Doogee Y6 is not charging - General Questions and Answers

Hello,
My name is Nick and I'm owner a Doogee Y6. The phone is having a problem charging, but I don't know how to identify the cause of the problem. I think it might be the battery, USB board or something else.
I'll explain how the problem started.
I always put my smartphone to upload overnight, but on Saturday night to Sunday (24/06 to 25/06) My cellphone did not charge anything, when waking up, I put it to charge again and then it charged normally. The next night, the same problem happened, but this time you didn't charge it anywhere else. The connector was with bad contact, it took depending on the position. It appeared the text "Charging", but it did not charging in fact, always continued the same percentage. Until I left the cellphone for 2 hours in the charger and went up only 9%, after that I put some applications to be downloaded because I had formatted the cellphone and went to sleep when I woke up my cellphone was discharged. Since then, I can't charge my cellphone and your battery can't be removed.
The cellphone I imported through the gearbest and there are no parts available for it in my country (I'm from Brazil), I have to import. I thought I'd import the USB board, but I don't know if that's the problem.
Note: Day 04/06 my cellphone crashed and latched the screen, but the operation continued perfect.
Note 2: On Saturday (24/06) I switched the ROM on my cellphone. I had done it several times before, this time I went back to the stock (thing I had already done before too).
Help me pleaaaaaaaase!

nckmrtns said:
Hello,
My name is Nick and I'm owner a Doogee Y6. The phone is having a problem charging, but I don't know how to identify the cause of the problem. I think it might be the battery, USB board or something else.
I'll explain how the problem started.
I always put my smartphone to upload overnight, but on Saturday night to Sunday (24/06 to 25/06) My cellphone did not charge anything, when waking up, I put it to charge again and then it charged normally. The next night, the same problem happened, but this time you didn't charge it anywhere else. The connector was with bad contact, it took depending on the position. It appeared the text "Charging", but it did not charging in fact, always continued the same percentage. Until I left the cellphone for 2 hours in the charger and went up only 9%, after that I put some applications to be downloaded because I had formatted the cellphone and went to sleep when I woke up my cellphone was discharged. Since then, I can't charge my cellphone and your battery can't be removed.
The cellphone I imported through the gearbest and there are no parts available for it in my country (I'm from Brazil), I have to import. I thought I'd import the USB board, but I don't know if that's the problem.
Note: Day 04/06 my cellphone crashed and latched the screen, but the operation continued perfect.
Note 2: On Saturday (24/06) I switched the ROM on my cellphone. I had done it several times before, this time I went back to the stock (thing I had already done before too).
Help me pleaaaaaaaase!
Click to expand...
Click to collapse
Hopefully, the problem has been fixed! If not, then understand that the battery is removable. You just have to remove the back cover (you'll find a way!).
And then disconnect the battery from the motherboard. It's not hard wired to the motherboard, so you can easily do it.
After removing it, try to dry it (or something) and then put it back.
If you want an advice, it's a VERY BAD idea to charge the phone overnight!

first day on and i see this, rechecked male cord to device, carefully adjusted connnector prongs, downloaded usb drives for android from playstore. so far so good.

Related

Dead Tornado

So.. here goes my problem..
Got my Qtek 8310 three days ago, and the very same day I got it, decided to upgrade from WM5 to WM6. However, the battery charge meter gave me wrong info about the battery charge percentage, and the phone battery died just after I formatted the BINFS and re-setted the device in TeraTerm.
The device still powered on, after each USB cable re-insert, but died, after 5-10 seconds. After a couple of attempts, the phone didn't turn on at all.
Did some info search on the web and found out, that my battery fell to an critical voltage level. Li-Ion batteries require a certain voltage to even be able to accept a charge.
As I got an non-original battery (Sanyo ST26C) I suppose it is poorly designed and doesn't have good under-voltage protection (I have read about other HTC models (e.g. Wizard) having this problem as well), so the battery dropped below these limits and phone now identifies the battery faulty and doesn't let it charge. This is for consumer safety, because attempting to charge damaged Li-Ion cells can be dangerous, as Lithium is known to be able to catch fire/explode.
So the phone doesn't let to charge the battery in any way (1amp wall charger or USB cable).
Anyways, I tried to jump start the battery (charge with bare wires) to give it initial charge and... it worked. However, there goes my main problem: As soon as I insert the battery which has the initial charge, the phone starts immediately and boots to a bootloader (as there is no OS, formatted BINFS) and the the phone does not charge while in bootloader.
Then, I tried to turn off the phone: Hold down power off button for 5 seconds - phone turned off. But as soon, as I release the button, red light flashes once (as it does everytime, when you try to turn on the phone, it's normal) and then orange LED comes for a second, indicating a charge (as the battery is no longer considered faulty - phone lets it to charge), BUT then phone starts again to the bootloader and it somehow prevents further charge.
So: as soon as I release the power off button, after the phone has shutdown, it starts again, everytime, and soon the battery dies again.
My own thoughts of solving this:
* Get a fully charged battery from a friend, install the windows on the phone, and then charge my own battery (I know noone, who may have HTC Tornado, will be hard to get);
* Buy some standalone dock charger, which can charge batteries directly and charge the battery happily (haven't seen any around yet, so will be really pain in the arse, to get one);
* Charge battery with bare wires for an extended period of time, to give it enough juice to install windows (which I strongly doubt, as battery damage could occur);
Any other ideas? Ideas and comments, from people who know, or had similar experience is more than welcome. Looking forward for answers
Its funny. Reading you I've realized what people tell me about "I make a question and I answer it myself" So... You have the answers my friend. For options 1 and 2, use E-Bay. As a matter of fact, there is an aftermarket charger in ebay that charges your phone and a spare battery and it includes the spare battery when you buy the charger. I believe it runs for under $20.00. For option 3 use some wood cloth pins(those used to hang cloth to dry). I would say with at least 2hrs charge you should get a good 50% charge on your battery, enough to flash your phone.
Edit: Here is an Ebay Search. But, keep searching till you find the one that includes the extra battery. Chances are your battery is no good or won't last you very long.
Good Luck!
Get a new battery man, these li ion batteries, are no joke, especially the fact that they are made in China/Taiwan, I myself had used a tornado battery even till the days when the battery has bloated and cracked the back cover, when a single charge could not even last 4 hours.
Those days, were like having a timebomb in your pocket, ended up I got mysel a new tornado at a price cheaper than a replacement battery.
markanthonypr said:
Its funny. Reading you I've realized what people tell me about "I make a question and I answer it myself" So... You have the answers my friend.
Click to expand...
Click to collapse
Well yes, I have some suggestions, but I am also expecting others to have some, too. And by sharing the knowledge, maybe I could prevent myself to spend more money on this issue
markanthonypr said:
For options 1 and 2, use E-Bay. As a matter of fact, there is an aftermarket charger in ebay that charges your phone and a spare battery and it includes the spare battery when you buy the charger. I believe it runs for under $20.00.
Click to expand...
Click to collapse
The main problem with e-bay is... my country. at least 80% of the items, don't ship to my location.
markanthonypr said:
For option 3 use some wood cloth pins(those used to hang cloth to dry). I would say with at least 2hrs charge you should get a good 50% charge on your battery, enough to flash your phone.
Click to expand...
Click to collapse
Thanks for the suggestion. The main reason why I am in serious doubt about this option, is that standard chargers usually have some sort of regulators and monitors the charge, prevents from overcharging, etc. But on the other side, USB charge output is only 100 mA, so it couldn't be that bad if you think about it
karhoe said:
Get a new battery man, these li ion batteries, are no joke, especially the fact that they are made in China/Taiwan, I myself had used a tornado battery even till the days when the battery has bloated and cracked the back cover, when a single charge could not even last 4 hours.
Those days, were like having a timebomb in your pocket, ended up I got mysel a new tornado at a price cheaper than a replacement battery.
Click to expand...
Click to collapse
Well, the fact, that it is manufactured in China actually says nothing Many companies choose China to manufacture their products because of low costs. And the most of electronics is manufactured in China and other Asian countries.
Anyway, before getting myself an new battery, I would like to try resurrect this one If this won't last long for me - no problem, I will get an new one. But until I'm convinced enough, it's a waste of money, which I don't like doing
And one more thing.. maybe someone knows a way to keep the phone power off?
Because as I said earlier on, it's charging only when it's turned off, and not in the bootloader. And problem is that, as soon as I put the battery, it starts-up the bootloader.
Get a desktop charger perhaps?
Or if you are adventurous enough, mod the USB cable, and charge the battery directly, only if you know what you're doing, and only if it works
karhoe said:
Get a desktop charger perhaps?
Click to expand...
Click to collapse
Well.. thanks for the answer, but we've already discussed this option and now I am asking whether or not, someone knows a way to turn off the phone and keep it turned off (prevent from self startup) while the phone has no OS (got formatted BINFS).
karhoe said:
Or if you are adventurous enough, mod the USB cable, and charge the battery directly, only if you know what you're doing, and only if it works
Click to expand...
Click to collapse
I've already done that, and yes, it works. But I need someone to confirm, if it is safe enough to charge the battery for an hour or two.
Have anyone tried that?
I don't think that it's very safe. But I was having a similar problem, and I just left the phone connected to the power cable, and even though it seemed like it was not charging, it apparantly was.
Or you could just get a new battery. On expansys I saw a new one for ~$20.
nav1 said:
I was having a similar problem, and I just left the phone connected to the power cable, and even though it seemed like it was not charging, it apparantly was.
Click to expand...
Click to collapse
Well..
With a modified USB cable (bare wires), which got power output of 100mA I have charged battery directly for approximately 3 minutes, and the phone turned on, and was operational for 4-5 minutes until the battery died again.
And before that, I've tried leaving it on an mains charger, which got power output of 1A (1000mA, 10 times USB). I left it for a hour or two, although no led was showing up to indicate a charge. The phone didn't event turn on after this 2 hour "charge".
And the reason for this is explained in my first post. Will try to leave it charge over a night, though, expecting for a miracle
nav1 said:
Or you could just get a new battery. On expansys I saw a new one for ~$20.
Click to expand...
Click to collapse
But new batteries usually come empty, so it's no use to me. I have also explained why, on my previous posts.
So before buying an cradle charger, I would like to find out if these budget-friendly solutions will work:
1) Find out how to keep the phone powered down (because it's the only moment, when it truly charges);
2) Find out if it is safe enough to charge battery with bare wires for extended period of time (1-2 hours);
Just came up with another idea. Searched the forums and found a very similar problem to mine:
fritzgerald said:
For some odd reason my wizard likes to say the battery is full when its actually dead and that it's dead when it's really full. Well a few days ago I was reflashing to try and take care of the issue and it died during the middle of flashing. It would only goto the bootloader screen and would not charge. Well I decided I'd post a few pictures of my recovery technique utilizing my wife's phone. Cat5 cable striped at the end and twisted to each of the positive and negative battery terminals and the Blackberry's battery put it so I could use it to power the wizard.
Click to expand...
Click to collapse
So.. I've got a Sony Ericsson w810i, would this technique work? The w810's battery is Li-Polymer, 900mAh 3.6V (although some sources say, that this exact battery is 3.7V..), compared to Li-Ion 1150mAh 3.7V Tornado's battery.
Voltage seems suitable..
Haven't got any answers to my previous posts, so I tried.
The trick worked, Sony ericsson's battery can feed HTC Tornado perfectly. However... got another problem..
Here's how I wired it up. The positive wire takes two contacts and the negative takes another two aswell. The ends of the wires are then connected to the sony ericsson's battery. Phone starts, and boots to a bootloader. Everything's seem to be perfect.
Then I plug in the USB cable into the computer, the other end to the phone. Phone recognizes the cable and puts label "USB" at the bottom of the screen.
However, there's something wrong with the connection.. TeraTerm fails to connect and Update ROM utility fails, too, with an "cannot connect" error..
After that, I have tried using the original battery, with no wires attached, just plugged it in (gave it an initial charge again) and the USB worked without any problems: TeraTerm can connect.
So the problem seems to be in wiring.
I have tried to connect the wires in different random ways (crazy, I know), but only one alternate way did worked. Although, phone did heat-up rapidly at the area, where it says "HTC Innovation" and phone's display showed "USB" even if no USB cable was connected.
So.. looking forward to some thoughts or any knowledge, of why is this happening, wiring schemes, or any other suggestions..
FINALLY! SUCCESS!! I've connected the wires from the sony ericsson's battery to touch only one pin on the phone, instead of two, as shown in the picture. The phone didn't turn on, as I've tried this before.
But then remembered that the same pins charge the original battery, so inserted the battery and VOILA! Phone turned on to the bootloader and the USB circuit wasn't blocked no more! Flashed the phone to WM6.5 now successfully and the original battery is charging, as I write this post )
So, if anyone got HTC smartphone dead, while flashing, let me know, will try to help you out, since I've walked through this hell myself
Thanks goes to karhoe, for an excellent guide for flashing, also dharvey4651 for an excellent guide on installing vista's USB drivers (got new PC, upgraded to vista) and last, but not least - the whole XDA-developers community for helping me out
1A Wall Charger Works!!
I've had the same problem discussed above. I was trying some of my own 6.5 ROMs, which by the way were getting stuck at the initial boot screen itself. Due to some unavoidable reasons and circumstances, the phone freely was left to itself at this exact state, untethered to any power source, for extended periods of time, during which it slept and refused to wake up again, all my pleadings going in vain. And when it did boot, it went into the tricolor screen conveniently and switched off in ten seconds. I turned to the net for help and found that any charger with rating above 1A would help in giving it the required juice. I didn't want to waste any of the 6 USB cables I have.
I got the original charger, which is an 1A charger, after 2-3 hours of searching my room (Hey, Don't be too hard on me! In the end, I got it, right? Actually, I use the PC for charging, and a smaller 550mA one sometimes-- both didn't work this time) and then, when I connected it showed the screen again. But this time, I found that it was capable of running it without the battery being present.
So, all I did was I kept the charger connected to it with the phone switched on in the tricolor mode and with the battery inside. After half an hour, I tethered it to the PC and flashed a proper ROM. And Voila!!! IT WORKED!! It was 2.45 in the morning!!
I guess the power from the 1A charger is enough for the phone to run and charge it too which is not the case in the 550mA one and the USB cable.
rajathvsm said:
I've had the same problem discussed above. I was trying some of my own 6.5 ROMs, which by the way were getting stuck at the initial boot screen itself. Due to some unavoidable reasons and circumstances, the phone freely was left to itself at this exact state, untethered to any power source, for extended periods of time, during which it slept and refused to wake up again, all my pleadings going in vain. And when it did boot, it went into the tricolor screen conveniently and switched off in ten seconds. I turned to the net for help and found that any charger with rating above 1A would help in giving it the required juice. I didn't want to waste any of the 6 USB cables I have.
I got the original charger, which is an 1A charger, after 2-3 hours of searching my room (Hey, Don't be too hard on me! In the end, I got it, right? Actually, I use the PC for charging, and a smaller 550mA one sometimes-- both didn't work this time) and then, when I connected it showed the screen again. But this time, I found that it was capable of running it without the battery being present.
So, all I did was I kept the charger connected to it with the phone switched on in the tricolor mode and with the battery inside. After half an hour, I tethered it to the PC and flashed a proper ROM. And Voila!!! IT WORKED!! It was 2.45 in the morning!!
I guess the power from the 1A charger is enough for the phone to run and charge it too which is not the case in the 550mA one and the USB cable.
Click to expand...
Click to collapse
Glad to hear that it worked for you Unfortunately, it didn't for me (as I only have an after-market charget, not the OEM one, although it is 1A), so I had to search for alternative methods.

[Q&A] [SOLVED] Dead battery, no charging, no warning, no vibrating,....

Dear xda
On the 23th of December my phone ran out of battery % . So it was at 0%. I couldn't charge it until the day after. On the 24th when i put the phone in the original wall charger, It gave me the warning that I had to let it charge for a while before power on. I left it alone for about two hours, after that I pulled it out to see if it turned on, because I needed my phone, but nothing came out of it, I plugged it back in, and still nothing, not even a vibrate nor the warning message of the low battery level...
The phone was dead to my concern after Goolging a little and looking into the forums, I saw two persons with the same issue as me.
The first person () solved it leaving it 24h for nothing so the battery could rest for a while and yesterday evening (after leaving it for +- 25h)I plugged it in but nothing showed up, not even the warning message, as mentioned before, but with still good hope I left the phone charge overnight, but this morning, still nothing out of the phone.
The second person (https://forums.oneplus.net/threads/oneplus-one-battery-dead-issue-solved.41777/) I was talking about had a more drastic solution, he opened up his phone, unscrewed the motherboard plate, disconnected the battery and reconnected it. This morning I was prepared to do it, but when I removed the back cover of my phone I saw the screws, but also the sticker and the rubbers (with behind them I assume more screws?), but since you first have to remove the rubbers and the sticker to unscrew those screws I am affraid I will lose warranty....
Can you please help me out, because I would love to use my beloved Oneplus again.
Do you have other possible solutions/fixes? Can I remove the sticker and the rubbers WITHOUT LOSING WARRANTY?
Sincerely Greetings
Bjorn Derudder
A proud member of the OnePlus Family!
P.S. : My phone is Rooted, Unlocked and has Stock CM12 (but I don't see any problems here because, that does not void any warranty ), but nothing special was flashed or done to the phone right before the problems showed up, I mostly think of a faulty battery, or dead battery.
I posted this also on oneplus forums, but more help is alwaya appreciated
Here is the link : https://forums.oneplus.net/threads/...ging-not-vibrating-no-warning-message.216124/
I solved this issue, hope it can help in the future other OPO users
The actual win that revived my phone was:
- Let it charge for at LEAST 24h
- Don't ever touch or try to power on during the 24h (this is very important! This was the hardest part for me not touching it )
- Unplug the phone (still don't try powering it on!!!)
- Leave it for about 12h (no powering on! )
- Plug it back in (This was the first time I saw anything on my dead OnePlus, I got the warning battery level low)
- I left it alone for about 2h (NOT touching it)
- Then powering it on, it gave me about 56 percent of battery.
I think the most important thing is that you don't touch it so it does not try making a full electrical circuit.
Greetings

Samsung Galaxy S6 is telling me it is overheating, it is cold. How Backup?

Dear Androidpeople,
Since November, I am the glad owner of the Samsung Galaxy S6. I am a really Samsung fan, I have had the S2, S3, S4 and now the S6. The previous two weeks I had some charging issues. In particular, sometimes I had to plug in the cable three times before it really 'connected' and started charging. I tried it after that with another Samsung cable and this problem was solved. The day before yesterday I was planning to charge my phone and when I attached the cable to the phone it only started to charge after the phone was already 10 minutes connected.
Till this issues I didn't see that much problems. Every morning my phone was with al my problems, fully charged. Since yesterday, the big problem started. My phone was complete dead/0% battery. I wanted to charge my phone and I got this error: (I got the error in Dutch and tried to translate it, as best as I could)
Cannot charge phone
"The device is stopped charging. De battery temperature is too high. Be careful with disconnecting your charger. It could be very hot."
"When you disconnect the charger and reconnect is afterwards, you could possibly proceed charging your phone. If this overheating issue keeps existing, please contact our customer service because of risk of fire and injuries."
Click to expand...
Click to collapse
I have never had a problem of this kind. My phone and charger were both fully cold. I spoke with a guy at Vodafone and he told me this should be a case of warranty of Samsung/Vodafone. The problem now is, back-up.
The device is 0% charged, I could not charge it anymore and when I turned my phone on, it directly turned off. Now did I try to charge it yesterday and last night with multiple chargers. This morning it suddenly was 13% charged. So i quickly ran to my laptop to connect my device with it and start back-upping photos. But after connecting it tries to charge and I get the same error as i mentioned above. If I just look on the device itself every app is blocked for 'safety reasons' except 'Phone' and 'Contacts'. I cannot look into the Gallery, Dropbox or Onedrive. The device connecting with the laptop was not helpful. The laptop does not recognize any phone connected to it. So copying files from the laptop and the phone are not working. It looks the end of the possible solutions but maybe I forgot something.
Things tried tot fix it:
- Three different chargers
- Two different laptops
- Two different data cables
- Connecting via power, via laptop via the power bank.
- Cleared Dalvik Cache.
When I let him pick up by Vodafone they will try to fix the issue, but I will lose every photo from it. I know I should make a backup earlier. But that is talking now. Is there maybe one solution, one clever thing, one special tweak I could do to save my photo? Or should I start my grieving process?

New battery not charging!

Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.
pr091 said:
Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.
Click to expand...
Click to collapse
The original swollen battery has battery backup issues too? If not,I advice you to use that again,as no better,or equal and genuine batteries are available anywhere.
No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin ? the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?
pr091 said:
No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?
Click to expand...
Click to collapse
Search battery thread in accessories section.
Mind telling me what is the serial number on the battery connector? those serial number can tell you whether you bought an original battery or OEM battery...

S8 galaxy active problems

So last fall sometime I text my girl, phone was on the charger overnight and was fully charged but left it on the charger while I got ready for work, came back and it was done for, wouldnt battery disconnect, won't do anything. No charging indicator light or signs of life.
Have an older one that has a bad microphone so I plugged it in, booted up and died as well.
Today I decided to dig into what was going on.
Pulled the backs off of both and the battery was melted on the older one.
Swapped batteries and tada! One is now alive!
Than I switched motherboards between phones and the problem followed the mother boards so I'm confident that's where my problem is.
My question is, is there any good way to get the data off of the bad motherboard?
That phone was never signed into google or anything.
Thanks in advance!

Categories

Resources