Can't free space on Google Photos if photos are in SD card - Honor 8 Questions & Answers

Hello everybody,
I'm using Google Photos and I love the automatic backup and free-space feature. Lately (from the day I got a SD card into the phone, which could be meaningful) I see google photos is backing them up but NOT freing space automatically.
I try to free space from the menu, it says "24 photos to be deleted" (but I got thousands of photos) and then it says an error occurred while deleting those 24.
You can find the screenshots here: https://goo.gl/photos/BPpJFdmiVYWJfNnx6
A friend suggested that probably since I got the SD the phone is saving the photos in the external memory. From there, Google Photos can backup them but can't delete them (don't know why).
I went into settings -> memory -> default memory, changed to "External memory" and rebooted the phone. Still Google Photos can't delete them, I get the same "24 photos to be deleted"/"can't delete them" message.
Did this ever happen to you? How did you manage to solve the issue?
Thank you
Marco
P.S. You can find the pictures attached as well.

Uninstall Google photos, reboot the phone, then download again.

PuffDaddy_d said:
Uninstall Google photos, reboot the phone, then download again.
Click to expand...
Click to collapse
Thank you for the suggestion.
I tried but - alas - nothing changed. I can't uninstall the app so I deleted internal data, de-activated it and rebooted the phone. After activating the app back again and logging in with my google account, a pretty long synchronization started. At the end of it everything was just the same as before -.-

Frankly, I don't use that feature of Google Photos, so I can't be of much help here. You can always delete the photos using the stock photo viewer. Press select all, then delete.

Related

Google Photos app problem

Guys regretfully I downloaded the new Google Photos app today. Unfortunately somehow it backed up ALL my Gallery camera photos and now I have very little storage space on my N5.
I've tried deleting photos but the only way I can do it is from the Photos app BUT when I do delete them they are also removed from my Gallery. But I want them to remain in my gallery.
Help please
All photos you had in google drive got downloaded to phone?
I'm so confused right now.
Hi thanks for your reply. I'm confused too. I downloaded the photos app. It began backing up. Then about an hour later I got a message saying it couldn't back up all my photos as my device had run out of enough memory!
I have checked my Gallery app and there are no duplicate photos. I have also deleted the Auto backup folder. And have deleted the photos app. But I still haven't received covered the lost storage.

Google Photos, force full backup

Hello,
Last time I wanted to cleanup my Google Photos (mostly from time, when there wasn't free storage). So I've removed all older than June 2015 and now I'm uploading them once again.
Additionally I've removed all photos automatically send by my phone. Then I wanted to re-backup them once again. Unfortunately, only new photos are send to cloud.
I was trying using option "save copy of all" (I'm not sure how is it called in English) from photos application settings but doesn't work. Also removing settings and reinstalling Photos app doesn't help. It still knows some settings (for example my selection of folders to backup) and probably knows which photos were uploaded before.
As I remember from last year, I was often making full wipe and all photos were uploaded each time, but I don't want to make full wipe currently.
Any ideas?
Many thanks and regards,
Maciej

How do I access Google photo cloud storage

OK, so if I take a pic and immediately go to my Google photo app I can see the pic currently being uploaded to the cloud. Now if I delete that photo, it deletes it from the device, but how can I find/view the copy that just got saved to the cloud?
If it's done uploading, and you delete it within Google photos it gets moved to the trash. Gone from Google photos (still retrievable from the trash). Now if you take a pic and delete it from the camera app immediately after taking it, it probably wasn't uploaded and is gone.
When you first open Google photos the pictures that you are seeing are what is stored on the cloud. If you go to the top left menu (three lines) there's a device folder part, that's where you can see what's actually on your device. Make sense?
OK I did a little more experimenting. When I took a photo, I left the camera app and went to the Google photo app. I saw the spinning icon on the picture, then a cloud icon with a check mark which should indicate it's done uploading to the cloud, but when I deleted it, it just sent it to the trash without saving it on the cloud or on the device.
Then I tried deleting a pic I took yesterday. It asked me if I wanted to delete the device copy and if I did delete it I would still be able to view it from the cloud. So I deleted it from the device and I was in fact able to view it within the app.
So, even though I watched the newest pic get uploaded to the cloud, I must've still deleted too quickly to where it didn't save and just got trashed. I guess you have to let the pic sit for a while and "cement" itself in the cloud before deleting.
Thanks for responding quickly and helping me out
If you delete the photo from the Google Photos app then in essence you are deleting it from the cloud. Google Photos is your cloud.
If you want to free up storage on your phone then just go to settings in the photo app and hit free up storage. This way it removes it from the phone storage but leaves it in the Google Photos app.

Is there an app to SYNC photos (not just backup) only while charging & only Wi-Fi?

Is there an app to SYNC photos (not just backup) only while charging & only Wi-Fi?
Yesterday I did an incredibly stupid mistake. I was in recovery mode trying to wipe cache,when I almost accidentally dropped my phone and somehow tapped on delete everything twice while trying to save it from the fall, everything happened so quickly and suddenly I was on the "select language screen" and thinking "what the f did I just do". I had google photos backup off because I don't like how it acts and I lost ALL my pictures and videos, funny enough, I transferred everything from my S9+ to OP6 and everything was on both devices for a few days, this accident happened just 1 day after I did a factory reset on my S9+ to get it ready to sell it, since all my files were already "safe" on the OP6.
Soooo... my question is if there an app to sync camera photos and videos just like whatsapp or iCloud does?
I know google photos can upload all the pictures I take but it is missing the option of "backup only while charging" plus it just uploads ALL pictures taken with the phone (like, MEGA and dropbox).
Let's say I take 100 photos monthly but delete 70 during the month when cleaning my phone from useless temporary or blurred photos.
At the end of the year I would have 360 pictures on my phone storage but 1200 pictures on Google Photos, most of them useless. If I select all the 1200 and delete them from google photos, doing that would also delete the 360 on my phone storage.
I just want to use my phone normally and delete useless pictures on my phone gallery and eventually having the exact same photos on the cloud while syncing only overnight while charging and on Wi-Fi.
Alternatively, if there is no other app to do this. I think I can do this:
1) let everyhing upload to google photos using at least the option of Wi-Fi only, while it will drain my battery a bit, I don't take that many pictures a day.
2) Maybe once a month, move all my pictures on my phone gallery (i.e. 360) to a folder "camera_watheverothername", then delete all my pictures on google photos (i.e. 1200) but since they are not in the original folder, they won't be deleted on my device, just on google photos.
3) Move all my pictures 360 again to original camera folder
4) Will the 360 pictures be uploaded again to Google Photos when I move them back??
Another option could be just doing the "cleaning" from google photos instead of from native gallery but I wouldn't like to do that as I don't really like google photos app and how it asks for confirmation to delete each photo, it is already just moving them to the trash so asking confirmation to continue instead of an "undo" button is only a waste of time
Well, if you're rooted, then there is a way:
https://www.xda-developers.com/google-photos-backup-while-charging-only/
MickyFoley said:
Well, if you're rooted, then there is a way:
https://www.xda-developers.com/google-photos-backup-while-charging-only/
Click to expand...
Click to collapse
I'm not at the moment and I think that is only to only backup while charging but still is not syncing what is on the phone, just uploading everything to google photos
vwite said:
Yesterday I did an incredibly stupid mistake. I was in recovery mode trying to wipe cache,when I almost accidentally dropped my phone and somehow tapped on delete everything twice while trying to save it from the fall, everything happened so quickly and suddenly I was on the "select language screen" and thinking "what the f did I just do". I had google photos backup off because I don't like how it acts and I lost ALL my pictures and videos, funny enough, I transferred everything from my S9+ to OP6 and everything was on both devices for a few days, this accident happened just 1 day after I did a factory reset on my S9+ to get it ready to sell it, since all my files were already "safe" on the OP6.
Soooo... my question is if there an app to sync camera photos and videos just like whatsapp or iCloud does?
I know google photos can upload all the pictures I take but it is missing the option of "backup only while charging" plus it just uploads ALL pictures taken with the phone (like, MEGA and dropbox).
Let's say I take 100 photos monthly but delete 70 during the month when cleaning my phone from useless temporary or blurred photos.
At the end of the year I would have 360 pictures on my phone storage but 1200 pictures on Google Photos, most of them useless. If I select all the 1200 and delete them from google photos, doing that would also delete the 360 on my phone storage.
I just want to use my phone normally and delete useless pictures on my phone gallery and eventually having the exact same photos on the cloud while syncing only overnight while charging and on Wi-Fi.
Alternatively, if there is no other app to do this. I think I can do this:
1) let everyhing upload to google photos using at least the option of Wi-Fi only, while it will drain my battery a bit, I don't take that many pictures a day.
2) Maybe once a month, move all my pictures on my phone gallery (i.e. 360) to a folder "camera_watheverothername", then delete all my pictures on google photos (i.e. 1200) but since they are not in the original folder, they won't be deleted on my device, just on google photos.
3) Move all my pictures 360 again to original camera folder
4) Will the 360 pictures be uploaded again to Google Photos when I move them back??
Another option could be just doing the "cleaning" from google photos instead of from native gallery but I wouldn't like to do that as I don't really like google photos app and how it asks for confirmation to delete each photo, it is already just moving them to the trash so asking confirmation to continue instead of an "undo" button is only a waste of time
Click to expand...
Click to collapse
Google Photos is smart enough to know when there are duplicates, unless the meta data has changed some how. (Like date the picture was taken, or location, etc...)
You can use the backup option in your OP6:
Settings
Advanced
OnePlus Switch
Uncheck everything except Photos and Videos
Upload the Backup folder to your PC/Laptop
---------- Post added at 03:33 PM ---------- Previous post was at 03:28 PM ----------
vwite said:
I'm not at the moment and I think that is only to only backup while charging but still is not syncing what is on the phone, just uploading everything to google photos
Click to expand...
Click to collapse
In the comments section of the linked post provided by MickyFoley, someone said download the copy of Google Photos that still had the option, install it, select the option to back up only when charging, then update the app. Your setting for backingup while charging should persist through the update.
I know another workaround and no root is required. Just downgrade the app to a older version with that option, turn it on and Update the app, then the option is still there after the update.
Click to expand...
Click to collapse
vwite said:
Yesterday I did an incredibly stupid mistake. I was in recovery mode trying to wipe cache,when I almost accidentally dropped my phone and somehow tapped on delete everything twice while trying to save it from the fall, everything happened so quickly and suddenly I was on the "select language screen" and thinking "what the f did I just do". I had google photos backup off because I don't like how it acts and I lost ALL my pictures and videos, funny enough, I transferred everything from my S9+ to OP6 and everything was on both devices for a few days, this accident happened just 1 day after I did a factory reset on my S9+ to get it ready to sell it, since all my files were already "safe" on the OP6.
Soooo... my question is if there an app to sync camera photos and videos just like whatsapp or iCloud does?
I know google photos can upload all the pictures I take but it is missing the option of "backup only while charging" plus it just uploads ALL pictures taken with the phone (like, MEGA and dropbox).
Let's say I take 100 photos monthly but delete 70 during the month when cleaning my phone from useless temporary or blurred photos.
At the end of the year I would have 360 pictures on my phone storage but 1200 pictures on Google Photos, most of them useless. If I select all the 1200 and delete them from google photos, doing that would also delete the 360 on my phone storage.
I just want to use my phone normally and delete useless pictures on my phone gallery and eventually having the exact same photos on the cloud while syncing only overnight while charging and on Wi-Fi.
Alternatively, if there is no other app to do this. I think I can do this:
1) let everyhing upload to google photos using at least the option of Wi-Fi only, while it will drain my battery a bit, I don't take that many pictures a day.
2) Maybe once a month, move all my pictures on my phone gallery (i.e. 360) to a folder "camera_watheverothername", then delete all my pictures on google photos (i.e. 1200) but since they are not in the original folder, they won't be deleted on my device, just on google photos.
3) Move all my pictures 360 again to original camera folder
4) Will the 360 pictures be uploaded again to Google Photos when I move them back??
Another option could be just doing the "cleaning" from google photos instead of from native gallery but I wouldn't like to do that as I don't really like google photos app and how it asks for confirmation to delete each photo, it is already just moving them to the trash so asking confirmation to continue instead of an "undo" button is only a waste of time
Click to expand...
Click to collapse
Google photos most definitely has a WiFi backup only.
Having errors while trying to post, but you can disable mobile data backup on Google photos
mikex8593 said:
Google photos most definitely has a WiFi backup only.
Click to expand...
Click to collapse
I know, I never said it didn't
mikex8593 said:
Having errors while trying to post, but you can disable mobile data backup on Google photos
Click to expand...
Click to collapse
what I wanted is sync only while charging AND on Wi-Fi but that's just an extra. I have chargers and unlimited data, what I really want is two-way sync
vwite said:
what I wanted is sync only while charging AND on Wi-Fi
Click to expand...
Click to collapse
My mistake. Not sure of any that only sync while charging. Will look into it.
Looked into it. Dropbox has that option. I have it installed but don't use much.
I use Dropbox and it has both of those options.
If anyone is having the same issue, I think this might do the trick:
https://play.google.com/store/apps/developer?id=MetaCtrl
I'll try the MEGA option since mega has 50 GB free and I'll report back
ajsmsg78 said:
I use Dropbox and it has both of those options.
Click to expand...
Click to collapse
please read post #8
vwite said:
If anyone is having the same issue, I think this might do the trick:
https://play.google.com/store/apps/developer?id=MetaCtrl
I'll try the MEGA option since mega has 50 GB free and I'll report back
Click to expand...
Click to collapse
I just remembered; why not use BTSync, now called Resilio Sync.
3 years ago it was BTSync, and free. Looks like there might be a fee now, worth a look I guess...
Edit: Added screenshots of the app, showing it has camera backup option and looks like you can enable Battery Saver and have the phone only sync while it's above a certain percentage, up to 100%
surface13 said:
You can use the backup option in your OP6:
Settings
Advanced
OnePlus Switch
Uncheck everything except Photos and Videos
Upload the Backup folder to your PC/Laptop
Click to expand...
Click to collapse
regarding this, is there any way to pull the photos and videos from oneplus servers using a laptop or a non oneplus phone (without specifically restoring with Oneplus switch app, just pulling the files) ? My next phone most likely won't be a oneplus unless they do something great with the 6T but I'm still getting the S10 on march
surface13 said:
I just remembered; why not use BTSync, now called Resilio Sync.
3 years ago it was BTSync, and free. Looks like there might be a fee now, worth a look I guess...
Edit: Added screenshots of the app, showing it has camera backup option and looks like you can enable Battery Saver and have the phone only sync while it's above a certain percentage, up to 100%
Click to expand...
Click to collapse
It may be another option but since you say there might fee I'll stick with the MEGA AutoSync unless it stops working or starts draining battery but that app is doing exactly what I wanted I was able to add plenty of conditions of when to sync (even added some extra ones with tasker integration) and when I delete pictures on native gallery app, they are deleted from MEGA server on next synchronization
That way if I ever lose my phone or my data again, my folders on MEGA will be exactly as on my phone without a bunch of useless pictures that were previously deleted on the phone's gallery
vwite said:
regarding this, is there any way to pull the photos and videos from oneplus servers using a laptop or a non oneplus phone (without specifically restoring with Oneplus switch app, just pulling the files) ? My next phone most likely won't be a oneplus unless they do something great with the 6T but I'm still getting the S10 on march
Click to expand...
Click to collapse
I don't believe the backup is uploaded to their servers. It is stored locally in your phone and they recommend transferring the backup to your laptop/pc, as you lose data on the phone with flashing.
I have a backup on my computer at work. I'll see if I can access just the pictures and videos
surface13 said:
I don't believe the backup is uploaded to their servers. It is stored locally in your phone and they recommend transferring the backup to your laptop/pc, as you lose data on the phone with flashing
Click to expand...
Click to collapse
oh then it would be useless if I lose my phone or if everything is erased from recovery, isn't it?
I would also recommend syncing pics (and data) with a pc, except you really want to use cloud only. I tried many apps. Finally I found "SyncMe Wireless" on Play Store. It is functionally, easy to use, safe. As I have my OP6 rooted and am playing around with it incl. bricking sometimes, I´ve synced all my data inclusive twrp-nandroids. No software on pc is needed, just the app on your phone. You can chose the folders you want to be synced and so on - via wifi or usb, as you like, in one or both directions.. and so on. When you want to sync it´s one click, e.g. when coming home from business. Just my input.
Flying Fox said:
I would also recommend syncing pics (and data) with a pc, except you really want to use cloud only. I tried many apps. Finally I found "SyncMe Wireless" on Play Store. It is functionally, easy to use, safe. As I have my OP6 rooted and am playing around with it incl. bricking sometimes, I´ve synced all my data inclusive twrp-nandroids. No software on pc is needed, just the app on your phone. You can chose the folders you want to be synced and so on - via wifi or usb, as you like, in one or both directions.. and so on. When you want to sync it´s one click, e.g. when coming home from business. Just my input.
Click to expand...
Click to collapse
Thanks! I might try this one as well

LG G7 One camera storage

Are you able to change the storage from the camera app from Google photos, instead saving them to the phone? I'm getting frustrated.
On the camera app, clicking on the setting icon brings up the "storage" option, which for me is SD card or internal memory. So my pics are always saved to the phone.
My picture files are also synced to Google photos, so it is also saved to the cloud also. <I am sure you can disable that somewhere, prob under Google account, but I have not tried.>
Now, the default way to view photos on the phone is Google photos. So maybe that's why you think that photos are only saved to Google. If you use the "File" app, (or other file manipulation app, or pull the SD card and put it in a computer, if that is where you saved the photos) you will see that there are copies of all the photos on the phone.

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