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T-Mobile SDA White Screen of Death Revisited

Sorry to start up a SAD SDA topic but it has to be done...
I thought I'd be smart and pick up a broken screen "tornado" SDA from Ebay like some of us have already done. Got it, hooked up to usb cables and my activesync 4.5 picked it right up, allowing me to explore the file system and even browse some naughty pics (oops) that the previous owners had left on there. Ok, seemed to work, could make a phone call with my sim card etc...even without being able to see past the cracked LCD screen.
Next step was to buy a replacement screen, for which I am sure you all have seen the "2125 screen" that is the exact model as a Tmobile LCD. I replaced this and prayed for the best.
The best didn't happen. I got a nasty all white screen and got upset....then recheced the ribbon cable connections and they were appropriately installed.
Same thing over and over. WTF?
I have SOTI pocket controller professional. For those who don't know what this is, it allows remote viewing of the little screen on your PPC phone or Smartphone on your Desktop or Laptop computer's monitor.
It is great for the purpose of checking functionality of a "broken LCD" phone. Everything worked fine on the virtual screen! I even UNLOCKED and SUPER CIDed the darn thing and have reflashed original OS from TMO just to be sure.
WHY ON GOD's green earth can I not get a working display on this thing UNLESS of course, I got ripped off by the ebay vendor. (who never sent me a replacement envelope as promised to swap out and send this one back)
Just venting but seriously, DOES anyone have a solution.
It is not a dead phone, bricked, wrong operating system, or any of the other posited theories here. The screen is just inexplicably white and properly connected. HELP.
Thanks.
I am an MDA owner and just dabble in this SDA thing.
I would love this nice little phone to work..if not, I have a brand new housing, a possibly working screeen (with another phone) and lots of parts for someone..hint hint.

gfourner_austintxmda said:
Sorry to start up a SAD SDA topic but it has to be done...
I thought I'd be smart and pick up a broken screen "tornado" SDA from Ebay like some of us have already done. Got it, hooked up to usb cables and my activesync 4.5 picked it right up, allowing me to explore the file system and even browse some naughty pics (oops) that the previous owners had left on there. Ok, seemed to work, could make a phone call with my sim card etc...even without being able to see past the cracked LCD screen.
Next step was to buy a replacement screen, for which I am sure you all have seen the "2125 screen" that is the exact model as a Tmobile LCD. I replaced this and prayed for the best.
The best didn't happen. I got a nasty all white screen and got upset....then recheced the ribbon cable connections and they were appropriately installed.
Same thing over and over. WTF?
I have SOTI pocket controller professional. For those who don't know what this is, it allows remote viewing of the little screen on your PPC phone or Smartphone on your Desktop or Laptop computer's monitor.
It is great for the purpose of checking functionality of a "broken LCD" phone. Everything worked fine on the virtual screen! I even UNLOCKED and SUPER CIDed the darn thing and have reflashed original OS from TMO just to be sure.
WHY ON GOD's green earth can I not get a working display on this thing UNLESS of course, I got ripped off by the ebay vendor. (who never sent me a replacement envelope as promised to swap out and send this one back)
Just venting but seriously, DOES anyone have a solution.
It is not a dead phone, bricked, wrong operating system, or any of the other posited theories here. The screen is just inexplicably white and properly connected. HELP.
Thanks.
I am an MDA owner and just dabble in this SDA thing.
I would love this nice little phone to work..if not, I have a brand new housing, a possibly working screeen (with another phone) and lots of parts for someone..hint hint.
Click to expand...
Click to collapse
Hey mate, don't loose your faith!!! Redo the connection. The same thing happend to me, and I swore I had pluged that flat connector correctly into the socket and I didn't. Wiggle it, you can't enter it straight in, it has to slide in on an angle. Look at the one you removed. Look at the mark left by the "YELLOW TAPE" that holds the ribbon inside the slot. It will tell you how far in it has to go. Also, there are 2 other contacts that have to be in the propper position. One makes contact between the back plate of the LCD and a mesh looking spot where it sits. It has to sit in place so you have the "ground" on the LCD. If you need, I can put apart my phone and take a close picture and post it for you so you can see what Im talking about. But I'm pretty sure that your problem is just the ribbon not being in all the way. There are 2 sets of connections inside the socket. If the ribbon isn't all the way in, only the 1rst set will make contact, LCD will light up, but, no image. Good Luck and I do hope its as I say. Please let me know here or on PM if you need some pictures.

White Screen of Death Advice
markanthonypr said:
Hey mate, don't loose your faith!!! Redo the connection. The same thing happend to me, and I swore I had pluged that flat connector correctly into the socket and I didn't. Wiggle it, you can't enter it straight in, it has to slide in on an angle. Look at the one you removed. Look at the mark left by the "YELLOW TAPE" that holds the ribbon inside the slot. It will tell you how far in it has to go. Also, there are 2 other contacts that have to be in the propper position. One makes contact between the back plate of the LCD and a mesh looking spot where it sits. It has to sit in place so you have the "ground" on the LCD. If you need, I can put apart my phone and take a close picture and post it for you so you can see what Im talking about. But I'm pretty sure that your problem is just the ribbon not being in all the way. There are 2 sets of connections inside the socket. If the ribbon isn't all the way in, only the 1rst set will make contact, LCD will light up, but, no image. Good Luck and I do hope its as I say. Please let me know here or on PM if you need some pictures.
Click to expand...
Click to collapse
Thank you for this insightful and confident reply!
I am certain that it will be quite useful to a Tornado user with this problem in general. The screen I got must be defective (too late to return) because this advice above should be the perfect solution.
Didn't work for me though but It is very nice for someone to put the effort into posting in such a manner.
Kudos to a valuable member of our community!
I might fool around and pick up another used T-mobile SDA and pray that I can get one working properly. If this screen works on that one, I guess I bought an ebay dud (masked by the broken screen).
Yes, this phone is getting dated but I really wanted to experiment with new ROMS and push it as far as it could go.
G

gfourner_austintxmda said:
Thank you for this insightful and confident reply!
I am certain that it will be quite useful to a Tornado user with this problem in general. The screen I got must be defective (too late to return) because this advice above should be the perfect solution.
Didn't work for me though but It is very nice for someone to put the effort into posting in such a manner.
Kudos to a valuable member of our community!
I might fool around and pick up another used T-mobile SDA and pray that I can get one working properly. If this screen works on that one, I guess I bought an ebay dud (masked by the broken screen).
Yes, this phone is getting dated but I really wanted to experiment with new ROMS and push it as far as it could go.
G
Click to expand...
Click to collapse
Sad to hear it didn't work for you mate. Well if you get another one, you got that one for parts Gotta be optimistic!! lol

Solution for Unresponsive Joysticks: WD-40

I'm guessing others have suffered from annoying, unresponsive joystick problems as much as I have. I read elsewhere online about using a drop of WD-40 lubricant on the joystick to solve the problem. I just wanted to let others here know that I tried this, and while at first it seemed like it didn't help or perhaps even made the problem worse, I've noticed that now my joystick responds *perfectly* - perhaps even better than when I first got it (I bought mine used).
I used these instructions to disassemble my SDA. I used the T6 Torx screwdriver included in this kit found at Dealextreme.com for US$2.65 with free international shipping.
Remove the plastic top from the joystick mechanism and let one drop of WD-40 soak into it. Move the joystick around (as if navigating on your phone) for about a minute to spread the WD-40 around.
Again, my experience was that at first it seemed to make it worse, but after the first day it got better and better. It's now gone one month without any problems.
Update: 8 months later and my joystick is still working perfectly, without any additional lubrication. I definitely recommend this process, though as usual with anything like this, attempt it at your own risk.

Hi,
KONTAKT working too

I didn't even take my spv c600 apart.
Just took the battery out.
Sprayed WD40 around the joystick and wiggled it about for a couple of mins ...
Then left it to dry.
Result = Perfect Joystick

Hey, my left softkey is not so responsive.
What could be the remedy? Mind showing the contacts between the keypad and the circuit board?

Thanks for the tip! I was hoping I wasn't going to have to take my phone apart though.

Cool, thank you! I had the same problem, and already bought and installed another keyboard - and got the joystick problem back after few months. Now I just sprayed WD40 around the joystick, wiggled it for a while, and it works like new! ) THANKS!

Just a warning: if you do this without disassembling the phone be very careful to only do ONE or TWO drops and sparingly. Although I thought I only did a couple, I now have a nice discolored "blob" going up through my lcd, not that it doesnt personalize it a bit, but not quite what I was going for

I just used to take a drop of alcohol on a little piece of paper tissue, with a toothpick carefully cleaning the base of the joystick around. This has always helped for 2-3 months.

Well, I always used deodorant spray when my joystick was not responsive (with phone closed, tilt the joystick both up & down and then spray, just a bit - no need to disassemble the phone). No problem, no stress.

I cleaned my joy in the same way. (disassembling cover + WD-40)
This is perfect way. I did that a 2-3 month ago and joy is still working perfectly.
I made the same with my old Motorola's and their joyisticks are working perfectly for about year now
Ps. WD-40 need some time to start working. Next day after cleaning everything should work very nice
Ps2. I don't recommend spraying WD-40 on non uncovered joystick. The best (and the safest) way is to spray only joy. I had to change microphone in my moto becouse of that ;P

thanks for sharing this. ill be doing it tonight!

white lithium grease in the spray can also works really well. Just take one small drop on a toothpick and pull joystick down and drop it in there.Its an easy alternative to having to take the phone apart. I did this last October and it still works great.

funny.. just seconds before i found this topic.. i put 2 drops of contactspray in the joystick. for so far it doesn't helps much..
so i am not the only one with these problems

sticky?
Mods: I'd like to suggest this thread be made a sticky.

WD-40 need some time to start working. Next day after cleaning everything should work very nice ！

I dropped my phone on concrete floor from about 4 ft high and it bounce up and bounce. luckily it is still working with some problem with power switch and few loose casing (I glued it with super glue).
To fix the unresponsive joystick I tried to open following the instructions but the screw near the power switch is not able to remove, seems something broken inside after that drop, and I could not completely open it. So, tried to put few drops of spirit on the joystick but I actually pour some. After that I thought joystick is responsive more but later it remains same. Yesterday only I found out my keypad backlight is not glowing in the dark. I don't know when the problem started, after that drop, after that spirit, or after some setting change (I flashed Kamadaze's Pro RC7).
Sorry for long story.. but someone help me .. my joystick & key backlight.
Thanks in advance.

I will try doing with some organic solvent, but first I will have to wait for my joystick to malfunction (I always use nineway keypad to keep my joystick safe though )
What is the exact name and company of WD-40. Can any one tell me its composition coz i have many chemical lab retailers around in my neighbouring city

dark_prince said:
I will try doing with some organic solvent, but first I will have to wait for my joystick to malfunction (I always use nineway keypad to keep my joystick safe though )
What is the exact name and company of WD-40. Can any one tell me its composition coz i have many chemical lab retailers around in my neighbouring city
Click to expand...
Click to collapse
http://www.wd40.com/

baron22 said:
http://www.wd40.com/
Click to expand...
Click to collapse
ohh thanx lol, I saw that, butt I wonder whether it is available in Pakistan or not

dark_prince said:
ohh thanx lol, I saw that, butt I wonder whether it is available in Pakistan or not
Click to expand...
Click to collapse
I would have thought a generic "maintenance spray" would do the trick.

Loose hard buttons?

First post, I have searched but didn't find anything on this in the forum. So I received my Fuze yesterday via mail from AT&T and I have been playing with it and it is a great device. I have noticed that on my Fuze the hard buttons on the bottom seem to move around on the right hand side as if they were loosely connected. I have made a youtube video to show this movement and I am wondering if this is normal for the Fuze/Touch Pro or if mine may be defective. Thanks for any help in advance and I will certainly be using this forum for lots, good community you have here.
http://www.youtube.com/watch?v=7-0JOiBEiWY

16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.

Mine also does it. Never payed attention until you pointed it out. Not too worried about it though.

I'm also not too worried about it myself but just wondering if that is something standard with the device or if only some of them do it? Thanks for the response.

This is certainly faulty. My TP keys move a little bit, but not that much. I am sure yours is buggy. But... I think it is not getting worse because the movement is limited by the frame

My TyTNII/TIlt did the same thing and HTC said this was normal. I just hope they don't decide to make a car, the wheels would fall off any they would tell you it was normal.

I did end up sending a message to HTC to see what they had to say. I'll inform if i get a response.

I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.

kgbeezr1 said:
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
Click to expand...
Click to collapse
Same here.. made the worced noise. Really disconcerting, eventually it seems to have filed it's self to the exact fit

Not loose
ECdOc said:
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Click to expand...
Click to collapse
My HTC Fuze (AT&T) does not have loose key on the bottom.

my Fuze is rock solid. It is a perfect fit, sturdy, and held in place.
Looks like your touchpad has a broken screw hole or missing a screw entirely. I definatly wouldn't be satisified with that.

I have checked 2 and both had the loose button panel

HTC responded with:
Thank you for sending your email inquiry about your device.
I understand you have an HTC Fuze with AT&T service and your device may have loose buttons on the right side. I know that this situation can be frustrating when your device buttons do not perform the way you expect. If you suspect the buttons are loose, you should contact AT&T about this issue. They maybe able to exchange or replace the device for you.
Robert, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse
So I went to the AT&T Store to talk to one of them and to check the phone there and that display phone had the loose buttons. I am going to try to check the rest of the stores. I am going to hang onto mine as it really isnt an issue and I still have the warranty if something goes wrong. Still I would like to get this poll filled out as it is now an interesting thing to me.

I bought mine on 1/27 and it is loose on the right side too

I went through three Fuzes for various different problems. The one I have now has an uneven lower button area...the left side facing up is higher than the right which causes a sharp corner. I was just happy it wasnt worse. If you compare the build quality to the sprint's touch pro there is no comparison, the sprint version is solid, every one I've handled has felt well built and had no problems like this.

Mine does exactly the same, had it for a week, but only noticed it yesterday. Probably not quite as bad as the video tho....
My Kaiser also does it but i'm not worried out that as the button pad is 'encapsulated' by the cover and doesn't any where near like the TP. The other thing I'm not too keen on is the hard qwerty keyboard doesn't feel as robust as my kaiser one either.
This is must disconcerting as I look after my phones really well.....

geirgear said:
My HTC Fuze (AT&T) does not have loose key on the bottom.
Click to expand...
Click to collapse
+1
Other issues though.

Yep, mine has just started to do this

not as severe as yours

my doesn't

Cracked Screen on my Touch Pro

I dropped my touch pro and cracked the screen in a few places. I think it works normally except for the screen, as it receives calls fine...
A new phone isn't in my budget right now. Does anyone know of a good place (hopefully in DC, MD or VA) that will supply or install a replacement touch screen?
(btw, no recent threads came up when I searched.)

Ebay!
Just looked, $30 including postage for a screen & digitiser if you are able to do it yourself.

How hard is it to replace a screen if it has surface damage? Is there anywhere i could find a walkthrough or help?

Shame man, its a tragedy of what happened to your phone...
Luckily its not too bad, and you may just be able to fix it. You can download the service manual for the phone here: http://htcwinmobile.blogspot.com/2009/03/htc-raphaeltouch-pro-service-manual.html
Just a note though, make sure you DO USE tweezers or something to get the speaker wires out of the way before snapping the enclosure back into position... I had to reopen the phone again, after powering it, to rejoin one of the little wires thats like a tenth of a millimeter thick DO NOT IGNORE ANYTHING THEY TELL YOU IN THE MANUAL. Oh, and what works well for the "plastic removal tool" is a cut out piece of plastic ice cream container. AGIAN, do not ignore anything in there... You are voiding the warranty permanently when you do it yourself (which you unfortunately have to).
Anyways, good luck!

I drop my phone also, but the screen didn't actually cracked! but I do have is problems with the screen in other ways! Sometimes I get a black screen when I turn on the phone and sometimes not, but when the screen turns on, it flickers a lot and have lines thru it. What suprises me is that sometimes I get perfect images on the screen (Which makes me think that the screen it's not damaged).
Any suggestion would be apreciated. Thanks!

3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!

a.mendoza said:
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
Click to expand...
Click to collapse
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.

maxh said:
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
Click to expand...
Click to collapse
Thanks for the advice! I was thinking on that also and wanted to take my chances opening the phone (oh god!).
BTW, I saw the $30 LCD Screen+Digitizer combo on ebay that Beeble referred to, but I'm not sure if it fits on the fuze (my model). What have come to my mind it's to buy also the front camera of the phone (like a thread on the kaiser) to mod the cell, in case I need to buy the screen+digitizer. I've search all threads about this issue but nobody has done it because it was too expensive for the result; I believe with this price it's worth it right now!

solved
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
I used Diamod (!) LCD and Touch Pro digitiser. Works perfect.
Much more cheaper

If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050

-G-Rey--- said:
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
Click to expand...
Click to collapse
WOW! What a long way to get to the screen. Good luck for everyone who tries to dismount and mount the Raphael.

maxh said:
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
Click to expand...
Click to collapse
Thanks for the advise maxh,
I just wanted to let you know that a miracle just happened! my cellphone started to work just fine without even opening the phone! it has more than a week on this situation so I believe that it's exactly what you stated (the LCD conector became unseated or loose). Since it's still working, I have no need to open it! so I'll just wait until it becomes defective again and at that point just open it and tight up the LCD connector!
Anyway, I would love if somebody could make the mod that I was refereing to before (changing the screen of the fuze by the touch pro one) and see if it's possible to attach the front camera on the fuze.
Once again, thanks everybody for your opinions.

I got my new display+ digitizer on Ebay (65$) and replaced it, using the russian link mentioned above ( follow the exact procedure) , it took me 2 hours to do it, and after lot of patience it worked! My problem was the digitizer never worked fine, and after replaced it it worked like never before. If You are not familiar with repairs, it will be a mistake and waste of money to buy a display without digitizer. NOW, I have a small problem, my display has a NEW color, it's like color temp is WARM for this display, and COLD for my old display, AND COLOR level is lower, and the result is display without vivid colors, black like gray. Is there any way to change the DISPLAY color settings?

[Q] Navigation Key Replacement?

I posted this as a question in an existing thread then realized that was a douche move, so here it goes:
As I was replacing a digitizer (which by the way is hell on this phone, so much adhesive ) I accidentally broke the tiny flex cable that connects to the navigation button. This was horrifically stupid considering the cable disconnects so easily, but I figured it was more efficient to leave it connected since I was working around it very well.
I contacted HTC, and they want me to send it in, which I find to be laughable since the part takes about a second to connect. The regular mytouch 4g button looks very similar in every way, except the flex cable is oriented in the other direction -- looking at the top of the button, the cable dips down and goes to the right versus the left on this phone. As it turns out, this is the most difficult part of the phone to find online! I failed to find it anywhere, and gave up after an hour on google.
So I am left with a dilemma:
1. Gamble and order the mytouch 4g button and try to twist it into submission, since the connectors are literally the same;
2. Find a broken mt4gs somewhere on the cheap. (hint hint, I check my PM's once in a while )
Hopefully a circuit like this would be a standard model, and HTC wouldn't need to change it.
Your thoughts? Any advice would be appreciated as this is a friend's phone, and while I have something (rooted) he can use, I feel like crap.
Thanks!

Well, here are my toughts:
Since the MyTouch button is fairly cheap, I would buy one and fight with it. It would great if it works, and there's really no reason they should have changed it.
I wonder why these navigation buttons are so hard to find?? I looked around too and couldn't find anything.
If you don't have an aversion to ebay, you can get parts phones there. Usually they have a trashed screen, or took a swim. The problem with the ones which someone decided needed a bath is that you really never know what parts are good. Don't these phones often have a problem with charging (that is, they plug in but now power). Those would be ideal for you because they work except for whatever is wrong with that charging.
Anyway, here's a search I started : http://www.ebay.com/sch/Cell-Phones..._dmpt=Cell_Phones&rt=nc&LH_ItemCondition=7000
I really hope you get this fixed. I can't help my friends with even the simplest of problems because I'm so afraid of making a tiny mistake. I'm glad you're a better friend than me. If the MyTouch button works be sure to write back!

If I remember right, there was a thread a while back about this. The regular MyTouch 4G buttons won't fit in it, unfortunately. The buttons are sized different.

Thanks for the replies!
I found it, FINALLY, after 2 hours of search engine hell. Had to not use Google for a change. The part is literally in one location on the internet I think, a site called mengtor.com... had to search for "trackpad replacement" instead of "navigation key".... and there is a $50 minimum. Sucks, but they also had a reasonable LCD/digitizer combo for the galaxy s 4g I needed, so it all worked out. I am swimming in broken phones and hand-me-downs
-Sent from my phone using stuff and things