Battery Issue - Samsung Gear S3

I've had pretty great battery life on my Gear S3 Frontier until this week. Before I could go 3-3.5 days on a charge. This week I'm lucky to get 1-1.5 days out of the watch. Nothing has changed. Any ideas?

When looking in the app at the About Gear battery info so you see any high battery usage other than the watch faces? I usually disregard the watch faces on my watch because mine usually runs between 60 and 80% but I still get right at 3 days. Do you use Samsung Pay, because you can disable NFC if you don't.
Sent from my SM-T530NU using Tapatalk

Have you tried re-starting it?

I do use SPay and have always used it since I got the watch.
The only thing that uses the most battery is watch faces. I'm using a dark watch face too.
I charged the watch before I left work at 4:00PM EST today and by now (10:33PM EST) it is at 48%.

fireattack7 said:
I do use SPay and have always used it since I got the watch.
The only thing that uses the most battery is watch faces. I'm using a dark watch face too.
I charged the watch before I left work at 4:00PM EST today and by now (10:33PM EST) it is at 48%.
Click to expand...
Click to collapse
Have you synced it to a new device recently? The reason I ask is because I just got the S8+ and had to factory reset my Gear S3 twice. After doing so my WiFi and mobile data was turned on for some odd reason.
Another solution may be to do a factory reset just to see if something may be causing your issue.

Outbreak444 said:
Have you synced it to a new device recently? The reason I ask is because I just got the S8+ and had to factory reset my Gear S3 twice. After doing so my WiFi and mobile data was turned on for some odd reason.
Another solution may be to do a factory reset just to see if something may be causing your issue.
Click to expand...
Click to collapse
I factory reset it yesterday. I haven't connected it to a new phone.
I may try to reset it again later today.

I used to get 4 days out of my S3 Frontier but recently it suddenly dropped to less than 2 days. There was no change in my use of the watch or no new apps/watch faces etc and all I made sure 'recent apps' were closed frequently. Anyway, I did a reset and I'm back up to 4 days again.

I'm trying another reset. I turned reactivation lock off this time.
I got the watch off the charger at 8:30AM EST this morning and as of now (3:45PM EST) I was at 47%. The only app I installed was a dark watch face.

fireattack7 said:
I'm trying another reset. I turned reactivation lock off this time.
I got the watch off the charger at 8:30AM EST this morning and as of now (3:45PM EST) I was at 47%. The only app I installed was a dark watch face.
Click to expand...
Click to collapse
You could calibrate the battery with *#0228# on dialer but "quick button" it isn't working for me. Can you test this and tell me?

chegarito said:
You could calibrate the battery with *#0228# on dialer but "quick button" it isn't working for me. Can you test this and tell me?
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Click to collapse
The quick button has never worked for me.
Sent from my SM-T530NU using Tapatalk

I am having the same problem. There was an software update for me to go to Tizen 2.3.2 and has been down right horrible. I would lose about 8% battery a day now its near 45% a day. I look into battery drainage and S Health is at the top. I got everything turned off to what I could but it still counts my steps, calories burned etc. No Auto HR and that.
I took it to best buy to see if the samsung guy could reflash an older version of tizen but he couldn't. we did a factory reset so I got it on the charger now, i'll put it off at 100% and lay it down and see what happens.
I spent the extra money on this over the android wear cause S3 had the better battery life. If this keeps up, ima just return it and try to get the new LG2 watch.

chegarito said:
You could calibrate the battery with *#0228# on dialer but "quick button" it isn't working for me. Can you test this and tell me?
Click to expand...
Click to collapse
I don't have the LTE Frontier. I've got the standard Frontier without cell service.

fireattack7 said:
I don't have the LTE Frontier. I've got the standard Frontier without cell service.
Click to expand...
Click to collapse
You can still get to that menu on non-lte version just use the dialer on the watch, the "quick button" didn't work for me neither.

It took 2 resets on Saturday evening, but yesterday my battery life was back to normal. I took the Gear S3 off the charger at 8:00AM yesterday and as of now almost 24 hours later it is at 81%.
Thanks for the help.

For anyone following, I did a factory reset yesterday and that seemed to fix the issue. Took it off the charger around 9am and its at 95%. waaaaay better. Guess i can switch back to the other watch face lol.
So try factory reset first. sucks but seemed to work as of now.
v/r

Related

samsung gear s3 not charging or turning

my s3 was fully charged, tried to turn it on today and wont turn on or anything. any suggestions?
Check that your charger is actually working. (plug /unplug micro USB, a light should go on for a second.)
Place watch on charger and check if battery is full.
Hope you get it going again.
I have the same issue. Put it on charge, won't charge, overheats and switches off. Went to Samsung support store UK, they don't even have a charger to check. The staff seen the device for the first time ?, don't have high hopes. I left it to check, but will have to pay as watch has been bought in USA and it is not under warranty in UK. They do not allow to return it from non US address, so have no other option, Samsung's customer service is horrible.
Having the same issues here in canada after 4 days. I think i m gonna take it back and ask for my money back...this morning the watch was charged 100%. I barely used it and by the end of the day the watch was off. could not tun it on, Tried to charge it but the charge is not going over 0%. It turns on then gos back off with a white triangle and ! inside,
Done with the gear s3 getting my close to 500 CAD..
imxfr said:
Having the same issues here in canada after 4 days. I think i m gonna take it back and ask for my money back...this morning the watch was charged 100%. I barely used it and by the end of the day the watch was off. could not tun it on, Tried to charge it but the charge is not going over 0%. It turns on then gos back off with a white triangle and ! inside,
Done with the gear s3 getting my close to 500 CAD..
Click to expand...
Click to collapse
Check pictures
Exactly the same with mine Waiting for battery replacement. Keep you updated.
I have read people suggesting to pen the lid (at your risk) and some say to charge the watch on a USB through PC or lap top (here). that solved their problems. To me, I aint doing any of that as I think it s a shame for a watch that cost's that much to have this kinds of issues. Taking mine back to best buy...Good luck
Maybe a factory reset can help.
Press and hold the Home/Power button until the screen shows "Samsung Gear S3 Rebooting....".
Release, then press the Home/Power button thrice.
Use the Home/Power button to navigate till "Recovery" is highlighted.
Press and hold the Home/Power button until the device begins to reboot.
Hello,
Thanks for the info. I already did that and it did not work.
Thanks again...
imxfr said:
I have read people suggesting to pen the lid (at your risk) and some say to charge the watch on a USB through PC or lap top (here). that solved their problems. To me, I aint doing any of that as I think it s a shame for a watch that cost's that much to have this kinds of issues. Taking mine back to best buy...Good luck
Click to expand...
Click to collapse
Yeah, just get a new one from Best Buy. The vast majority of the S3's work great.
kronium said:
Yeah, just get a new one from Best Buy. The vast majority of the S3's work great.
Click to expand...
Click to collapse
Normaly I would, but i never had a chance with samsung products. I don't know why, but whenever I bought something from samsung, It never lasted and this new episode scared me. hahahaha
I will just get my money back and maybe go for the zenwatch 3 or wait for something else (I Had always been happy with asus and HtC products).
THanks
imxfr said:
Normaly I would, but i never had a chance with samsung products. I don't know why, but whenever I bought something from samsung, It never lasted and this new episode scared me. hahahaha
I will just get my money back and maybe go for the zenwatch 3 or wait for something else (I Had always been happy with asus and HtC products).
THanks
Click to expand...
Click to collapse
That's unfortunate as you'll be downgrading. I really think you should give the S3 another go. Can't imagine living without mine.

Samsung Gear S3 - Battery Issue?

Hi All,
I've had my Gear S3 for a couple of days now, and I'm really struggling with the battery life. I took it off a full charge this morning at 10:30am... it's about to go dead at 20:50. So I'm getting pretty much just over 10hrs out of a battery... no where near the 3-4 days advertised. I wouldn't mind, I've not even been really using it as I've been working.
After doing some research, this morning I turned the brightness right down, and disabled NFC - thinking that would help. It didn't.
Do you think it could be a defective device? Or am I doing something wrong?
Appreciate any help/advice.
Cheers,
Leigh
Sounds defective. I would exchange or return. Should last over a day at least.
two days all off only notification on bluetooth it is normal
if you are using gps n more 5 hours
and depends also with watchface
.
Sent from my Nexus 6P using Tapatalk
---------- Post added at 08:21 AM ---------- Previous post was at 07:40 AM ----------
Derkdiggler said:
.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I had the same problem on a brand new S3 that I purchased from Verizon last week. Almost returned the watch. I did a couple things right in a row so I'm not sure which one actually helped but I will try in remember everything I did.
Remove Samsung Gear from your phone.. Re start and log back in.
Reset watch to factory... Then restart watch and let it connect to the watch and re sync everything.
Then shut off Bluetooth on the watch and power down.... Restart watch and then turn on Bluetooth.
There was one more thing that I did but I will have to research it on a different device I can't remember exactly what I did it had to do with the secret menu on the watch. I'm at work right now and will probably be able to find out the instructions sometime tomorrow during the day and will repost.
Long story short whatever I did totally fixed my watch period before I did all that I was getting about 7 hours and now afterwards, I'm getting two and a half days with Bluetooth always on screen always on and multiple watch faces.
Sent from my Nexus 6P using Tapatalk
leighjones123 said:
Hi All,
I've had my Gear S3 for a couple of days now, and I'm really struggling with the battery life. I took it off a full charge this morning at 10:30am... it's about to go dead at 20:50. So I'm getting pretty much just over 10hrs out of a battery... no where near the 3-4 days advertised. I wouldn't mind, I've not even been really using it as I've been working.
After doing some research, this morning I turned the brightness right down, and disabled NFC - thinking that would help. It didn't.
Do you think it could be a defective device? Or am I doing something wrong?
Appreciate any help/advice.
Cheers,
Leigh
Click to expand...
Click to collapse
What is the firmware version?
Wait... there a "secret menu"?

Gear S3 display turning off and won't come back on

I have a Gear S3 Frontier (BT). I have it set to always on but sometimes I go to check a notification and the screen is off. No matter what I do with the bezel or the buttons, the display won't come back on. I can feel haptic feedback so I know the watch is still alive!
The only way to restore the screen is to hold the lower button in until it reboots.
Has anybody else had this issue?
Tizen 3.0.0.1 running on watch.
Hopefully your warranty is still active and you should send it in...
Sparkz914 said:
Hopefully your warranty is still active and you should send it in...
Click to expand...
Click to collapse
I'm having the same problem now. Samsh!t has 'repaired' my watch twice now. The first time they replaced the entire screen assembly (touchscreen, everything). (<-Even though I sent it in because the battery wouldn't fully charge and would overheat while charging lol. You can't make this up.) I'm not sure why this would be happening on a new screen?
I'm sooooo done with this piece of crap watch. I guess I'll contact Sammy again...
Been having the same issue and same temp fix as the OP. Then the other day my screen was 3/4 lit up. Not sure what's going on with this watch. Ever since the new update it's been buggin
Sent from my SM-N950U using Tapatalk
i have this problem, too. appears to be a software issue since 3.0 update. not much we can do.

SM-R760NDAAXSG Screen issues

My Frontier is 3 months out of warranty and nobody in Australia seems to be able to help me. So, The screen started going yellow one day and then lines started to appear over the watch faces and then by the end of the day the watch went into an endless bootloop. There was no way to stop it until the battery ran out. I tried charging it, but after a few seconds the charger started to blink red. I sent it to Samsung and they said there were no signs of water damage or physical damage to the watch, but since it was an "overseas model" they were no allowed to repair it. I contacted **** Smith and Kogan and they said they also could not fix the problem. I tried charging it coulple of weeks later to try to get pics of what it was doing and it charged up with no problems. I updated to Tizen 4 and then wore the watch all day with no issues. Everything worked! Then the next morning the yellow lines started showing up. I'm just trying to find out if you think I'd need a new battery or motherboard? I love my Frontier, but I really don't want to have to buy another one. I turn to the people of XDA for help.
Oh. Ok, cool. Thanks.

Gear S3 Frontier Not Working - Need Help

Hi Guys;
I was almost throwing away my Gear S3 Frontier and then remember this site which I used in the past for smart phones.
I need some assistance and direction as what I suppose to do.
Problem: Watch power off within a minute of taking off from charging cradle but run fine as far as on cradle (probably battery draining). This is happening since last software updated.
Watch Info:
Model: SM-760
Software: Tizen 4.0.0.7
Firmware: R760XXU2FTD4/ R760OXA2FTD4
I did factory reset, reboot etc.... nothing worked but it got worst. First battery drained within a day, then within hours, now I can't take out from charging
What are my possibilities to get my watch back running:
- Will replacing the battery good enough to solve the problem? or
- Should I root to previous software version. Will this work?
Can anyone direct me to any previous thread which have step by step process for solution?
Thanks a lot.
mgul said:
Hi Guys;
I was almost throwing away my Gear S3 Frontier and then remember this site which I used in the past for smart phones.
I need some assistance and direction as what I suppose to do.
Problem: Watch power off within a minute of taking off from charging cradle but run fine as far as on cradle (probably battery draining). This is happening since last software updated.
Watch Info:
Model: SM-760
Software: Tizen 4.0.0.7
Firmware: R760XXU2FTD4/ R760OXA2FTD4
I did factory reset, reboot etc.... nothing worked but it got worst. First battery drained within a day, then within hours, now I can't take out from charging
What are my possibilities to get my watch back running:
- Will replacing the battery good enough to solve the problem? or
- Should I root to previous software version. Will this work?
Can anyone direct me to any previous thread which have step by step process for solution?
Thanks a lot.
Click to expand...
Click to collapse
Mine was doing the exact same thing. Back in November, I contacted Samsung via Members app chat. I had to send it in for repair. The battery was failed. They replaced the battery, the watch back, and updated the software. It was out of warranty so it cost me $70. Five day turn around once they received it. Glad I got it fixed because I was so frustrated with the battery issues I stopped wearing it. Got it back and it looked and worked like new. (And still is!)

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