bricked. Oh well, life happens. I am going to have to send it in for JTAG repair. I found that mobiletechvideos.com does JTAG repair for $60 so that's not all terrible. Do any of you have experience with them? Is there service good? From what I can tell they look legit..
On their website they also also have numerous "addons" you can choose for your order such as "ROM/Root upgrade service" and "S-off". Now, does that mean that once I get the phone back it will be in a state where I cannot root the device? I have my old bootloader unlock code from before... would that work to root the phone after this procedure is performed? It is my understanding that they (mobile tech videos) modify whatever image they push to your phone to include your IMEI information. Would that give me troubles if I tried to unlock the phone using my old unlock code?
Perhaps I should email them directly.
Anyway, what are your thoughts?
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They ask you for your imei before you mail it. They won't change your imei they reload of
Sent from my HTC One X using xda app-developers app
I'm very sad that you have to go through this with your phone
Sent from my SCH-I535 using Tapatalk 2
It will not effect you using your old unlock code.
Sent from my HTC One X using xda premium
I'd really like to buy a riff box. Does every diff brand of phone require a seperate box or does it just push software you load into it
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DESERT.TECH said:
I'd really like to buy a riff box. Does every diff brand of phone require a seperate box or does it just push software you load into it
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
http://www.fonefunshop.co.uk/Unlocking/riff_box.htm
Scroll down and you'll see a huge list of devices supported by the one box. More devices added with firmware updates to the box. Ships from the uk as there is no distributor on this side of the oceans. afaik
But there are distributers on this side. Madusa riff boxes will do the same thing. The JTag site has a list of suppliers that sell riff boxes in the US. Since more devices are becoming usb supported, the need for soldering is limited to certain devices.
Sent from my HTC One X using xda premium
does JTAG'ing void the warranty as they have to open up the phone? I haven't looked in depth at videos of people opening up the phone but I can only imagine that they ahve some stickers inside...
If not, I'd definitely send my phone to them if it meant I could get S-OFF even though I'm on JB
nhshah7 said:
does JTAG'ing void the warranty as they have to open up the phone? I haven't looked in depth at videos of people opening up the phone but I can only imagine that they ahve some stickers inside...
If not, I'd definitely send my phone to them if it meant I could get S-OFF even though I'm on JB
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I imagine it voids the warranty. But then again, unlocking the bootloader and rooting your phone could also void the warranty...
Thanks Venomtester, I guess I'll start packing up my phone then.
I used mobiletechvideos to fix my HBOOT and S-OFF and they did a fantastic job on both. I would recommend them to anyone looking for that service.
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
AwesomeEvo said:
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
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Click to collapse
Imei can be found in the bootloader
Sent from my HTC One XL using Tapatalk 2
InflatedTitan said:
Imei can be found in the bootloader
Sent from my HTC One XL using Tapatalk 2
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Oh yeah well The phone is bricked too
Anyone seen this? Wonder of this could help some ppl out..
http://forum.xda-developers.com/showthread.php?p=29996469
Sent from my HTC One X using Xparent Green Tapatalk 2
AwesomeEvo said:
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
Click to expand...
Click to collapse
IMEI is engraved into your simcard tray. Have a look

Unlocking bootloaders voids warranty in USA?

I find people saying otherwise but from what I can tell according to HTC's warranty statement, and calling in and speaking to a customer service rep, the warranty is void if the bootloaders are unlocked. Does anyone have any info contrary to this?
Guess I'm sticking to my pixel xl
All over the product page for the U11 it declares that unlocking the boot loader doesn't void the warranty. Htc Dev hasn't caught up to reflect this.
Do you have a link? When I checked their product page I don't see anything about the warranty not being voided...
Cannot find it on the page from mobile browser (or they have removed it) but quick Google search shows it:
Yeah looks like they removed it, it's not there even on a computer. That's interesting
Yeah I remember seeing it on htc website before. Now it's gone.
They have removed it in last few days, on 5th it was still there
https://web.archive.org/web/20170705062532/http://www.htc.com/us/go/htc-u11-unlocked/
That's so strange... I know their warranty for devices since 2016 states that unlocking the bootloaders will void the warranty.
Just like they edited out band 4 support on the Verizon specifications. Bummer
Sent from my SM-G935U using Tapatalk
Confirmed on chat with HTC rep - warranty is void is bootloader unlocked. She checked with HTCDev and RMA departments (at least she claims)
found this also - https://web.archive.org/web/20170625092106/https://www.htcdev.com/
Clearly shows HTC U11 with warranty and bootloader unlock.
someone should forward this to one of the big time bloggers, looks like HTC is trying to pull a fast one ugh
in_dmand said:
someone should forward this to one of the big time bloggers, looks like HTC is trying to pull a fast one ugh
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Click to collapse
https://www.xda-developers.com/htc-updates-bootloader-unlock-warranty-messages-on-device-pages/
Do I count
in_dmand said:
someone should forward this to one of the big time bloggers, looks like HTC is trying to pull a fast one ugh
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Click to collapse
I also hit up HTCUSA and AndroidPolice on twitter.
Nevermind
When we get s off can we just lock it back and htc not know we unlocked it??
Lostatsea23 said:
When we get s off can we just lock it back and htc not know we unlocked it??
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Click to collapse
Doubt it... you have to get the unlock binary blob from HTCDev, right?
Nevermind
Question regarding the warranty. If I unlock the bootloader and then decide to return the phone within the normal 30 day return period will they accept it? Or does voiding the warranty also void the return policy?
nike1172 said:
Question regarding the warranty. If I unlock the bootloader and then decide to return the phone within the normal 30 day return period will they accept it? Or does voiding the warranty also void the return policy?
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It probably depends on where you bought it honestly. HTC themselves may check but I doubt a retailer like Amazon would, or even know how to tell.
Sent from my HTC U11 using XDA-Developers Legacy app
riggsandroid said:
Confirmed on chat with HTC rep - warranty is void is bootloader unlocked. She checked with HTCDev and RMA departments (at least she claims)
found this also - https://web.archive.org/web/20170625092106/https://www.htcdev.com/
Clearly shows HTC U11 with warranty and bootloader unlock.
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I'm gonna keep screenshots of these just in case I have to fight with them on warranty issues. Although they have always said warranty is void but never had any issues with it. They never even mention it on the phone when getting a replacement.

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