So I wanted to see if my phone would survive a 20min dip in the pool and well it just may have. I waited a day for it dry and had it in rice to help draw out the water. It wouldnt turn on. I took it to ATT and they put in a new battery and it turned on but turned off. I left it hooked up to the charger overnight and woke up this morning to find it at the please insert SIM screen. Now I can only get it to the bootloader screen and it turns off. Anybody have some suggestions on things I can try to get it running again? Nothing is off limits since it not like i have to worry about breaking it....
Tilt2
Update: Plugged it back in the charger and it went all the way to sense again. It says low battery and to connect to charger even though it is, so I'm thinking new battery?
First all leave it to dry some more,another day or so,then try it,i would also get another battery .
by the sound of it the device had not dried properly before you tried to power it on.
good luck.
I just went to ATT to try another battery, but it wouldnt turn on now. Maybe the battery contacts on the phone need to be replaced, is there a place to get parts or to test what needs to be replaced. I have a multimeter and soldering iron.
When you dried it did you have the pc board exposed or has the case still been sealed?
good day.
still sealed. it turned on, i refuse to believe there is still water in there even if that is the fact.
sookster54 said:
Get a bag of rice, fill a large bowl halfway and put the disassembled device ontop then fill the rest of the bowl of the rice and leave for a coule days or so. It fixed my soaked Palm Pilot over 10 years ago.
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Click to collapse
timmymarsh said:
Take out the battery, sim card etc, leave in a dry warm room for 2-3 days, do not be tempted to turn it on before this time.
Good luck, you may be lucky and it dries out fine, but if water has been in there whilst the device was on for some time, then it may be not good news.
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Click to collapse
I Refuse To Believe A Fact.. (there might be a tee shirt here )
But anyway I'm quoting someone that would know. Our devices are like ships in a bottle. Just 1 spec of moisture across 2 legs of an integrated circuit under power will lead to certain failure.
good day.
Update: Last night I gave it another go and the phone turned on again. Earlier in the day I tried bringing it to ATT but a new battery didnt help. When it turned on for me, it would switch from battery mode to charging mode when I plugged in the charger but would still say battery low please plug in charger. Also the charging light doesn't come up when I plug it in, though the led mightve been shorted. Should I be trying to Task 29 and reflash or is this definitely a hardware problem?
Update: Today, I task29 and reflashed the rom with no problem. I even made a phone call and received a call. The speaker may be dead because it didnt ring, but it did vibrate. The main problem seems to be the power management. The phone says the battery is low and turns off after a few minutes. IT does recognize the charger in the taskbar but still has the low battery message pop up. Is there a piece of hardware that is involved in the power management that can be replaced? I was looking at this: http://cnn.cn/shop/touch-pro2-flex-cable-extusb-connector-vibrate-module-p-8259.html
Hi I need help with trying to repair my sensation z710e.
I had to replace the digitizer today. I followed a couple of guides i found online. I was very careful and gentle throughout the procedure. Unfortunately I did break a cable which lights up the bottom row of buttons. It was glued solidly to the digitizer but even as i scraped at it as gently as I could it snapped. Okay , not the end of the world. I was warned about it in the guide but it was just glued to solidly.
Anyway put everything back together and got a boot loop when i turned on. I rebotted into the bootloader to see what would happen, that worked fine but when I selected recovery the thing just froze and rebooted and continued to boot loop.
I then tried to re-flash the radio file PG58IMG.img but wasn't allowed to as the phone reported that the batter was too low.
So i plugged it in and left it there for an hour or two switched off.
But the current situation now is that the phone won't turn on at all. When the charger is plugged in the orange LED is on but flashes to Off for a second every 10 seconds. Does anyone know if this is a code for something.
It looks to me that the battery died and didn't charge at all when I plugged it in earlier. Could that be due to bricked firmware? I have no way of telling if the battery is actually dead as I don't have the equipment to test. I have a feeling I can save this phone somehow. Any ideas anyone? Thanks.
ezzony said:
Hi I need help with trying to repair my sensation z710e.
I had to replace the digitizer today. I followed a couple of guides i found online. I was very careful and gentle throughout the procedure. Unfortunately I did break a cable which lights up the bottom row of buttons. It was glued solidly to the digitizer but even as i scraped at it as gently as I could it snapped. Okay , not the end of the world. I was warned about it in the guide but it was just glued to solidly.
Anyway put everything back together and got a boot loop when i turned on. I rebotted into the bootloader to see what would happen, that worked fine but when I selected recovery the thing just froze and rebooted and continued to boot loop.
I then tried to re-flash the radio file PG58IMG.img but wasn't allowed to as the phone reported that the batter was too low.
So i plugged it in and left it there for an hour or two switched off.
But the current situation now is that the phone won't turn on at all. When the charger is plugged in the orange LED is on but flashes to Off for a second every 10 seconds. Does anyone know if this is a code for something.
It looks to me that the battery died and didn't charge at all when I plugged it in earlier. Could that be due to bricked firmware? I have no way of telling if the battery is actually dead as I don't have the equipment to test. I have a feeling I can save this phone somehow. Any ideas anyone? Thanks.
Click to expand...
Click to collapse
The orange blinks mean that your battery is drained to the fullest. So you need to recharge it. Plug the phone in a 'wall charger' not computer or ps3 whatever just straight from the wall charger keep im mind it could take an hour to recover but when it happened to me it took 30 mins to get enough juice to power on
EDIT:
Alternative if the charging doesnt work.
http://forum.xda-developers.com/showthread.php?t=1198585
Sent from my HTC (Quietly Brillia... bad at updating their phones) Sensation.
SPAM DAT THANKS BUTTON?
I dropped my phone in the toilet by accident, I quickly removed it from the water and tried to dry as much as I could.
The only sign of life my phone shows is the blinking led every 3 seconds when i plug it into the wall charger, the PC does not recognize the device.
As you can imagine my phone has been "dead" since that day. Yesterday i tried to bring it back to live following a youtube tutorial.
This is what i did:
- Removed the back cover.
- Disconnected the battery form the main board.
- Plugged the wall charger.
At this point the screen turned on! D) showing the charging screen without any percentage just the normal "thunder" icon.
- Plugged the battery to the main board.
At this point the phone went back to its "normal" status, just showing the led blinking.
I dont know what else to do since Im not a too technical person, im wondering if any of have had the same issue or if changing the battery the phone will be working again. Since the phone is showing this screen im certain its not completely fried.
Thanks for any advise.
Hello,
My name is Nick and I'm owner a Doogee Y6. The phone is having a problem charging, but I don't know how to identify the cause of the problem. I think it might be the battery, USB board or something else.
I'll explain how the problem started.
I always put my smartphone to upload overnight, but on Saturday night to Sunday (24/06 to 25/06) My cellphone did not charge anything, when waking up, I put it to charge again and then it charged normally. The next night, the same problem happened, but this time you didn't charge it anywhere else. The connector was with bad contact, it took depending on the position. It appeared the text "Charging", but it did not charging in fact, always continued the same percentage. Until I left the cellphone for 2 hours in the charger and went up only 9%, after that I put some applications to be downloaded because I had formatted the cellphone and went to sleep when I woke up my cellphone was discharged. Since then, I can't charge my cellphone and your battery can't be removed.
The cellphone I imported through the gearbest and there are no parts available for it in my country (I'm from Brazil), I have to import. I thought I'd import the USB board, but I don't know if that's the problem.
Note: Day 04/06 my cellphone crashed and latched the screen, but the operation continued perfect.
Note 2: On Saturday (24/06) I switched the ROM on my cellphone. I had done it several times before, this time I went back to the stock (thing I had already done before too).
Help me pleaaaaaaaase!
nckmrtns said:
Hello,
My name is Nick and I'm owner a Doogee Y6. The phone is having a problem charging, but I don't know how to identify the cause of the problem. I think it might be the battery, USB board or something else.
I'll explain how the problem started.
I always put my smartphone to upload overnight, but on Saturday night to Sunday (24/06 to 25/06) My cellphone did not charge anything, when waking up, I put it to charge again and then it charged normally. The next night, the same problem happened, but this time you didn't charge it anywhere else. The connector was with bad contact, it took depending on the position. It appeared the text "Charging", but it did not charging in fact, always continued the same percentage. Until I left the cellphone for 2 hours in the charger and went up only 9%, after that I put some applications to be downloaded because I had formatted the cellphone and went to sleep when I woke up my cellphone was discharged. Since then, I can't charge my cellphone and your battery can't be removed.
The cellphone I imported through the gearbest and there are no parts available for it in my country (I'm from Brazil), I have to import. I thought I'd import the USB board, but I don't know if that's the problem.
Note: Day 04/06 my cellphone crashed and latched the screen, but the operation continued perfect.
Note 2: On Saturday (24/06) I switched the ROM on my cellphone. I had done it several times before, this time I went back to the stock (thing I had already done before too).
Help me pleaaaaaaaase!
Click to expand...
Click to collapse
Hopefully, the problem has been fixed! If not, then understand that the battery is removable. You just have to remove the back cover (you'll find a way!).
And then disconnect the battery from the motherboard. It's not hard wired to the motherboard, so you can easily do it.
After removing it, try to dry it (or something) and then put it back.
If you want an advice, it's a VERY BAD idea to charge the phone overnight!
first day on and i see this, rechecked male cord to device, carefully adjusted connnector prongs, downloaded usb drives for android from playstore. so far so good.
Hi,
there are some threads about the bootloop problem, but I couldn't find exactly same problem: some days ago my phone landed into the bootloop. It was a bit spooky with battery charging state, it was jumping for different states - 3%, 99%, 24% after every loop. So I bought a new battery and replaced the old one. Now the phone starts to LG logo (with starting sound), but after 10 seconds I can hear the power-off sound and the phone turns off. It seems to be a "normal" shutdown, not the "reset-bootloop": I hear power-off-sound, LG-power-off-logo and LED is blinking blue for about 10 seconds. After that it repeats infinitely. Also, if I turn the phone off it stays off, but if I put the charger in it, it's starts from itself again and again. Did not tried the hard reset until now. Any ideas, guys?
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
critdmg said:
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
Click to expand...
Click to collapse
What you describe is exactly that happened to the Mrs's GF2. One day it was fine and then all of a sudden the battery drained really quick. Now she can only get to the optimizing apps screen before it shuts down again. Ordered a new battery but that doesn't look to be the solution from your findings. :crying:
My phone has the exact same prblm n i was thinking of buying a battery but now that i have read your post i am doubting my battery purchase.
By the way have u found any fix also are u sure the battery is genuine n not some poor replica?
I had this problem when I had flux in my battery port causing a battery connection problem. Sometimes it said temperature too high and other times temperature too low. I was able to fix it by taking out the motherboard using 90% alcohol and a toothbrush to clean the battery port in the motherboard. Then I let it dry and problem was gone. Now I'm not saying this is exactly your problem but it just means that there's most likely bad connectivity to your battery. It could be your battery, the cable or the port.
Mrs received her new battery and it seemed genuine. Put it in and the phone is 100% dead. No power, no charging, no life.
Its not all bad news as she bought a Honor 6X which is a far better phone.
I tried all the hints I could find (except cleaning it with alcohol), but nothing help to start the phone again. Could be defective heat/temp sensor on the motherboard.
Battery was from "Polarcell" - that's a pretty good one manufacturer with satisfied user reviews on amazon (also had good personal experience with their batteries). Just for info: phone doesn't even start with original battery anymore - same problem.
I already switched to Honor 9 (excellent phone!), but will give another try and clean the battery attachment port with alcohol today. Will give you an update later.
If you plug the phone into the charger does it even show the battery charging symbol at all?
From what I've been reading the temp sensor is in the battery and sends the temp signal through the battery connector to the motherboard. So if you replace the battery it's like plugin in a new temp sensor. However if the connector is bad then that's the only thing that I can think off that would prevent the phone from starting. If the port is bad I don't know if it can be fixed or not.
Had no luck yesterday with port cleaning. Still the same error.
probaina said:
If you plug the phone into the charger does it even show the battery charging symbol at all?
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Click to collapse
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
critdmg said:
Had no luck yesterday with port cleaning. Still the same error.
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
Click to expand...
Click to collapse
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
probaina said:
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
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Click to collapse
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
critdmg said:
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
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Click to collapse
Is your phone still under warranty?
le grande magnetto said:
Is your phone still under warranty?
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Click to collapse
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
critdmg said:
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
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Click to collapse
Oh, that might void your warranty if you changed battery yourself. As I can see you're from Germany, EU, so you should ask for DAP (defective after purchase) act from service to get refund for your phone.
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
critdmg said:
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
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Click to collapse
I assume it should be available in EU. You should contact your seller or the service about if for detailed info. When you dave details about that please share them here.