Music Folders - Samsung Galaxy S8+ Questions & Answers

I keep having the issue where I delete music folders off my SD card but they keep showing in ANY music player app?? How do I get the deleted files/folders from showing up in the app(s)? You cant play them, so I know they are gone/deleted.......

Go into the app n delete
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shollywood said:
How do I get the deleted files/folders from showing up in the app(s)?
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Go to Settings, Apps, Show system apps, find Media storage, select Memory and clear cache and data. Reboot the phone.

themissionimpossible said:
Go to Settings, Apps, Show system apps, find Media storage, select Memory and clear cache and data. Reboot the phone.
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Find Media Storage, then select Memory and it shows just average RAM use, frequency, etc.
If I select Media Storage , it shows clear data, but cache is not enabled. So I did clear data, rebooted, seemed to do the trick, thanks much!!

Related

Document Files

I'm trying to free up internal storage space on my Galaxy S4. Using ES Explorer, I found that the phone contains 9830 document files of various types! I find it hard to determine which files are associated with specific apps. Does anyone know of an easy method to determine which files I might delete.
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I would not start deleting files I don't know about. Delete the ones you know for sure what they are for and you know that you don't need them.
For example, some old pictures (assuming you have a backup). Maybe some old downloads and some music.
nochkin said:
I would not start deleting files I don't know about. Delete the ones you know for sure what they are for and you know that you don't need them.
For example, some old pictures (assuming you have a backup). Maybe some old downloads and some music.
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Oh yeah, I'm very wary of just deleting files without knowing their association. Have moved pictures & sound files that can be moved. It's just going to take a lot of time.
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Deleting a few dozens of large files will get you more space, than deleting thousands of small ones. And also deleting one small file could lead into some unexpected behavior of some app you would not notice now, but later.
That's why it's easier and safer to start with file you know you created and large enough to see benefits right away.
Most of those documents are app documentation. Best not touch them.
There are, however, a few other things to try that are usually overlooked when clearing up space.
- Delete the .thumbnails folder in DCIM. (You'll need to enable hidden files in file explorer to see it.) This stores a thumbnail of every image on your device and SDcard, deleted or not. Usually amounts to 6-7GB...
- Dial *#9900# and select 'Delete dumpstate/logcat' in the menu that appears. Those can amount to 2-3GB.
- Delete the Cache for the Browsers, Facebook, Maps, Instagram, Youtube, Maps etc. The Cache often isn't counted in the Total App Storage, so you can't see it. Go to Settings> Application Manager > All, click on the app and hit Clear Cache. (Clearing data deletes your profile and resets the app; the cache is just temporary files.)
- Clear the Google Play Services data. Go to Settings > Application Manager > Google Play Services. Click on Manage Space. Hit Clear All Data. Contrary to the warning message, this does not affect your account, Gmail, calendar or contacts.
- Clear the Cache of the phone. Boot into Recovery and select Wipe Cache Partition. This is just temporary files, no actual app or data is affected.
- Go to Settings > Storage. Tap on Cached Data. This'll open the Delete option. (Mine just now was 1.8GB... ). Might give a Security Policy error and appear to do nothing, give it a minute. You can also hit Used Space to see what uses the most space, and hit Miscellaneous Files to see the separate folders that use up space. Select the ones you know for certain are useless (Old apps, for instance) and tap on the bin icon to delete. (Thumbnails was listed here for me as well.)
That should clear up a few gigabytes.
P.s. This'll list Google Play Services, Package Helper and some other processes in your Battery usage as high usage for a minute or two. That's normal. The apps have to actually work for a change
ShadowLea said:
Most of those documents are app documentation. Best not touch them.
There are, however, a few other things to try that are usually overlooked when clearing up space.
- Delete the .thumbnails folder in DCIM. (You'll need to enable hidden files in file explorer to see it.) This stores a thumbnail of every image on your device and SDcard, deleted or not. Usually amounts to 6-7GB...
- Dial *#9900# and select 'Delete dumpstate/logcat' in the menu that appears. Those can amount to 2-3GB.
- Delete the Cache for the Browsers, Facebook, Maps, Instagram, Youtube, Maps etc. The Cache often isn't counted in the Total App Storage, so you can't see it. Go to Settings> Application Manager > All, click on the app and hit Clear Cache. (Clearing data deletes your profile and resets the app; the cache is just temporary files.)
- Clear the Google Play Services data. Go to Settings > Application Manager > Google Play Services. Click on Manage Space. Hit Clear All Data. Contrary to the warning message, this does not affect your account, Gmail, calendar or contacts.
- Clear the Cache of the phone. Boot into Recovery and select Wipe Cache Partition. This is just temporary files, no actual app or data is affected.
- Go to Settings > Storage. Tap on Cached Data. This'll open the Delete option. (Mine just now was 1.8GB... ). Might give a Security Policy error and appear to do nothing, give it a minute. You can also hit Used Space to see what uses the most space, and hit Miscellaneous Files to see the separate folders that use up space. Select the ones you know for certain are useless (Old apps, for instance) and tap on the bin icon to delete. (Thumbnails was listed here for me as well.)
That should clear up a few gigabytes.
P.s. This'll list Google Play Services, Package Helper and some other processes in your Battery usage as high usage for a minute or two. That's normal. The apps have to actually work for a change
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Excellent tips. I seem to remember seeing a few of these before.
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something wrong with gallery/saving

So i was using snapseed and as i was saving, it took forever. It could not manage to save, and then i tried on other photo editing software and no pics was saved despite hitting save. The photos does not appear in the gallery. It appears in the file manager but when i connect my phone to my pc, that file is no where to be seen on my pc.. something is wrong. Even facebook photos which i click save or any photos n video that it downloaded doesnt seem to be saved in my phone. Something is so wrong with my phone. pls help..
Media storage issue. Try clearing it's data, or try clearing dalvik & cache
Sent from my bacon!!!!!

Can't free space on Google Photos if photos are in SD card

Hello everybody,
I'm using Google Photos and I love the automatic backup and free-space feature. Lately (from the day I got a SD card into the phone, which could be meaningful) I see google photos is backing them up but NOT freing space automatically.
I try to free space from the menu, it says "24 photos to be deleted" (but I got thousands of photos) and then it says an error occurred while deleting those 24.
You can find the screenshots here: https://goo.gl/photos/BPpJFdmiVYWJfNnx6
A friend suggested that probably since I got the SD the phone is saving the photos in the external memory. From there, Google Photos can backup them but can't delete them (don't know why).
I went into settings -> memory -> default memory, changed to "External memory" and rebooted the phone. Still Google Photos can't delete them, I get the same "24 photos to be deleted"/"can't delete them" message.
Did this ever happen to you? How did you manage to solve the issue?
Thank you
Marco
P.S. You can find the pictures attached as well.
Uninstall Google photos, reboot the phone, then download again.
PuffDaddy_d said:
Uninstall Google photos, reboot the phone, then download again.
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Thank you for the suggestion.
I tried but - alas - nothing changed. I can't uninstall the app so I deleted internal data, de-activated it and rebooted the phone. After activating the app back again and logging in with my google account, a pretty long synchronization started. At the end of it everything was just the same as before -.-
Frankly, I don't use that feature of Google Photos, so I can't be of much help here. You can always delete the photos using the stock photo viewer. Press select all, then delete.

Google Photos doesn't recognize new folders.

Hello im using Pixel on Pie.
Recently i flashed stock firmware it works fine but Google Photos app doesnt recognize folders like Snapseed, Retrica, Instagram and etc.. It only shows Camera folder and Backed-up photos.
Anyone knows how to fix it?
Already tried: Wiping cache/data of Google Photos
Wiping cache/data of Media Storage (then my all folders dissapeared which I had including Camera)
Restarting phone
Well also Xperia Album app doesnt show any folders
Maybe its phone problem or maybe it caused when i wiped Media Storage
before wiping it it showed Instagram, but didnt add new Folders like Retrica.
I can still see images in file explorer
Maybe you can try see in settings > back up & sync > back up device folders

Missing folder and photos in OnePlus Gallery app

In the OnePluss gallery app, the camera folder and pictures are missing also in Photos(Google). The only was I can see the pictures that I have take is if I go to File manager and navigate to the camera folder DCIM. This started a few weeks ago, I have try all basics with the exception of a factory reset. Has anyone see this problem?
I chat with OnePlus support but they suggested to do a factory reset and I am trying not to do that. Searching did not got me anywhere. Any help I can get will be much appreciate it.
Attaching some screenshots of the issue:
Strange. Maybe try to wipe data and cache for the Gallery app. It shouldn't affect your photos to do so. But backup your photos, just in case (as you always should for any data that is important to you, anyway).
redpoint73 said:
Strange. Maybe try to wipe data and cache for the Gallery app. It shouldn't affect your photos to do so. But backup your photos, just in case (as you always should for any data that is important to you, anyway).
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Already try that, I first try wiping the cache for the gallery app and then wipe all the cache for the phone.
There are no pending updates.
kanon528 said:
Already try that, I first try wiping the cache for the gallery app and then wipe all the cache for the phone.
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Wiped app data as well? This would be "Clear storage" in OOS Settings>Apps & notifications>Gallery>Storage & cache.
Wiping cache usually doesn't do much. Wiping app data on the other hand, I've found helpful in some instances, such as to clear up sync issues on Gmail.
redpoint73 said:
Wiped app data as well? This would be "Clear storage" in OOS Settings>Apps & notifications>Gallery>Storage & cache.
Wiping cache usually doesn't do much. Wiping app data on the other hand, I've found helpful in some instances, such as to clear up sync issues on Gmail.
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Yes, sadly did not worked.
kanon528 said:
Yes, sadly did not worked.
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Do your pics show up in any other photo app, like Google Photos (install if not already)?
redpoint73 said:
Do your pics show up in any other photo app, like Google Photos (install if not already)?
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No, they do not
This happened to me at Christmas, I was out trying to upload a picture to Instagram and it wouldn't work so I thought it was a problem with the app but no phone deleted 100s of pictures and no new photos would save so had to factory reset
have you managed to resolve non-display images to the gallery? it's always nothing to me
Hello,
I just have the same issue with my OnePlus 5 with Android 10.
The gallery is empty, but all my photos are still in the phone and save on google cloud.
I can find them with a file manager app, I am even able to open them with the gallery app but not with google photo.
I can find the new photos in the file manager but they are not saved into the cloud.
Do you resolved the issue without a factory reset?
All my photos are in my gallery. Only issues I'm having is every time I download pictures background. Any screenshots I have to hunt them up to share. My actual camera taken photos are in my gallery butt that's it's
Just wipe data & cache from Media storage(app) and reboot.
If that doesn't work search for hidden file called ".nomedia" in your storage, that file prevents the system from searching for image or video files
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kanon528 said:
In the OnePluss gallery app, the camera folder and pictures are missing also in Photos(Google). The only was I can see the pictures that I have take is if I go to File manager and navigate to the camera folder DCIM. This started a few weeks ago, I have try all basics with the exception of a factory reset. Has anyone see this problem?
I chat with OnePlus support but they suggested to do a factory reset and I am trying not to do that. Searching did not got me anywhere. Any help I can get will be much appreciate it.
Attaching some screenshots of the issue:
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I was having this problem since the Android 12 upgrade yesterday. I found them in Albums > More Albums > Other. My folders used to be the default view when I opened the Gallery app but that option appears to be gone now. Utter garbage.

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