Hi there,
I've been trying to unlock a T-Mobile LG G5 that I bought through ebay but nobody seems to be able to.
The unlock app returns that I'm not elegible for unlock.
I tried many third party unlock sites, but apparently my IMEI is not registered at T-Mobile.
I went to many T-Mobile stores, talked to managers, but I even though they all tried helping me unlock, since my device is paid (it shows up in their database as GOOD IMEI) and I'm not american, at the customer support (on the phone) they say they cant unlock my phone because my IMEI is not from their network. Although the phone IS from t-mobile, with t-mobile box, t-mobile rom, and t-mobile apps.
Does someone have any insight in what to do.
I tried even at ebay people that unblock blacklisted IMEIs, but mine just doesn't show up for anybody. I've been refunded for already 4 different unlocking services.
Is it possible my IMEI is really from another network and the device is locked there? Or is T-Mobile screwing something up?
PS: my phone does work with t-mobile, although the manager said I should watch out since my IMEI apparently is from another network, if it gets blacklisted there, I loose t-mobile access also.
Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk
You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.
LGSilva said:
You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.
Click to expand...
Click to collapse
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Is there a way to unlock through custom rom?
So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.
Kawaisa said:
So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.
Click to expand...
Click to collapse
But could I be able to flash a custom rom, and unlock it?
i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...
After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.
fvc2000 said:
But could I be able to flash a custom rom, and unlock it?
Click to expand...
Click to collapse
No, only T-Mobile can do sim unlock.
Sent from my LG-H811 using Tapatalk
fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Click to expand...
Click to collapse
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse
fvc2000 said:
Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
Click to expand...
Click to collapse
Requirements are that device must be paid in full, you must use it in their network for 40 days. If you've done both of those them just contact Jennifer directly. Email and then call her. If you don't get a reply Google the fcc in USA and file a claim about tmo refusing to unlock your phone. That's how I worded mine. I just said I meet all the requirements and they refuse to do it...might be a stretch of the truth but it worked.
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
bastage said:
After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.
Click to expand...
Click to collapse
This happens even with postpaid or only with pre paid SIM's?
chorales said:
i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...
Click to expand...
Click to collapse
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!
markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse
I didn't have this complications unlocking my T-Mobile Lg G5 at all. I purchased it off ebay and i live already overseas, then upon checking eligibility for unlocking over T-Mobile IMEI verification, it came out that the phone has a bad ESN / IMEI due to outstanding balance. Third party websites like unlockbase or unlockunit don't unlock bas IMEI phones already, so i used one service on ebay that was same price as unlockbase and unlockunit ( about 40$) and they unlocked my phone within 36 hours. I then run the Unlock app, permanent unlock and voila, unlocking done and device rebooted. This was on April 14th.
I don't know if lately T-Mobile added some security on their servers so that IMEI won't be accessable by third parties. And i helped lot of guys on my thread unlock their devices as well through the procedure i already went through.
---------- Post added at 01:17 PM ---------- Previous post was at 01:02 PM ----------
MicroMod777 said:
Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Not at all. I unlocked my black ESN/IMEI Lg G5 and it is working super fine. and that was 14th April, and unlocking took less than 36 hours. Maybe T-Mobile added lately some security stuff to prevent these unlocking procedures.
---------- Post added at 01:23 PM ---------- Previous post was at 01:17 PM ----------
fvc2000 said:
Is there a way to unlock through custom rom?
Click to expand...
Click to collapse
I am afraid this will be faaaaar hard to get. T-Mobile Lg G5 has a pretty locked Bootloader with is super hard to unlock. Rooting and TWRP as well are still pending for this device. So flashing a custom ROM ( when available) might solve it but you have to wait for some time for that.
---------- Post added at 01:31 PM ---------- Previous post was at 01:23 PM ----------
fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Click to expand...
Click to collapse
You might have bought a non-activated t-mobile phone. So that's why the IMEI is totally not on their database, and in case they will find it it will show unlocked because device is not activated. The device should have been activated on the same account or the origial purchaser. After the minimum period of use on their network it will show up on the IMEI verification. What they are seeing now is the device original IMEI in their system ( each device IMEI should be entered in their system before offering for sale), but this IMEI will show up in the verification area only when it gets activated and the carrier network recognizes it that it is SIM unlocked. I suppose so...
fvc2000 said:
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!
Click to expand...
Click to collapse
i got my prepaid sim yesterday so the waiting game begins...
fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
Click to expand...
Click to collapse
Either that or sell the phone.
fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
Click to expand...
Click to collapse
Tmo's SImple Global does cover Brazil
http://www.t-mobile.com/optional-services/roaming.html
fvc2000 said:
This happens even with postpaid or only with pre paid SIM's?
Click to expand...
Click to collapse
Prepaid should be fine.
Related
Hello All,
Any recommendations to a website that will Sim Unlock my T-Mobile device to use it on international GSM?
Thanks
Are you currently a T-Mobile customer or no? If so you should be able to get them to unlock it for you. If not I don't know the answer.
Ebay and other unlocking sites offer the T-Mobile app unlock up for sale, anywhere between 25-50 bucks or so.
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
toefurkey said:
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
Click to expand...
Click to collapse
I purchased the phone from ebay USA, and i live abroad already. Then found out when i got the phone and tried using my local SIM that it were locked
But now i got it unlocked, for anybody else seeking unlock service PM me.
I'd remove the link if I were you....
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
dinggus said:
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
Click to expand...
Click to collapse
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Zaynoun said:
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Click to expand...
Click to collapse
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
dinggus said:
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
Click to expand...
Click to collapse
Well, the issue was solved with 45$ I was in a hurry to buy it because the price was attractive and swappa had much higher prices. Well next time, for sure more investigation must be done before buying.
I dont mean to hijack this thread but it's exactly my problem. I have at&t in Iowa (pretty much no tmobile presence here) bought a brand new g5 off ebay wasnt paying attention to the fact that it was locked to tmobile. I did try a site that charges 30 something bucks to get it unlocked and they emailed be back the next day saying they couldnt do it. I checked the eimi or whatever on swappa, says its clean. I saw somewhere that the best way to get the unlock code is to order a prepaid sim and load some money on it and wait 2 weeks and then request the unlock code? I went to tmobile's website and got halfway through the prepaid sim screens but when i put the eimi number in it comes back with nothing, i am assuming thats because the phone has never been activated anywhere before? Appreciate the help, I dont want to pile more dumb on top of dumb...
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
fvc2000 said:
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
Click to expand...
Click to collapse
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
So far I tried 2 different services and requested unlock code but none of them worked, they simply didn't get back to me with any results.
Can someone suggest one that actually worked for them please and PM me?
Thanks guys.
Zaynoun said:
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
Click to expand...
Click to collapse
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
fvc2000 said:
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
Click to expand...
Click to collapse
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Zaynoun said:
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Click to expand...
Click to collapse
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
I am activated on TMO network, since I'm using the phone at tmobile.
I just discovered that for some weird reason my IMEI was wrong at tmobile.
I hope this is the reason.
fvc2000 said:
i am activated on tmo network, since i'm using the phone at tmobile.
I just discovered that for some weird reason my imei was wrong at tmobile.
I hope this is the reason.
Click to expand...
Click to collapse
that's weird
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
Noway get it unlocked without using the app. That is why unlocking service is starting from 30$ up to 45$. After i got confirmation from my unlock provider, i run the app, permanent unlock, and then unlock successfull reboot phone.
Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance
I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...
BennettJ said:
Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance
Click to expand...
Click to collapse
juntjoo said:
I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...
Click to expand...
Click to collapse
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.
jeffsga88 said:
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.
Click to expand...
Click to collapse
Thanks. What's the minimum $ needed to open an account?
juntjoo said:
Thanks. What's the minimum $ needed to open an account?
Click to expand...
Click to collapse
I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.
jeffsga88 said:
I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.
Click to expand...
Click to collapse
Thanks. I got it from t-mobile
juntjoo said:
Thanks. I got it from t-mobile
Click to expand...
Click to collapse
Okay then using prepaid for 40 days should allow you to unlock then.
I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.
eremeya said:
I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.
Click to expand...
Click to collapse
Thanks. How much do they charge?
---------- Post added at 01:16 AM ---------- Previous post was at 01:12 AM ----------
I may get. It done tomorrow . finally got someone on twitter who was able to find my account . they told me as long as I could get a t-mobile SIM in it they could work the unlock so I'll see if my local store will let me borrow one otherwise if it's cheap enough I'll buy one.
It was like $7-10 if I remember correctly
eremeya said:
It was like $7-10 if I remember correctly
Click to expand...
Click to collapse
Can you please pm me the seller on eBay
roamingrican said:
Can you please pm me the seller on eBay
Click to expand...
Click to collapse
Have you unlocked your G5? I've locked T-mo G5 device too...
Please can anyone tell me if note 10 verizon is sim unlocked like all the other verizon phones?
kristid said:
Please can anyone tell me if note 10 verizon is sim unlocked like all the other verizon phones?
Click to expand...
Click to collapse
Yeah all verzion phones are unlocked
badazzscncme said:
Yeah all verzion phones are unlocked
Click to expand...
Click to collapse
They are telling me that it is not. Have you tested it with another sim card?
It's locked until you insert a valid, active Verizon SIM into it, and then it unlocks. This is Verizon trying to normalize and eventually skirt around the FCC unlock requirements.
entropism said:
It's locked until you insert a valid, active Verizon SIM into it, and then it unlocks. This is Verizon trying to normalize and eventually skirt around the FCC unlock requirements.
Click to expand...
Click to collapse
Have you tested it with another sim?
No, this is just how Verizon phones work now. I believe the active SIM has to be in around an hour or so.
I beg to differ I have a Verizon note 10 and it had a active Verizon SIM card but when I insert my cricket SIM it registers for about 45 secs to a min. Then says something about this phone cant be on another network.
---------- Post added at 10:50 AM ---------- Previous post was at 10:47 AM ----------
entropism said:
No, this is just how Verizon phones work now. I believe the active SIM has to be in around an hour or so.
Click to expand...
Click to collapse
Now I don't have any idea how long the active SIM was inserted, so I can't say you aren't correct sir.
They are locked for 60 days as per Verizon, I called them to inquire because I will be traveling internationally and wanted to know if I can use the device with another sim card locally purchased when I am traveling in the EU, they told me their phones are locked for the first 60 days, after that they are unlocked automatically. The policy is on their website too.
Yazen
Definitely locked for 60 days on Verizon
Yazenaswad said:
They are locked for 60 days as per Verizon, I called them to inquire because I will be traveling internationally and wanted to know if I can use the device with another sim card locally purchased when I am traveling in the EU, they told me their phones are locked for the first 60 days, after that they are unlocked automatically. The policy is on their website too.
Yazen
Click to expand...
Click to collapse
I called Verizon again just few days prior to my international travel, they agreed to unlock the phone for me! I received a text message that read "Verizon Msg: Once you put a non-verizon SIM car into this device, it'll be unlocked for use on other carrier networks". And when I landed in Austria, purchased a local SIM card, inserted into the phone, then received a message right away that read " Sorry, your device can't be activated on another carrier's network right now. For help, contact Verizon at (800)922-0204 or (888) 294-6804" So I called Verizon, they said the device is unlocked, passed me to the technical team, they said they see the device is unlocked and they were not sure what was going on.. Long story short, the device is still locked. I returned to the US, and been in contact with Verizon trying to figure out what was the issue, because I like my fully paid phone to be unlocked. Will update you once I hear back from them.
Y
Yazenaswad said:
I called Verizon again just few days prior to my international travel, they agreed to unlock the phone for me! I received a text message that read "Verizon Msg: Once you put a non-verizon SIM car into this device, it'll be unlocked for use on other carrier networks". And when I landed in Austria, purchased a local SIM card, inserted into the phone, then received a message right away that read " Sorry, your device can't be activated on another carrier's network right now. For help, contact Verizon at (800)922-0204 or (888) 294-6804" So I called Verizon, they said the device is unlocked, passed me to the technical team, they said they see the device is unlocked and they were not sure what was going on.. Long story short, the device is still locked. I returned to the US, and been in contact with Verizon trying to figure out what was the issue, because I like my fully paid phone to be unlocked. Will update you once I hear back from them.
Y
Click to expand...
Click to collapse
I am having the exact same problem.They told me that the phone is unlocked but every time i insert a sim that contact Verizon notification pops up.Did you hear back from them?
Tarar said:
I am having the exact same problem.They told me that the phone is unlocked but every time i insert a sim that contact Verizon notification pops up.Did you hear back from them?
Click to expand...
Click to collapse
Yes, I finally go to speak to someone who knew what he was talking about. Initially when I called them, the tech person said she unlocked the phone, but when she refreshed my account, it shows it was locked again and she did not know what was going on.
Yesterday when I called them, this rep said, new phones are locked for 60 days, and even if we tried to unlocked them manually the system overrides the changes and reverts it back to locked, that's what was happening in my case earlier. He said the to wait for 60 days and try it out. It just passed 60 days for me since I had the phone activated with Verizon, so I tried it last night with T-Mobile SIM card and Austrian one, both worked well! So I guess waiting 60 days is the answer.
Yazen
Yazenaswad said:
Yes, I finally go to speak to someone who knew what he was talking about. Initially when I called them, the tech person said she unlocked the phone, but when she refreshed my account, it shows it was locked again and she did not know what was going on.
Yesterday when I called them, this rep said, new phones are locked for 60 days, and even if we tried to unlocked them manually the system overrides the changes and reverts it back to locked, that's what was happening in my case earlier. He said the to wait for 60 days and try it out. It just passed 60 days for me since I had the phone activated with Verizon, so I tried it last night with T-Mobile SIM card and Austrian one, both worked well! So I guess waiting 60 days is the answer.
Yazen
Click to expand...
Click to collapse
I have the same lock issue. The problem is that I'm not the fist owner of the phone and there is no way I can track how many lock days left. The interesting thing about this Verizon lock is that when you insert non-Verizon SIM the phone is not locked straight away. It works as fully unlocked for about 5 min. I guess that it could run longer with no Internet connection. Certainly we need a hacker here .
WarVic said:
I have the same lock issue. The problem is that I'm not the fist owner of the phone and there is no way I can track how many lock days left. The interesting thing about this Verizon lock is that when you insert non-Verizon SIM the phone is not locked straight away. It works as fully unlocked for about 5 min. I guess that it could run longer with no Internet connection. Certainly we need a hacker here .
Click to expand...
Click to collapse
Verizon should be able to tell you when was it activated on their system. I'd give them a call and ask.
Yazenaswad said:
Verizon should be able to tell you when was it activated on their system. I'd give them a call and ask.
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Click to collapse
I had an online chat with Verizon. They kindly told me that couldn't assist me with it without account details which I don't have. That's quite annoying.
So would it be safe to assume that the phones with "bad IMEI" will never get automatically unlocked this way or it won't matter?
Kdintk said:
I beg to differ I have a Verizon note 10 and it had a active Verizon SIM card but when I insert my cricket SIM it registers for about 45 secs to a min. Then says something about this phone cant be on another network.
---------- Post added at 10:50 AM ---------- Previous post was at 10:47 AM ----------
Now I don't have any idea how long the active SIM was inserted, so I can't say you aren't correct sir.
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Click to collapse
This was changed in July. The phone must remain active for 60days before unlocked to another Network.
I am on day 74 and been fighting with Verizon two weeks now to get unlocked. They are all clueless. Phone still locked.
Same issue here. Note10+5G. Day 64 still locked. Tech support can't figure out what is going on. SIM works excellent for the first 30 sec-1 min, then the lock launches and I'm locked out. It's clearly something Verizon screwed up. I've elevated the issue and filed an FCC complaint. I suggest everyone does so too so that we have a case against them since locking past 60 days is a breach of contract and against FCC regulations. They are obligated to reply and compensate for the damage done.
any updates on this unlocking? my 2 devices are past the 60 days and are still locked!
Hello,.
I bought a phone, 8t plus (tmobile version). when i try to check imei status it says invalid imei... it came with a deactivated sim card.
i tried paying three different unlock site services for the t-mobile unlock app. but they keep returning to me saying that they could not find the imei or its invalid.
I'm in a real pinch here, I love this phone, what are my options? is there some way to force unlock it with a different firmware or something like this? maybe you've got a clue why my imei doesn't show up anywhere?
many thanks
If it's bought from eBay, you're SOL - invalid IMEI is invalid IMEI. You will want to refund it and buy the virgin OnePlus 8T to ensure you don't run into problem.
It will be tough to remove the IMEI from the blacklist, as it's usually death sentence for that ID number, not to mention it's illegal to mess with it.
Especially for this reason, I don't buy used phone anymore unless it won't see network service (usually as a Linux hacking plaything), and I mainly buy new phones ever since to guarantee that I don't run into any problems.
Sent from my OnePlus 8T using Tapatalk
it doesnt give any error, through the tmobile unlock app it says "not eligible" which all unlock sites say that's what you want to get..
THEY say that they cant find the imei anywhere and that maybe I gave them invalid imei, but I'm sure I did not... this happened with more than 1 service site. any clues? i don't want to return it unless absolutely neccessary
Alright, double check your IMEI to ensure you don't make any mistake. There are three ways to check the IMEI, of course; 1. dial *#06#, browse into Settings, and go through "About phone", and 2. touch "Network Status" if the IMEI is not shown or 3. reboot your phone into Fastboot and scroll the UEFI Fastboot bootloader option down to "Show barcodes". It's easy to make mistakes with long numbers like IMEI - had to triple check mine before submitting the application for the bootloader unlock token.
Sent from my OnePlus 8T using Tapatalk
I checked, the imei i gave them was the correct one, I wish that was the problem. how can an imei be invalid (not blocked/blacklisted)?isn't there any way to flash something on the phone to sim ulock it? thanks
even services that CHECK if its blacklisted doesnt work with phones IMEI. what is going on here?! thanks
This phone is not blocked—it’s ready to use on the T-Mobile network.
Device Name Not Available
IMEI: *****************
that's what the unlock service site sent me, they said that is the reply they received..
Alright, if you have Straight Talk or maybe a T-Mobile SIM, test it to make sure it's alive.
Sent from my OnePlus 8T using Tapatalk
You have to have it so long before T-Mo will unlock the device.
Three days minimum if I recall. I had mine unlocked in a week after the purchase, and only have unlocked its UEFI bootloader a few days ago once the LineageOS 18 ROM matured just enough for my liking. Otherwise it's a 40 days wait.
Sent from my OnePlus 8T using Tapatalk
Proneous said:
Hello,.
I bought a phone, 8t plus (tmobile version). when i try to check imei status it says invalid imei... it came with a deactivated sim card.
i tried paying three different unlock site services for the t-mobile unlock app. but they keep returning to me saying that they could not find the imei or its invalid.
I'm in a real pinch here, I love this phone, what are my options? is there some way to force unlock it with a different firmware or something like this? maybe you've got a clue why my imei doesn't show up anywhere?
many thanks
Click to expand...
Click to collapse
Hey there!
can you PM me a screen shot of your IMEI, please? I really want to look in this. I have a oneplus 8t. Thanks.
I am outside of the usa at the moment so the T-Mobile SIM card that came with the phone is unable to activate... I'm starting to wonder if that's the only problem
I have found a rather expensive service provider that has full confidence that he can unlock my phone. Will update you further when I have more details.
Is it safe giving my imei to other forum members? can it be used for malicious activity?
Many thanks.
Alrighty, keep us posted.
Sent from my OnePlus 8T using Tapatalk
try this https://www.oneplus.com/unlock_token
---------- Post added at 10:30 AM ---------- Previous post was at 10:30 AM ----------
Why did you buy a t-mobile phone if you're outside of the usa?
Proneous said:
This phone is not blocked—it’s ready to use on the T-Mobile network.
Device Name Not Available
IMEI: *****************
that's what the unlock service site sent me, they said that is the reply they received..
Click to expand...
Click to collapse
Then use it on TMobile for minimum 3days then unlock it via tforce on facebook or twitter T-Mobile help. But this requires you to have TMobile service. That's the only way you will unlock that phone those unlocking site aren't connected to get the 8t from T-Mobile unlocked that's mainly for samsung devices trust me I run a repair shop and use the unlocking sites. If you can't get TMobile service then you best bet is to return the device if you can't return your SOL until a simunlock bypass come
I'm not from the USA . Anyone got suggestion how to get it activated ? Thanks
Hey friends!
i've promised to update as it unfolds, day before I was supposed to return phone I got it unlocked by a vendor claiming he is working with T-Mobile directly or something like this, and said he can do it although not cheaply.
That guy had a handful of troubles to deal with me as I put him on a timeline, and not only that, bombarded him with conflicting messages before I decided to actually use his service. he was extremely polite and understanding.
may I recommend an ebay vendor here? if yes I will put a link to his store.
thanks!
Proneous said:
Hey friends!
i've promised to update as it unfolds, day before I was supposed to return phone I got it unlocked by a vendor claiming he is working with T-Mobile directly or something like this, and said he can do it although not cheaply.
That guy had a handful of troubles to deal with me as I put him on a timeline, and not only that, bombarded him with conflicting messages before I decided to actually use his service. he was extremely polite and understanding.
may I recommend an ebay vendor here? if yes I will put a link to his store.
thanks!
Click to expand...
Click to collapse
Sounds like you purposely bought a phone that was either lost or stolen in the US and was sold to an overseas buyer because the blacklist on devices from US and Canadian carriers does not extend outside of the US and Canada.
jcsww said:
Sounds like you purposely bought a phone that was either lost or stolen in the US and was sold to an overseas buyer because the blacklist on devices from US and Canadian carriers does not extend outside of the US and Canada.
Click to expand...
Click to collapse
Sounds like you're trying to be holier than thou.
I bought it unbeknownst whether it's blacklisted or not. It was brand new and price was great. Where's the problem? Why should I care where it comes from if it works?
Proneous said:
Sounds like you're trying to be holier than thou.
I bought it unbeknownst whether it's blacklisted or not. It was brand new and price was great. Where's the problem? Why should I care where it comes from if it works?
Click to expand...
Click to collapse
It is more of a buyer beware statement about buying cheap devices from other countries.
I jumped on the S21+ T-Mobile variant as it was offered with extra $100 off, cheaper than unlocked. I assumed the phone would be able to be used on any carrier since it would be fully paid off. But inserting my Verizon sim, I'm greeted with it saying the sim is unlocked and a reason code 132. Anyone have any ideas on what's going on, what I should try, or just return for unlocked version?
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
chazfarote said:
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
Click to expand...
Click to collapse
Thanks. I'm working with T-Mobile now, and they have suggested that I make a T-Mobile account then try to unlock it. Hoping all goes well
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
Seamonkey79 said:
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
Click to expand...
Click to collapse
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
jcrompton said:
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
Click to expand...
Click to collapse
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
Was it @TMobileHelp that you actually tweeted
Download tmobile device unlock app from playstore and try unlocking.
krisology said:
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
Click to expand...
Click to collapse
So thank you for the suggestion. The Twitter TMobile contact was the secret. After hours on the phone with T-Mobile support (and without being super critical they were just NOT very knowledgeable .... I think I knew more than they did) the Twitter alternative was quick and easy. They added the IMEI to their system and I was unlocked in less than 24 hours.