Unlocking carrier lock without AT&T account. - AT&T Samsung Galaxy S8+ Questions & Answers

Hi. This question is not Galaxy S8+ specific, but I found not find a definitive answer searching google, so posting here.
I just purchased AT&T branded Galaxy S8+ straight from Samsung.com to use it on Cricket. Although this phone will work on Cricket without unlocking the AT&T carrier lock, I still would like to get it unlocked for the future.
Since, I paid a full price, I thought I could just go to AT&T's unlock portal and request the unlock code. However, I heard that the phone has to be activated with AT&T first for it to be unlocked. Is it true?
If it is true, will installing SIM card from a friend with AT&T account be enough to get it activated?
This is something I will have to do anyway to get a OTA update for the phone until someone upload ODIN firmware for unlocked/unbraded phone. (Which probably won't happen in a while).
I was gonna wait for unlocked version, but the existing phone completely broke and could not wait.

I bought an unlock code from a 3rd party unlock code website and they sent me the unlock code within 24 hours. I am in the UK for a business trip and the code worked perfectly. I have a UK service provider sim in the phone and it works great over here. I would just go that route honestly - will save you a lot of time - AT&T always takes forever and you usually end up on the phone with support to finally get your code.

vektorious said:
I bought an unlock code from a 3rd party unlock code website and they sent me the unlock code within 24 hours. I am in the UK for a business trip and the code worked perfectly. I have a UK service provider sim in the phone and it works great over here. I would just go that route honestly - will save you a lot of time - AT&T always takes forever and you usually end up on the phone with support to finally get your code.
Click to expand...
Click to collapse
Which site did you use?

I got on ebay and got my unlock code today. Entered with without removing sim by going to #7465625*638*# ebay seller is
Look at this on eBay http://www.ebay.com/itm/252902295417
Sent from my SM-G955U using Tapatalk
---------- Post added at 06:12 PM ---------- Previous post was at 06:10 PM ----------
U have to activate it at least once on att just a gophone sim and make a 5 minute call. Pinzoo.com sells 10$ airtime for gophone, just choose $2 a day plan
Sent from my SM-G955U using Tapatalk

johnwayne27 said:
I got on ebay and got my unlock code today. Entered with without removing sim by going to #7465625*638*#
Click to expand...
Click to collapse
Entering that code worked. Thanks for sharing that tid-bit!

Related

SIM Unlock T-Mobile LG G5

Hello All,
Any recommendations to a website that will Sim Unlock my T-Mobile device to use it on international GSM?
Thanks
Are you currently a T-Mobile customer or no? If so you should be able to get them to unlock it for you. If not I don't know the answer.
Ebay and other unlocking sites offer the T-Mobile app unlock up for sale, anywhere between 25-50 bucks or so.
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
toefurkey said:
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
Click to expand...
Click to collapse
I purchased the phone from ebay USA, and i live abroad already. Then found out when i got the phone and tried using my local SIM that it were locked
But now i got it unlocked, for anybody else seeking unlock service PM me.
I'd remove the link if I were you....
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
dinggus said:
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
Click to expand...
Click to collapse
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Zaynoun said:
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Click to expand...
Click to collapse
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
dinggus said:
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
Click to expand...
Click to collapse
Well, the issue was solved with 45$ I was in a hurry to buy it because the price was attractive and swappa had much higher prices. Well next time, for sure more investigation must be done before buying.
I dont mean to hijack this thread but it's exactly my problem. I have at&t in Iowa (pretty much no tmobile presence here) bought a brand new g5 off ebay wasnt paying attention to the fact that it was locked to tmobile. I did try a site that charges 30 something bucks to get it unlocked and they emailed be back the next day saying they couldnt do it. I checked the eimi or whatever on swappa, says its clean. I saw somewhere that the best way to get the unlock code is to order a prepaid sim and load some money on it and wait 2 weeks and then request the unlock code? I went to tmobile's website and got halfway through the prepaid sim screens but when i put the eimi number in it comes back with nothing, i am assuming thats because the phone has never been activated anywhere before? Appreciate the help, I dont want to pile more dumb on top of dumb...
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
fvc2000 said:
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
Click to expand...
Click to collapse
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
So far I tried 2 different services and requested unlock code but none of them worked, they simply didn't get back to me with any results.
Can someone suggest one that actually worked for them please and PM me?
Thanks guys.
Zaynoun said:
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
Click to expand...
Click to collapse
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
fvc2000 said:
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
Click to expand...
Click to collapse
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Zaynoun said:
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Click to expand...
Click to collapse
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
I am activated on TMO network, since I'm using the phone at tmobile.
I just discovered that for some weird reason my IMEI was wrong at tmobile.
I hope this is the reason.
fvc2000 said:
i am activated on tmo network, since i'm using the phone at tmobile.
I just discovered that for some weird reason my imei was wrong at tmobile.
I hope this is the reason.
Click to expand...
Click to collapse
that's weird
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
Noway get it unlocked without using the app. That is why unlocking service is starting from 30$ up to 45$. After i got confirmation from my unlock provider, i run the app, permanent unlock, and then unlock successfull reboot phone.

Help unlocking T-Mobile LG G5 bought through ebay.

Hi there,
I've been trying to unlock a T-Mobile LG G5 that I bought through ebay but nobody seems to be able to.
The unlock app returns that I'm not elegible for unlock.
I tried many third party unlock sites, but apparently my IMEI is not registered at T-Mobile.
I went to many T-Mobile stores, talked to managers, but I even though they all tried helping me unlock, since my device is paid (it shows up in their database as GOOD IMEI) and I'm not american, at the customer support (on the phone) they say they cant unlock my phone because my IMEI is not from their network. Although the phone IS from t-mobile, with t-mobile box, t-mobile rom, and t-mobile apps.
Does someone have any insight in what to do.
I tried even at ebay people that unblock blacklisted IMEIs, but mine just doesn't show up for anybody. I've been refunded for already 4 different unlocking services.
Is it possible my IMEI is really from another network and the device is locked there? Or is T-Mobile screwing something up?
PS: my phone does work with t-mobile, although the manager said I should watch out since my IMEI apparently is from another network, if it gets blacklisted there, I loose t-mobile access also.
Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk
You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.
LGSilva said:
You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.
Click to expand...
Click to collapse
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Is there a way to unlock through custom rom?
So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.
Kawaisa said:
So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.
Click to expand...
Click to collapse
But could I be able to flash a custom rom, and unlock it?
i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...
After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.
fvc2000 said:
But could I be able to flash a custom rom, and unlock it?
Click to expand...
Click to collapse
No, only T-Mobile can do sim unlock.
Sent from my LG-H811 using Tapatalk
fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Click to expand...
Click to collapse
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse
fvc2000 said:
Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
Click to expand...
Click to collapse
Requirements are that device must be paid in full, you must use it in their network for 40 days. If you've done both of those them just contact Jennifer directly. Email and then call her. If you don't get a reply Google the fcc in USA and file a claim about tmo refusing to unlock your phone. That's how I worded mine. I just said I meet all the requirements and they refuse to do it...might be a stretch of the truth but it worked.
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
bastage said:
After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.
Click to expand...
Click to collapse
This happens even with postpaid or only with pre paid SIM's?
chorales said:
i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...
Click to expand...
Click to collapse
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!
markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse
I didn't have this complications unlocking my T-Mobile Lg G5 at all. I purchased it off ebay and i live already overseas, then upon checking eligibility for unlocking over T-Mobile IMEI verification, it came out that the phone has a bad ESN / IMEI due to outstanding balance. Third party websites like unlockbase or unlockunit don't unlock bas IMEI phones already, so i used one service on ebay that was same price as unlockbase and unlockunit ( about 40$) and they unlocked my phone within 36 hours. I then run the Unlock app, permanent unlock and voila, unlocking done and device rebooted. This was on April 14th.
I don't know if lately T-Mobile added some security on their servers so that IMEI won't be accessable by third parties. And i helped lot of guys on my thread unlock their devices as well through the procedure i already went through.
---------- Post added at 01:17 PM ---------- Previous post was at 01:02 PM ----------
MicroMod777 said:
Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Not at all. I unlocked my black ESN/IMEI Lg G5 and it is working super fine. and that was 14th April, and unlocking took less than 36 hours. Maybe T-Mobile added lately some security stuff to prevent these unlocking procedures.
---------- Post added at 01:23 PM ---------- Previous post was at 01:17 PM ----------
fvc2000 said:
Is there a way to unlock through custom rom?
Click to expand...
Click to collapse
I am afraid this will be faaaaar hard to get. T-Mobile Lg G5 has a pretty locked Bootloader with is super hard to unlock. Rooting and TWRP as well are still pending for this device. So flashing a custom ROM ( when available) might solve it but you have to wait for some time for that.
---------- Post added at 01:31 PM ---------- Previous post was at 01:23 PM ----------
fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Click to expand...
Click to collapse
You might have bought a non-activated t-mobile phone. So that's why the IMEI is totally not on their database, and in case they will find it it will show unlocked because device is not activated. The device should have been activated on the same account or the origial purchaser. After the minimum period of use on their network it will show up on the IMEI verification. What they are seeing now is the device original IMEI in their system ( each device IMEI should be entered in their system before offering for sale), but this IMEI will show up in the verification area only when it gets activated and the carrier network recognizes it that it is SIM unlocked. I suppose so...
fvc2000 said:
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!
Click to expand...
Click to collapse
i got my prepaid sim yesterday so the waiting game begins...
fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
Click to expand...
Click to collapse
Either that or sell the phone.
fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
Click to expand...
Click to collapse
Tmo's SImple Global does cover Brazil
http://www.t-mobile.com/optional-services/roaming.html
fvc2000 said:
This happens even with postpaid or only with pre paid SIM's?
Click to expand...
Click to collapse
Prepaid should be fine.

Sim Unlock Menu on LG G5 T-Mobile

Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance
I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...
BennettJ said:
Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance
Click to expand...
Click to collapse
juntjoo said:
I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...
Click to expand...
Click to collapse
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.
jeffsga88 said:
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.
Click to expand...
Click to collapse
Thanks. What's the minimum $ needed to open an account?
juntjoo said:
Thanks. What's the minimum $ needed to open an account?
Click to expand...
Click to collapse
I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.
jeffsga88 said:
I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.
Click to expand...
Click to collapse
Thanks. I got it from t-mobile
juntjoo said:
Thanks. I got it from t-mobile
Click to expand...
Click to collapse
Okay then using prepaid for 40 days should allow you to unlock then.
I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.
eremeya said:
I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.
Click to expand...
Click to collapse
Thanks. How much do they charge?
---------- Post added at 01:16 AM ---------- Previous post was at 01:12 AM ----------
I may get. It done tomorrow . finally got someone on twitter who was able to find my account . they told me as long as I could get a t-mobile SIM in it they could work the unlock so I'll see if my local store will let me borrow one otherwise if it's cheap enough I'll buy one.
It was like $7-10 if I remember correctly
eremeya said:
It was like $7-10 if I remember correctly
Click to expand...
Click to collapse
Can you please pm me the seller on eBay
roamingrican said:
Can you please pm me the seller on eBay
Click to expand...
Click to collapse
Have you unlocked your G5? I've locked T-mo G5 device too...

Anyone performing software SIM unlocks?

Not via manufacture unlock code but rather software unlock. My Note 8 is still being paid off so AT&T won't give me the unlock code and I'm headed to Germany next week. I'd rather not go the eBay route.
Don't know about the software unlock on this phone, but I got my unlock code from a vendor that I used multiple times for $25. Unlocked mine a couple of days ago.
de2000 said:
Don't know about the software unlock on this phone, but I got my unlock code from a vendor that I used multiple times for $25. Unlocked mine a couple of days ago.
Click to expand...
Click to collapse
What vendor did you use for the unlock
Yeah, what vendor did you use? Message me please to share. Thanks
I don't know if it is against the rules to post vendors here. If it is, I apologize ahead of time.
cellunlocker
dot
net
I ended up using a guy off eBay, he seemed reputable and had his WhatsApp contact info in the eBay ad so that made it easier to reach out to him. Cost me $13.99 and my AT&T Note 8 is fully SIM unlocked.. problem is I tried to activate it on Sprint and since it apparently still has a balance on it they couldn't add it to inventory.. quite the pain in the ass.
Does AT&T unlock the phone for free after 14 days of ownership?
I had bought my s8 from Best Buy and completed the unlock form on the at&t site 15 days after purchase and got the unlock code within 2 days.
11 days to go for my Note 8, i will let you know
As far as I know, you have to pay off the phone first before they will unlock it. I unlocked my previous AT&T phone that way.
de2000 said:
As far as I know, you have to pay off the phone first before they will unlock it. I unlocked my previous AT&T phone that way.
Click to expand...
Click to collapse
If you get it from Samsung who do you go to for the unlock Samsung or At&T?
danon.brown said:
If you get it from Samsung who do you go to for the unlock Samsung or At&T?
Click to expand...
Click to collapse
If it's an AT&T phone you can go on the att site and do the unlock after 14 days of ownership. At least if you paid the phone in full
FrenchJo67 said:
If it's an AT&T phone you can go on the att site and do the unlock after 14 days of ownership. At least if you paid the phone in full
Click to expand...
Click to collapse
Thanks. 14 days sucks but I'm really in no rush since It's paid for.
Sent from my SM-N950U using Tapatalk
danon.brown said:
Thanks. 14 days sucks but I'm really in no rush since It's paid for.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Yeah, I was lucky enough to get my Note8 on September 12th. I put in my unlock request at around 10am today and got my unlock code at 1pm. So they were at least super quick doing it.
Here's a bit of a tip:
If you don't have another carrier sim to put in after you get your unlock code you can just dial this #7465625*638*# and it will ask you for the Network Code. Type in the digits AT&T gave you and it'll say unlocked once successfully entered.
FrenchJo67 said:
If it's an AT&T phone you can go on the att site and do the unlock after 14 days of ownership. At least if you paid the phone in full
Click to expand...
Click to collapse
i got the code now what? The instructions say contact manufacturer for additional questions. Its a ATT note 8 paid in full from samsung.
danon.brown said:
i got the code now what? The instructions say contact manufacturer for additional questions. Its a ATT note 8 paid in full from samsung.
Click to expand...
Click to collapse
If you have a SIM card from another provider put in your phone and it will ask you for the unlock code.
If not, look at the thread just above, someone was explaining that you can do it by typing a combination of numbers on you phone dialer
FrenchJo67 said:
If you have a SIM card from another provider put in your phone and it will ask you for the unlock code.
If not, look at the thread just above, someone was explaining that you can do it by typing a combination of numbers on you phone dialer
Click to expand...
Click to collapse
Thanks for that info. I haven't had my note 8 for the 14 days but it is paid in full. ATT provided the code within the hour.

How to enter SIM unlock code in Verizon's Galaxy Note 20 Ultra?

Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
zazabichi said:
Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
Click to expand...
Click to collapse
Did you ask this question to the person that sold you the unlock code ? Looks like you got stiffed
zazabichi said:
Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
Click to expand...
Click to collapse
As far as I know the unlocking is done OTA by Verizon and not by code entry. If you qualify for network unlocking give them a call and have them unlock it.
Flashing unlocked firmware has no impact or bearing on network unlock and will not help you in this case.
Hello, owner of a Note 20 Ultra from verizon, I've gone thru all this many times.
1. Verizon Auto unlocks device from network after 60 day. Only time the put any re-lock on device is the financial lock for unpaid financing.
2. Current carrier firmware does not support auto switching to new carrier SIM, must be flashed with correct CSC.
3. We are waiting for samsung to push the ota out that unlocks auto switching feature.
5. US Based samsung phones on US Cellular, Verizon and ATT do not have software unlock code support.
Hope this helps anyone else trying to use carrier sold device on another carrier.
Verizon now seels their phones locked and automatically unlock them after 60 days. If it's still sim locked the device was either never activated on verizon and or less than 60 days which leads me to ask why it was sold
---------- Post added at 07:18 PM ---------- Previous post was at 07:17 PM ----------
Limeybastard said:
Did you ask this question to the person that sold you the unlock code ? Looks like you got stiffed
Click to expand...
Click to collapse
There are no unlock codes for verizon. They automatically unlock em after like 60 days now. It's a new theft prevention put in place about July of last year or before
---------- Post added at 07:20 PM ---------- Previous post was at 07:18 PM ----------
scottusa2008 said:
As far as I know the unlocking is done OTA by Verizon and not by code entry. If you qualify for network unlocking give them a call and have them unlock it.
Flashing unlocked firmware has no impact or bearing on network unlock and will not help you in this case.
Click to expand...
Click to collapse
This is correct. Supposed to be auto after like 60 days. Which leads me to believe the device is subsidized by verizon. If the owner here bought it it may not be paid off or amount owed on account
---------- Post added at 07:20 PM ---------- Previous post was at 07:20 PM ----------
zazabichi said:
Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
Click to expand...
Click to collapse
Read up some
TheMadScientist said:
Verizon now seels their phones locked and automatically unlock them after 60 days. If it's still sim locked the device was either never activated on verizon and or less than 60 days which leads me to ask why it was sold
---------- Post added at 07:18 PM ---------- Previous post was at 07:17 PM ----------
There are no unlock codes for verizon. They automatically unlock em after like 60 days now. It's a new theft prevention put in place about July of last year or before
---------- Post added at 07:20 PM ---------- Previous post was at 07:18 PM ----------
This is correct. Supposed to be auto after like 60 days. Which leads me to believe the device is subsidized by verizon. If the owner here bought it it may not be paid off or amount owed on account
---------- Post added at 07:20 PM ---------- Previous post was at 07:20 PM ----------
Read up some
Click to expand...
Click to collapse
Why you quote me? Is it because you love me ? ?
Limeybastard said:
Why you quote me? Is it because you love me ?
Click to expand...
Click to collapse
I love each and every last one of you...???
As I understand the unlock code provided by Unlock Panda, isn't legit and can't unlock the phone.
So is there any way to flash it with correct CSC and unlock it?
crimznsins said:
Hello, owner of a Note 20 Ultra from verizon, I've gone thru all this many times.
1. Verizon Auto unlocks device from network after 60 day. Only time the put any re-lock on device is the financial lock for unpaid financing.
2. Current carrier firmware does not support auto switching to new carrier SIM, must be flashed with correct CSC.
3. We are waiting for samsung to push the ota out that unlocks auto switching feature.
5. US Based samsung phones on US Cellular, Verizon and ATT do not have software unlock code support.
Hope this helps anyone else trying to use carrier sold device on another carrier.
Click to expand...
Click to collapse
zazabichi said:
As I understand the unlock code provided by Unlock Panda, isn't legit and can't unlock the phone.
So is there any way to flash it with correct CSC and unlock it?
Click to expand...
Click to collapse
It must be on Verizon firmware. And active on Verizon account. only way. For a minimum of 60 day or whatever is needed to satisfy their requirements
QUOTE=TheMadScientist;84018109]It must be on Verizon firmware. And active on Verizon account. only way. For a minimum of 60 day or whatever is needed to satisfy their requirements[/QUOTE]
Verizon support says the phone is already unlocked but in fact it doesn't accept GSM card. Whe I power it on with GSM card inside, it shows the LTE icon, which instantly dissappears when the phone is fully booted.
I have flashed from Verizon's locked SM-N986U to unlocked SM-N986U and then flashed back to Verizon. May it had some impact on network reception?
zazabichi said:
QUOTE=TheMadScientist;84018109]It must be on Verizon firmware. And active on Verizon account. only way. For a minimum of 60 day or whatever is needed to satisfy their requirements
Click to expand...
Click to collapse
Verizon support says the phone is already unlocked but in fact it doesn't accept GSM card. Whe I power it on with GSM card inside, it shows the LTE icon, which instantly dissappears when the phone is fully booted.
I have flashed from Verizon's locked SM-N986U to unlocked SM-N986U and then flashed back to Verizon. May it had some impact on network reception?[/QUOTE]
If it's not showing sim card not accepted. There would be some dialogue like that.
They will a lot say this sim is not from verizon but that's just them telling you. Don't mean it's not locked. Have you attempted to put in your carriers apn settings. I know on some devices they won't grab any service or anything without apn fully setup
Then yes it's unlocked and it's a different issue
TheMadScientist said:
Verizon support says the phone is already unlocked but in fact it doesn't accept GSM card. Whe I power it on with GSM card inside, it shows the LTE icon, which instantly dissappears when the phone is fully booted.
I have flashed from Verizon's locked SM-N986U to unlocked SM-N986U and then flashed back to Verizon. May it had some impact on network reception?
Click to expand...
Click to collapse
If it's not showing sim card not accepted. There would be some dialogue like that.
They will a lot say this sim is not from verizon but that's just them telling you. Don't mean it's not locked. Have you attempted to put in your carriers apn settings. I know on some devices they won't grab any service or anything without apn fully setup
Then yes it's unlocked and it's a different issue[/QUOTE]
Lets start everything from the beggining. By default device was on Verizon's locked N986USQS1BTJ8 firmware. My SIM card didn't work or ask for network unlock. I wasn't able to apply network unlock code even with USSD commands as it works with lot of devices.
So I flashed it to unlocked N986U1UES1ATJ3 firmware. When I restarted the device, it showed my SIM card and started working for five minutes. After five minutes a pop up window showed up asking for unlock code. The code I was provided by Unlock Service didn't work and the signal dissapeared again.
Finally I have switched back to default Verizon's N986USQU1BTIB_CHA Firmware and contacted Their Twitter Support. They confirmed that the phone is unlocked and suggested to contact my local Carrier.
As it was in the beginning, The SIM card and LTE icon still shows up on the boot, but after couple of seconds it dissapears again. APN settings for this SIM card are checked and active.
zazabichi said:
Finally I have switched back to default Verizon's N986USQU1BTIB_CHA Firmware and contacted Their Twitter Support. They confirmed that the phone is unlocked and suggested to contact my local Carrier.
Click to expand...
Click to collapse
Couple things... If I look up the BTIB firmware I don't see that as an option for Verizon on SamMobile. I do see it as an option for Xfinity/Charter phones. I know that was one of the firmware releases for my Spectrum Mobile phone.
Second give more details on where the phone came from (i.e. was it from and network locked too Spectrum Mobile, Xfinity Mobile, Verizon, etc), where are you trying to use the phone at (and with whom) and who told you to contact the local carrier (was it the place that sold you the unlock code)? Are you using the phone within the USA or outside the USA?
If the place that sold you the network code said to contact the carrier then you should do so... If the carrier the phone is actually locked too said to contact the carrier your trying to use the phone at, then do so. It maybe possible your using the phone on a carrier that doesn't fully support it, or hasn't properly provisioned/configured it.
If your using the phone outside of the USA you might run into issues with compatibility...
scottusa2008 said:
Couple things... If I look up the BTIB firmware I don't see that as an option for Verizon on SamMobile. I do see it as an option for Xfinity/Charter phones. I know that was one of the firmware releases for my Spectrum Mobile phone.
Second give more details on where the phone came from (i.e. was it from and network locked too Spectrum Mobile, Xfinity Mobile, Verizon, etc), where are you trying to use the phone at (and with whom) and who told you to contact the local carrier (was it the place that sold you the unlock code)? Are you using the phone within the USA or outside the USA?
If the place that sold you the network code said to contact the carrier then you should do so... If the carrier the phone is actually locked too said to contact the carrier your trying to use the phone at, then do so. It maybe possible your using the phone on a carrier that doesn't fully support it, or hasn't properly provisioned/configured it.
If your using the phone outside of the USA you might run into issues with compatibility...
Click to expand...
Click to collapse
Hi Scott,
1. I have downloaded BTIB firmware from this XDA thread: https://forum.xda-developers.com/galaxy-note-20-ultra/how-to/ota-ota-firmware-n986u-t4143833
Should I try another one? For example this one?
https://www.sammobile.com/samsung/galaxy-note-20-ultra-5g/firmware/SM-N986U1/VZW/#SM-N986U1
2. By default the phone was Verizon's network locked N986U. I'm trying to use it in Georgia (Country not a US State) where usually all global phones (2G,3G,LTE) work without any problem.
In fact the phone sees local SIM card before it's fully booted, then SIM stops working. Local carrier is Magticom, APN is activated and checkmarked but there is no connection (please see the screens).
Scr 1 and 2. In the moment when phone starts SIM card is functional.
Scr 3. Shortly SIM card goes offline as seen in SIM status section.
Scr 3. APN is configured and checked automatically, which means, phone has recognized the SIM.
As I figured out, new Verizon phones didn't have an option to enter network unlock code. But my code was provided as a primary unlock solution from third party unlock service (Unlock Panda). So as I had a code, I tried to flash it to unlocked firmware (to gain access to unlock code entry window) but this method failed as I got a message that the code was incorrect. After this fail I tried to switch back to Verizon firmware and flashed to BTIB (I'm not sure anymore, if I flashed proper firmware).
So I have a phone which doesn't work with any of three Georgian Mobile Carriers while Verizon Support says that the phone isn't locked and it should work.
Best Regards,
Zaza
zazabichi said:
Hi Scott,
1. I have downloaded BTIB firmware from this XDA thread: https://forum.xda-developers.com/galaxy-note-20-ultra/how-to/ota-ota-firmware-n986u-t4143833
Should I try another one? For example this one?
https://www.sammobile.com/samsung/galaxy-note-20-ultra-5g/firmware/SM-N986U1/VZW/#SM-N986U1
2. By default the phone was Verizon's network locked N986U. I'm trying to use it in Georgia (Country not a US State) where usually all global phones (2G,3G,LTE) work without any problem.
In fact the phone sees local SIM card before it's fully booted, then SIM stops working. Local carrier is Magticom, APN is activated and checkmarked but there is no connection (please see the screens).
Scr 1 and 2. In the moment when phone starts SIM card is functional.
Scr 3. Shortly SIM card goes offline as seen in SIM status section.
Scr 3. APN is configured and checked automatically, which means, phone has recognized the SIM.
As I figured out, new Verizon phones didn't have an option to enter network unlock code. But my code was provided as a primary unlock solution from third party unlock service (Unlock Panda). So as I had a code, I tried to flash it to unlocked firmware (to gain access to unlock code entry window) but this method failed as I got a message that the code was incorrect. After this fail I tried to switch back to Verizon firmware and flashed to BTIB (I'm not sure anymore, if I flashed proper firmware).
So I have a phone which doesn't work with any of three Georgian Mobile Carriers while Verizon Support says that the phone isn't locked and it should work.
Best Regards,
Zaza
Click to expand...
Click to collapse
Question, how did you get the phone to begin with?
Also was the phone within the USA when the 60 day period with Verizon had passed and Verizon had sent the network unlock information to the phone. I believe it is still true that in order for the phone to actually unlock you need to be within the USA running stock Verizon firmware.
If the phone is indeed truly network unlocked I am suspecting a compatibility issue with the carrier here, since the phone was originally sold for use within the USA.
I hazard a guess that by OP flashing it to U1 to force enter purchased unlock code is what caused this issue. Since my research concludes that locked Verizon note 20 ultra requires remote unlocking and doesn't work with a code method. He's effectively flashed to U1 to force device to prompt him to enter a code that wont work.
Limeybastard said:
I hazard a guess that by OP flashing it to U1 to force enter purchased unlock code is what caused this issue. Since my research concludes that locked Verizon note 20 ultra requires remote unlocking and doesn't work with a code method. He's effectively flashed to U1 to force device to prompt him to enter a code that wont work.
Click to expand...
Click to collapse
Yup... The OP's images that were posted show that the phone is not connecting to the network, whether it be a result of compatibility issues or network lock.
Because the OP is trying to use the phone overseas I really think that one of the two issues maybe what's going on:
The phone was purchased locked and removed from the USA before Verizon was able to unlock it.
The phone is not compatible with the network the OP is trying to connect it with
I would be inclined to think that the second issue maybe what is going on, but the first option is also very much probable as the OP did not really say how the phone was purchased (nor why they didn't just get the international model to begin with).
scottusa2008 said:
Yup... The OP's images that were posted show that the phone is not connecting to the network, whether it be a result of compatibility issues or network lock.
Because the OP is trying to use the phone overseas I really think that one of the two issues maybe what's going on:
The phone was purchased locked and removed from the USA before Verizon was able to unlock it.
The phone is not compatible with the network the OP is trying to connect it with
I would be inclined to think that the second issue maybe what is going on, but the first option is also very much probable as the OP did not really say how the phone was purchased (nor why they didn't just get the international model to begin with).
Click to expand...
Click to collapse
Yep, he'll need to mail it in to one of us for further investigation.
Limeybastard said:
Yep, he'll need to mail it in to one of us for further investigation.
Click to expand...
Click to collapse
The OP wouldn't need to go that far... It's really just a matter of one of two probable scenarios.
If the OP's phone is actually and truly network unlocked then the issue is that of compatibility with the carrier he/she is attempting to use. For this the OP would have to work with the carrier to resolve the issue, or purchase a phone that was sold for that region.
If the OP's phone isn't actually network unlocked then the OP is out of luck unless he/she can do one of the following:
obtain an unlocked phone
bring the phone back into the USA and have Verizon complete the unlock process
Because the OP was trying to obtain an unlock code even though for what ever reason Verizon said the phone was unlocked gives me pause to offer any other suggestions or remedies. Perhaps the OP is telling the truth or it was a matter of timing (the code was purchased before Verizon said the phone was unlocked) or the OP is intentionally/accidentally omitting information which indicates a different scenario.
Ultimately in the end the answer to the OP's question unlocking the phone is done OTA by Verizon and not by USSD code entry.
scottusa2008 said:
The OP wouldn't need to go that far... It's really just a matter of one of two probable scenarios.
If the OP's phone is actually and truly network unlocked then the issue is that of compatibility with the carrier he/she is attempting to use. For this the OP would have to work with the carrier to resolve the issue, or purchase a phone that was sold for that region.
If the OP's phone isn't actually network unlocked then the OP is out of luck unless he/she can do one of the following:
obtain an unlocked phone
bring the phone back into the USA and have Verizon complete the unlock process
Because the OP was trying to obtain an unlock code even though for what ever reason Verizon said the phone was unlocked gives me pause to offer any other suggestions or remedies. Perhaps the OP is telling the truth or it was a matter of timing (the code was purchased before Verizon said the phone was unlocked) or the OP is intentionally/accidentally omitting information which indicates a different scenario.
Ultimately in the end the answer to the OP's question unlocking the phone is done OTA by Verizon and not by USSD code entry.
Click to expand...
Click to collapse
LOL, I wasn't serious about the mailing in part.

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