Wifi Calling Not Working - Google Pixel 3 Questions & Answers

I got alerted to this the other day when I couldn't make a phone call in a week cellular area but strong working wifi. I have wifi calling enabled, and tried both settings on priority of wifi vs mobil for calling. What I get is "mobile network is not available. Connect to wireless network to make a call"
The mobil provider (Tello) supports wifi calling on all phones.
Any ideas?

obitest11 said:
I got alerted to this the other day when I couldn't make a phone call in a week cellular area but strong working wifi. I have wifi calling enabled, and tried both settings on priority of wifi vs mobil for calling. What I get is "mobile network is not available. Connect to wireless network to make a call"
The mobil provider (Tello) supports wifi calling on all phones.
Any ideas?
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What is the model phone, and what software is it running?

yygemmi770 said:
What is the model phone, and what software is it running?
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Click to collapse
The problem on my Pixel 3XL was that my E911 number was not enabled at Tello. That solved it for the Pixel. However, I also have a Nexus 6 running Lineage 18 with Tmobile and that one's wifi calling doesn't work even though E911 is enabled at Tmobile. For now I'm using Google Voice on that one when I'm out of cellular range.

Related

[Q] Data - wifi or cell signal when both available?

Does the idol automatically use wifi when it's available for data? I just got a sim card and activated using BYO Wireless (T-Mobile).
My old Tracfone phone had an option where you could turn off cell data and use wifi only.
Yes and no..the priority is wifi but the cell radio is still used to receive sms's and other cell phone specific notifications...when you make a call while on wifi it's still using the cell radio not wifi for the call. You however have to have wifi on and the hotspot "saved"...if you want the phone to automatically grab any available hotspot when in an area look for an app like "wefi".
Some people make things so complicated.
The simple and best answer is yes, Wifi always takes priority over mobile data if the phone is connected to a wifi signal. This is standard on all phones as far as I know.
I realize it uses cell signal for messages and calls but will it use WiFi for surfing the web and email?
Thanks shodan. I posted before your reply..

Wifi Calling on Moto G3

I have a T-Mobile connection. I wanted to enable Wifi Calling since the network service of T Mobile is very poor. How can I do that? I am able to turn on wifi calling by activating the hidden switch, but it doesnt turn ON the feature and while revisiting the setting it again shows OFF.
goofup14 said:
I have a T-Mobile connection. I wanted to enable Wifi Calling since the network service of T Mobile is very poor. How can I do that? I am able to turn on wifi calling by activating the hidden switch, but it doesnt turn ON the feature and while revisiting the setting it again shows OFF.
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Click to collapse
i am honestly not sure, as i've never tried wifi calling on this phone.
if you dont get it working, i can tell you that if you have tmobile service you can visit tmobile store and ask for a "cellspot". it will use your home internet to produce a usable LTE/cellular signal that acts just like a normal tower. if i remember correctly it was a $25 deposit on the device and that was it.
goofup14 said:
I have a T-Mobile connection. I wanted to enable Wifi Calling since the network service of T Mobile is very poor. How can I do that? I am able to turn on wifi calling by activating the hidden switch, but it doesnt turn ON the feature and while revisiting the setting it again shows OFF.
Click to expand...
Click to collapse
You, I, and a whole lot of other people have this issue with the Moto-g. There are a bunch of threads around the web about this. I used wifi calling with my old phone (LG Optimus) on T-Mobile / MetroPCS and I loved it, especially when I'm out of the country, but the (hidden) WiFi calling setting on the g3 won't stay enabled, even though MetroPCS says I still have the service enabled. The consensus seems to be that only phones purchased thru them are allowed to use WiFi calling. I haven't been told this by the company myself, but a lot of folks say they have.
For now, I switch back to my old phone every time I leave the country. I get a foreign SIM for my Moto, and I use my old phone for sending and receiving US calls via WiFi.
HTH

no wifi calling and voLTE on three on HTC U11

is there any way of getting this, three says its enabled, I see its available on S8 and people are using it, but seems like HTC U11 is neglected
On Three UK
WiFi calling only works if you're on a reasonably good 4g signal. In call settings, at the very bottom you should see "enhanced call service" with options "voice over lte" and "wifi calling". Enable them.
shivadow said:
WiFi calling only works if you're on a reasonably good 4g signal.
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Huh? lol
This is SO wrong. WiFi calling is for people who are getting a bad signal over the mobile network. If you had a good signal, why would you want to call over wifi? If you have a limit on your account for voice calls, wifi calling will still count against that. It's not VoIP.
Okay further to this, I tried H3G rom on htc and US unlocked ( i have S-off).
Dont find the option of enhanced call service. I believe sim has to play part in that, as when I put this sim in oneplus 5T it did not show enhanced call setting but when i put EE uk sim settings magically appeared
Now I am making calls on 4G so i take it its VOLTE its working on its own. dont find option of wifi calling in rom itself
I had essential phone for couple of days, it had wificalling activated on the same sim and no VOLTE, such a shame. i cant have both in single device

Anyone enabled BT WiFi Calling with Pixel 3?

Has anyone been able to set up WiFi Calling using Pixel 3 on BT network (UK) ?
People report being able to do so with Pixel 1 and Pixel 2, but I just cannot get it working with my Pixel 3.
Anny advice/suggestions please?
Are you pay as you go or pay monthly?
That I'm aware of, Wi-Fi Calling is only available with EE and for pay monthly customers.
I know BT runs on EE network, but assuming it still works (which I'm not sure about), I would imagine they apply the same restrictions.
Anyway, I'm a EE PAYGo customer and still I do have the option to enable Wi-Fi Calling.
But still, I'm not sure it actually works.
Thanks matteventu, I am a monthly contract payer.
BT definitely DO offer wifi calling - but state that it is primarily iPhone and latest Samsung phones that they support.
Many report success with P1 and P2, so hoping P3 will be OK too....
I'm on EE contract and WiFi calling definitely works.
Stea1thmode said:
I'm on EE contract and WiFi calling definitely works.
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Click to collapse
Seconding, WiFi calling on EE working no problems.
Btw how do you check you have VoLTE enabled? Is there any visual indicator?
M3th0s said:
Seconding, WiFi calling on EE working no problems.
Btw how do you check you have VoLTE enabled? Is there any visual indicator?
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Click to collapse
Just make a phone call. If you see the network switches to 3G/H, then you don't have VoLTE. If during the phone call you still see the 4G/LTE icon, then you have VoLTE.
(Of course, don't be connected to WiFi to make this test call if you also have Wi-Fi calling XD)
The question indeed is: how do I get proof my Wi-Fi calling works?
I know if you enable it in the settings, then if you go in Info on this phone you see that in "mobile network" that it's not connected to LTE/HSPA, but to "IWLAN" - that from I understood stands for Wi-Fi calling.
The question is. I can enable Wi-Fi calling in the settings, and I do see IWLAN as mobile network type for calls (in place of LTE/HSPA) if I'm connected to Wi-Fi. But does this ASSURE me that I'll be using Wi-Fi for calls? Because I am a EE PAYGo customers and according to their info, I am not supposed to be able to use Wi-Fi calling. So, because I have the options it means I am using it, or the option just shows for everybody and if I'm a PAYGo customer even if I have it enablerd, it won't actually work?
Does anybody can think of any test I can do to see if it works?
Thank you!
matteventu said:
Just make a phone call. If you see the network switches to 3G/H, then you don't have VoLTE. If during the phone call you still see the 4G/LTE icon, then you have VoLTE.
(Of course, don't be connected to WiFi to make this test call if you also have Wi-Fi calling XD)
The question indeed is: how do I get proof my Wi-Fi calling works?
I know if you enable it in the settings, then if you go in Info on this phone you see that in "mobile network" that it's not connected to LTE/HSPA, but to "IWLAN" - that from I understood stands for Wi-Fi calling.
The question is. I can enable Wi-Fi calling in the settings, and I do see IWLAN as mobile network type for calls (in place of LTE/HSPA) if I'm connected to Wi-Fi. But does this ASSURE me that I'll be using Wi-Fi for calls? Because I am a EE PAYGo customers and according to their info, I am not supposed to be able to use Wi-Fi calling. So, because I have the options it means I am using it, or the option just shows for everybody and if I'm a PAYGo customer even if I have it enablerd, it won't actually work?
Does anybody can think of any test I can do to see if it works?
Thank you!
Click to expand...
Click to collapse
Thanks for the tip ! Was so used to the volte icon on the s8 that I had no idea how to check .
Allow me to return the favour .
Slide down the notification pane all the way to the bottom and if you have WiFi calling it'll have your network name + WiFi calling next to it .
Screenshot for reference
M3th0s said:
Thanks for the tip ! Was so used to the volte icon on the s8 that I had no idea how to check .
Allow me to return the favour .
Slide down the notification pane all the way to the bottom and if you have WiFi calling it'll have your network name + WiFi calling next to it .
Screenshot for reference
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Click to collapse
Ohhh I see. Then that's why I didn't know if it worked, because I never saw that "EE Wi-Fi Calling" and didn't even know it was supposed to be there with Wi-Fi enabled *and* actually working ?
Thank you, now I'm 100% sure EE stands to their terms lol and I have no Wi-Fi calling as PAYGo customer ?
Finally it works fine. I had to chat with BT Mobile and they had to activate it for me.
Happy Bunny

Disable Wi-Fi Calling

I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is no Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is not Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
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Click to collapse
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
HewettBR said:
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
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Click to collapse
Under Settings -> Wi-Fi & internet -> SIM & network, there is Preferred network type, but that only set 2G/3G/4G. Nothing about Wi-Fi calling. I couldn't find anything called 'Mobile network'.
jdhedden said:
Under Settings -> Wi-Fi & internet -> SIM & network, there is Preferred network type, but that only set 2G/3G/4G. Nothing about Wi-Fi calling. I couldn't find anything called 'Mobile network'.
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either install the new onepluslogkit app and *#800# into oneplus logkit/function switch/volte+vowifi switches on
This option will allow you to turn on/off as above. but in sim settings/ Sim1/Enhanced Communications
Or *#*#4636#*#* and turn off provisioning for volte/vowifi.
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is not Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
Phone app - three dots, top right - settings - at the bottom, SIM & network - SIM 1 - WI-FI Calling.
HewettBR said:
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
Click to expand...
Click to collapse
miffymiffy said:
either install the new onepluslogkit app and *#800# into oneplus logkit/function switch/volte+vowifi switches on
This option will allow you to turn on/off as above. but in sim settings/ Sim1/Enhanced Communications
Or *#*#4636#*#* and turn off provisioning for volte/vowifi.
Click to expand...
Click to collapse
Tried the OnePlusLogKit, but the *#800# didn't bring up anything.
Tried *#*#4636#*#*, but when I toggled 'WiFi Calling Provisioned', it would "stick" - the Update button produced an error, and it reset on reboot.
bp328i said:
Phone app - three dots, top right - settings - at the bottom, SIM & network - SIM 1 - WI-FI Calling.
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Click to collapse
That did it! I didn't realize there were more settings under SIM 1. The Wi-Fi Calling under it doesn't show up on searching in Settings. Thanks.
I hope one day wifi calling works with Verizon. The settings are greyed out
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is no Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
What kind of problems are you having with calls over wifi? I plan to use the 7pro on tmobile so I'm just curious
Genetic517 said:
What kind of problems are you having with calls over wifi? I plan to use the 7pro on tmobile so I'm just curious
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Click to collapse
This may all be my misconstruing the problem. After turning off wifi call, I tried calling my wife (which was where I notice the problem), and we still couldn't hear each other. Yet when I call voicemail, I can hear it and I can change my announcement which shows that the phone does work both ways. Therefore, now I'm thinking that wifi calling was not the issue, and the fault is somewhere with t-mobile. The mystery continues.
The mystery deepens. Using Google Hangouts Dialer (which goes over wifi), calling my wife fails (nothing heard either way), but calling voicemail, again, works just fine. I just don't get it.
[Deleted]
Thanks for this thread. I knew I saw that somewhere but forgot to check the SIM menu.
Why isn't it in settings search when even dev options are?
Why does TMO lie and way it is in the same spot as most phones, in their article specifically about the OP7p?
My issue in on a WiFi call, sometimes I can't hear them (but they can hear me), sometime from the call start other times mid-call, and turning off WiFi fixes it. I have 1000mb fiber and no other network issues. Too bad it doesn't work. Thanks for helping me disable it.

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