something wrong with gallery/saving - ONE Q&A, Help & Troubleshooting

So i was using snapseed and as i was saving, it took forever. It could not manage to save, and then i tried on other photo editing software and no pics was saved despite hitting save. The photos does not appear in the gallery. It appears in the file manager but when i connect my phone to my pc, that file is no where to be seen on my pc.. something is wrong. Even facebook photos which i click save or any photos n video that it downloaded doesnt seem to be saved in my phone. Something is so wrong with my phone. pls help..

Media storage issue. Try clearing it's data, or try clearing dalvik & cache
Sent from my bacon!!!!!

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Vegan Gallery

My gallery is not scanning my gtab for pictures. I have pictures in a subfolder in the DCIM but it is not being recognized. Pictures taken by the camera are. They are all on the internal card. I tried clearing data and rebooting, but nothing. All of the pictures can be opened up via a file explorer.
How do I fix this?
telmedragon said:
My gallery is not scanning my gtab for pictures. I have pictures in a subfolder in the DCIM but it is not being recognized. Pictures taken by the camera are. They are all on the internal card. I tried clearing data and rebooting, but nothing. All of the pictures can be opened up via a file explorer.
How do I fix this?
Click to expand...
Click to collapse
Have yet to have this problem with my GTAB but when it happened with my N1 I deleted the cache folder for the Gallery:
Android/Data/Com.Cooliris.Media/Cache
Then Rebooted, this forced the OS to rebuild the Gallery thumbnails.
I'm not sure this is a good fix though.
Throw this in there, look up JustPictures!. I never liked the included galleries on any of my android devices.

Media (Photos) on my device isn't scanning

Everything has been fine with Google Photos for me until recently other folders containing photos from apps like VSCO Cam other apps has disappeared from the "Device Folders" section of the app. As I said, these were all displayed until the last few days. I have no idea what happened. I use Solid Explorer and I can see the photos are all still on my phone so it's not like they've been deleted. Anyone come across this issue or would know how I can fix it? I've tried clearing the data/cache of the Photos app and that didn't work. I also tried clearing the cache of Media Storage but that didn't correct the problem either. I'm not sure what to do.
Anyone else had a similar issue or know how to resolve it?
Solved.
Needed to show hidden files using Solid Explorer, deleted the file called ".nomedia" and alas, all the device folders are now being displayed again in Google Photos!

S7 wrong Gallery thumbnails

It's been some days that my phone's gallery gone crazy and all my thumbnails are wrong, when i open the photo it has the same thumbnail as the photo (example: thumbnail of me, i open it, picture of me) but the name of that picture is wrong in my gallery and when i send it via whatsapp, messenger... the picture the other person gets is the wrong one, i mean thumbnail and opened picture are the same but wrong ones, name and sent ones are the correct ones. I've copied my pictures on my pc and everything is fine, even with file explorer on my phone everything's ok, it's just my gallery. I tried to delete all app data, cache, the .thumbnail folder, used cleaning apps but nothing worked, is anything else i could do except from reseting my phone? Thanks in advance for replies.
C0l3ct0r said:
It's been some days that my phone's gallery gone crazy and all my thumbnails are wrong, when i open the photo it has the same thumbnail as the photo (example: thumbnail of me, i open it, picture of me) but the name of that picture is wrong in my gallery and when i send it via whatsapp, messenger... the picture the other person gets is the wrong one, i mean thumbnail and opened picture are the same but wrong ones, name and sent ones are the correct ones. I've copied my pictures on my pc and everything is fine, even with file explorer on my phone everything's ok, it's just my gallery. I tried to delete all app data, cache, the .thumbnail folder, used cleaning apps but nothing worked, is anything else i could do except from reseting my phone? Thanks in advance for replies.
Click to expand...
Click to collapse
Try updating the Gallery app from apkmirror.com
Might need to enable secure startup from settings then reboot the phone first if you get a package conflict error trying to install it

Google Photos doesn't recognize new folders.

Hello im using Pixel on Pie.
Recently i flashed stock firmware it works fine but Google Photos app doesnt recognize folders like Snapseed, Retrica, Instagram and etc.. It only shows Camera folder and Backed-up photos.
Anyone knows how to fix it?
Already tried: Wiping cache/data of Google Photos
Wiping cache/data of Media Storage (then my all folders dissapeared which I had including Camera)
Restarting phone
Well also Xperia Album app doesnt show any folders
Maybe its phone problem or maybe it caused when i wiped Media Storage
before wiping it it showed Instagram, but didnt add new Folders like Retrica.
I can still see images in file explorer
Maybe you can try see in settings > back up & sync > back up device folders

Missing folder and photos in OnePlus Gallery app

In the OnePluss gallery app, the camera folder and pictures are missing also in Photos(Google). The only was I can see the pictures that I have take is if I go to File manager and navigate to the camera folder DCIM. This started a few weeks ago, I have try all basics with the exception of a factory reset. Has anyone see this problem?
I chat with OnePlus support but they suggested to do a factory reset and I am trying not to do that. Searching did not got me anywhere. Any help I can get will be much appreciate it.
Attaching some screenshots of the issue:
Strange. Maybe try to wipe data and cache for the Gallery app. It shouldn't affect your photos to do so. But backup your photos, just in case (as you always should for any data that is important to you, anyway).
redpoint73 said:
Strange. Maybe try to wipe data and cache for the Gallery app. It shouldn't affect your photos to do so. But backup your photos, just in case (as you always should for any data that is important to you, anyway).
Click to expand...
Click to collapse
Already try that, I first try wiping the cache for the gallery app and then wipe all the cache for the phone.
There are no pending updates.
kanon528 said:
Already try that, I first try wiping the cache for the gallery app and then wipe all the cache for the phone.
Click to expand...
Click to collapse
Wiped app data as well? This would be "Clear storage" in OOS Settings>Apps & notifications>Gallery>Storage & cache.
Wiping cache usually doesn't do much. Wiping app data on the other hand, I've found helpful in some instances, such as to clear up sync issues on Gmail.
redpoint73 said:
Wiped app data as well? This would be "Clear storage" in OOS Settings>Apps & notifications>Gallery>Storage & cache.
Wiping cache usually doesn't do much. Wiping app data on the other hand, I've found helpful in some instances, such as to clear up sync issues on Gmail.
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Click to collapse
Yes, sadly did not worked.
kanon528 said:
Yes, sadly did not worked.
Click to expand...
Click to collapse
Do your pics show up in any other photo app, like Google Photos (install if not already)?
redpoint73 said:
Do your pics show up in any other photo app, like Google Photos (install if not already)?
Click to expand...
Click to collapse
No, they do not
This happened to me at Christmas, I was out trying to upload a picture to Instagram and it wouldn't work so I thought it was a problem with the app but no phone deleted 100s of pictures and no new photos would save so had to factory reset
have you managed to resolve non-display images to the gallery? it's always nothing to me
Hello,
I just have the same issue with my OnePlus 5 with Android 10.
The gallery is empty, but all my photos are still in the phone and save on google cloud.
I can find them with a file manager app, I am even able to open them with the gallery app but not with google photo.
I can find the new photos in the file manager but they are not saved into the cloud.
Do you resolved the issue without a factory reset?
All my photos are in my gallery. Only issues I'm having is every time I download pictures background. Any screenshots I have to hunt them up to share. My actual camera taken photos are in my gallery butt that's it's
Just wipe data & cache from Media storage(app) and reboot.
If that doesn't work search for hidden file called ".nomedia" in your storage, that file prevents the system from searching for image or video files
Sent from my OnePlus7Pro using XDA Labs
kanon528 said:
In the OnePluss gallery app, the camera folder and pictures are missing also in Photos(Google). The only was I can see the pictures that I have take is if I go to File manager and navigate to the camera folder DCIM. This started a few weeks ago, I have try all basics with the exception of a factory reset. Has anyone see this problem?
I chat with OnePlus support but they suggested to do a factory reset and I am trying not to do that. Searching did not got me anywhere. Any help I can get will be much appreciate it.
Attaching some screenshots of the issue:
Click to expand...
Click to collapse
I was having this problem since the Android 12 upgrade yesterday. I found them in Albums > More Albums > Other. My folders used to be the default view when I opened the Gallery app but that option appears to be gone now. Utter garbage.

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