Missing folder and photos in OnePlus Gallery app - OnePlus 7 Pro Questions & Answers

In the OnePluss gallery app, the camera folder and pictures are missing also in Photos(Google). The only was I can see the pictures that I have take is if I go to File manager and navigate to the camera folder DCIM. This started a few weeks ago, I have try all basics with the exception of a factory reset. Has anyone see this problem?
I chat with OnePlus support but they suggested to do a factory reset and I am trying not to do that. Searching did not got me anywhere. Any help I can get will be much appreciate it.
Attaching some screenshots of the issue:

Strange. Maybe try to wipe data and cache for the Gallery app. It shouldn't affect your photos to do so. But backup your photos, just in case (as you always should for any data that is important to you, anyway).

redpoint73 said:
Strange. Maybe try to wipe data and cache for the Gallery app. It shouldn't affect your photos to do so. But backup your photos, just in case (as you always should for any data that is important to you, anyway).
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Already try that, I first try wiping the cache for the gallery app and then wipe all the cache for the phone.
There are no pending updates.

kanon528 said:
Already try that, I first try wiping the cache for the gallery app and then wipe all the cache for the phone.
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Wiped app data as well? This would be "Clear storage" in OOS Settings>Apps & notifications>Gallery>Storage & cache.
Wiping cache usually doesn't do much. Wiping app data on the other hand, I've found helpful in some instances, such as to clear up sync issues on Gmail.

redpoint73 said:
Wiped app data as well? This would be "Clear storage" in OOS Settings>Apps & notifications>Gallery>Storage & cache.
Wiping cache usually doesn't do much. Wiping app data on the other hand, I've found helpful in some instances, such as to clear up sync issues on Gmail.
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Yes, sadly did not worked.

kanon528 said:
Yes, sadly did not worked.
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Do your pics show up in any other photo app, like Google Photos (install if not already)?

redpoint73 said:
Do your pics show up in any other photo app, like Google Photos (install if not already)?
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No, they do not

This happened to me at Christmas, I was out trying to upload a picture to Instagram and it wouldn't work so I thought it was a problem with the app but no phone deleted 100s of pictures and no new photos would save so had to factory reset

have you managed to resolve non-display images to the gallery? it's always nothing to me

Hello,
I just have the same issue with my OnePlus 5 with Android 10.
The gallery is empty, but all my photos are still in the phone and save on google cloud.
I can find them with a file manager app, I am even able to open them with the gallery app but not with google photo.
I can find the new photos in the file manager but they are not saved into the cloud.
Do you resolved the issue without a factory reset?

All my photos are in my gallery. Only issues I'm having is every time I download pictures background. Any screenshots I have to hunt them up to share. My actual camera taken photos are in my gallery butt that's it's

Just wipe data & cache from Media storage(app) and reboot.
If that doesn't work search for hidden file called ".nomedia" in your storage, that file prevents the system from searching for image or video files
Sent from my OnePlus7Pro using XDA Labs

kanon528 said:
In the OnePluss gallery app, the camera folder and pictures are missing also in Photos(Google). The only was I can see the pictures that I have take is if I go to File manager and navigate to the camera folder DCIM. This started a few weeks ago, I have try all basics with the exception of a factory reset. Has anyone see this problem?
I chat with OnePlus support but they suggested to do a factory reset and I am trying not to do that. Searching did not got me anywhere. Any help I can get will be much appreciate it.
Attaching some screenshots of the issue:
Click to expand...
Click to collapse
I was having this problem since the Android 12 upgrade yesterday. I found them in Albums > More Albums > Other. My folders used to be the default view when I opened the Gallery app but that option appears to be gone now. Utter garbage.

Related

[Q] Hangouts/gallery/Photos linked up mess

I have searched around and found nothing on XDA or anywhere else about this. With that being said, I understand the existence of Gallery and Photos. Not complaining about that.
Is there any way to keep Hangout MMS pictures from populating their own albums in the Gallery app? Here's the issue, every picture I send, creates an album with prefix Hangouts then the name of the contact. Deleting the pictures from the Gallery app deletes it from my conversation in Hangouts too leaving a white picture and the three dots at the bottom which means that the pictures can't be found. This is not only for chats, but MMS as well. Yes I could go get another Gallery App etc... But wanted to try and see if anyone has it figured out first before going down that route.
There is no option to only view albums on the device itself. Disabling the sync, disables auto-backup.
Thoughts or solutions anyone?
+1 on this, I was randomly searching around google support for this the other day but never hit paydirt. Its annoying as hell.
Edit. You inspired me to go look again. Go into the gallery app select settings and turn off sync with google account. Go into main settings/apps/gallery and delete data and cache. Reboot. Worked for me.
krabman said:
+1 on this, I was randomly searching around google support for this the other day but never hit paydirt. Its annoying as hell.
Edit. You inspired me to go look again. Go into the gallery app select settings and turn off sync with google account. Go into main settings/apps/gallery and delete data and cache. Reboot. Worked for me.
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Thank you! While you solution does work and I have tried it, it isn't quite exactly what I am looking for. Reason being because I do sync my pictures to my google account considering I just blew through over 70GB in DropBox storage and can no longer automatically upload pictures I take. Basically, I am looking for a way to selectively pick what to display in my Gallery app(I don't want anything Picasa/Google+/Hangouts/Photos in there). Since the intro of the Photos app which is mostly tied in with G+, it shows everything online, and if they are going to keep the gallery app, then they should at least allow it to be used for offline images available on the device(Just like Play Music has, where it gives you the option to to use music on your online account or what you have on your device).
Unfortunately, the dependency of the camera app on the gallery app, makes it impossible to revert back to a previous version of the gallery.
Ah, sorry about that. Not sure how you can pull that one off, I sure didn't see mention of such when I was searching.
Try making a .nomedia file in the picassa folder where it downloads the pics. And same to every other folder you don't wanna see in your gallery. This will help you select what displays along with auto sync enabled.
sihag said:
Try making a .nomedia file in the picassa folder where it downloads the pics. And same to every other folder you don't wanna see in your gallery. This will help you select what displays along with auto sync enabled.
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It creates one for every contact I send a picture to in Hangouts.
That's going to be a lot of files to be created. I guess there is no other way. Unless I just install another gallery.
Sent from my Nexus 5
Neurotica said:
It creates one for every contact I send a picture to in Hangouts.
That's going to be a lot of files to be created. I guess there is no other way. Unless I just install another gallery.
Sent from my Nexus 5
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I've been using Quickpic for years, and it's very stable and easy to use.
Sent from my Nexus 7
Neurotica said:
It creates one for every contact I send a picture to in Hangouts.
That's going to be a lot of files to be created. I guess there is no other way. Unless I just install another gallery.
Sent from my Nexus 5
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No it's not like that. You would have to copy paste only one .nomedia in the main folder of the data file of hangouts and one in picassa.

something wrong with gallery/saving

So i was using snapseed and as i was saving, it took forever. It could not manage to save, and then i tried on other photo editing software and no pics was saved despite hitting save. The photos does not appear in the gallery. It appears in the file manager but when i connect my phone to my pc, that file is no where to be seen on my pc.. something is wrong. Even facebook photos which i click save or any photos n video that it downloaded doesnt seem to be saved in my phone. Something is so wrong with my phone. pls help..
Media storage issue. Try clearing it's data, or try clearing dalvik & cache
Sent from my bacon!!!!!

I need to clear phone storage but Gallery app won't let me.

I'm trying to clear my phone storage but it won't let me access the gallery?
I have a fullstorage on my Galaxy S6 32G, and I'm really trying to clear a lot of photos which are about 6,000... the problem is, that every time I log onto the gallery app, it atomically tells me I have to clear my files and redirects me to the files app, where it tells me the same thing any time I click on any photo. It's telling me to clear filea while not allowing me to see any, how can I?
peteypaul said:
I'm trying to clear my phone storage but it won't let me access the gallery?
I have a fullstorage on my Galaxy S6 32G, and I'm really trying to clear a lot of photos which are about 6,000... the problem is, that every time I log onto the gallery app, it atomically tells me I have to clear my files and redirects me to the files app, where it tells me the same thing any time I click on any photo. It's telling me to clear filea while not allowing me to see any, how can I?
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log into the gallery app? do you use the official gallery app? can you open the myfiles app?
peteypaul said:
I'm trying to clear my phone storage but it won't let me access the gallery?
I have a fullstorage on my Galaxy S6 32G, and I'm really trying to clear a lot of photos which are about 6,000... the problem is, that every time I log onto the gallery app, it atomically tells me I have to clear my files and redirects me to the files app, where it tells me the same thing any time I click on any photo. It's telling me to clear filea while not allowing me to see any, how can I?
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Or try using a 3rd party file manger app from the play store?

Google Photos doesn't recognize new folders.

Hello im using Pixel on Pie.
Recently i flashed stock firmware it works fine but Google Photos app doesnt recognize folders like Snapseed, Retrica, Instagram and etc.. It only shows Camera folder and Backed-up photos.
Anyone knows how to fix it?
Already tried: Wiping cache/data of Google Photos
Wiping cache/data of Media Storage (then my all folders dissapeared which I had including Camera)
Restarting phone
Well also Xperia Album app doesnt show any folders
Maybe its phone problem or maybe it caused when i wiped Media Storage
before wiping it it showed Instagram, but didnt add new Folders like Retrica.
I can still see images in file explorer
Maybe you can try see in settings > back up & sync > back up device folders

Can't Share Files

Hello, I hope I can explain this properly. I am having problems sharing files in apps that use the default Android file sharing app, which appears to be an app called "Files". If I try to share a hilarious meme that I've saved to my device in Google Chats, after pressing the share picture button a new window opens. If I press on a picture, this new file selection window immediately closes and the picture is not transferred to Google Chats. If try again and press and hold pictures, and then press SELECT in the top right, again no pictures are transferred to Google Chats.
At first I thought this might be a Google Chats issue, but I have run into the issue with any app that doesn't have it's own file sharing component built in. For example, I can share files with Signal and Messages just fine.
I have tried Googling this, searching Reddit. I cannot find anyone else even discussing this problem. All my search results turn up instructions on how to share things.
Below is video of issue in action. Video is kind of fast, please refer to my above description to help see what's happening (or not happening) in the video.
try wiping cache unless you've done it already
raul6 said:
try wiping cache unless you've done it already
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I should have mentioned that I tried wiping cache. I even deleted app updates, still same problem. Then downloaded a couple versions of the app from apkmirror, and still same problem.
did you make any tweaks like disabling apps via adb etc?
I've tried with outlook and it works fine using Files to add attachments
Change it from being default app maybe and try some other app instead
I have not disabled apps with adb.

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