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How do I access Google photo cloud storage

OK, so if I take a pic and immediately go to my Google photo app I can see the pic currently being uploaded to the cloud. Now if I delete that photo, it deletes it from the device, but how can I find/view the copy that just got saved to the cloud?

If it's done uploading, and you delete it within Google photos it gets moved to the trash. Gone from Google photos (still retrievable from the trash). Now if you take a pic and delete it from the camera app immediately after taking it, it probably wasn't uploaded and is gone.
When you first open Google photos the pictures that you are seeing are what is stored on the cloud. If you go to the top left menu (three lines) there's a device folder part, that's where you can see what's actually on your device. Make sense?

OK I did a little more experimenting. When I took a photo, I left the camera app and went to the Google photo app. I saw the spinning icon on the picture, then a cloud icon with a check mark which should indicate it's done uploading to the cloud, but when I deleted it, it just sent it to the trash without saving it on the cloud or on the device.
Then I tried deleting a pic I took yesterday. It asked me if I wanted to delete the device copy and if I did delete it I would still be able to view it from the cloud. So I deleted it from the device and I was in fact able to view it within the app.
So, even though I watched the newest pic get uploaded to the cloud, I must've still deleted too quickly to where it didn't save and just got trashed. I guess you have to let the pic sit for a while and "cement" itself in the cloud before deleting.
Thanks for responding quickly and helping me out

If you delete the photo from the Google Photos app then in essence you are deleting it from the cloud. Google Photos is your cloud.
If you want to free up storage on your phone then just go to settings in the photo app and hit free up storage. This way it removes it from the phone storage but leaves it in the Google Photos app.

QuickPic app is not showing any cloud data (photos)

Hi there,
I am not able to find any photos in QuickPic Gallery cloud app which I have backed app. There is almost 50GB+ and I am unable to view it. I am also trying to access from Web view but there is also nothing showing. I read one XDA thread saying that CM Cloud is taking down their server in April 2017 (but photos were backing up till last week i.e. 28th December 2018) and they informed users to restore their data. but last week I came to know about it and I also didn't get notification in QuickPic Gallery app about the same.
Is there any solution? that will be a big relief. Thanks!!!

I'm facing the same problem. I have around 43GB of photos in there. Now I cannot access too, I didnt know about them terminating their service, else I would have back up first. No notifications or email.

Same here, it's backing up the pictures, but I can't view any of the backed up folders.

My Solution:
1: Go from your Windows PC to https://cloud.cmcm.com and login with your CM Cloud login from QuickPic
2. On top click on the link "How to download photos from QuickPic"
3. Follow the instructions
4. Rename the downloaded fotos with an exif-tool
5. done!

hi fehrcomp, thank you so much for sharing. i did login and didnt able to restore from quickpic. it shows : {"ret":-1,"data":{"message":"wrong token","error":5}}
what did i do wrong?

I lost about 3000 pics using Quick Pick and CM Cloud... I log in to the CM Cloud and the pics are not there. If you have a chance, get your pics out of there, quickly!

I'm just downloading my photos as we speak from that **** of a cloud service, as I have recieved notice about CM shutting it down (and it should).
Note that in order to see your pictures, you have to login into https://cloud.cmcm.com/p/disk/ and look for a folder called CM Qickpic, and in that folder theres a folder called "Original Photos". All my photos are there, and I'm using their even more **** of a tool to download it...
Hope you guys get your precious stuff and get the hell out of there ASAP!
P.S.- Anyone already using a similar (prefferably more stable and trusted) service? I'm syncing my stuff on Google Photo at this moment...
Best of luck!

@fehrcomp
4. Rename the downloaded fotos with an exif-tool
How did you do this? my exif seems to be deleted/incorrect for some pics

Already done,all my pics was downloaded followed these guide above.... thanks guys.

@tintumat
I had correct exif data. Otherwhise you could not use a exif tool.
@keeekeee
You tried an other browser?

Awesome, glad to hear!

Can anyone help in this ?
i have 10 years of photos there 134gb cannot access them, the only way that worked for me but still suffering was installing bluestack on my PC and then install older version of quickpic, login and then i see everything i started to download the pictures and now im stuck because bluestack allows only 65gb of storage and im still half way restoring, no luck through their ****ty website!
If anyone can help in this will be appreciated.

I can't even login, when I use the link provided to login from a computer I get "You have logged out, please log in again". The pw is correct because when I am using a bogus pw (for testing) it actually shows me that the email or pw is incorrect. How can I login? I even reset my pw 2 times, but I can't login. On the phone it works, I see the pictures, but I cannot download them (restore failed).

I have a total of 4.9 TB of storage at cm cloud, whereas the used space is about 5 GB, but In cloud there are only 19 photos remaining.
I backed up all the data from the cloud before the service shut down but I was curious if they deleted our data, and they didn't, and also there is no option to delete your photos.

Google Photos deleting photos from phone..........

Maybe this has been covered before. Google Photos automatically uploads my photos to the cloud after a certain period of time. That's fine. However what is not fine is that it keeps deleting photos from my phone at some point after they have been uploaded. I continually have to open Photos and download (1 at a time) photos that I want to stay on my phone. How can i stop this? All I see is an option to sync and/or upload them. I want the uploads to take place, I just don't want them automatically deleted from my phone. Never had this issue with any phone before including the Nexus 5.
Note, I have disabled Smart Storage.
Apparently, I am not the only one to notice this. For whatever reason, Google Support closed this thread with no solution.
https://support.google.com/photos/thread/560768?hl=en
Thanks

Anyone?

No one can tell you of an option that does not exist. You sync them they will get uploaded and off your phone. For me this is why I turned sync off, google is not readily available where I am. You could chose a time that is convenient and sync all then re-download. Maybe a weekly or monthly thing, I think tasker or automate could do that.

I disagree. I think this is a bug. I have turned Smart Storage off so photos should not be getting removed from my phone. Did you look at that Google Support link I posted?

Update: This may only be happening to downloaded photos and not those taken with the phone camera. I am not sure if this is intentional or a bug. If they are still being uploaded to the Google servers and taking up space there, I don't see why Google would care what remains on my phone.

Uncheck this option from the storage settings and your problem is solved.
Okay sorry misread that you already done rhis

Question GOOGLE PHOTOS

When I check the google photos app under photo settings/ back up & sync/ /back up device folders I don't see all the albums in my S22 gallery. Is anyone else having this problem?

jizreal said:
When I check the google photos app under photo settings/ back up & sync/ /back up device folders I don't see all the albums in my S22 gallery. Is anyone else having this problem?
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Click to collapse
That's known problem that users have with Google photos. I've looked into this on other forums. Google is not looking into fixing this any time soon.
I've tried multiple things but they really don't apply to what we are trying to do. For example i have a DJI (DRONE) folder that i want to back up but it's not even an option to select.
The only fix was to create a new folder in your "pictures" folder using a file explorer, and then transfer the pictures you want back up into that folder. Google photos will read the folders that are inside your "pictures" folder. You should now be able to backup that newly created folder. Hope that helps

I also wish there was a way to remove screenshots to be automatically backed up, unfortunately with Google photos there is no option to deselect the screenshot folder. Google photos is awesome in so many ways but these quirks are very annoying

mmafighter077 said:
I also wish there was a way to remove screenshots to be automatically backed up, unfortunately with Google photos there is no option to deselect the screenshot folder. Google photos is awesome in so many ways but these quirks are very annoying
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Click to collapse
Not sure what you mean, but Photos does detect images in the screenshots folder.

maybe the 100GB one drive offer is better than. anyone know if it syncs perfectly??

The problem is with Samsung phones. On previous phone Huawei, I didn't had this issue. Because in DCIM folder were only photos that I took. Everything else were in Pictures folder.
This is really annoying!

chillsen said:
maybe the 100GB one drive offer is better than. anyone know if it syncs perfectly??
Click to expand...
Click to collapse
I use OneDrive and it works for me. It can be a bit confusing though so this explanation of how it works for me unfortunately must be a bit long. I do backup all except one or two folders on my computer to OneDrive. I don't remember the settings I might have initially put on OneDrive but here is what happens with my photos.
When I take a photo on my phone or do a screen capture on the phone, OD immediately uploads those to the cloud and then downloads them into a folder I have on my computer called "Camera Roll". So, within a few seconds to a minute of taking a photo or screenshot on my phone, those are available on my computer in the Camera Roll folder. Oddly when I then look at my pictures in OD, the photo will be saved there, but the screenshot will not. So even though OD syncs screenshots from my phone up to the cloud and then down to my Camera Roll folder on my computer, OD does not seem to save the screenshots in the cloud storage. But I end up with screenshots both on my phone and on my computer, so this is OK for me.
When someone sends me a photo in a message or email, those seem to get backed up by OD also. If I click the OD option to show photos from all folders, I do see those photos that were sent to me. I do get messages and emails both on my phone and on my computer, so I am not sure if it matters to OD if I first look at a photo received in a message on my computer or on my phone.
Once a photo is on my computer, if I edit it and save it to another folder on the computer, that copy will be backed up by OD also.
It gets interesting when deleting photos.
If I delete a photo from the Camera Roll folder on my computer, it is deleted from OD cloud storage also, but it is left in my gallery app on my phone. Of course, if I open OD on my phone and look, the photo is not there as it has been deleted from cloud storage.
If I delete a photo from my gallery app on my phone, as long as this photo has already been uploaded by OD, the only place it is deleted is on my phone. I like this because I can delete photos off my phone, but they stay in OD cloud storage and in my Camera Roll folder on my computer.
If I delete a photo in OD that has been previously uploaded from my phone’s camera and put into my computer’s Camera Roll folder, it is removed from OD and from the computer’s Camera Roll folder. It is left in my phone's gallery app though.
Hope this helps.

Will_T said:
I use OneDrive and it works for me. It can be a bit confusing though so this explanation of how it works for me unfortunately must be a bit long. I do backup all except one or two folders on my computer to OneDrive. I don't remember the settings I might have initially put on OneDrive but here is what happens with my photos.
When I take a photo on my phone or do a screen capture on the phone, OD immediately uploads those to the cloud and then downloads them into a folder I have on my computer called "Camera Roll". So, within a few seconds to a minute of taking a photo or screenshot on my phone, those are available on my computer in the Camera Roll folder. Oddly when I then look at my pictures in OD, the photo will be saved there, but the screenshot will not. So even though OD syncs screenshots from my phone up to the cloud and then down to my Camera Roll folder on my computer, OD does not seem to save the screenshots in the cloud storage. But I end up with screenshots both on my phone and on my computer, so this is OK for me.
When someone sends me a photo in a message or email, those seem to get backed up by OD also. If I click the OD option to show photos from all folders, I do see those photos that were sent to me. I do get messages and emails both on my phone and on my computer, so I am not sure if it matters to OD if I first look at a photo received in a message on my computer or on my phone.
Once a photo is on my computer, if I edit it and save it to another folder on the computer, that copy will be backed up by OD also.
It gets interesting when deleting photos.
If I delete a photo from the Camera Roll folder on my computer, it is deleted from OD cloud storage also, but it is left in my gallery app on my phone. Of course, if I open OD on my phone and look, the photo is not there as it has been deleted from cloud storage.
If I delete a photo from my gallery app on my phone, as long as this photo has already been uploaded by OD, the only place it is deleted is on my phone. I like this because I can delete photos off my phone, but they stay in OD cloud storage and in my Camera Roll folder on my computer.
If I delete a photo in OD that has been previously uploaded from my phone’s camera and put into my computer’s Camera Roll folder, it is removed from OD and from the computer’s Camera Roll folder. It is left on my phone though.
Hope this helps.
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this is what i was worried about. i am trying to find an auto backup strategy where it backs it up maybe weekly. i take a lot of photos and that means i also sift through and delete many so syncing cloud and pc would be a headache. i have my phone san-photos/video already auto backed up to my samsung cloud so i'm just looking for a media sync that works for my needs. thanks for sharing.

chillsen said:
this is what i was worried about. i am trying to find an auto backup strategy where it backs it up maybe weekly. i take a lot of photos and that means i also sift through and delete many so syncing cloud and pc would be a headache. i have my phone san-photos/video already auto backed up to my samsung cloud so i'm just looking for a media sync that works for my needs. thanks for sharing.
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Yes, because all photos taken get uploaded right away, and deleting a photo from the camera app does not delete it from OD, you end up with a lot of photos saved in OD that you don't really want. So yes, if you take hundreds of photos, this would be a pain. I am not sure of all the settings in OD though. Maybe you can have it backup only periodically or set it so a photo deleted on the phone also gets deleted from OD?

If I take a photo, it's not uploaded till I open photos: is this normal?

thegios said:
If I take a photo, it's not uploaded till I open photos: is this normal?
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I am using OneDrive and immediately after I take a photo, that photo is uploaded to OD and downloaded to the Camera Roll folder on my Windows computer.
If I take photos on a hike in the woods and have no service, as soon as I get reconnected to cell service or wifi, the photos are uploaded.

Question Recover Photos Deleted By SamsungCloud/OneDrive

Hello,
I'm not sure if this is the right place to ask for help, if not I would appreciate it if someone knows where I could get this help.
I noticed today that OneDrive deleted 2500 photos from my phone without warning or without putting them in the file trash. Just because my photo library is connected to OneDrive. When I disconnected and deleted the photos from my Windows machine, they were gone on my S22 Ultra as well.
Is there any recovery software/tool that could help me recover these photos?
I would be very happy if someone could help me.

Try DiskDigger from Playstore

Did you try going to the OneDrive website? There is a recycle bin there.

ryant35 said:
Did you try going to the OneDrive website? There is a recycle bin there.
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Click to collapse
Yes searched there, but could not find anything. I think these photos never have been in the recycle bin.
I really do not understand what One Drive did. I had these photos twice in the cloud so I stopped syncing and deleted them in the cloud. Then I activated sync again and my S22 started to upload them again to one drive. Everything seemed right. Now, after 3 Weeks I check my gallery again and all these photos are gone.
butchieboy said:
Try DiskDigger from Playstore
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Click to collapse
Tried it and it did not find deleted photos only existing ones. I thought I would maybe root my phone, but it seems that I have to wipe it twice to do that. This would make the process of recovering even worse I think

GoGoWe said:
Hello,
I'm not sure if this is the right place to ask for help, if not I would appreciate it if someone knows where I could get this help.
I noticed today that OneDrive deleted 2500 photos from my phone without warning or without putting them in the file trash. Just because my photo library is connected to OneDrive. When I disconnected and deleted the photos from my Windows machine, they were gone on my S22 Ultra as well.
Is there any recovery software/tool that could help me recover these photos?
I would be very happy if someone could help me.
Click to expand...
Click to collapse
That is because they were not on your phone. If you deleted from your Windows PC, they should have gone to the recycle bin on your PC. Unless you changed the default behavior when you delete files. Like the others said, OneDrive has recycle bin turned on by default. If they were in your OneDrive, they would have gone into the recycle bin. After 30 days, they will be deleted from the recycle bin.

They were definitly on my Phone (I shot them with my phone) and in the One Drive Cloud.
Because One Drive screwed up and I had dublicates in the Cloud I stopped the synchronisation and removed them from One Drive. After reactivating the synchronisation between One Drive and MyPhone, I checked if my Phone started to upload these pictures that were missing in the One Drive Cloud. And it did, so left it alone.
Now, after some weeks I wanted to backup them on my PC and NAS. But then I saw that instead of further uploading all missing Photos OneDrive started to remove them from my Phone. And they are not in the Recycling bin what I cannot understand.
I previously owned an iPhone and everything worked fine with iCloud synchronisation. But the One Drive implementation on Samsung is a total mess. There are many people with the same problem as mine

It looks like i would be able to recover maybe some fotos if I my Phone is rooted.
But to root my phone i have to wipe it twice.
Is there a way to do a full backup (also with all data blocks that maybe hold my data) and recover it after the root process?

OneDrive works just like iCloud and all of the other cloud services. If you delete files from ANY device connected to OneDrive, it deletes them from ALL devices. OneDrive has a 30 day recycle bin. Meaning it deletes files every day that are in the recycle bin over 30 days. When you say, "now after some weeks." how many weeks is "some weeks"? If it was more than four then those files were deleted out of the OneDrive recycle bin. You can contact Microsoft support and ask if they can recover the files, but I don't know how long it retains data like that.
If you wipe your phone twice to root, you will lose even more data. You will be lucky to recover anything at all after two wipes.

gernerttl said:
OneDrive works just like iCloud and all of the other cloud services. If you delete files from ANY device connected to OneDrive, it deletes them from ALL devices. OneDrive has a 30 day recycle bin. Meaning it deletes files every day that are in the recycle bin over 30 days. When you say, "now after some weeks." how many weeks is "some weeks"? If it was more than four then those files were deleted out of the OneDrive recycle bin. You can contact Microsoft support and ask if they can recover the files, but I don't know how long it retains data like that.
If you wipe your phone twice to root, you will lose even more data. You will be lucky to recover anything at all after two wipes.
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I know that One Drive should Work like other Cloud Services but the synchronisation works not like it should.
Like I said, I stopped the service and started it again to reupload these photos. But because One Drive could not find them int the Cloud it decided to remove them from my Phone. So that they are also not in the Recycling bin of my Phone. Probably they have been in the Recycling bin of One Drive I never checked that. But these photos were on My Phone the first Weekend of December. I dont understand who this synchronisation could screw that up.
Does matter is gone for that and I do not plan using One Drive Sync anymore. I used the iCloud service for 6 Years and never had such an issue. 6 Months with One Drive/Samsung Cloud and I lose 1600 photos.
Do you know a way to root the device (Android 13) without wipeing? Probably there is no way right?

GoGoWe said:
I know that One Drive should Work like other Cloud Services but the synchronisation works not like it should.
Like I said, I stopped the service and started it again to reupload these photos. But because One Drive could not find them int the Cloud it decided to remove them from my Phone. So that they are also not in the Recycling bin of my Phone. Probably they have been in the Recycling bin of One Drive I never checked that. But these photos were on My Phone the first Weekend of December. I dont understand who this synchronisation could screw that up.
Does matter is gone for that and I do not plan using One Drive Sync anymore. I used the iCloud service for 6 Years and never had such an issue. 6 Months with One Drive/Samsung Cloud and I lose 1600 photos.
Do you know a way to root the device (Android 13) without wipeing? Probably there is no way right?
Click to expand...
Click to collapse
It did exactly as it was supposed to do and that is how all cloud services work.
This is how cloud services work. When you take a picture, the original is uploaded to the cloud (in this case OneDrive); a COPY of that photo is then synced with all of your devices. When you de-linked Samsung Gallery from OneDrive, your phone maintained the copies. When you deleted them from your PC, it deleted them from OneDrive. So when you resynced your phone, OneDrive deleted the copies off of your phone.
That is how all cloud storage services work.
I am still confused as to why you deleted them from your PC in the firsts place.
To my knowledge, there is no way to root a phone without wiping it. Depending on the model, you may not be able to unlock the bootloader.
I am sorry you lost a lot of photos. I'm not sure there is a whole lot you can do to recover them save getting a professional to do it and that can get expensive. The other option is to run data recovery software on your PC. R-Tools is good, but it is pricey. I used it to recover photos after two of the four drives on my NAS failed. Even then, I lost several thousand images.

gernerttl said:
It did exactly as it was supposed to do and that is how all cloud services work.
This is how cloud services work. When you take a picture, the original is uploaded to the cloud (in this case OneDrive); a COPY of that photo is then synced with all of your devices. When you de-linked Samsung Gallery from OneDrive, your phone maintained the copies. When you deleted them from your PC, it deleted them from OneDrive. So when you resynced your phone, OneDrive deleted the copies off of your phone.
That is how all cloud storage services work.
I am still confused as to why you deleted them from your PC in the firsts place.
To my knowledge, there is no way to root a phone without wiping it. Depending on the model, you may not be able to unlock the bootloader.
I am sorry you lost a lot of photos. I'm not sure there is a whole lot you can do to recover them save getting a professional to do it and that can get expensive. The other option is to run data recovery software on your PC. R-Tools is good, but it is pricey. I used it to recover photos after two of the four drives on my NAS failed. Even then, I lost several thousand images.
Click to expand...
Click to collapse
Sad to hear that you aslo lost 1000 of imgaes.
To complete the story (if you are interested):
I moved my photos into a new folder in One Drive becuase I thought maybe my Samsung Device notice that as an album. It didn't. Then a while later these photos started to appear as duplicates on my phone. I wanted to have my gallery clean so is stopped the sync service removed them from the cloud (throughout my pc) and activated a while later the sync service again. Then I waited 1-2 days to check if my phone starts uploading the images i just deleted.
And yes, it did. So I was not worried that something would go wrong.
Beginning of Dezember I checked again and these photos were on my Samsung Device. I had no worries. 4 Days ago I wanted to backup them finally locally on my PC and NAS. Then I noticed they are not in the cloud and also not on my phone.
That's why I think this is not entirely my fault because I checked multiple times. What One Drive messed up:
- Dublicating Fotos only because I moved them into a diffrent Folder (at the beginning)
- Taking a lot of time to synchronise them with the cloud or rather synchronising them only after they got removed from the OneDrive recycle bin (because they where definitly on my phone after i removed them from One Drive).
But its too late, I got used to it.
Checked out R-Tools but I think it's the same problem as with all other recovery softwares. They need full access to my Phones Hard Drive, which they only get if I root it.
Nevertheless, thank you for your time and help and have a great new year

Look in the files section of Onedrive. The missing photos might be in a different folder than the rest of the gallery photos, which isn't recognized by Gallery. I would go into a PC and manually move the missing photos to the correct folder. Mine is labeled SAMSUNG GALLERY. Good luck