Magnetic Cable - Xperia Z3 Q&A, Help & Troubleshooting

Hello, id like to know how this magnetic cable works, as much in detail as possible.
I have a situation where the Service blaims the magnetic cable (which is not a sony product) and thus puts my device out of warranty. Does it stand true? Can the magnetic cable damage my device? Does the warranty warn against using non-sony cables for charging, like the magnetic cable?
A little light shed would help me a ton.

This is laughable, how can the forums cease to exist? no replies to important matters make the existence of forums obsolete.

BLiapis said:
This is laughable, how can the forums cease to exist? no replies to important matters make the existence of forums obsolete.
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Chill.
Not many people use the magnetic cables because they are well known to break the battery so that's why no one has really replied.
Also Z3 is dying so forum has slowed down.
From what I can gather the connector in the phone is glued in instead of fixed properly to the body of the phone. The glue is **** and Sony did a poor job so it essentially just moves around inside the phone so the magnetic cable can actually be strong enough to rip it out of the phone.
Also it can be pushed in and damage the battery connection.
So yeah Sony has a case that because it is not their cable then it can damage the phone.
That's not their fault.
In general using non manufacturer components like cables etc gives them a case to say you caused the problem. Technically it's true that you shouldn't but let's be honest it usually isn't the cause of the problem.
The documentation doesn't state much about the magnetic charger. Probably because it would basically be admitting there is a design fault
It is however their fault that the glue sucks.
So act like a broken record and just keep saying there is a manufacturing fault and the glue is not strong enough to hold the connector to the body of the phone.
They know it's true...
But they will fight you.
Hopefully they break and just pay the tiny amount of money to replace the battery and connector. And glue it properly for you this time.
Good luck. Service centers vary a lot. Some are amazing and some suck.
Depends on the employees​ as well.

Sadly,the connector has not come loose. Its just blinking. They quoted 170euros for the fix which im not gonna take.
Got foocked by the warranty terms.

BLiapis said:
Sadly,the connector has not come loose. Its just blinking. They quoted 170euros for the fix which im not gonna take.
Got foocked by the warranty terms.
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Click to collapse
Wtf
Can get a whole second hand Z3 for less than that.
I'm glad you told them to get lost.
Just don't use the magnetic charger.
Easier to use USB anyway and safer

Related

[FIX] headphones not registering properly

I and many others have had issues with this phone and the headphone jack not registering when you plug headphones in. Sometimes it would work if you pushed really hard, but it would always be picky about movement. I was convinced it was a software or hardware problem, but I have found the cause. Pocket lint! especially when wearing jeans lint can get into the jack and block the contacts. Fortunately this is easy to fix. Just take a thin paper clip, or for the nerdier of us an electronic component like a resister, works even better. If you are like me you have a huge pack of them laying around somewhere in your house. bend the very tip (1/16 of an inch or so) with some needle nose pliers, and with bright light carefully get the lint out, I've had to do it a few time now but it always works! I am mostly posting this because I am still laughing that I took my phone apart to find there was just lint, but hopefully this will help a few of you.
Might wanna take the battery out while performing this if you do use a metal hook.
Just a suggestion
kirkgbr said:
Might wanna take the battery out while performing this if you do use a metal hook.
Just a suggestion
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Click to collapse
I do it with it on and everything. There is no power in the headphone jack. plus the battery is way to low powered to do anything (especially if you do it with a resister like me)
I understand you probably know what you're doing. However, there are alot of others who are gonna read your OP and start shoving paperclips down in their phone. Thus the reason for my comment.
After being in the electronics industry for 20+ years, I have learned(sometimes the hard way) to try and remove the power source if possible.
Anyway, I respect your assistance. Carry on and ignore me if you want.
kirkgbr said:
I understand you probably know what you're doing. However, there are alot of others who are gonna read your OP and start shoving paperclips down in their phone. Thus the reason for my comment.
After being in the electronics industry for 20+ years, I have learned(sometimes the hard way) to try and remove the power source if possible.
Anyway, I respect your assistance. Carry on and ignore me if you want.
Click to expand...
Click to collapse
true. I understand. I have learned from electronics that it can never hurt to remove the power source whenever possible.
Sent from my MB865 using XDA
Thank you!
I have had exactly the same problem for last 2-3 weeks... I was getting ready to send the phone to Motorola for repairs.
Stumbled upon this thread and immediately had a feeling that this gotta be it. Took out the battery (usually something bad happens to gadgets when I try to fix them), used a paperclip to take some lint out, and voila! Headphones are back.
lkrasner, thank you for sharing, your post saved a lot of hassle and money!
P.S. Damn you, pocket lint!
Awesome.
Thank you! Never would have looked there. Worked perfectly.

[RESOLVED] HOX AT&T US, pj83100 POGO

Alright. Apparently this specific phone has weird or messed up POGO pins. And I really need some help.
I've searched but can't find anyone with this issue.
There are supposed to be 5 pins total (http://forum.xda-developers.com/showthread.php?t=1611116). On my phone, there are 5 positions, but the first (GND) is blocked off by the outer plastic of the case. I picked away the plastic to find no pin present, just a plastic stub from within the phone. And while I will (next week) be taking the phone apart to do multiple things (replace broken digitizer, & upgrade battery, replace back-door), surely someone knows something about this?
I ordered a Seidio Innocell case to further enhance my battery life. It is the version marked to support the AT&T variant. However it does not work. I would think that the GND connection is unnecessary to charge the battery (unsafely), so I can only assume that the 4 pins available are not as identified with other variants. Perhaps the 1st pin is dislodged by some means, though that does not explain the plastic covering it... Other than perhaps a manufacturer defect that I never noticed?
Can anyone assist?
Like I said I'll be opening it up soon, so I'll probably modify the back door to support this Innocell casing anyway. So any information would be useful as to what might be going wrong here.
*EDIT:
I can confirm after picking away more plastic, that there IS indeed the 1st pin (you can see it in attached image if you look closely), and that my phone was poorly manufactured. The pin is shoved beneath the casing due to lack of clearance when it was assembled. No wonder. Charging still does not work, so I'm wondering if there is a way I can manually test these two pins (#1 & #5) for charging capabilities? 5v battery and two wires perhaps?
This belongs in the q&a section, not sure why you've posted it here?
Where did you buy the phone?
Sent from my Evita.
timmaaa said:
This belongs in the q&a section, not sure why you've posted it here?
Where did you buy the phone?
Sent from my Evita.
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My apologies, first time posting. I read the posting stickies, and did not think to post it in the appropriate location.
This phone was purchased from Walmart, with the related AT&T contract. One month before they released the OneX+, what luck.
My battery is at post office now, should arrive later today. I'll install and update my post, though I believe I'll be solving my own problem & answering my own question soon enough. Completion sake, anyways. The pins do work, i sent voltage through it using a multimeter, and android notified me I was using an invalid charging apparatus (incorrect mwa i guess? was @1.5v). SO that's good news I suppose.
Wow, I've never seen a new Evita with such a serious manufacturing defect like that. You should swap it out under warranty.
Sent from my Evita.
timmaaa said:
Wow, I've never seen a new Evita with such a serious manufacturing defect like that. You should swap it out under warranty.
Sent from my Evita.
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Haha i know right. I just opened it up, all 5 pins are available on the motherboard's bottom connector(radio/pogo/buttonLEDs). But indeed, they did not properly cut the 1st pin's plastic. Nor did they insert the actual pogo pin on it, which are both back-door flaws. Back-door assembly line failure - lol Sounds dirty.
Well all is well now. I used a HOX+ back-door instead, cause the red on black looks nice. SO I didn't have to rig my own graphite onto the plastic. All 5 pins working perfectly. Attached some photos so you guys can see what I mean. Take care all, this issue is now resolved

Backlight gone - resistor re soldering? will it harm the phone?

Hi. I have a Sony Z3. And the backlight had gone. I have had experience and removed the backlight resistor from the main board and just bridged the two connections. This solved the issue. I have also done it with the z,z1 and z2.
But I was wondaring as I dont know much about circuit boards. Will just bridging the connection cause any damage? Will it last long?
The phone is already out of warrenty.
I have soldered a Sony z and it has lasted a very long time. But can I expect the z3 to be the same?
Thanks for any help and wisdom!!
Hi
Can you take picture i have 6603 and same problem please help me
You have a two year manufacturer's warranty with Sony, and you don't need a proof of purchase.
Return it - unless you've voided it yourself.
dear
The warranty is void
I replaced lcd and frame when i did the brightness no work more
I need resistor location
Hi I've don't it a few times and it always worked. I don't have one to take a picture. But it's near the bottom left of the board . The component is black and has a little V in white on it. If the backlight is gone this component tends to have a burnt hole right in the middle.
I always need a microscope but if you have mega good eye sight you should find it. Hope this helps!
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Hey You
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
jowiistyle said:
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
Click to expand...
Click to collapse
Hi
You're welcome. I'm glad it worked.
Yes I do have paypal but thanks is enough for me.
mietek190 said:
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Click to expand...
Click to collapse
jowiistyle said:
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
Click to expand...
Click to collapse
Do you happen to know how to fix a Xperia Z3 Compact with a similar issue?
I replaced the screen on my Xperia Z3 Compact and now when I turn it on nothing shows up no image and no backlight. But I can hear that the phone is working. Touchscreen makes clicking noise, and vibrator motor makes noise when clicking home button.
How can I make a jumper?
I have this prob too after replacing screen. First, the phone would work only if the the two final screws holding the assembly weren't screwed in. Now it doesn't work at all.
sent here from a member from another thread~
Sorry - but I was sent to this thread from a member in a reply to a thread I posted last week - they said I might have a better chance at finding answers here.
Here's my question (copy/pasted):
Hello, please forgive me if this is not the appropriate place or generally not the correct type of question to ask, I am new here & was directed to this site from my former trainer as a means of educating myself on the problems I am facing..
Let me first say that I am new to micro soldering, and have only been a certified micro solderer for a few weeks now.
I work for a privately owned company of mobile technicians and I am the sole solderer on staff. My company paid for my training and I would say I have a fairly decent grasp on general soldering repairs.
That being said, I am facing some big issues with backlight repairs. I have been successful in replacing components that have been obviously damaged or missing, but when all responsible components are seemingly in place & in working order - as far as I can see under the microscope - I cannot figure out how to diagnose which of these components has failed to communicate with it's sisters.
I have read a great deal online about jumping components, but I am really very much as a loss as to how I am supposed to be able to figure out which one(s) of these to jump or how to tell if they are in need of replacement - when no physical damage is present.
Any and all help in this area is welcome - I would really love it if I could get a better handle on these types of repairs.
If this topic already exists somewhere, or there is another place I should be looking - point me in that direction & I will follow.
Thanks~
Xperia z1s
mietek190 said:
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Click to expand...
Click to collapse
Would you happen to know the location of the xperia Z1S backlight fuse also?
Hi there,
I have done lots of cellphone repairs and I know my things about smd soldering.
To answer your question : Will just bridging the connection cause any damage?
The answer is yes and no. By bridging the resistor you won't damage the Phone but the only thing you are doing is taking a safety measure out of the circuit. Next time there is a problem in that bridged circuit there will be no fuse more to blow out and the damage will be done to an other component in that circuit, most likely the power management IC, and those are way harder and have a much more higher fail rate in replacement.
So if you can find a replacement resistor on Ebay i suggest you buy it and replace the broken one. When replacements are not sold, we allways try to take them of another damaged motherboard we have laying around.
If those 2 options are not possible, bridging will be the only solution.
Grtz...
Acryllium
I need help. I have xperia Z2 and backlight in not working. I see two techniques how to repair but i don't know wich can I use. Please help. Thanks

charging issues?

I got a v10 for my wife and I am thinking about getting one myself. does anyone else have charging issues with their v10, I think the port is pretty sloppy, so far that is the only complaint I have with it. if the port is bad could that be covered under warranty?
If the warranty center finds evidence that there was a production issue with that specific unit, it will be covered. However charging ports are usually considered wear and tear, which is not covered. Having said that, nearly every smartphone with standard micro usb has a weak foundation to begin with. The casing that holds the assembly together usually expands ( more so if the phone is used while charging ) giving a sloppy feel when connecting your charger. Just use caution and buy the v10. Won't regret it.

Question S22 Ultra Sets User's Hair On Fire

Samsung can only hope this is an isolated instance!
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The Daily Mail isn't a very reliable news outlet. It ranks up there with Buzzfeed.
Just think about it, you're sleeping like a baby and as your eyes slowly open you realize YOUR HAIR is on fire. Who wouldn't be absolutely freaking out?
Great find!
A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...
DJLAXL said:
A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...
Click to expand...
Click to collapse
just pulled my S-pen out to smell it ----- darn, it does smell burned. There are no signs to the coating or anything, but the smell is very much of burned resin. I think these are all black, right? wonder what one with a lighter color looks like.
Never felt that mine was warm when I pulled it out so far though. Could be a manufacturing issue too and not related to heating while in the phone. Need somebody who receives it new to confirm.
Can confirm my pen has the acrid odor. It and the phone are cool to the touch. Not losing any sleep over it.
Note8 and Note9 also had the funny SPen smell...
p.dixon0 said:
Note8 and Note9 also had the funny SPen smell...
Click to expand...
Click to collapse
If you clean it, the smell goes away.
BajaBlast4Life said:
If you clean it, the smell goes away.
Click to expand...
Click to collapse
The same can be said about things that are put in holes. ;-)
I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.
That nightstand didn't inspire me with confidence that there wasn't an external source, either.
The most convincing photo for me that the device caused the fire is this one. The orange colorization on back of the device doesn't look to be caused by an external source, it looks as though the heat emanated from the inside of the phone.
That phone looks like it went through hell before it was ever exposed to an ignition source or was an ignition source.
Take a good look at the camera array and also the 2 images of the phone. Things aren't adding up for me.
Also far more fire damage in the drawer compared to the top where the phone was located. Could have been a vape pen in the drawer that ignited the whole works.
Looks a lot like possible fraud intent.
Plus, the side that supposedly caught fire is the SPen slot? There's a wire (charging cable?) in the photo there too, if the phone wasn't on charge, was something else? To me, the phone isn't damaged enough for it to have been the source of combustion - but I'm no forensic expert!
I don't have a UK S22 Ultra (mine's an HK import) but I thought Samsung stopped printing the regulatory text on the back with the S9 / Note9?
varcor said:
I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.
Click to expand...
Click to collapse
The Daily Mail didn't write it. Like I said, the Daily Mail is not a reliable media outlet.
I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.
linom said:
I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.
Click to expand...
Click to collapse
So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.
Probably because they don't see how 40 odd degrees would melt an S Pen?
varcor said:
So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.
Click to expand...
Click to collapse
They said Spen is an accessory and wont be covered under warranty. I do not believe this at all and have escalated the issue to their higher ups.

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