Database Info

Blu_p0010uu_v19_generic_5.1

Has anyone downloaded and installed the new wireless update? Not sure why they changed to the Google messenger. Especially since Allo is due out soon.
Sent from my PURE XL using Tapatalk

Installing now. Kind of a disappointing update, but at least we haven't been abandoned.
I didn't think Allo was going to do MMS/SMS, but I've seen conflicting reports.

It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.

GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
You're right, my Garmin Forerunner doesn't disconnect when I do that now. Good catch.

GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
That right there is worth it. I'm installing it now.
Sent from my iPhone using Tapatalk

The issues with the background apps closing seems to have been fixed. Thank goodness. Now Tasker and pushover work when closed.
As for Allo, I haven't read anywhere that SMS and MMS are not supported. It does seem to suggest that end to end encryption is primary.
Sent from my iPhone using Tapatalk

I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.

Since the update, it change the sms native to Google messenger and worts off it there is a bug, no notification at all on every sms program.

Do you have a link for this update?
-sent using this app on this device.

superx00b said:
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Click to expand...
Click to collapse
It happened to me too!

pih1 said:
It happened to me too!
Click to expand...
Click to collapse
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.

superx00b said:
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
Click to expand...
Click to collapse
How to hard reset ? I think I already did and did not work....

pih1 said:
How to hard reset ? I think I already did and did not work....
Click to expand...
Click to collapse
Hold the power and up volume buttons for 10 seconds to re-set phone. A menu with options will come up, select using the volume up/down button. Select re-set phone option with the power button. I did it twice in a row.

turning wifi off
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?

Does anyone know where to get the v19? I had to perform a factory reset and it backed up to v16. When I do the update it now claims that my system is damaged.
Sent from my PURE XL using Tapatalk

Need V19 link
I needed to do a factory reset on my Pure xl, so my version is v16 and when I try to update it says my system is damaged. I want to update, what to do ??

mrjamesb36 said:
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Click to expand...
Click to collapse
Do you have "standby intelligent power saving" on under battery settings?

quantum1 said:
Do you have "standby intelligent power saving" on under battery settings?
Click to expand...
Click to collapse
I do, but it was never a problem before the update. It seems rebooting helps with this issue, and then it lasts for like 1 month and then happens again. And now battery lasts nothing! do you have this issue after the update?

Does anyone have a link to the update? My phone says system damaged when I try

Auto Screen Rotation bug?

Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.

Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.

551790 said:
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Click to expand...
Click to collapse
Is the issue gone for once as you rebooted?!

Yes, as i stated above

Good

I have the same issue, after some time the rotation is not working anymore. A restart fixes that temporary, but it is getting annoying

after some time the rotation is not working anymore. A restart fixes that temporary
Click to expand...
Click to collapse
It has happened to me twice in 2 days. Not sure if it was camera related, but that's when I noticed it because the pics I took in landscape were rotated 90 degrees in the gallery, and nothing auto-rotates after that. So rebooting fixes it.

DarkGuyver said:
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
Click to expand...
Click to collapse
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)

Have the same annoying bug on my Honor Note 8, must be something to do with Huawei's power management cause it seems to happen when battery goes below 10%. Restart seems to fix it every time

Hello,
I have the same bug on my Honor 8.
Does someone found a solution ? it's very annoying
Thanks!

PreDer said:
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Click to expand...
Click to collapse
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!

Fozzy90 said:
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Click to expand...
Click to collapse
Hi, any update?
Same issue here, but today It reactivated the function by itself as it stopped working with gallery and google photo uploading.
I had anyway some movement options active in smart assistance, which I now have deactivated leaving only the smart cover option.

It is still working perfectly for me with only smart key activated in settings. No issues anymore so far...

Ok thanks, looks like mine too is working again.
Something like the error message of "Google....etc etc...impossible recording" whenever the microphone was used by an app, even taking movies. I then discovered that I had to deactivate the "Ok Google on every screen" option.
By the way, even if I wanted to wait for a massive test of the B380 upgrade, I found that my Honor 8 had downloaded automatically the upgrade, prompting me to reboot to install it, when I left it connected to my home wifi.
I can't find anyway to force it not to download system upgrades by itself, I have a very bad experience from iPad of unnecessary upgrades, is there a way to take control manually of system upgrades?
Actually I haven't seen any battery improvement after the upgrade to B380...

I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.

D1Chung said:
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
Click to expand...
Click to collapse
Rebooting fixes until smart assistance critical option forces the problem to come back. It might be a conflict with some particular app, but deactivating most of the smart options one at a time to see which one is the guilty will solve the issue.

Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/

timpera said:
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
Click to expand...
Click to collapse
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!

jeffhawke said:
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
Click to expand...
Click to collapse
I have smart assistance turned off and it still does this. I have only had the phone for a week. Any ideas how to stop it from doing this?

Bad issue
Hi guys,
Same issue wirh FRD-L09. It's very annoyng problem. Any news to fix it?
Hard reset solves only for one day
Thanks

Apps Ghost Lingering on Home screen

My note 20 ultra is having an issue where certain times when I go back to home screen, the app I was on leaves a ghost image on the screen. Only way to seem to get rid of it is to reboot device. Have to do this once a day. Tried with Nova and One UI but no dice fixing without reboot.
See my screen shot. Is there another way to refresh your home screen a la Windows?

Exodus4191 said:
My note 20 ultra is having an issue where certain times when I go back to home screen, the app I was on leaves a ghost image on the screen. Only way to seem to get rid of it is to reboot device. Have to do this once a day. Tried with Nova and One UI but no dice fixing without reboot.
See my screen shot. Is there another way to refresh your home screen a la Windows?
Click to expand...
Click to collapse
it's not a pop-up view? is it random behavior or did you have to follow certain steps in order for this to happen?

Exodus4191 said:
My note 20 ultra is having an issue where certain times when I go back to home screen, the app I was on leaves a ghost image on the screen. Only way to seem to get rid of it is to reboot device. Have to do this once a day. Tried with Nova and One UI but no dice fixing without reboot.
See my screen shot. Is there another way to refresh your home screen a la Windows?
Click to expand...
Click to collapse
Did you set your phone up from scratch or did you transfer data from another phone. If you transferred from another phone there's been numerous post here about bugs and they were fixed with a FDR.

From the boot menu clear the Sytem Cache... this cures many glitches.
Find the app doing it and clear its cache and data if need be.
If that's the only issue with that load and nothing gets it done, disable the pop up notifications/overlay permissions for that app. Not sure how it's displayed in settings on Q.

Post Nine said:
it's not a pop-up view? is it random behavior or did you have to follow certain steps in order for this to happen?
Click to expand...
Click to collapse
No just going back to home screen from using an app triggers it sometimes

ggrant3876 said:
Did you set your phone up from scratch or did you transfer data from another phone. If you transferred from another phone there's been numerous post here about bugs and they were fixed with a FDR.
Click to expand...
Click to collapse
Setup from Note 10+ 5G

blackhawk said:
From the boot menu clear the Sytem Cache... this cures many glitches.
Find the app doing it and clear its cache and data if need be.
If that's the only issue with that load and nothing gets it done, disable the pop up notifications/overlay permissions for that app. Not sure how it's displayed in settings on Q.
Click to expand...
Click to collapse
Problem is it's not just one app. The screen you see is the dialer. Also happened twice using Microsoft Teams

Exodus4191 said:
Problem is it's not just one app. The screen you see is the dialer. Also happened twice using Microsoft Teams
Click to expand...
Click to collapse
Could the MS apks be the root cause?
I don't use any of the MS apks, in fact they're all blocked.
If you do a hard reset and it comes back, you'll have gained nothing. Most times it's a settings issue or a misbehaving 3rd party app.
Have had the most trouble with 3rd party launchers. Best to avoid them as they can goof up a lot including boot up.
>Keep playing with it< and try some Google searches as others will many times have the same issues.
Try package blocking suspect apks and see if that ferrets it out. Use Device Manager to see what apps are loaded in the memory cache when it goes nuts.
I've used this to track down a nasty one, once I cleared the data on the right system apk all was good.
Best of all if it happens again, I know what to do.
A last resort before a hard reset is to do a setting reset however this is a global settings nuke.
Again, clear the system cache and then suspected apk caches however sometimes you'll need to clear their data as well. PD MDM is a better option to clear apk caches/data in as it leaves no nulls or something that clearing the same in settings DOES.
Sounds skewy but been there, done that.

Exodus4191 said:
Setup from Note 10+ 5G
Click to expand...
Click to collapse
Back up everything to Samsung cloud and do a FDR. If that doesn't fix the issue just restore and you're right back where you were.
There have been several reports of bugs on this forum and they were mostly due to restoring data from another phone.

ggrant3876 said:
Back up everything to Samsung cloud and do a FDR. If that doesn't fix the issue just restore and you're right back where you were.
There have been several reports of bugs on this forum and they were mostly due to restoring data from another phone.
Click to expand...
Click to collapse
Ok. I just did the memory clear someone suggested and I am waiting to see it happen again to see which apps are open when it happens again to do selective uninstalls. If it doesn't work I'll go FDR unfortunately

Exodus4191 said:
Ok. I just did the memory clear someone suggested and I am waiting to see it happen again to see which apps are open when it happens again to do selective uninstalls. If it doesn't work I'll go FDR unfortunately
Click to expand...
Click to collapse
Hopefully it might fix it but you should never transfer data from your old phone to your new phone, it just causes problems. I've been doing this since 2009 and have learned the hard way.

Exodus4191 said:
Problem is it's not just one app. The screen you see is the dialer. Also happened twice using Microsoft Teams
Click to expand...
Click to collapse
ggrant3876 said:
Hopefully it might fix it but you should never transfer data from your old phone to your new phone, it just causes problems. I've been doing this since 2009 and have learned the hard way.
Click to expand...
Click to collapse
You're referring to app data???

blackhawk said:
You're referring to app data???
Click to expand...
Click to collapse
Yes, it's messed up more than one phone on this forum and a FDR fixed them.

ggrant3876 said:
Yes, it's messed up more than one phone on this forum and a FDR fixed them.
Click to expand...
Click to collapse
Yeah I can see that happening... lol, no!
I clone my XP×64 and W7 OS drives all the time... for the same machines of course.

blackhawk said:
Yeah I can see that happening... lol, no!
I clone my XP×64 and W7 OS drives all the time... for the same machines of course.
Click to expand...
Click to collapse
Yeppers, I have my hard drive cloned too. Also kind of like belt and suspenders I also have two external drives with backups on both.

ggrant3876 said:
Yes, it's messed up more than one phone on this forum and a FDR fixed them.
Click to expand...
Click to collapse
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.

Exodus4191 said:
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.
Click to expand...
Click to collapse
3rd party launchers can put you in boot loop hell.
Had it happen twice in 2 weeks.
Was thinking it might be another app but on the 3rd reload I stayed with 1 UI...
2 months later still stable as a rock.
If a launcher is acting even a little slow or twitchy... ditch it.

Exodus4191 said:
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.
Click to expand...
Click to collapse
Let me know how it goes. Also I've seen no reports of Nova causing what you're experiencing, good luck.

blackhawk said:
3rd party launchers can put you in boot loop hell.
Had it happen twice in 2 weeks.
Was thinking it might be another app but on the 3rd reload I stayed with 1 UI...
2 months later still stable as a rock.
If a launcher is acting even a little slow or twitchy... ditch it.
Click to expand...
Click to collapse
I would have already stuck with one ui had it been a little more customizable. Lack of vertical scroll app drawer and 3rd party icons killed it for me

Exodus4191 said:
Update: had it happen 2 more times in the last week. Just did the FDR so we'll see. If it happens again, uninstalling Nova.
Click to expand...
Click to collapse
Exodus4191 said:
I would have already stuck with one ui had it been a little more customizable. Lack of vertical scroll app drawer and 3rd party icons killed it for me
Click to expand...
Click to collapse
⁰
I don't like the bloody white icon labels...
1 UI is fast and the most stable. After seeing all manner of screw ups on 3rd pretty launchers and 2 back to back reloads... done.
Got rid of most of the bloody white except the page indicator. Samsung morons... even with only a home page it still shows, jeeeeezse!
Nothing in the Good Lock apps to remove them either.
Grrrrrrr....

Question S21+ snapdragon issue

Hey
I am have problem with my s21+ g996u1..after frimware update i noticed that there is some app that trying to open randomly in background but then it close immediately..that happens every few minutes
There is a way to downgrade frimware?
There is a way to Recognize that app that trying
To open randomly and close?
Please helps

You can't degrade easily if at all from the factory installed version. Android 11 is a nightmare.
Start like this...
Clear system cache.
Fixed?
Try in safe mode, if this resolves it, it's likely a 3rd party app you loaded.
If it still is doing it in safe mode, it's a factory loaded or system app.
Go to Device Care>Memory, clear the apps.
Back out of it then open it again.
Expand the list and see if you can spot the app doing it as it loads. Disable that suspect app(s) to confirm if it's the culprit. A package disabler app is very nice to have when doing this.
With some persistence you will find it.
~or~
The easy way...
Go to a Samsung Experience center at Best Buy and have a Samsung tech run a diagnostic on it.
They can likely spot it.

On Battery and device care, click on bar graph in top.
Check the app issue, maybe will show your bad app.

RATOz said:
On Battery and device care, click on bar graph in top.
Check the app issue, maybe will show your bad app.
Click to expand...
Click to collapse
Maybe but many apks are lumped together in Android Services. It's likely one of them or a Google app.
Problem apps don't always show under their name... that happens sometimes with the Google system apps.

Same here, S21+. After August update I've had the same issue as you, plus youtube fullscreen exiting every ~5 mins, Google Maps minimizing to window every ~5 mins, massive (2s+) freezes in games. None of this existed prior to this update. Someone messed up big time.
I installed the October update yesterday - to no avail, the issue persists.

EredarLord said:
Same here, S21+. After August update I've had the same issue as you, plus youtube fullscreen exiting every ~5 mins, Google Maps minimizing to window every ~5 mins, massive (2s+) freezes in games. None of this existed prior to this update. Someone messed up big time.
I installed the October update yesterday - to no avail, the issue persists.
Click to expand...
Click to collapse
Sounds like power management is active.
Disable it...

blackhawk said:
Sounds like power management is active.
Disable it...
Click to expand...
Click to collapse
If you mean power saving, then no, that's not the case. System cache clear didn't help either but I've just cleared the phone (factory reset), restored data with Smart Switch and looks like this helped. Gonna test it a bit more to confirm the solution.

EredarLord said:
If you mean power saving, then no, that's not the case. System cache clear didn't help either but I've just cleared the phone (factory reset), restored data with Smart Switch and looks like this helped. Gonna test it a bit more to confirm the solution.
Click to expand...
Click to collapse
Good. I avoid doing all firmware updates if my OS is running fast, stable and fulfilling its mission. Security is not an issue as best I can tell unless you do something stupid*.
Updates can do a lot of damage... if you like your OS, let it be.
*always backup critical data redundantly to at least 2 hhds that are physically and electronically isolated from each other and the PC.
You can use a OTG flashstick for quick "dirty" backups, but have the bulk of the backup on data hdds.
I use my SD card as a data drive on my N10+'s, then backup that card. That's why I demand a SD card slot; dual drive setups are the only way to go. The OS, apps, and the temporary download folder are the only things on the internal memory.
In crashes the data drive is usually spared. I can do a full manual restore from that data drive minus a few lost settings.

On my S21 Ultra (SM-G998B/DS) I have the same issue with "background activity" creating screen hick/refresh and switch from landscape full screen video to portrait mode.
Started after November security FW update end October.
Checked all possible settings and removing all 3rd party apps, hick-ups do persist...
'Glad' to read about this issue/bug here too, as I started to doubt myself...

Touchscreen, multi touch issue

Hi! My s10+ has multi touch, touchscreen issue. When I tapping on screen with 5,4 fingers it is very lagging. What cause of it? Is there any solution? Please, help me!

Clear system cache.
Try in safe mode to rule out a 3rd party app causing it.
When/how did it start?
Was it dropped or exposed to water?
Could it be malware, rootkit, etc? Always keep this in the back of your mind with abnormal unexplained behavior. Factory reset if there's any doubt or if it can't be promptly removed completely.

blackhawk said:
Clear system cache.
Try in safe mode to rule out a 3rd party app causing it.
When/how did it start?
Was it dropped or exposed to water?
Could it be malware, rootkit, etc? Always keep this in the back of your mind with abnormal unexplained behavior. Factory reset if there's any doubt or if it can't be promptly removed completely.
Click to expand...
Click to collapse
Yeah I tried everything. Clear cache, reboot into safe mode, factory reset. I didn't dropped into water.

enkhmunkhn said:
Yeah I tried everything. Clear cache, reboot into safe mode, factory reset. I didn't dropped into water but maybe because I bought it from second hand, and I didn't used any rootkit. It started since I bought it from second hand but I didn't noticed any touchscreen/multi touch issue. But it is OK for normal for Facebook, TikTok...etc because I scroll only one finger, so it is OK for normal use. For gaming (I play PUBG MOBILE) I use 4 finger. And touchscreen lags.
Click to expand...
Click to collapse

Those social apps aren't good... none of that junk ever runs on my devices.
After the factory reset was it doing it before you loaded or updated anything?
Did you use SmartSwitch?

blackhawk said:
Those social apps aren't good... none of that junk ever runs on my devices.
After the factory reset was it doing it before you loaded or updated anything?
Did you use SmartSwitch?
Click to expand...
Click to collapse
Yeah touchscreen was still lagging

enkhmunkhn said:
Yeah touchscreen was still lagging
Click to expand...
Click to collapse
Did you use SmartSwitch?
If so manually load and configure everything after the next factory reset and do not use SmartSwitch.
It maybe a hardware issue but you need a clean load to rule out a software issue.
If the above fails reflash to the stock rom... if all that fails to solve the issue it's likely hardware.

blackhawk said:
Did you use SmartSwitch?
If so manually load and configure everything after the next factory reset and do not use SmartSwitch.
It maybe a hardware issue but you need a clean load to rule out a software issue.
If the above fails reflash to the stock rom... if all that fails to solve the issue it's likely hardware.
Click to expand...
Click to collapse
No I've never used SmartSwitch before. Can you give me your social account? Fb, IG?

And touch stucks at where I tapped. (I tapped back button and its stuck)

Maybe it's cause of bad screen protector?

Install Good Lock family of apps then Navstar from the Galaxy store. See if playing with the setups in Navstar help.
Download One Handed Operation plus from Playstore. It has multiple navigation options to bypass the standard buttons.