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A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
Hey guys. So a month ago I was using my device like normal and noticed it was getting a little low on battery. I put it up for the night and started to charge it. The next morning I pulled if off the charge and noticed that the unit did not want to turn on. I figured that I had it plugged into my phone charger and since the TF700 is a pain and only likes certain charges I checked and plugged it into the OEM charger and left the unit there to charge while I went into work.
I got home that day and realized that the tablet was not charging at all. I figured that the sync/charge port got messed up, since I have 3 LARGE dogs that constantly hit things off the table, so I did what any XDA member would do, pulled up iFixit, and tore apart the unit to get the part number on the cable.
A week later I get the part in and swap everything out and guess what, still nothing. I had the unit plugged in over night and nothing at all. No LED lights turn on or anything.
Finally, I decided to pull my brothers TF700 apart to check the cable and both the ones I have work....soooo ???
What else can I do? I might just part everything out but really just want to get the unit working again.
Thanks in advance.
Hi Guys,
I need thought my own Sky would give me problems since i take care of it so well :crying:
So last night i put the phone on my night table to charge, it had 9% battery left and the phone beeped since i plugged the charger and it was charging, now in the morning when i realize i'm late for work, i went to check my phone and it was dead(no alarm this morning). It was all plugged in still the charger and battery. Now i got to work and a work partner has a Sky too, i tested his battery on my Sky and nothing, tested my battery on his Sky and worked so my battery is fine(it was 100%), i tested my charger on his Sky and charged, i tested his charger on mine and nothing.
Tried plugging the phone with only usb cable to the pc without battery to reach download mode or recovery but nothing.
Now since our batteries are fine and chargers, im assuming my motherboard died which i was thinking if the battery would work it was going to be the charging port.
Is there a way to test each part of the phone o be more accurate about this issue?
Thanks in advance.
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
toyes said:
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
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Click to collapse
The phone won't do anything at all, i have fixed Sky's power button before and this is really weird. Stock Rom/Kernel, it was Android 4.1.2 and i have it for like 1year and 6 months.
If you need anything else let me know.
One more thing that could help, lately i noticed that the phone wasn't charging as fast as usual.I installed the Skyrocket charging app and when i plugged the charger to the phone it would say Fast Charge A/C 900~ mA and after like 30 seconds it would go down to 800, 700, 600 and then say Charger Wakelock 500~ mA.
Im really starting to think my board died.
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
theesotericone said:
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
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vincom said:
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
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OH Jesus Christ, i'll try to get a new mobo then and update this.
And i'll lose all my data and will have to restore a Kies Backup from May-2013. Great!:highfive::victory: :crying:
Had this happen once or twice. It turned out that the usb port on the bottom of the phone had some junk that accumulated in there as well as some signs of minor corrosion, and was not making a good connection anymore. It just needed to be cleaned out. First, I think I just (very carefully) used a needle or safety pin or something like that to gently extract the lint/dust/crap out of the port, and then cleaned up the metal connectors in the port, and one of the back inside corners where I saw a little bit of green/white build up, with a little bit of isopropyl alcohol. I let it sit for a little bit to make sure it was dry and when I plugged it in, it started charging again. I happened to have an Optivisor lying around which made it a bit easier to see what I was doing, but it isn't necessary. The most annoying part was getting a small, focused beam of light from a flashlight into the port at just the right angle, and then figuring out how to keep it there while I worked. Shouldn't take long, and as long as you don't do something really dumb, it can't hurt to give it a try.
Except that he ruled that out by swapping batteries with his friends phone.
Sent from my HTC One S using xda app-developers app
Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.
pr091 said:
Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.
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Click to collapse
The original swollen battery has battery backup issues too? If not,I advice you to use that again,as no better,or equal and genuine batteries are available anywhere.
No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin ? the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?
pr091 said:
No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?
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Search battery thread in accessories section.
Mind telling me what is the serial number on the battery connector? those serial number can tell you whether you bought an original battery or OEM battery...
Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers
Chris How said:
Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers
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Click to collapse
Without the cleaning part of the charge port I had a similar experience. In my case, rebooting the phone once was the solution. It might sound obvious to try, but I walked around for a week before I tried that so may be you haven't tried it yet. I normally hardly ever reboot the phone.
So you might give it a try.
Regards,
Salvolin
Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.
Chris How said:
Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.
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Click to collapse
Have you tried clearing caches?
Go to recovery and wipe dalvik/cache.
Generally solves the problem for most.