mobile data stop working - Huawei Mate 9 Questions & Answers

Hi, my mate 9 mobile data stopped working today for no reason, only thing I did was connect the phone to the hotel wifi last night, not sure why is doing this. I tested the sim card on another phone and mobile data works fine so is not a service provider issue, has anyone experienced same behavior before? I already restart the phone and verify mobile settings but issue persist and have no data traffic unless I connect to wifi

ilbambino said:
Hi, my mate 9 mobile data stopped working today for no reason, only thing I did was connect the phone to the hotel wifi last night, not sure why is doing this. I tested the sim card on another phone and mobile data works fine so is not a service provider issue, has anyone experienced same behavior before? I already restart the phone and verify mobile settings but issue persist and have no data traffic unless I connect to wifi
Click to expand...
Click to collapse
Have you checked Settings -> More that data is turned on for mobile? Also check your APNs. Settings -> More -> Mobile Network -> Access point names.

ante0 said:
Have you checked Settings -> More that data is turned on for mobile? Also check your APNs. Settings -> More -> Mobile Network -> Access point names.
Click to expand...
Click to collapse
yes all settings checked, I even disable restarted and enable them again

Are you on T-Mobile? If so it's an APN bug.. You have to create a new APN with the same settings and use that. The default one causes mobile data to keep being lost...

Thanks, this fixed it for me.

papped said:
Are you on T-Mobile? If so it's an APN bug.. You have to create a new APN with the same settings and use that. The default one causes mobile data to keep being lost...
Click to expand...
Click to collapse
How did you know this?! I've been searching everywhere and couldn't find a solution, millions of thanks!!!!

Jess813 said:
How did you know this?! I've been searching everywhere and couldn't find a solution, millions of thanks!!!!
Click to expand...
Click to collapse
Was driving me nuts, took some trial and error. FYI i think some of the newer roms no longer have this issue, although because of the stupid Huawei blocking updates by IMEI you might need to install via FirmwareFinder.

Great thanks!! But I keep mine stock.

lost data
hi, Thanks' for your help, but in my case are not working.
I'm in France with Free Mobile, Since yesterday I lost data after being connected to a wifi.
I checked the settings and are fine
Mobile data: on
4g: on
Apn: erase the olds and make the 2 new following instruction on their site
mobile operator: auto
Any other solution ? or maybe is the phone operator?
---------- Post added at 12:38 PM ---------- Previous post was at 11:59 AM ----------
mrpurple66 said:
hi, Thanks' for your help, but in my case are not working.
I'm in France with Free Mobile, Since yesterday I lost data after being connected to a wifi.
I checked the settings and are fine
Mobile data: on
4g: on
Apn: erase the olds and make the 2 new following instruction on their site
mobile operator: auto
Any other solution ? or maybe is the phone operator?
Click to expand...
Click to collapse
I got the solution calling my mobile operator. They blocked for some unknown reason my data.
Thanks again

Related

[Q] 3g gone on mz601 eu

Hi every one this is the case,
Im on tiamat nightly 34 and works like a charm except no 3g.
and the kernel says 2.6.39.4.
xoom is seeing my sim and the operator have to touch in my pin have treid different networks
I havent disabled mobile data or a limit (thx llama forgot to mention)
I even see the full network coverage
I see apn.
but no connection can some one help me pls?
thx in advance i will buy u a beer!
did you disable mobile data or maybe enable a mobile data limit in the settings?
llama-power said:
did you disable mobile data or maybe enable a mobile data limit in the settings?
Click to expand...
Click to collapse
nope that should to be to easy thx for the quick reply
okay, lets see...
You installed the MZ601 version of the rom.
Airplane Mode 'Vliegmodus' is 'UIT', right?
Wifi is also turned off or at least not connected?
when you go to Instellingen -> Over tablet -> Status, under 'Netwerk' it states your Provider (Vodafone?), under Signaalsterkte it tells you something like -79dBm 97asu? Type mobiel netwerk should be something like HSDPA:11 or UMTS:3? And 'Status mobiel netwerk' still says 'Verbinding verbroken'?
If 'Status mobiel netwerk' states 'Verbonden', how exactly do you determine if you are not connected to the internet?
by the status it says
no connection
network kpn
signal strengt
umts:3
service in use
i have the same with my vodafone sim card

SMS and phone calls not working either ways after installing Paranoid Android

Hi, first time poster here, I have a problem. I am completely unable to send/receive phone calls after I downloaded paranoid android, and I would really like to know how to fix this.
Images are attached, except for 2 of them (size limit)
I would attach a link to the reddit thread I made, but I can't until 10 posts.
What carrier/provider? Verified APNs and you aren't using LTE only data mode?
#stayparanoid
Pirateghost said:
What carrier/provider? Verified APNs and you aren't using LTE only data mode?
#stayparanoid
Click to expand...
Click to collapse
My provider is Sprint. Not sure about APNs. I am not using LTE only data. Sprint data works, (3G and 4G) and so does WiFi.
Run a profile update from settings -> more -> mobile networks -> carrier settings
EvanA said:
Run a profile update from settings -> more -> mobile networks -> carrier settings
Click to expand...
Click to collapse
It worked! Thank you very much!
rh1006 said:
It worked! Thank you very much!
Click to expand...
Click to collapse
For future reference, if you are missing your phone number like that you need to update your profile. The profile contains the programming information for the network, similar to the info that GSM based networks store on the SIM card.

No mobile internet connection under Lollipop

Hey guys,
so i just flashed the lollipop Factory image.
Everythings good but i dont have mobile internet connection. I do have a signal and can make phone calls and stuff just the internet connection is not available. Already checked if its enabled and APN settings.
What can I do about this?
Thanks in advance.
Same problem here with german prepaid sim card (O2) - if that's relevant in any way
Same problem here, I flashed my Nexus 5. I also have a german O2 sim card. Someone has an idea?
Hey,
i had the same problem. For me, this works:
go to apn settings and change the mvno-type to nothing (maybe anything comparable, in german: "keine")
Hi Chris,
great, that worked! Thanks a lot
Thanks Chris, works perfectly again!
spartanier7 said:
Hey guys,
so i just flashed the lollipop Factory image.
Everythings good but i dont have mobile internet connection. I do have a signal and can make phone calls and stuff just the internet connection is not available. Already checked if its enabled and APN settings.
What can I do about this?
Thanks in advance.
Click to expand...
Click to collapse
I have the same problem, please help!
---------- Post added at 06:16 PM ---------- Previous post was at 06:13 PM ----------
Thanks it works
Chris1308 said:
Hey,
i had the same problem. For me, this works:
go to apn settings and change the mvno-type to nothing (maybe anything comparable, in german: "keine")
Click to expand...
Click to collapse
Thanks, this worked for me too. Btw the same german O2 provider.
My fix was to use *#*#72786#*#* to reactivate and reset everything. After that I was able to update the PRL and after the profile was updated I received a LTE connection.
I'm a US Sprint user though so YMMV... I didn't even have an APN menu
Mine was already set to none on straighttalk and I still have no internet access...any ideas?
What fixed it for me was to create a new APN setting and leave everything default except the name. Changed it to "pinternet.inerkom.de" and it works.
O2 here as well btw ;D
spartanier7 said:
What fixed it for me was to create a new APN setting and leave everything default except the name. Changed it to "pinternet.inerkom.de" and it works.
O2 here as well btw ;D
Click to expand...
Click to collapse
Thanks, this worked for me.
spartanier7 said:
Hey guys,
so i just flashed the lollipop Factory image.
Everythings good but i dont have mobile internet connection. I do have a signal and can make phone calls and stuff just the internet connection is not available. Already checked if its enabled and APN settings.
What can I do about this?
Thanks in advance.
Click to expand...
Click to collapse
Did you try with a friens simcard if you have data then? Double checked the APN settings and rebooted after that?

No mobile data? (AT&T)

I just started playing with my new Note Edge and noticed there is no mobile data. I tried to send a picture text and get the "image will be sent when mobile data becomes available". Tried to reset the phone, but nothing. Any thoughts on this?
gsxr150 said:
I just started playing with my new Note Edge and noticed there is no mobile data. I tried to send a picture text and get the "image will be sent when mobile data becomes available". Tried to reset the phone, but nothing. Any thoughts on this?
Click to expand...
Click to collapse
Check under settings - connections - more networks - mobile networks and make sure mobile data is checked.
Also check to make sure the APN (also under mobile networks) is correct
Otherwise call ATT to make sure your account is setup for data. You may also have a bad SIM card.

Telstra Xperia Z3 not working with iiNet Data

My friend received an Xperia Z3 from Telstra as part of his plan and I got an iPhone 6 as part of my iiNet one. I hated the iPhone 6 and he hated the Xperia, so we swapped after looking up online that they are both unlocked out of the box. Everything seems fine except that my mobile data doesn't work, in the upper left corner it shows iiNet (the right carrier) but I cannot seem to get my mobile data to work. Is this a problem with the unit itself or with the fact that we swapped phones?
You'll need to configure your APN settings since Telstra phones only come with their settings.
Visit iiNet's website for their APN settings then head to Settings -> Mobile Network -> APN and add them there. Save then enable.
---------- Post added at 04:01 PM ---------- Previous post was at 03:57 PM ----------
Their website doesn't actually have it as far as I can tell, have sourced it for you here.
Danz207 said:
You'll need to configure your APN settings since Telstra phones only come with their settings.
Visit iiNet's website for their APN settings then head to Settings -> Mobile Network -> APN and add them there. Save then enable.
---------- Post added at 04:01 PM ---------- Previous post was at 03:57 PM ----------
Their website doesn't actually have it as far as I can tell, have sourced it for you "]
Click to expand...
Click to collapse
Thanks for your fast reply. I have entered the internet and mms an settings as two separate entries into my apn settings and restarted my device but if I turn off WiFi and mobile data on, chrome still tells me I am offline if I try to load a website. Do you know what I might be doing wrong? Thanks for helping a technology newb like me out, I really appreciate it
TacticalDonutz said:
Thanks for your fast reply. I have entered the internet and mms an settings as two separate entries into my apn settings and restarted my device but if I turn off WiFi and mobile data on, chrome still tells me I am offline if I try to load a website. Do you know what I might be doing wrong? Thanks for helping a technology newb like me out, I really appreciate it
Click to expand...
Click to collapse
Hmm that's weird. Had the same problem on Reddit where a Canadian couldn't get their M7 to work with iiNet mobile data but their calls and texts were fine. Are you absolutely sure that the internet one is selected in Mobile Data settings?
Danz207 said:
Hmm that's weird. Had the same problem on Reddit where a Canadian couldn't get their M7 to work with iiNet mobile data but their calls and texts were fine. Are you absolutely sure that the internet one is selected in Mobile Data settings?
Click to expand...
Click to collapse
Yeah it is... For the apn type for the inter net one, do I type "default or internet"? Or just one of them?
I got it to work in the end but thanks for all your help
For anyone interested in how I did it, continue to read:
Firstly I went to Settings > More under Wireless and Networks > Internet Settings (note you need WiFi to do this) and then selected Optus because iiNet runs under Optus and then the APN settings were changed automatically and mobile data now works
Sent from my D6653 using XDA Free mobile app
Ahh yes, the Optus APN, slipped my mind.
FYI for anyone else, the Optus APN works with all MVNO's using the Optus network (Virgin Mobile, iiNet, Exetel etc.).
Glad it's all sorted out.

Categories

Resources