Anyone in the UK got Wifi Calling working - THREE?? - Google Pixel Questions & Answers

I signed up with Three UK in the hope of using Wifi Calling. Despite having asked Three prior to ordering, it appears that the service does not work.
I cannot see the option under Phone > Settings > Calls
Has anyone any experience of this?
Are there any UK networks that I can use my directly purchased Pixel with Wifi Calling?

3UK use an app, not the Integrated WiFi calling feature.

They do both a true Wifi Calling service and mobile app but having tried the Three app, it is as buggy as the o2 one

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Pixel 2 XL shows internet disconnected when making voice calls on Sprint

Pretty much what it says on the can. If I'm in a voice call and flip over to email, or a browser, all I get is "ERR_INTERNET_DISCONNECTED" and even apps like third party file browsers(Astro) that assume network connectivity to load ads or the like hang up because there's no data network available during voice calls. Once I end the voice call the internet connectivity comes right back and works fine to load the same sites or use the same apps that I wasn't able to use before.
This is a black Pixel 2 XL, unlocked, ordered directly through Google, with a Sprint SIM that I double-checked against the online discussions for compatibility. The device works fine in most other ways. The activation was clean and everything else seems to work.
When I'm at home and on my Wi-Fi I can use both voice and data to multitask, so this is something in how it's working with the carrier. I've tried the LTE(Preferred), 3G, and Global network types in the "Preferred Network Type" section of the "Mobile Network" options for my carrier.
I've looked through all the settings and can't see anything like "enhanced calling" which was the solution with the single-radio Samsung devices. Any ideas how to get the Pixel 2 to share the radio during voice calls?
Thanks,
Steven
I don't think Sprint has the backend to support VoIP and LTE at the same time. So that's probably just a network limitation.
Sprint has one antenna so there's.o voice and data at the same time like GSM. Sprint is CDMA been like that since 2014
smerr612 said:
Pretty much what it says on the can. If I'm in a voice call and flip over to email, or a browser, all I get is "ERR_INTERNET_DISCONNECTED" and even apps like third party file browsers(Astro) that assume network connectivity to load ads or the like hang up because there's no data network available during voice calls. Once I end the voice call the internet connectivity comes right back and works fine to load the same sites or use the same apps that I wasn't able to use before.
This is a black Pixel 2 XL, unlocked, ordered directly through Google, with a Sprint SIM that I double-checked against the online discussions for compatibility. The device works fine in most other ways. The activation was clean and everything else seems to work.
When I'm at home and on my Wi-Fi I can use both voice and data to multitask, so this is something in how it's working with the carrier. I've tried the LTE(Preferred), 3G, and Global network types in the "Preferred Network Type" section of the "Mobile Network" options for my carrier.
I've looked through all the settings and can't see anything like "enhanced calling" which was the solution with the single-radio Samsung devices. Any ideas how to get the Pixel 2 to share the radio during voice calls?
Thanks,
Steven
Click to expand...
Click to collapse
I actually have this issue on VZW! Has anyone seen this on VZW? Also, is there a setting to VoLTE? This is stock Android on a VZW Pixel.
Thanks!
-Sofie
Hello. I have a Google store bought Pixel 2. I just placed a call to my voicemail and was able to surf the web on my browser at the same time. It works both on WiFi and with WiFi switched off.
SweetSofie said:
I actually have this issue on VZW! Has anyone seen this on VZW? Also, is there a setting to VoLTE? This is stock Android on a VZW Pixel.
Thanks!
-Sofie
Click to expand...
Click to collapse
Check to see if "advanced calling" is enabled. Settings/ Network & Internet/ Mobile network/ advanced.
robocuff said:
Check to see if "advanced calling" is enabled. Settings/ Network & Internet/ Mobile network/ advanced.
Click to expand...
Click to collapse
It is on, but it also seemed to stop having the issue on it's own. I wonder if it was a carrier issue?
err_internet_disconnected
This error basically means that your browser is unable to establish internet connection to the host. The primary reason for getting this error is because your computer itself is not connected to the internet. This particular error messageerr_internet_disconnected belongs to Google Chrome and there are various reasons leading to this error, includes computer issue, or web server issue or Network setting , Internet connections, etc. It doesn't matter, you can take the appropriate solution to fix it. The following article can gives you some specific advice to solve this issue.
Try a different web browser
Check your cables
Check your WiFi connection
Check Your LAN Settings
Delete WLAN Profiles
Disable Antivirus and Firewall
Restart Your Router

Disable Wi-Fi Calling

I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is no Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is not Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
HewettBR said:
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
Click to expand...
Click to collapse
Under Settings -> Wi-Fi & internet -> SIM & network, there is Preferred network type, but that only set 2G/3G/4G. Nothing about Wi-Fi calling. I couldn't find anything called 'Mobile network'.
jdhedden said:
Under Settings -> Wi-Fi & internet -> SIM & network, there is Preferred network type, but that only set 2G/3G/4G. Nothing about Wi-Fi calling. I couldn't find anything called 'Mobile network'.
Click to expand...
Click to collapse
either install the new onepluslogkit app and *#800# into oneplus logkit/function switch/volte+vowifi switches on
This option will allow you to turn on/off as above. but in sim settings/ Sim1/Enhanced Communications
Or *#*#4636#*#* and turn off provisioning for volte/vowifi.
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is not Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
Phone app - three dots, top right - settings - at the bottom, SIM & network - SIM 1 - WI-FI Calling.
HewettBR said:
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
Click to expand...
Click to collapse
miffymiffy said:
either install the new onepluslogkit app and *#800# into oneplus logkit/function switch/volte+vowifi switches on
This option will allow you to turn on/off as above. but in sim settings/ Sim1/Enhanced Communications
Or *#*#4636#*#* and turn off provisioning for volte/vowifi.
Click to expand...
Click to collapse
Tried the OnePlusLogKit, but the *#800# didn't bring up anything.
Tried *#*#4636#*#*, but when I toggled 'WiFi Calling Provisioned', it would "stick" - the Update button produced an error, and it reset on reboot.
bp328i said:
Phone app - three dots, top right - settings - at the bottom, SIM & network - SIM 1 - WI-FI Calling.
Click to expand...
Click to collapse
That did it! I didn't realize there were more settings under SIM 1. The Wi-Fi Calling under it doesn't show up on searching in Settings. Thanks.
I hope one day wifi calling works with Verizon. The settings are greyed out
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is no Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
What kind of problems are you having with calls over wifi? I plan to use the 7pro on tmobile so I'm just curious
Genetic517 said:
What kind of problems are you having with calls over wifi? I plan to use the 7pro on tmobile so I'm just curious
Click to expand...
Click to collapse
This may all be my misconstruing the problem. After turning off wifi call, I tried calling my wife (which was where I notice the problem), and we still couldn't hear each other. Yet when I call voicemail, I can hear it and I can change my announcement which shows that the phone does work both ways. Therefore, now I'm thinking that wifi calling was not the issue, and the fault is somewhere with t-mobile. The mystery continues.
The mystery deepens. Using Google Hangouts Dialer (which goes over wifi), calling my wife fails (nothing heard either way), but calling voicemail, again, works just fine. I just don't get it.
[Deleted]
Thanks for this thread. I knew I saw that somewhere but forgot to check the SIM menu.
Why isn't it in settings search when even dev options are?
Why does TMO lie and way it is in the same spot as most phones, in their article specifically about the OP7p?
My issue in on a WiFi call, sometimes I can't hear them (but they can hear me), sometime from the call start other times mid-call, and turning off WiFi fixes it. I have 1000mb fiber and no other network issues. Too bad it doesn't work. Thanks for helping me disable it.

no volte option

I got the phone today, but I there is no volte option in setting. I had volte options in my oneplus 5t. Is there secret codes to force unable the option? I am on three UK sim.
Other way round for me.
On BT Mobile (and EE) UK I could never get 4G calling on my old XZ2. Xperia5 II plugged in sim and it was a notifications bar quick button and available in settings straight away.
Comes under:
Settings -> Network & Internet -> Mobile > Advanced > Calling
I have made few calls and it seem they were made over 4G because status bar icon didn't change from 4G to 3G so I guess I do have VOLTE enabled but I don't have option in setting.
Further more I checked the info section and the volte provision option is enabled and grayed out. I don't understand why I don't have option for volte but it works for don't care much about it now.
Edit = WiFi calling option is available in setting and it works too.
I have 4G Calling option available for my O2 sim and VoLTE for my Telekom sim. WiFi calling option is also there.
I only get VOLTE option on my UK 3 sim. On my Spanish O2 SIM it's not available (though I know for sure the service is enabled but only for certain devices)
enekomh said:
I only get VOLTE option on my UK 3 sim. On my Spanish O2 SIM it's not available (though I know for sure the service is enabled but only for certain devices)
Click to expand...
Click to collapse
Weird, I am using UK 3 SIM as well and I don't get option for volte but I am able to make calls over 4G. Don't know why is option hidden.
It is activated by standard if technically possible. There is no reason to deactivate it, so no switch is needed.
VoLTE/ Wifi calling are enabled by the operator. Maybe your operator has not certified Xperia 5 ii yet.
Check with your operator
4G Calling is actually VoLTE, so you have it and you are using it already as you stated above. No worries! ?
rideti.me said:
Other way round for me.
On BT Mobile (and EE) UK I could never get 4G calling on my old XZ2. Xperia5 II plugged in sim and it was a notifications bar quick button and available in settings straight away.
Comes under:
Settings -> Network & Internet -> Mobile > Advanced > Calling
Click to expand...
Click to collapse
Hi. I asked in another thread about WiFi calling working for the Xperia 5 II on BT Mobile. If 4G calling works then hopefully WiFi calling too?.
Can you confirm? Thx.
wazzaworld said:
Hi. I asked in another thread about WiFi calling working for the Xperia 5 II on BT Mobile. If 4G calling works then hopefully WiFi calling too?.
Can you confirm? Thx.
Click to expand...
Click to collapse
I should have clarified my previous post. The selectable option (quick button and menu) is to turn Wifi Calling on/off. VOLTE/4G calling is just fixed as provisioned. You can see this in the service menu (*#*#4636#*#*)
The service providers are clueless when you ask if they do or don't support Wifi/VOLTE calling.
So yes both available and working on BT Mobile.
rideti.me said:
So yes both available and working on BT Mobile.
Click to expand...
Click to collapse
That's awesome thank you. You might have just swung a sale for Sony. You should be on commission :laugh:.

Do Google need to enable WiFi calling for every network & MVNO?

Just wondered if anyone knows if Google need to do any work to allow WiFi calling to work on a particular mobile network? The reason I'm asking is that WiFi calling works fine on my Pixel 4 when using the Vodafone & Three networks but will not work when using Lebara which uses the Vodafone network in the UK. Lebara tell me it's a Google issue, Google tell me it's a Lebara issue.
I'll also post a separate thread about Lebara outside the UK, but in case anyone reading this is a Pixel user on Lebara outside the UK, does WiFI calling work for you?

Wifi Calling Not Working

I got alerted to this the other day when I couldn't make a phone call in a week cellular area but strong working wifi. I have wifi calling enabled, and tried both settings on priority of wifi vs mobil for calling. What I get is "mobile network is not available. Connect to wireless network to make a call"
The mobil provider (Tello) supports wifi calling on all phones.
Any ideas?
obitest11 said:
I got alerted to this the other day when I couldn't make a phone call in a week cellular area but strong working wifi. I have wifi calling enabled, and tried both settings on priority of wifi vs mobil for calling. What I get is "mobile network is not available. Connect to wireless network to make a call"
The mobil provider (Tello) supports wifi calling on all phones.
Any ideas?
Click to expand...
Click to collapse
What is the model phone, and what software is it running?
yygemmi770 said:
What is the model phone, and what software is it running?
Click to expand...
Click to collapse
The problem on my Pixel 3XL was that my E911 number was not enabled at Tello. That solved it for the Pixel. However, I also have a Nexus 6 running Lineage 18 with Tmobile and that one's wifi calling doesn't work even though E911 is enabled at Tmobile. For now I'm using Google Voice on that one when I'm out of cellular range.

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