Hi. I have a Sony Z3. And the backlight had gone. I have had experience and removed the backlight resistor from the main board and just bridged the two connections. This solved the issue. I have also done it with the z,z1 and z2.
But I was wondaring as I dont know much about circuit boards. Will just bridging the connection cause any damage? Will it last long?
The phone is already out of warrenty.
I have soldered a Sony z and it has lasted a very long time. But can I expect the z3 to be the same?
Thanks for any help and wisdom!!
Hi
Can you take picture i have 6603 and same problem please help me
You have a two year manufacturer's warranty with Sony, and you don't need a proof of purchase.
Return it - unless you've voided it yourself.
dear
The warranty is void
I replaced lcd and frame when i did the brightness no work more
I need resistor location
Hi I've don't it a few times and it always worked. I don't have one to take a picture. But it's near the bottom left of the board . The component is black and has a little V in white on it. If the backlight is gone this component tends to have a burnt hole right in the middle.
I always need a microscope but if you have mega good eye sight you should find it. Hope this helps!
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Hey You
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
jowiistyle said:
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
Click to expand...
Click to collapse
Hi
You're welcome. I'm glad it worked.
Yes I do have paypal but thanks is enough for me.
mietek190 said:
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Click to expand...
Click to collapse
jowiistyle said:
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
Click to expand...
Click to collapse
Do you happen to know how to fix a Xperia Z3 Compact with a similar issue?
I replaced the screen on my Xperia Z3 Compact and now when I turn it on nothing shows up no image and no backlight. But I can hear that the phone is working. Touchscreen makes clicking noise, and vibrator motor makes noise when clicking home button.
How can I make a jumper?
I have this prob too after replacing screen. First, the phone would work only if the the two final screws holding the assembly weren't screwed in. Now it doesn't work at all.
sent here from a member from another thread~
Sorry - but I was sent to this thread from a member in a reply to a thread I posted last week - they said I might have a better chance at finding answers here.
Here's my question (copy/pasted):
Hello, please forgive me if this is not the appropriate place or generally not the correct type of question to ask, I am new here & was directed to this site from my former trainer as a means of educating myself on the problems I am facing..
Let me first say that I am new to micro soldering, and have only been a certified micro solderer for a few weeks now.
I work for a privately owned company of mobile technicians and I am the sole solderer on staff. My company paid for my training and I would say I have a fairly decent grasp on general soldering repairs.
That being said, I am facing some big issues with backlight repairs. I have been successful in replacing components that have been obviously damaged or missing, but when all responsible components are seemingly in place & in working order - as far as I can see under the microscope - I cannot figure out how to diagnose which of these components has failed to communicate with it's sisters.
I have read a great deal online about jumping components, but I am really very much as a loss as to how I am supposed to be able to figure out which one(s) of these to jump or how to tell if they are in need of replacement - when no physical damage is present.
Any and all help in this area is welcome - I would really love it if I could get a better handle on these types of repairs.
If this topic already exists somewhere, or there is another place I should be looking - point me in that direction & I will follow.
Thanks~
Xperia z1s
mietek190 said:
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Click to expand...
Click to collapse
Would you happen to know the location of the xperia Z1S backlight fuse also?
Hi there,
I have done lots of cellphone repairs and I know my things about smd soldering.
To answer your question : Will just bridging the connection cause any damage?
The answer is yes and no. By bridging the resistor you won't damage the Phone but the only thing you are doing is taking a safety measure out of the circuit. Next time there is a problem in that bridged circuit there will be no fuse more to blow out and the damage will be done to an other component in that circuit, most likely the power management IC, and those are way harder and have a much more higher fail rate in replacement.
So if you can find a replacement resistor on Ebay i suggest you buy it and replace the broken one. When replacements are not sold, we allways try to take them of another damaged motherboard we have laying around.
If those 2 options are not possible, bridging will be the only solution.
Grtz...
Acryllium
I need help. I have xperia Z2 and backlight in not working. I see two techniques how to repair but i don't know wich can I use. Please help. Thanks
Related
If anyone knowledable on anything that pertains to my problem could help me out I would be very grateful..here's the scoop..
I have had my polaris for over a year now (out of warranty) and for the longest time I've had issues with the touch screen not responding correctly and having to re-calibrate it all the time. I finally figured out what the issue was yesterday after I hard reset the device and the screen was still messed up...I had been using a dock for this device that isn't manufactured very well -- using the dock day in day out for a few months at work actually bent the pins on the USB connector on the cruise to the point where some of them were touching each other (yikes!)
So, I gave the phone to my dad who's an engineer, he took it to work and used a microscope or whatever and some tools and got the pins back straight again..now the screen works fine! Needless to say that dock is in the garbage now. The brand was "BoxWave" -- stay away from their products, they are JUNK!
Anyways -- I still have a problem with the scroll wheel.
Spinning the wheel does not work at all -- the Up, Down, and Left buttons work when pressed, and the wheel does light up, but spinning it doesn't do anything. Also the Right button doesn't work either. The button in the middle works okay. All of the working buttons cause the light to go on.
The logical conclusion here to me anyways seems to be that the bent pins caused permanent damage to the scroll wheel...I'm very glad it didn't cause perm. damage to the screen (or anything else, so I hope!!)..but anyways -- what would be the best option for me at this point?
Call HTC and have them fix it and pay out of pocket?
About how much would they charge for something like this (ballpark)?
My dad is a very skilled electrical engineer -- he would be willing to take it apart and fix it for me at work..he's got all the tools and stuff for it and doesn't mind at all...what parts should I look into ordering?
Thanks for any help anyone can provide here.
Hi,
I have a similar problem the up, left, right and turning the wheel does not work on my polaris either and I have not damaged it whatsoever. So, i do not think your button problem is because of a possible short circuit. But, sorry to tell you but I do not have a solution to the problem.
I thought I was certain, but occaisonally my screen still dies.
Perhaps it was permanently damaged? It is much better than before though -- but no matter what I do -- the wheel spinning does nothing, and the Right key does nothing at all.
Do you have any clue what part we would need to get replaced?
I am looking to replace the screen as well due to scratches.
I believe it's called a "digitizer" (the screen part not the wheel)
No, sorry. But if you do find out let me know as well.
Thank you.
found this on ebay
Hi,
Guys I found this on eBay. It says it can repair this kind of issue. Although I do not have the time to test.
So, here it is
http://cgi.ebay.com/HTC-Touch-Cruis...ries?hash=item19b5e3f64f&_trksid=p3286.c0.m14
P.S. if anyone does test this please give us your feedback. Thank you
What?
Did you post the wrong link or something?
That is a SIM card.
This thread is about the scroll wheel \ DPad.
EDIT:
Nvm, I see in the auction it says its a ribbon or something.
I dunno about this one...but it's cheap.
I still have not even gotten around to repairing my screen \ usb port though...god damn money.
If i order this ill let u know.
OK so I just purchased a new charge port and digitizer, but I have yet to see ANYONE selling a replacement scroll wheel.
Alot of people are selling the "housing" but it's missing the wheel!
Anyone know where to get a replacement metal panel and wheel only, not the entire housing?
I found a jog wheel for the shadow -- wonder if it would fit?
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
surgex0 said:
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
Click to expand...
Click to collapse
wow good luck!
Check out this link:
http://cgi.ebay.com/FULL-HOUSING-FO...wItemQQptZPDA_Accessories?hash=item2551ec66c6
and i also found this for you (is that what came wrong), but you have to make sure it's the 2007 Touch Cruise and see if yours is the POLA100 or POLA200:
http://cgi.ebay.com/ORIGINAL-HTC-TO...wItemQQptZPDA_Accessories?hash=item5883c9282c
http://cgi.ebay.com/HTC-Touch-Cruis...temQQptZPDA_s_Pocket_PC_s?hash=item1c0d5c098c
Hope that helps!
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
I had the same problem but on a 2 year warranty Touch Cruise. Phone was fixed and re-installed with WM 6.1
Know I face Bluetooth connection problems again and the BT hotfix is not accepted anymore.
I do have to say that the upgrade after re-installing should have been left behind.
I have the same problem... Scrol wheel not working en button to the right
anyone ever fixed this?
Hey Guys!
I've got the same problem with the wheel and the right button. So I was wondering if anyone fixed the problem?
I have no warranty anymore
I think I know what's your problem, mates.. It seems that it is essential for almost any P3650 - the cable, which is going from the jog wheel to the keyboard control unit tears apart just before (or exactly at) the copper pads on the molex thingie, that plugs into K/B unit (damage is so slight, that it barely can be seen).
I had no luck looking for the jog wheel sold seperately from housing, or at least with that plastic-chromed buttons cover. If anyone finds out that it is possible to obtain it seperately - I would greatly appreciate
Btw, same problem goes for sim holder's cable - I have replaced mine 2 times already (you can get 'em for around 15$ from ebay).
Sorry for my english - it's a bit rusty atm
Same problem here..wheel doesn't function can't find the part by itself ..
Touch Cruise jog wheel & keyboard
Exact same here - jog wheel scrolling broken & right selection does not work. Besides, my "call" key stucks time to time.
So for now I've just got both of them - jog wheel and keyboard (not the entire housing) from ebay, 15 & 7 $ respective
wheel ordered from the following ebay location :
cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rt=nc&nma=true&item=260656153778&si=1E2jM09T8qOM9DzM6uzrXo5Qiqg%253D&viewitem=&sspagename=STRK%3AMEWNX%3AIT
same provider has keyboard also, for some reason it is not on eBay active items. But you can contact the seller and ask for it.
I gonna replace both in a near future, and will update about the result.
Okay...so let's say that I wanted to hypothetically tighten up the sliding mechanism, and let's say that hypothetically I got to where all screws (yes...including the VOID sticker one is not supposed to tear/alter/drive a screw driver through) w re removed--got to the part where the back case starts to come off but gave up at trying to pry it off at the end w/ the usb/soft reset point (hypothetically).
DIDN'T TOUCH ANYTHING ELSE
Put the screws back in, sim and microSD cards back, turned on phone---and now I get 1/2 cell signal reception outdoors and the !!! indoors...
I know the warranty is out the door...but what did this devilishly curious semi genius that shall remain nameless touch that would have affected the phone in such manner??
Gps and wifi still work fine...it's just that the phone's lost 1/2 of its cellular signal!!
hypothetically...
I dunno what the hypothetical person did, but that is actually quite amusing (Hypothetically speaking of course)
My dear anonymously oversized tramp stamp tattooed fellow senior member...
Your reply was of no help whatsoever--
But, seeing as you are in need of some funds, I will say that I will NOT contribute to your marriage fund...
Instead, I will be more than happy to support your future alimony fund.
But no, seriously, no clue...huh?
maybe the hypothetical person "touched" the cell antenna with his screwdriver?
That is hilarious. If it ain't broke, DON'T FIX IT! Jeez why can't people learn this? I learned this when I was 5.
Hypothetically speaking, you can sell this phone on ebay for parts and call the insurance company and say you lost it *cough* hypothetically speaking.
try opening it up again and wiggling the antenna to see if it gets better? - hypothetically speaking of course
yep, maybe the antenna was net set back in place correctly. also touching the antenna with anything metallic/conductive wouldn't cause any problems IF there was no power supplied to it, different story if the device was on.
you might want to check out Mike Channon's website and download the At&t Fuze service (disassembly) manual.
DJGonzo said:
That is hilarious. If it ain't broke, DON'T FIX IT! Jeez why can't people learn this? I learned this when I was 5.
Hypothetically speaking, you can sell this phone on ebay for parts and call the insurance company and say you lost it *cough* hypothetically speaking.
Click to expand...
Click to collapse
It would be all good except for the fact that the sliding mech. is loosening up that there is a 2mm gap between the keyboard and the screen when closed.
I'm sure I'm not the only one sounding like a Spanish Flamenco dancer with those shells in her hands..
Clikity clack
Clikity clack
clack clack clack
Why wouldn't one want to hypothetically fix this?
Does anyone think buying the antenna would solve anything?
your not the only one with that problem of the clickety clack clickety clack clack clack issue!
buying the antenna wont solve anything
this hypothetical semi genius needs to go back into the phone, and following the service manual which can be found by googling for it put the handset back together
chances are you either forgot to reattach something or you attached it incorrectly
make sure all the black 'tapes' on the back of the handset are secure also
duke_stix said:
chances are you either forgot to reattach something or you attached it incorrectly
Click to expand...
Click to collapse
Ahem, thank you my good man...I'll uhh...let HIM know
Maybe you touched the attenna in the no no place.. you dirty man you.
Hardy Hardy Harr....
I'm am hybopthetically laughing something off right now...
The first time I tried removing the back cover...I got nowhere near removing it...I gave up trying to get it to come off the bottom end of the phone (with the usb input)--so I don't think I came close to touching the antenna...
I managed to remove the casing earlier today, unplugged the antenna, plugged it back in to secure its connection...same problem....
Wow...all 233 of you are very quiet...
please tell me this semi genius, hypothetical person used the service manual which exists? it would be good of you to let HIM know that the service manual will provide him with a foolproof way of ensuring the handset goes back together as HTC intended.
Particularly if this semi genius 'tried removing the back cover...[he] got nowhere near removing it'!
http://www.mikechannon.net/page1.html
tell that semi genius to head over to that site, download the raphael service manual and become a fully fledged genius!
A coworker I started working with a few months ago told me about the much-better Sensation he had before his MyTouch 3G. It seems that he still had it, but stopped using it "because the screen cracked." I correctly surmised that it was a simple and cheap to replace touch screen digitizer and described to him that it was "just the glass cover" and that it was "cheap to replace." I have done many such repairs on other phones and gadgets.
He then told me that he had continued to use it until the LCD went blank. There is no reason to think that the LCD inside suddenly cracked, but I can only assume that it also sustained some kind of damage and now also requires replacement. Knowing that the LCD isn't cracked, what are the chances that a replacement LCD + digitizer will restore the phone? I'm concerned because we've already purchased a kit for $65.
Nobody can tell you that off the internet. If we do, that would be pure guess, just as accurate as you would have guessed.
sawo said:
Nobody can tell you that off the internet. If we do, that would be pure guess, just as accurate as you would have guessed.
Click to expand...
Click to collapse
Well, someone could have had the exact same problem and already tried it. I ran into people with the same problem already. I'm just looking for more because some, no doubt, have tried it and others may have an alternate explanation. Reasonable.
there is a good chance that will fix the problem. but since the LCD was working for a while until it blank out, it is possible the problem might be with the circuit board. only way to know is to try it out.
CZroe said:
Well, someone could have had the exact same problem and already tried it. I ran into people with the same problem already. I'm just looking for more because some, no doubt, have tried it and others may have an alternate explanation. Reasonable.
Click to expand...
Click to collapse
The LCD could go blank for several reasons. Faulty LCD, loose cable, faulty board etc. etc. Even if someone had the same problem, the reason for it could be completely different, thefore this wont help you at all except for giving you hope. If this is what you need, then i would say "yes, the change of lcd & digitizer should fix the problem" but you never can be sure unless you try When you start the phone, do you hear the startup sound? This could at least indicate that the phone isnt completely faulty.
brabusamg55 said:
there is a good chance that will fix the problem. but since the LCD was working for a while until it blank out, it is possible the problem might be with the circuit board. only way to know is to try it out.
Click to expand...
Click to collapse
The plus side is that you can't make it worse. So you've got nothing to lose by trying to repair it, other than the few bucks for the parts.
Well, I took it apart to re-seat all the cables and it's still blank. Reading online, I see that a lot of dropped Sensations/Pyramids develop a loose/broken SMT capacitor component near the headphone jack, but I'm not registered on any of the forums I see it discussed on and I can't see the pics. They describe a slightly different problem anyway (screen goes blank after standby). I needed sleep, so I put it all back together and I'll check that out when the parts get here. My hunch is that the LCD panel is fine and that I'll have an extra, assuming the capacitor problem is fixable. I've done some delicate soldering work before but I can't really say that I'm good at it! I didn't see any loose SMT components rattling around so I hope it didn't fall completely out somewhere.
Skipjacks said:
The plus side is that you can't make it worse. So you've got nothing to lose by trying to repair it, other than the few bucks for the parts.
Click to expand...
Click to collapse
Thanks but it's almost $70 for the parts.
Works great! Well, it had the touchscreen sensitivity issue pretty badly but the T-Mobile OTA update fixed that. Transferring all the adhesive bits from one screen to another was down-right frustrating, but I pulled it off and I only see a single spec of dust inside. The dude will be thrilled. I broke the earhook on my Looxcie so I did not make a video but it was full of me tearing and ripping the things anyway and not a good example of how it should be done!
FWIW, there was no way to remove the old screen without denting up the backing plate and prying the heck out of it to free it from multiple adhesives and glues, so I would not have had two good LCDs after testing the replacement even if there was nothing wrong with the original. Good thing it was the LCD at fault! I didn't have to drill anything like the glass replacement video I watched instructed me to do. They didn't realize that the LCD removal allows the flex PCB through just fine. I forgot to thread it back through before seating the replacement LCD in the adhesives and tape left-overs but it flexed enough to allow it through without removing, which was quite a relief after seeing how the original fared after being removed.
Hi,friends, I recently open my phone to remove dust from front camera, fot that I had searched a lot and with the help of below comments I have got many thing to know about the phone hardware. I have found many manual for our phone which can help u on hardware base and may be software,too. So I am attaching the manual below.
Let me tell u that I am providing this manuals so if u want to mess your phone, you can open it with help of it. However decision of opening the phone will be only yours, i will not be responsible for damaged caused to your phone. If u are having warranty than then the best way to visit service center only(Advisory). After all choice will be yours...
I am not expert of hardware. I am just sharing the manuals that can help you. How ever u can post your questions based on hardware and person who will have solution will reply. I request to reply who has solution.
It may help u to open the phone.
Will be back with some more manuals.
Here down my problem was...
Hi, friends. I have got dust in front camera of my phone. It had happened three three months before also, but at that time had got it done as only two day of warranty were there. But now it has happened again. So I thought to try to open my phone. I opened seven screws from back side. But i can not open inner back cover as volume button and lock button are attached with it through holes. So need help if anyone have tried before and have opened the phone before. I searched on google also to find proper answer but i didn't get. I found manual of our phone but there was nothing about hardware. If i can open inner back cover and can remove dust by my self. I think if i can solve it by my self and don't have to pay money to sammy as i find that they some times take much money. So if anyone can help here before I need to go to sammy.
Search google disassembly of galaxy S GT 9000
Sent from my GT-I9100 using xda app-developers app
Theres dust in your front cam glass means your touch screen glass has slightly come off near the front cam. Try to just pull out a little bit.. N insert a ear bud... Yess a ear bud to wipe the dust off. And then a couple of adhesive drops will stick the screen back.
It had happened to me.. N this is what i did.
Sent from my GT-I9003 using xda app-developers app
@nitinvaid:- Thanx, typing "disassembling galaxy sl i9003" helped me a lot. Even i got all types of maual for hard-ware and soft ware base. Almost every stuff related with our phone both hardware and software....
@chinmay_7d:- I didn't get this "your touch screen glass has slightly come off near the front cam"... I cleared the dust with ear buds..
After all I did it my self. However it is quiet risky and one needs to be very care-full. One can brick his\her phone and divide it into little stone. I got one little crack on inner back cover but i will solve it and i got an ic loose which i had to attach with tap and cotton. However i got to know very much about the spar-parts. I am think of making this thread base on hardware help with all manuals available.....What do u say guys??? Should I or not.
androman1507 said:
@nitinvaid:- Thanx, typing "disassembling galaxy sl i9003" helped me a lot. Even i got all types of maual for hard-ware and soft ware base. Almost every stuff related with our phone both hardware and software....
@chinmay_7d:- I didn't get this "your touch screen glass has slightly come off near the front cam"... I cleared the dust with ear buds..
After all I did it my self. However it is quiet risky and one needs to be very care-full. One can brick his\her phone and divide it into little stone. I got one little crack on inner back cover but i will solve it and i got an ic loose which i had to attach with tap and cotton. However i got to know very much about the spar-parts. I am think of making this thread base on hardware help with all manuals available.....What do u say guys??? Should I or not.
Click to expand...
Click to collapse
Ya buddy...go ahead. It will help people
Hello, id like to know how this magnetic cable works, as much in detail as possible.
I have a situation where the Service blaims the magnetic cable (which is not a sony product) and thus puts my device out of warranty. Does it stand true? Can the magnetic cable damage my device? Does the warranty warn against using non-sony cables for charging, like the magnetic cable?
A little light shed would help me a ton.
This is laughable, how can the forums cease to exist? no replies to important matters make the existence of forums obsolete.
BLiapis said:
This is laughable, how can the forums cease to exist? no replies to important matters make the existence of forums obsolete.
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Click to collapse
Chill.
Not many people use the magnetic cables because they are well known to break the battery so that's why no one has really replied.
Also Z3 is dying so forum has slowed down.
From what I can gather the connector in the phone is glued in instead of fixed properly to the body of the phone. The glue is **** and Sony did a poor job so it essentially just moves around inside the phone so the magnetic cable can actually be strong enough to rip it out of the phone.
Also it can be pushed in and damage the battery connection.
So yeah Sony has a case that because it is not their cable then it can damage the phone.
That's not their fault.
In general using non manufacturer components like cables etc gives them a case to say you caused the problem. Technically it's true that you shouldn't but let's be honest it usually isn't the cause of the problem.
The documentation doesn't state much about the magnetic charger. Probably because it would basically be admitting there is a design fault
It is however their fault that the glue sucks.
So act like a broken record and just keep saying there is a manufacturing fault and the glue is not strong enough to hold the connector to the body of the phone.
They know it's true...
But they will fight you.
Hopefully they break and just pay the tiny amount of money to replace the battery and connector. And glue it properly for you this time.
Good luck. Service centers vary a lot. Some are amazing and some suck.
Depends on the employees​ as well.
Sadly,the connector has not come loose. Its just blinking. They quoted 170euros for the fix which im not gonna take.
Got foocked by the warranty terms.
BLiapis said:
Sadly,the connector has not come loose. Its just blinking. They quoted 170euros for the fix which im not gonna take.
Got foocked by the warranty terms.
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Click to collapse
Wtf
Can get a whole second hand Z3 for less than that.
I'm glad you told them to get lost.
Just don't use the magnetic charger.
Easier to use USB anyway and safer