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I had weird problems with Moto G3 touch screen.
1. Touch screen hangs when I restart phone and immediately swipe for notifications.
2. Sometimes home buttons are not working.
3. Sometimes whole touch screen doesn't work. Lock and unlock solves issue.
4. This is really weird. When home button is not working. I press and hold for a moment. Google App starts and all 3 buttons start working.
5. Notification window automatically flashes at regular interval without swiping.
I don't understand. I tried to debug.. It seems software issue not hardware issue. Please help.
Sounds like a lag problem... memory full or runaway app... I would first do a cache wipe, then check memory usage and make sure it isn't almost full, then look at storage because I have seen phones do this when internal storage is very limited.
Thanks for reply. One more problem added
acejavelin said:
Sounds like a lag problem... memory full or runaway app... I would first do a cache wipe, then check memory usage and make sure it isn't almost full, then look at storage because I have seen phones do this when internal storage is very limited.
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Click to collapse
I have done factory reset twice. I always keep enough space in phone. I cleanup everyday. Memory issue can never be problem for me. I dont keep unnecessary data. Now i have observed one more problem. Notification window automatically flashes at regular interval without doing anything.
jigarmori said:
I have done factory reset twice. I always keep enough space in phone. I cleanup everyday. Memory issue can never be problem for me. I dont keep unnecessary data. Now i have observed one more problem. Notification window automatically flashes at regular interval without doing anything.
Click to expand...
Click to collapse
Hmm... the whole notification bar is flashing at regular intervals? This really sounds like a software issue... Are you stock?
Honestly, at this point you need to absolutely verify hardware or software... I would factory default, and skip everything in setup, do not add Google account (important!) or restore anything, except login to WiFi. Does it still do it? If so, it is probably hardware and you need to RMA it to Moto, if it is OK then it's a software issue in one of your apps.
Any screen protector or case? Sometimes they are known to do weird things on this device, especially tempered glass ones.
One More Time Factory Reset
acejavelin said:
Hmm... the whole notification bar is flashing at regular intervals? This really sounds like a software issue... Are you stock?
Honestly, at this point you need to absolutely verify hardware or software... I would factory default, and skip everything in setup, do not add Google account (important!) or restore anything, except login to WiFi. Does it still do it? If so, it is probably hardware and you need to RMA it to Moto, if it is OK then it's a software issue in one of your apps.
Any screen protector or case? Sometimes they are known to do weird things on this device, especially tempered glass ones.
Click to expand...
Click to collapse
Thanks for quick reply. I agree with you. It's software issue. It works fine in safe mode. Actual hardware is fine. May be I can try factory reset one more time without adding google account. Okay. I will get back to you once I do reset. Thnx buddy.
Working without Google account
jigarmori said:
Thanks for quick reply. I agree with you. It's software issue. It works fine in safe mode. Actual hardware is fine. May be I can try factory reset one more time without adding google account. Okay. I will get back to you once I do reset. Thnx buddy.
Click to expand...
Click to collapse
Hi.. It's working smoothly without any problem. I haven't added Google account. Now what next? Should I debug which App is causing problem because I can't survive without Google account. I have to add.
Sorry I am new to website. I replied myself
acejavelin said:
Sounds like a lag problem... memory full or runaway app... I would first do a cache wipe, then check memory usage and make sure it isn't almost full, then look at storage because I have seen phones do this when internal storage is very limited.
Click to expand...
Click to collapse
Hi.. It's working smoothly without any problem. I haven't added Google account. Now what next? Should I debug which App is causing problem because I can't survive without Google account. I have to add.
jigarmori said:
Hi.. It's working smoothly without any problem. I haven't added Google account. Now what next? Should I debug which App is causing problem because I can't survive without Google account. I have to add.
Click to expand...
Click to collapse
Add the Google account but don't restore apps... Setup all the Google services and test, if it's OK then start adding apps a few at a time. If it starts acting up its a system settings issue, factory reset and add Google account but don't restore any services at all and continue to setup like a new device.
Sent from my XT1575 using Tapatalk
Ok
acejavelin said:
Add the Google account but don't restore apps... Setup all the Google services and test, if it's OK then start adding apps a few at a time. If it starts acting up its a system settings issue, factory reset and add Google account but don't restore any services at all and continue to setup like a new device.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Ok. Noted.
Here's a weird one. Just got my 8 yesterday and noticed today it won't play any type of video...talking YouTube, external, even videos taken with the camera! Any help is appreciated. I was to get sound on one video but black screen. Almost like it's missing video drivers or something.
EDIT: A hard reboot fixed the issue...like the old blackberry days!
This is actually a known bug apparently. Except some people have to reboot more than just once due to the issue coming back. Hopefully a small update will fix the issue.
jason1332 said:
Here's a weird one. Just got my 8 yesterday and noticed today it won't play any type of video...talking YouTube, external, even videos taken with the camera! Any help is appreciated. I was to get sound on one video but black screen. Almost like it's missing video drivers or something.
EDIT: A hard reboot fixed the issue...like the old blackberry days!
Click to expand...
Click to collapse
try doing a factory reset,
btw dont forget to backup ur personnel data
Also experiencing this. Over time, videos won't play via any app until I manually reboot the phone. Kinda annoying.
jbilik said:
Also experiencing this. Over time, videos won't play via any app until I manually reboot the phone. Kinda annoying.
Click to expand...
Click to collapse
Factory reset is the solution
I also have this issue. Factory reset only works for a few days than it comes back. I hope they patch quickly.
astropods said:
I also have this issue. Factory reset only works for a few days than it comes back. I hope they patch quickly.
Click to expand...
Click to collapse
we can expect an ota with the fix soon....
Yep this happens to me too!
YouTube playback goes black but audio still plays sometimes.
Browsing on reddit, any post with a gfycat that plays as an mp4 or related format doesn't load at all.
And as others say, rebooting fixes the bug.
Next time it happens I'll run a logcat or something as I'm rooted and I'll see if there are any errors and post logs. Issue happened before and after root so I'm sure root isn't the issue.
UPDATE: So it happened again and I captured a logcat while trying to play some videos. The last 4 lines are of interest. Logcat added as screenshot
Hi guys! Any news about if they've fixed te bug yet?
do an hard reboot o fact reset fix this?
bye
tall0 said:
Hi guys! Any news about if they've fixed te bug yet?
do an hard reboot o fact reset fix this?
bye
Click to expand...
Click to collapse
roobot fixes the issue,but it comes back soon
Mine got it too !! So annoying
Factory reset work only for 2 days then come back
AhhdafunK01 said:
Mine got it too !! So annoying
Factory reset work only for 2 days then come back
Click to expand...
Click to collapse
same for me, really frustrated
still have this problem
how you solved it?
BUMP
Anyone got any solution? After Factory Reset issue occured again.
uninstall your official twitter app
foxracer said:
BUMP
Anyone got any solution? After Factory Reset issue occured again.
Click to expand...
Click to collapse
try uninstalling your official twitter app (seems funny though). but it worked for some
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
551790 said:
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Click to expand...
Click to collapse
Is the issue gone for once as you rebooted?!
Yes, as i stated above
Good
I have the same issue, after some time the rotation is not working anymore. A restart fixes that temporary, but it is getting annoying
after some time the rotation is not working anymore. A restart fixes that temporary
Click to expand...
Click to collapse
It has happened to me twice in 2 days. Not sure if it was camera related, but that's when I noticed it because the pics I took in landscape were rotated 90 degrees in the gallery, and nothing auto-rotates after that. So rebooting fixes it.
DarkGuyver said:
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
Click to expand...
Click to collapse
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Have the same annoying bug on my Honor Note 8, must be something to do with Huawei's power management cause it seems to happen when battery goes below 10%. Restart seems to fix it every time
Hello,
I have the same bug on my Honor 8.
Does someone found a solution ? it's very annoying
Thanks!
PreDer said:
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Click to expand...
Click to collapse
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Fozzy90 said:
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Click to expand...
Click to collapse
Hi, any update?
Same issue here, but today It reactivated the function by itself as it stopped working with gallery and google photo uploading.
I had anyway some movement options active in smart assistance, which I now have deactivated leaving only the smart cover option.
It is still working perfectly for me with only smart key activated in settings. No issues anymore so far...
Ok thanks, looks like mine too is working again.
Something like the error message of "Google....etc etc...impossible recording" whenever the microphone was used by an app, even taking movies. I then discovered that I had to deactivate the "Ok Google on every screen" option.
By the way, even if I wanted to wait for a massive test of the B380 upgrade, I found that my Honor 8 had downloaded automatically the upgrade, prompting me to reboot to install it, when I left it connected to my home wifi.
I can't find anyway to force it not to download system upgrades by itself, I have a very bad experience from iPad of unnecessary upgrades, is there a way to take control manually of system upgrades?
Actually I haven't seen any battery improvement after the upgrade to B380...
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
D1Chung said:
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
Click to expand...
Click to collapse
Rebooting fixes until smart assistance critical option forces the problem to come back. It might be a conflict with some particular app, but deactivating most of the smart options one at a time to see which one is the guilty will solve the issue.
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
timpera said:
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
Click to expand...
Click to collapse
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
jeffhawke said:
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
Click to expand...
Click to collapse
I have smart assistance turned off and it still does this. I have only had the phone for a week. Any ideas how to stop it from doing this?
Bad issue
Hi guys,
Same issue wirh FRD-L09. It's very annoyng problem. Any news to fix it?
Hard reset solves only for one day
Thanks
Hi all, I have been facing a really weird problem for the past few weeks. Sometimes all of a sudden, my phone screen completely turns black, and the buttons (as well as the alert slider) stop responding. There is no indication whatsoever that it is NOT switched off. However when I try calling it from another phone, ring can be heard as if my phone is working fine. I don't understand where the problem lies. Any suggestions are welcome.
I am rooted with Magisk 19.3, Riru-EdXposed 0.4.5.1 Sandhook, Riru-Core v19.5.
Edit: Android Pie. OOS 9.5.10.GM21AA
I had this problem recently when accessing certain apks. Reflashing the firmware sorted it for me.
no root same problem to me after I update from Android 9 to Android 10
hallo dare said:
I had this problem recently when accessing certain apks. Reflashing the firmware sorted it for me.
Click to expand...
Click to collapse
Thanks I will try doing that.
Same problem here when opening quite a few apps. Issue didn't start until I updated to Android 10 (and rooted), on a converted T-Mobile variant. Wonder if that is the source of our problem. I'm sorely tempted to use the MSM tool and go back on TMO's Android 9 (and pray for a official update to 10). Unless someone can find a solution to this, rebooting the phone every time I want to open certain apps is a real pain.
NighthawkXL said:
Same problem here when opening quite a few apps. Issue didn't start until I updated to Android 10 (and rooted), on a converted T-Mobile variant. Wonder if that is the source of our problem. I'm sorely tempted to use the MSM tool and go back on TMO's Android 9 (and pray for a official update to 10). Unless someone can find a solution to this, rebooting the phone every time I want to open certain apps is a real pain.
Click to expand...
Click to collapse
It definitely is a A10 issue as I too have started to have this issue when opening games and ram extensive apps. A workaround is to open the game or app in split screen mode and once the app has started you can switch back to fullscreen mode or start the app from recents. That has worked for me 100% of the time. The 10.0.1 update seemed to make it worse because you have to reboot the phone to escape the black screen were as at first you could use gestures to escape the app.
mookiexl said:
It definitely is a A10 issue as I too have started to have this issue when opening games and ram extensive apps. A workaround is to open the game or app in split screen mode and once the app has started you can switch back to fullscreen mode or start the app from recents. That has worked for me 100% of the time. The 10.0.1 update seemed to make it worse because you have to reboot the phone to escape the black screen were as at first you could use gestures to escape the app.
Click to expand...
Click to collapse
Good idea using split screen, I'll have to start doing that for the time being. I moved over to Open Beta 3 and the issue is still there and worst as with 10.0.1. Hopefully OnePlus can nail this bug soon. It's turning a otherwise amazing phone into a headache.
I have the same problem. Running 10.0 rooted. For me, this has only happened when opening Youtube Vanced. One clever solution is to enable "Quickly turn on camera" and doublepress power if this happens. This launches camera and returns the screen to normal.
hallo dare said:
I had this problem recently when accessing certain apks. Re-flashing the firmware sorted it for me.
Click to expand...
Click to collapse
Experiencing this too, it does seem to be related to certain .apks, how bizarre is that? Really don't want to re-flash as I am encrypted... Can you dirty-flash with an encrypted system and not loose any data?
cantenna said:
Experiencing this too, it does seem to be related to certain .apks, how bizarre is that? Really don't want to re-flash as I am encrypted... Can you dirty-flash with an encrypted system and not loose any data?
Click to expand...
Click to collapse
I reflashed through TWRP and all data was fine. I'm encrypted too.
But it goes without saying, make sure you do a backup before flashing anything
Hi!
I’m facing a strange issue with my note 20 ultra s pen. I noticied that in some points of the screen, the pointer is kinda off position of the s pen, a few mm up or up right. This is very annoying. does anybody are facing the same issue? how can i correct that? already done the bascics.. reset spen, factory reset etc..
@mthlisboa
Found this in the Note 20 forum, perhaps it'll help:
S PEN pointer positioning is incorrect N980F
Hello Does anybody have or had same problem, like in picture? S Pen pointer 5mm from S PEN tip. Reseting, factory reset, reflash frimware - don't work. Intresting thing: few weeks ago I left phone N980f with the same problem at guaranti...
forum.xda-developers.com
The spen is smarter than you think.
Try this...
Redirect Notice
KOLIOSIS said:
@mthlisboa
Found this in the Note 20 forum, perhaps it'll help:
S PEN pointer positioning is incorrect N980F
Hello Does anybody have or had same problem, like in picture? S Pen pointer 5mm from S PEN tip. Reseting, factory reset, reflash frimware - don't work. Intresting thing: few weeks ago I left phone N980f with the same problem at guaranti...
forum.xda-developers.com
Click to expand...
Click to collapse
unfortunately it didn't work for me. =/
blackhawk said:
The spen is smarter than you think.
Try this...
Redirect Notice
Click to expand...
Click to collapse
I tried this, but it's not working.. same issue. sad
mthlisboa said:
I tried this, but it's not working.. same issue. sad
Click to expand...
Click to collapse
Clear system cache on the boot menu.
Try cal procedure again.
If no joy try in safe mode, make sure a 3rd party app isn't to blame.
Try a hard reboot.
Try clearing spen data. I'm not certain where the cal data is stored though but this is a start.
Revert the app to its factory version*.
Try broadening your Google searches for this issue on all Note models. Many times the same issues and solutions persist across OS's and hardware.
Try to avoid doing a factory reset and find the root cause otherwise it's likely to reoccur. Factory reset if after a week or two of troubleshooting doesn't get it. It's possible the OS was corrupted, occasionally installing or unistalling a poorly written app can cause issues by altering settings not normally accessible to the user.
*one reason I never do auto updates as they can and do break phones. By authorizing each update you can better track if the update was a benefit or a menace. Sometimes the factory load version is the best version
blackhawk said:
Clear system cache on the boot menu.
Try cal procedure again.
If no joy try in safe mode, make sure a 3rd party app isn't to blame.
Try a hard reboot.
Try clearing spen data. I'm not certain where the cal data is stored though but this is a start.
Revert the app to its factory version*.
Try broadening your Google searches for this issue on all Note models. Many times the same issues and solutions persist across OS's and hardware.
Try to avoid doing a factory reset and find the root cause otherwise it's likely to reoccur. Factory reset if after a week or two of troubleshooting doesn't get it. It's possible the OS was corrupted, occasionally installing or unistalling a poorly written app can cause issues by altering settings not normally accessible to the user.
*one reason I never do auto updates as they can and do break phones. By authorizing each update you can better track if the update was a benefit or a menace. Sometimes the factory load version is the best version
Click to expand...
Click to collapse
Nothing works.. Tried factory reset and even in the configuration screens the problem happens, so i think it's not a 3rd party app.. My phone came with a screen protector, i have a suspicion that it may causing the problem.. but i see it's not a common problem.. i'll buy another screen protector and when it arrives i'll test the phone without it, to see if it's the cause.
mthlisboa said:
Nothing works.. Tried factory reset and even in the configuration screens the problem happens, so i think it's not a 3rd party app.. My phone came with a screen protector, i have a suspicion that it may causing the problem.. but i see it's not a common problem.. i'll buy another screen protector and when it arrives i'll test the phone without it, to see if it's the cause.
Click to expand...
Click to collapse
The factory screen protector is not the issue, leave it on. May be a hardware issue.