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Build Quality

Has anyone felt any empty spots on the back of their device?
When I'm holding the device in my left hand my thumb is on the front and fingers on the back. My forefinger hits this spot right above and a little further back than the card slot, and the case indents then if I shift the weight of the device at all it pops back out making a clicking sound. When this happens I feel the edge of the back piece move under my thumb as well.
It is a terribly minor issue but it's also annoying. As I'm reading the back of the device is popping in and out just a tiny bit and clicking.
Has anyone felt anything similar on their device? Should I just get a case and forget about it? I would hate to exchange something for this tiny little issue but it is very distracting (to me).

amesenbrink said:
Has anyone felt any empty spots on the back of their device?
When I'm holding the device in my left hand my thumb is on the front and fingers on the back. My forefinger hits this spot right above and a little further back than the card slot, and the case indents then if I shift the weight of the device at all it pops back out making a clicking sound. When this happens I feel the edge of the back piece move under my thumb as well.
It is a terribly minor issue but it's also annoying. As I'm reading the back of the device is popping in and out just a tiny bit and clicking.
Has anyone felt anything similar on their device? Should I just get a case and forget about it? I would hate to exchange something for this tiny little issue but it is very distracting (to me).
Click to expand...
Click to collapse
yes mine does it 2 its a lump of crap. i hate it with a passion that's why im selling it on ebay http://www.ebay.co.uk/itm/170811319...LX:IT&_trksid=p3984.m1555.l2649#ht_964wt_1344 and now im buying a galaxy nexus haha now that's quality. also it will be getting the new android 5.0 jellybean this year. our tab is good but not for what i what. i can not use it with out a case as it will scratch to bits. its almost like Samsung made it form a melted down coke bottle

hmm ive always heard these tiny click-like noises when i hold my tab without a case. annoyed me like crazy. i was thinking is was somehow the sd card slot cover. i'll check it out...

Well 10 minutes after posting, the Poetic case I ordered from Amazon arrived. Problem solved.
Primarily I wanted to know if the flexibility of the back cover was unusual. It seems to be so that greatly reduces the chances of exchanging it for one that doesn't have this issue.
Thanks for the help.
Sent from my GT-P6210 using XDA Premium HD app

I guess I'm lucky I don't have that problem. (knocks on wood)
Sent from my GT-P6210 using xda premium

I personally haven't noticed it, but that's also because I have a folio case for it. No big woop, it works for me I'm happy.

I use my GT-P6210 naked, with nothing but a screen protector, and I haven't noticed anything like this. I've tried some gentle probing to look for soft spots. Nothing. Feels solid.
Sent from my GT-P6210 using XDA Premium HD app

I don't have that problem either. And I've even dropped it a couple of times.
Sent from my GT-P6210 using Tapatalk 2 Beta-4

Have a GS3 that kind of "shifts" when you push or hold a certain way?

anyone else have one like this that when you grab a certain way at the top, it actually feels like the entire body is shifting? like as if something is loose?
on many of teh GS3's i've noticed this. both of mine have it, but my boss's doesn't. I checked one in stock, it doesn't either.
the reason?
the battery compartment. on some GS3's (majority of what i've seen, actually) the battery compartment is like, a hair too big for the battery. therefore, when you grab the phone a certain way, the battery is actually popping out and moving a bit! this causes a weird body-shift.
some GS3's battery compartments are perfect size, and they're nice and snug on the battery (like my boss's) and there's no body shift.
so i took just a tiny piece of paper, not even folded, and i put one piece between the battery and the side on the left towards the top, and then on the top. no more body shifting!

Do not have this issue on mine.
I know other people who have them, will be checking as I come across them.
Thanks!

jayochs said:
anyone else have one like this that when you grab a certain way at the top, it actually feels like the entire body is shifting? like as if something is loose?
on many of teh GS3's i've noticed this. both of mine have it, but my boss's doesn't. I checked one in stock, it doesn't either.
the reason?
the battery compartment. on some GS3's (majority of what i've seen, actually) the battery compartment is like, a hair too big for the battery. therefore, when you grab the phone a certain way, the battery is actually popping out and moving a bit! this causes a weird body-shift.
some GS3's battery compartments are perfect size, and they're nice and snug on the battery (like my boss's) and there's no body shift.
so i took just a tiny piece of paper, not even folded, and i put one piece between the battery and the side on the left towards the top, and then on the top. no more body shifting!
Click to expand...
Click to collapse
Mine fits perfectly, noob. <3
Sent from my SCH-I535 using xda premium

Jayochs, glad to see you. I had the issue with my last gs3. Is there any way you can film any type of movement and be able to send to me? Compiling a list of issues with refurbished phones to send to an executive.
Sent from my SCH-I535 using Tapatalk 2

No issues here
Sent from my SCH-I535 using xda app-developers app

motion
hey man, go to settings >display> and untick"smart rotation" or go to settings>system> turn off "Motion" see if that solves your problem

papa54 said:
hey man, go to settings >display> and untick"smart rotation" or go to settings>system> turn off "Motion" see if that solves your problem
Click to expand...
Click to collapse
He's talking about physical pieces moving, not screen rotation.
Sent from my SCH-I535 using Tapatalk 2

TXI Kaze said:
He's talking about physical pieces moving, not screen rotation.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Samsung does seem to make" plasticy" flimsy devices but they seem to be getting better. I was reluctant to buy my s3 because of that fact but now that I have it I couldn't be happier with it. Best phone I have ever had by far.

mojitomcqueen said:
Samsung does seem to make" plasticy" flimsy devices but they seem to be getting better. I was reluctant to buy my s3 because of that fact but now that I have it I couldn't be happier with it. Best phone I have ever had by far.
Click to expand...
Click to collapse
I've had the same issue with other non "plasticy" phones. The problem is the poor refurbishing of the phones.
Sent from my SCH-I535 using Tapatalk 2

mines brand new, and so is my blue one.
i can't film it because it's literally like a milimeter shift of the body..when you "twist" the body ever so slightly, you can see the battery start to pop out in the top left corner. if you hold it, you can feel this shift..but the "twist" is how you can accurately re-create it every time. put your thumb on like the top left back corner and your other hand on the bottom and just somewhat twist it to see.
just using it like normal use, i would notice the shift as well. my Nexus 7 does the EXACT same thing, but the nexus 7 causes pressure on the screen, which makes the blacks look whiter because the screen seems to be pushing against the glass, or the back or something. my N7 shifts pretty badly lol so that's how i started noticing it on my S3.

mines still shifting even though I'm putting pieces of paper to try to settle the battery in. If you twist the frame slightly with the back cover off you can see the upper left corner of the battery pop out and you can push it back in.. so the frame is moving the battery around meaning the battery compartment just isn't a good fit with this body design on some phones.
which unfortunately created creaking and popping noises like mine has... kind of annoying now but at least it's not as bad as the battery door creaking on the rezound.
Sent from my Samsung Galaxy S3 using Tapatalk 2

Gear s2 sport rotation bezel

I got my gear s2 on October 2nd. I really like the watch and I've enjoyed using it a lot. Now, I may be crazy but I swear the rotating bezel was rotating much easily (less pressure applied) the first couple of days. Lately, I feel like I need to put a little too much pressure on the bezel to rotate it l with one finger. Has anyone else noticed this? Rotating the bezel feels less clicky to me now.

seb1509 said:
I got my gear s2 on October 2nd. I really like the watch and I've enjoyed using it a lot. Now, I may be crazy but I swear the rotating bezel was rotating much easily (less pressure applied) the first couple of days. Lately, I feel like I need to put a little too much pressure on the bezel to rotate it l with one finger. Has anyone else noticed this? Rotating the bezel feels less clicky to me now.
Click to expand...
Click to collapse
I owned mine for a week before I returned it and my experience has been the opposite. The bezel started off stiffer then it became easier to rotate as days went by.
Sent from my SM-G925P using Tapatalk

Mine has gotten a bit easier, rather than stiffer after 10 days.

Help! Bezel Rotation Broken?

I purchased my Gear S2 on release day last month, and so far all has been good up until yesterday.
I was turning the bezel to check my notifications, and noticed it started to get really stiff. To the point where it was nearly impossible to turn it. I turned it a bit harder and it started turning again, still controlling the device, but there was no longer any "clicks" that the bezel usually makes when scrolling through things and it was still really stiff and hard to turn. No matter which way I turned it. It also started producing bits and pieces of some sort of rubber from underneath the bezel that I could somewhat pull off. You can feel the stainless steel grinding when you rotate it now, which is really concerning me. I'm thinking whatever mechanism helps the bezel rotate underneath somehow broke and I'm not sure what to do at this point. The device is still fully functional, but the bezel is nearly unusable, and that's kind of the reason I bought the Gear S2.
Any suggestions? I bought it from Best Buy off-contract on October 2nd.

Any ideas?

rogvid700 said:
Any ideas?
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Click to collapse
Send it back and claim warranty?

Call samsung support

Just to anyone who might come across this thread with the same problem, I took the device to the Best Buy that I purchased it from and they were able to exchange it because it was still under warranty

ocjelf said:
Call samsung support
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Click to collapse
I called Samsung with a similar issue. My bezel hasn't gotten stiff yet but the indicator "white dot" that goes around the watch face while turning the bezel sometimes goes the wrong way while scrolling through apps or reading email . This is only my 5th day with the watch. I love it BUT...I'm afraid this will get worse the longer I have it. I bought the watch from AT&T full retail. AT&T does not want to swap it and Samsung wants me to send it in for repair. I'm still within the 14 day return window at AT&T so I may just do that. Even though it will cost me $35 to do that :/

You will need to exchange it. I think what may have happened is that sand or grit has gotten under the bezel. This can happen even with a Swiss watch. The fact that it is hard to turn is usually an indication of this happening.

This has happened to mine after only 1 week. And I'm very gentle with it. The bezel is impossible to turn. I got the 3G version.

Fixed
When my Gear S2 started to feel resistive I used less than a drop of Super Lube around the rotating ring and worked it in a little. Better than new now. Rotates smooth with that sweet notch feel. I'm never without a pen super lube precision oiler in my pocket while at work. Part Number 51010. Amazon.

Disparky said:
When my Gear S2 started to feel resistive I used less than a drop of Super Lube around the rotating ring and worked it in a little. Better than new now. Rotates smooth with that sweet notch feel. I'm never without a pen super lube precision oiler in my pocket while at work. Part Number 51010. Amazon.
Click to expand...
Click to collapse
I wouldn't use an oil based lubricant on the bezel of the Gear S2. As was discussed in another thread, the Gear S2 is IP68 water resistant, which means it probably has a rubber seal underneath the bezel. Oil based lubricants may damage rubber seals and gaskets, so it is probably better to just rinse the watch with warm water. Since the Gear S2 is IP68 water resistant, holding it under the faucet and turning the bezel won't harm it. When my bezel gets sticky, I usually just take the band off and hold it under the kitchen faucet while turning the bezel.

The bezel has completely come off my s2 at some point and is lost. I've written to Samsung support and they wrote back with 3 suppliers ..... Useless information as they don't do any spares for the s2 ...... So I'm in limbo . In my opinion Samsung after care is rubbish

andycapp1606 said:
The bezel has completely come off my s2 at some point and is lost. I've written to Samsung support and they wrote back with 3 suppliers ..... Useless information as they don't do any spares for the s2 ...... So I'm in limbo . In my opinion Samsung after care is rubbish
Click to expand...
Click to collapse
What suppliers did they provide you with? I have the same issue

Put gun oil in the cracks and turn it not alot should be fine
rogvid700 said:
I purchased my Gear S2 on release day last month, and so far all has been good up until yesterday.
I was turning the bezel to check my notifications, and noticed it started to get really stiff. To the point where it was nearly impossible to turn it. I turned it a bit harder and it started turning again, still controlling the device, but there was no longer any "clicks" that the bezel usually makes when scrolling through things and it was still really stiff and hard to turn. No matter which way I turned it. It also started producing bits and pieces of some sort of rubber from underneath the bezel that I could somewhat pull off. You can feel the stainless steel grinding when you rotate it now, which is really concerning me. I'm thinking whatever mechanism helps the bezel rotate underneath somehow broke and I'm not sure what to do at this point. The device is still fully functional, but the bezel is nearly unusable, and that's kind of the reason I bought the Gear S2.
Any suggestions? I bought it from Best Buy off-contract on October 2nd.
Click to expand...
Click to collapse
gun oil fixed the issue every time it gets hard put a lil in the cracks n turn it

just rinse the watch in water it will clear the dust and dirt under the bezel and it will go back to working fine

The same exact issue has happened to my galaxy watch. That is how I found this thread and im sure others will be searching too so im replying even though its old. The bezel would stick and I would force it to turn and it would be fine and then small black chunks of some type of plastic began appearing from underneath it so I spent some time turning it over and over again and then removing these chunks and it has worked just fine since it stopped producing the black chunks of whatever. It seems like some type of plastic. I was thinking the backing from an adhesive tape but at the same time hoping it was not part of a gasket to keep water out. I wear the galaxy watch in the shower and so far it has been fine. This is my first switch from apple to Samsung and have gone through 3 first gen apple watches because the screen randomly falls off. I was not expecting to have issues with a near $400 Samsung watch. as long as its still waterproof then there really is not an issue but I would like to know what is coming out of my watch and why...It doesn't seem like a major issue so far though.

dnmeboy said:
The same exact issue has happened to my galaxy watch. That is how I found this thread and im sure others will be searching too so im replying even though its old. The bezel would stick and I would force it to turn and it would be fine and then small black chunks of some type of plastic began appearing from underneath it so I spent some time turning it over and over again and then removing these chunks and it has worked just fine since it stopped producing the black chunks of whatever. It seems like some type of plastic. I was thinking the backing from an adhesive tape but at the same time hoping it was not part of a gasket to keep water out. I wear the galaxy watch in the shower and so far it has been fine. This is my first switch from apple to Samsung and have gone through 3 first gen apple watches because the screen randomly falls off. I was not expecting to have issues with a near $400 Samsung watch. as long as its still waterproof then there really is not an issue but I would like to know what is coming out of my watch and why...It doesn't seem like a major issue so far though.
Click to expand...
Click to collapse
From my understanding the bezels operate by ceramic ball bearings what ever color. Which also means there has to be some kind of springs inside as well to Hold appropriate pressure on the ball bearing to give the rolling clicks. I am a mechanic so dirt grease and grime are everyday things for my watch and up til recently I rinse mine randomly to get the gunk out

*removed*

Question Loose bezel - normal, or need (another) replacement watch?

So I bought this watch a few weeks ago originally, and when it turned up I noticed the bezel seemed to be loose -
I sent it back to samsung for a replacement, after hearing from a few other owners that their bezels were rock solid, though several people did say they got loose ones too and did their own returns.
Got it replaced, and the new one is -
Basically the same? So... now I'm wondering if this is normal, and some people just don't even see it on theirs, or if I've just been unlucky?
I've had people tell me both sides so no idea who to believe at this point. Figured I'd try here this time instead of reddit!

It snaps on/off?
You could carefully add some teflon tape to dampen it if that is your goal.
That's disconcerting but maybe deliberate. Dirt can get in easier too.

no it just wobbles. and if you tap it you can hear a little tapping sound as it rocks. but it doesnt come off.
Or are you saying these are designed to snap of?

nirurin said:
no it just wobbles. and if you tap it you can hear a little tapping sound as it rocks. but it doesnt come off.
Or are you saying these are designed to snap of?
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Click to collapse
Not sure. It was a thought.
For that kind of money, it should be tight all way around. So I can understand your apprehension.
I'd return it if not satisfied...

nirurin said:
no it just wobbles. and if you tap it you can hear a little tapping sound as it rocks. but it doesnt come off.
Or are you saying these are designed to snap of?
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Click to collapse
If they are like previous Samsung rotating bezels (and I suspect they are), they are designed to snap off. Underneath there are springs, ball bearings, and a gasket ring. Seems every iteration of the watch with a rotating bezel has reports like this - I wonder if it's because a spring is missing, or something like that. Or, it could be perfectly normal. See this video for the Galaxy Watch:

jtOttawa said:
If they are like previous Samsung rotating bezels (and I suspect they are), they are designed to snap off. Underneath there are springs, ball bearings, and a gasket ring. Seems every iteration of the watch with a rotating bezel has reports like this - I wonder if it's because a spring is missing, or something like that. See this video for the Galaxy Watch:
Click to expand...
Click to collapse
Do you own one? Does yours wobble like mine? If non-wobbly versions definitely exist then I'll just keep replacing until I get a good one!

nirurin said:
Do you own one? Does yours wobble like mine? If non-wobbly versions definitely exist then I'll just keep replacing until I get a good one!
Click to expand...
Click to collapse
I do, and while it is difficult to gauge from looking at the video, I can't discern any significant wobble in mine. For example, if I place my thumbs at 3 and 9 o'clock, and try to rock the bezel, it does not move. Feels tight all round - although I will say the action when turning it is a bit 'clunkier' to me than my Gear S3 (which actually does have a bit of play in the bezel).

Sorry for the old thread, but where did you get your replacement bezel from? I only find whole bodies, costing arround 40-50$. My isnt turning that smooth on some "angles". Cleaning didn't help either.