Question Loose bezel - normal, or need (another) replacement watch? - Samsung Galaxy Watch 4

So I bought this watch a few weeks ago originally, and when it turned up I noticed the bezel seemed to be loose -
I sent it back to samsung for a replacement, after hearing from a few other owners that their bezels were rock solid, though several people did say they got loose ones too and did their own returns.
Got it replaced, and the new one is -
Basically the same? So... now I'm wondering if this is normal, and some people just don't even see it on theirs, or if I've just been unlucky?
I've had people tell me both sides so no idea who to believe at this point. Figured I'd try here this time instead of reddit!

It snaps on/off?
You could carefully add some teflon tape to dampen it if that is your goal.
That's disconcerting but maybe deliberate. Dirt can get in easier too.

no it just wobbles. and if you tap it you can hear a little tapping sound as it rocks. but it doesnt come off.
Or are you saying these are designed to snap of?

nirurin said:
no it just wobbles. and if you tap it you can hear a little tapping sound as it rocks. but it doesnt come off.
Or are you saying these are designed to snap of?
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Click to collapse
Not sure. It was a thought.
For that kind of money, it should be tight all way around. So I can understand your apprehension.
I'd return it if not satisfied...

nirurin said:
no it just wobbles. and if you tap it you can hear a little tapping sound as it rocks. but it doesnt come off.
Or are you saying these are designed to snap of?
Click to expand...
Click to collapse
If they are like previous Samsung rotating bezels (and I suspect they are), they are designed to snap off. Underneath there are springs, ball bearings, and a gasket ring. Seems every iteration of the watch with a rotating bezel has reports like this - I wonder if it's because a spring is missing, or something like that. Or, it could be perfectly normal. See this video for the Galaxy Watch:

jtOttawa said:
If they are like previous Samsung rotating bezels (and I suspect they are), they are designed to snap off. Underneath there are springs, ball bearings, and a gasket ring. Seems every iteration of the watch with a rotating bezel has reports like this - I wonder if it's because a spring is missing, or something like that. See this video for the Galaxy Watch:
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Click to collapse
Do you own one? Does yours wobble like mine? If non-wobbly versions definitely exist then I'll just keep replacing until I get a good one!

nirurin said:
Do you own one? Does yours wobble like mine? If non-wobbly versions definitely exist then I'll just keep replacing until I get a good one!
Click to expand...
Click to collapse
I do, and while it is difficult to gauge from looking at the video, I can't discern any significant wobble in mine. For example, if I place my thumbs at 3 and 9 o'clock, and try to rock the bezel, it does not move. Feels tight all round - although I will say the action when turning it is a bit 'clunkier' to me than my Gear S3 (which actually does have a bit of play in the bezel).

Sorry for the old thread, but where did you get your replacement bezel from? I only find whole bodies, costing arround 40-50$. My isnt turning that smooth on some "angles". Cleaning didn't help either.

Related

Loose hinge fix?

so I'm beginning to accept the fact that there's not much I can really do about my loose hinge. the truth is, it doesn't really hinder me in during regular use at all. however, its frustrating that I know it could have been better.
I might be satisfied if there was some case or something that secured the screen when open a bit more. maybe something involving magnets. anybody heard of anything like this? anybody wanna brainstorm on how to improvise it?
j.books said:
so I'm beginning to accept the fact that there's not much I can really do about my loose hinge. the truth is, it doesn't really hinder me in during regular use at all. however, its frustrating that I know it could have been better.
I might be satisfied if there was some case or something that secured the screen when open a bit more. maybe something involving magnets. anybody heard of anything like this? anybody wanna brainstorm on how to improvise it?
Click to expand...
Click to collapse
Dude... forget about it. If its really that bad... return it. Magnets will ruin the built in compass and god knows what other parts. Bad idea. Its supposed to be floatly. Trust me... its a welcom addition compared to the mytouch slide keyboard. The g2 is pretty smooth and as long as it doesn't fall when you hold it in a normal position, who cares...
This is my first post, hehe
bought my G2 on the 6th from Tmo store, mine is pretty solid, not loose at all, upside down, 45 degree angle, the screen doesnt go nowhere, closed or open, if i dont push it, it doesnt move, not even if i forcefully flick it!
im sure you could get a new one from tmobile/htc if it really bothers u, but looking at videos on youtube of the faulty screen, it would sure as hell bother me! good luck!
I'm in the same boat as j.books here. I'm LOVING the phone and while the wiggly hinge isn't an issue in how I use my phone it is just annoying knowing that it could/should have been better. I don't think I'm going to go through the hassle of returning the phone; it runs so well, I'm really afraid to spit in it's eye. :S
I'd contact whoever you got the phone from. If it is terribly loose and wiggly it's either a factory defect, packing fault. Possibly also fault of carrier. Either way if it's that much of an issue you may as well take the time to get to the bottom of it and figure out who to contact for a replacement or where to send your back to get it fixed. It's inconvenient for the user so make that clear when you contact them and demand some compensation.
I called t-mo last week and went to a t-mo store. it wasn't a 'known issue' at that point, and the t-mo store was absolutely worthless in terms of advice. one person was rude, one was nice, but both told me to call customer support, even though I already had.
the more I use the phone, the less of an issue it is. but it still bothers me. esp now that I know some people don't have the loose hinge. my 2 weeks is up on monday so I'm gonna call today and see if I am able to exchange it. problem is, I really don't want to go the whole weekend without it :\
j.books said:
.....maybe something involving magnets. anybody heard of anything like this?
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Click to collapse
I heard of magnets but I have no idea how they work....
....trollface.jpg
Take it apart, find the springs, and replace them with stronger ones. Other than that, your choices are replace it or live with it. Personally I'd replace the springs since I like to take things apart
Tell me how it goes don't see a G2 dis-assembly vid anywhere around
linkmaster_6 said:
I heard of magnets but I have no idea how they work....
....trollface.jpg
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effin magnets, how do they work?
SuperDave81 said:
effin magnets, how do they work?
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Click to collapse
effing miracles
j.books said:
so I'm beginning to accept the fact that there's not much I can really do about my loose hinge. the truth is, it doesn't really hinder me in during regular use at all. however, its frustrating that I know it could have been better.
I might be satisfied if there was some case or something that secured the screen when open a bit more. maybe something involving magnets. anybody heard of anything like this? anybody wanna brainstorm on how to improvise it?
Click to expand...
Click to collapse
If you wanted to do this you need self adhesive magnet tape, thinest available less than 1mm or I don't think this mod will help.
Disclaimer. I haven't tried this but am sure it will work.
Cut tape to 2 1/4" x 1/2"
Cut 1/8" wide notch @ 1" to the right of left/rear edge.
Depth of notch [email protected] 1/4" ( the notch is for the small microswitch that senses the phone is closed, this switch also creates the limiting factor of magnet thickness. Bend the hoop upward you say? )
Test fit before you remove the backing ( magnet tape is placed between ribbon cable on left and 3rd hinge on right with notch around the microswitch. )
Good Luck!
PS this mod will hold the screen open and closed with no effect in between. I don't think it'll effect the compass because there is already tons of EMI in these devices, also you can recalibrate the compass and since the magnet is static it should compensate. Again good luck! And post pics if anyone is brave enough to attempt.
.
SuperDave81 said:
effin magnets, how do they work?
Click to expand...
Click to collapse
This thread is going places
kgold708 said:
If you wanted to do this you need self adhesive magnet tape, thinest available less than 1mm or I don't think this mod will help.
Disclaimer. I haven't tried this but am sure it will work.
Cut tape to 2 1/4" x 1/2"
Cut 1/8" wide notch @ 1" to the right of left/rear edge.
Depth of notch [email protected] 1/4" ( the notch is for the small microswitch that senses the phone is closed, this switch also creates the limiting factor of magnet thickness. Bend the hoop upward you say? )
Test fit before you remove the backing ( magnet tape is placed between ribbon cable on left and 3rd hinge on right with notch around the microswitch. )
Good Luck!
Click to expand...
Click to collapse
thanks dude. I was thinking of something like that, but I wasn't sure any magnetic tape would be thin enough. I looked it up and they never seem to specify the thickness, but there are products described as 'extra thin,' such as this: http://www.amazon.com/Extra-Flexible-Adhesive-Magnetic-Dispenser/dp/B000NNQ1CK ...think it would work?
SuperDave81 said:
effin magnets, how do they work?
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Click to collapse
hahaha. you just blew my f***ing mind
j.books said:
thanks dude. I was thinking of something like that, but I wasn't sure any magnetic tape would be thin enough. I looked it up and they never seem to specify the thickness, but there are products described as 'extra thin,' such as this: http://www.amazon.com/Extra-Flexible-Adhesive-Magnetic-Dispenser/dp/B000NNQ1CK ...think it would work?
Click to expand...
Click to collapse
Umm.... yep that looks like it'll do. When you get it stick some on wax paper, flip upside down,get one of those 6" metal "machinist rulers" , do your layout with a sharp pencil,and cut with exacto knife or new utility blade, test fit before removing wax paper(also compass,gps,etc function). Maybe use some cardboard pieces to hold the hinge open, getting the magnet into position will be the hardest part. Good luck and post pics/review.
This idea really appeals to my inner hacker.
keenerb said:
This idea really appeals to my inner hacker.
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Click to collapse
Do It!!! I would do it myself but I'm actually happy with my hinge and have to many other projects in the pipeline at the moment.
Apart from magnetic tape, we can also consider velcro/hook & loop
just stick a little at the back of the screen and the upper part of the keyboard
not too much to avoid noise/falling hair/forceful push
just the amount that keeps the screen in position anytime will do

Has anyone else noticed this? back cover issue

When you hold your back cover up to the light you can see a bunch off little cuts. What are these!?!? They're driving me crazy even though I can't see them in sunlight or anything else except indoor lights. Like really close. I haven't dropped it yet or even set it on a table.
Does anyone else have these and what are they?!!
Android Touch said:
When you hold your back cover up to the light you can see a bunch off little cuts. What are these!?!? They're driving me crazy even though I can't see them in sunlight or anything else except indoor lights. Like really close. I haven't dropped it yet or even set it on a table.
Does anyone else have these and what are they?!!
Click to expand...
Click to collapse
I came into your house while your sleeping and messed with your phone a little bit... sorry about that
ap3604 said:
I came into your house while your sleeping and messed with your phone a little bit... sorry about that
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Click to collapse
Your funny.
I'm not even sure what you mean by little cuts. Any chance of posting a pic that shows them?
My phone's been treated fairly gently, but not with kid gloves. If I look really hard in the right kind of lighting I can see a few micro-scratches on the shiny plastic back. I see the same thing on my shiny black iPhone 3gs and my Galaxy S i9000.
distortedloop said:
I'm not even sure what you mean by little cuts. Any chance of posting a pic that shows them?
My phone's been treated fairly gently, but not with kid gloves. If I look really hard in the right kind of lighting I can see a few micro-scratches on the shiny plastic back. I see the same thing on my shiny black iPhone 3gs and my Galaxy S i9000.
Click to expand...
Click to collapse
That's what I'm talking about. How can they be scratches though because I haven't dropped my phone yet. Or even set it on the table.
I suppose they could be scratches from rough cloth....from putting the phone in your pocket and taking it out.
I haven't really noticed them on my phone, though I can't say they'd bother me all that much if I had to hold the thing in the light just right.
Android Touch said:
That's what I'm talking about. How can they be scratches though because I haven't dropped my phone yet. Or even set it on the table.
Click to expand...
Click to collapse
Are they in any kind of swirling pattern?
I suspect they're just remnants of the manufacturing/packaging process. Either that or just a (bad) side effect of using shiny black plastic backs. Like I said, even my iPhone(s) with it's ceramic/plastic back have the same thing, especially the black one.
Thanks for the replies guys.
Yeah I can barely notice them, it just bothers me that I've babied this phone and it somehow got little scratches.
Android Touch said:
Thanks for the replies guys.
Yeah I can barely notice them, it just bothers me that I've babied this phone and it somehow got little scratches.
Click to expand...
Click to collapse
I know how you feel. If you're really worried about scratches, you could put an "invisible shield" or other protector on the back only (I don't use them on the front ever). I put one on my Galaxy S i9000 after about 6 weeks because it really started getting scuffed up. The plastic on the NS looks similar, so this may be a concern down the road if you want to keep it looking pristine.
Thanks for the "thanks" button push, btw.

[Q] something rattling inside my transformer!!!!

just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
you sure it isn't edge creak? if it really is ratteling return it.
not a creak. something moves inside the unit from one end to the other. only started tonight. thing is I have no light bleed no sharp edges ....... don't know if its just something got in through a gap somewhere or something snapped off inside
My opinion would be return it, sure it could be harmless but it's still a faulty product. It could also **** up your device later on or be a sign of more ominous things.
I know you are right .... but I bought it from comet and it took long enough to arrive so god knows how long a replacement will take
and sods law ill get light bleed or gaps or sharp edges next time
ill ring comet tomorrow
wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
Click to expand...
Click to collapse
If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?
wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
Click to expand...
Click to collapse
If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?
I know there are 2 openings right under the LCD itself cover. On the left hand side there is tow half inch hole under the LCD, if you take a piec of paper and insert it at the left hand edge and sort of drag it down...you'll know where the gaps are, but this is too small for anything to go through...maybe these are air vents.
its not the camera. I'm sat here web browsing and if I rotate landscape and portrait it hear something moving.
not sure I follow what you mean about the holes. wondering if something has got in through the keyboard dock points???
It's probably baby teeth. I hear they're good luck.
stuntdouble said:
It's probably baby teeth. I hear they're good luck.
Click to expand...
Click to collapse
Or the hamster fell out of the wheel
Sounds like another asus QC story, i wonder what crazy stories will come next?
Good luck with getting it resolved.
Photo cameras have mechanical orientation sensors that are making a noise when going from landscape to portrait but they are very quiet and I doubt they are used in phones and tablets which have accelerometers.
this was something definitely moving about..... ie traveling the length and width of the unit.
its stopped now though so I haven't got a hope in hell of persuading comet that "my unit was rattling, honest! "
don't worry about persuading comet...just give them a call and they'll replace it...
I asked for a replacement yesterday..and I believe the support guy had no idea what a light bleed is, and he tole me parcelforce will come my home with a new TF on Monday..
damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?
wilbur-force said:
damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?
Click to expand...
Click to collapse
You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.
levenite said:
You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.
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Click to collapse
That's a good way to screw up other components inside your device. I wouldnt do that if I were you.
lol, no, i think i will avoid the magnets thanks
.... sent from my shiny new keyboard that arrived this afternoon by the way

dissasembling an HTC inspire- stuff behind screen!

wondering if anyone has ever dissasembled thier inspire before....if its hard, tricky, details.
wierd thing, i dropped my phone yesterday, as it was falling i fumbled for it, smacked it up agains the wall in my house. Bits of drywall got wedged between the screen and the body of the phone, as i was trying to get it out with a thin knife, some of it dropped down inside the phone. i want to get it out because i have a feeling it will ende up making white dust in my screen.
another reason id like to get it open is to see if i can get the bottom right coner of the phone re-secured. its loose and floats up and down.
oFUNGUSo said:
wondering if anyone has ever dissasembled thier inspire before....if its hard, tricky, details.
wierd thing, i dropped my phone yesterday, as it was falling i fumbled for it, smacked it up agains the wall in my house. Bits of drywall got wedged between the screen and the body of the phone, as i was trying to get it out with a thin knife, some of it dropped down inside the phone. i want to get it out because i have a feeling it will ende up making white dust in my screen.
another reason id like to get it open is to see if i can get the bottom right coner of the phone re-secured. its loose and floats up and down.
Click to expand...
Click to collapse
DO NOT DO THIS! Not that you don't have the ability to do so...But because this phone has not been on the market for a year yet. the screen coming up is a defect. Get it replaced.
EDIT: A EXTREMELY slight movement is normal. It has to give to be stable. It's kind of the same concept behind a wooden roller coaster. Some, very minor flex is required, as it actually supplies more structural integrity. Now...If you had a knife under the screen, that is far too much flex, and should in fact be replaced.
tribalartgod said:
DO NOT DO THIS! Not that you don't have the ability to do so...But because this phone has not been on the market for a year yet. the screen coming up is a defect. Get it replaced.
EDIT: A EXTREMELY slight movement is normal. It has to give to be stable. It's kind of the same concept behind a wooden roller coaster. Some, very minor flex is required, as it actually supplies more structural integrity. Now...If you had a knife under the screen, that is far too much flex, and should in fact be replaced.
Click to expand...
Click to collapse
lol i think you are misunderstanding me, i was just trying to scrape the drywall from the little gap between the body and the screen on the left side fo the phone, i wasnt prying under it. the bottom right corner is something seperate. its not coming completely apart but it flexes noticeable up and down and make the screen turn funny colors there. ive read that its a common thing, but its not bad enough for me to want to send my phone in for replacement. i didnt get it from at&t
oFUNGUSo said:
lol i think you are misunderstanding me, i was just trying to scrape the drywall from the little gap between the body and the screen on the left side fo the phone, i wasnt prying under it. the bottom right corner is something seperate. its not coming completely apart but it flexes noticeable up and down and make the screen turn funny colors there. ive read that its a common thing, but its not bad enough for me to want to send my phone in for replacement. i didnt get it from at&t
Click to expand...
Click to collapse
Ah ok. I understand now. And I know what you need to get ALL of it out in seconds! You need Cyber Clean. I got some for Christmas and this stuff is amazing! Attached is what to look for. You can find it at Target normally in a little pouch. Got mine from thinkgeek and got a whole tub.
Damn...I sounded like Billy Mays there for a second. haha
tribalartgod said:
Ah ok. I understand now. And I know what you need to get ALL of it out in seconds! You need Cyber Clean. I got some for Christmas and this stuff is amazing! Attached is what to look for. You can find it at Target normally in a little pouch. Got mine from thinkgeek and got a whole tub.
Damn...I sounded like Billy Mays there for a second. haha
Click to expand...
Click to collapse
what the #$)%*( is that stuff!?!?!?!? LOL
im must know moar!
I can make a quick video of mine in use if you like? This stuff rules! And is completely harmless to your electronics.
oFUNGUSo said:
what the #$)%*( is that stuff!?!?!?!? LOL
im must know moar!
Click to expand...
Click to collapse
Looks like some sort of fungus
newter55 said:
Looks like some sort of fungus
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Click to collapse
LMAO. must have. even if this stuff dosnt work for my specific problem, i can think of at least 10 different things i can use if for right away.
i've been thinking about getting that stuff, i guess i will now though but i really need it to clean out under my macs keyboard
Yeah...
You really don't want to try to tackle taking this phone apart.. it is prolly one of the hardest phones to do.
cordell507 said:
i've been thinking about getting that stuff, i guess i will now though but i really need it to clean out under my macs keyboard
Click to expand...
Click to collapse
Check it out http://www.youtube.com/watch?v=jums36Hz39c&feature=related
Funny my screen "flexes" on the bottom right corner. It really bugs me, its stupid, but I wish I could fix it. It pops up, then I push it down. It's stays for less than 10min and pops back up. I'm not sure if its worth the hassle to call HTC.
sn707 said:
Funny my screen "flexes" on the bottom right corner. It really bugs me, its stupid, but I wish I could fix it. It pops up, then I push it down. It's stays for less than 10min and pops back up. I'm not sure if its worth the hassle to call HTC.
Click to expand...
Click to collapse
I used a clamp on mine last night. Placed a cloth between it and the phone and let the clamp do its thing for about 10 hours before taking it off this morning. I can see and tell a noticeable improvement. No flex. But only time will tell if this did the trick or not. So far after 3 hours it has not come up at the corner.
sent from my Inspire 4G using Tapatalk
will HTC really replace the phone over this corner issue? i dont think im going to be able to get the drywall out of my phone and its really bugging me, its wedged in theere HARD. hard enought to make the body of the phone flex away from the side of the screen......and there some thin plastic layer between the phone body and the side of the screen.....which i have messed up by trying to scrape the drywall out with a knife. boo. phone works perfectly but i hate the cosmetic issues
tribalartgod said:
DO NOT DO THIS! Not that you don't have the ability to do so...But because this phone has not been on the market for a year yet. the screen coming up is a defect. Get it replaced.
EDIT: A EXTREMELY slight movement is normal. It has to give to be stable. It's kind of the same concept behind a wooden roller coaster. Some, very minor flex is required, as it actually supplies more structural integrity. Now...If you had a knife under the screen, that is far too much flex, and should in fact be replaced.
Click to expand...
Click to collapse
Have other people been having the screen coming up problem? Mine is so severe that I can see light bleed on the bottom right hand corner. Wonder if it's covered by AT&T warranty
I just started having this same proble.I am TIIIIIIIRRRRRREEEDDDDD of ATT's crap though. I have been on the phone with them for 32 hrs in 38 days with now 4 different phones and I LOVE the Inspire. I am having the same issues now though where the screen is coming up and it's really really annoying. I mean REALLY annoying. I am thinking to just put an otter box defender on it and it will be fine? Can anyone confirm that the defender will keep the screen in place or any case for that matter?
I bought a silicon cover for $2 shipped off ebay and I didn't notice this issue until I just checked after reading this thread. The cover adds some serious bulk to the phone, but kept it from breaking when I dropped it from upper chest level on concrete (I'm 5'11"... and I swiped too far and caught the edge with my thumb. I almost cried).
P.S. It still hit hard enough to gouge the metal through the thick silicon

Help! Bezel Rotation Broken?

I purchased my Gear S2 on release day last month, and so far all has been good up until yesterday.
I was turning the bezel to check my notifications, and noticed it started to get really stiff. To the point where it was nearly impossible to turn it. I turned it a bit harder and it started turning again, still controlling the device, but there was no longer any "clicks" that the bezel usually makes when scrolling through things and it was still really stiff and hard to turn. No matter which way I turned it. It also started producing bits and pieces of some sort of rubber from underneath the bezel that I could somewhat pull off. You can feel the stainless steel grinding when you rotate it now, which is really concerning me. I'm thinking whatever mechanism helps the bezel rotate underneath somehow broke and I'm not sure what to do at this point. The device is still fully functional, but the bezel is nearly unusable, and that's kind of the reason I bought the Gear S2.
Any suggestions? I bought it from Best Buy off-contract on October 2nd.
Any ideas?
rogvid700 said:
Any ideas?
Click to expand...
Click to collapse
Send it back and claim warranty?
Call samsung support
Just to anyone who might come across this thread with the same problem, I took the device to the Best Buy that I purchased it from and they were able to exchange it because it was still under warranty
ocjelf said:
Call samsung support
Click to expand...
Click to collapse
I called Samsung with a similar issue. My bezel hasn't gotten stiff yet but the indicator "white dot" that goes around the watch face while turning the bezel sometimes goes the wrong way while scrolling through apps or reading email . This is only my 5th day with the watch. I love it BUT...I'm afraid this will get worse the longer I have it. I bought the watch from AT&T full retail. AT&T does not want to swap it and Samsung wants me to send it in for repair. I'm still within the 14 day return window at AT&T so I may just do that. Even though it will cost me $35 to do that :/
You will need to exchange it. I think what may have happened is that sand or grit has gotten under the bezel. This can happen even with a Swiss watch. The fact that it is hard to turn is usually an indication of this happening.
This has happened to mine after only 1 week. And I'm very gentle with it. The bezel is impossible to turn. I got the 3G version.
Fixed
When my Gear S2 started to feel resistive I used less than a drop of Super Lube around the rotating ring and worked it in a little. Better than new now. Rotates smooth with that sweet notch feel. I'm never without a pen super lube precision oiler in my pocket while at work. Part Number 51010. Amazon.
Disparky said:
When my Gear S2 started to feel resistive I used less than a drop of Super Lube around the rotating ring and worked it in a little. Better than new now. Rotates smooth with that sweet notch feel. I'm never without a pen super lube precision oiler in my pocket while at work. Part Number 51010. Amazon.
Click to expand...
Click to collapse
I wouldn't use an oil based lubricant on the bezel of the Gear S2. As was discussed in another thread, the Gear S2 is IP68 water resistant, which means it probably has a rubber seal underneath the bezel. Oil based lubricants may damage rubber seals and gaskets, so it is probably better to just rinse the watch with warm water. Since the Gear S2 is IP68 water resistant, holding it under the faucet and turning the bezel won't harm it. When my bezel gets sticky, I usually just take the band off and hold it under the kitchen faucet while turning the bezel.
The bezel has completely come off my s2 at some point and is lost. I've written to Samsung support and they wrote back with 3 suppliers ..... Useless information as they don't do any spares for the s2 ...... So I'm in limbo . In my opinion Samsung after care is rubbish
andycapp1606 said:
The bezel has completely come off my s2 at some point and is lost. I've written to Samsung support and they wrote back with 3 suppliers ..... Useless information as they don't do any spares for the s2 ...... So I'm in limbo . In my opinion Samsung after care is rubbish
Click to expand...
Click to collapse
What suppliers did they provide you with? I have the same issue
Put gun oil in the cracks and turn it not alot should be fine
rogvid700 said:
I purchased my Gear S2 on release day last month, and so far all has been good up until yesterday.
I was turning the bezel to check my notifications, and noticed it started to get really stiff. To the point where it was nearly impossible to turn it. I turned it a bit harder and it started turning again, still controlling the device, but there was no longer any "clicks" that the bezel usually makes when scrolling through things and it was still really stiff and hard to turn. No matter which way I turned it. It also started producing bits and pieces of some sort of rubber from underneath the bezel that I could somewhat pull off. You can feel the stainless steel grinding when you rotate it now, which is really concerning me. I'm thinking whatever mechanism helps the bezel rotate underneath somehow broke and I'm not sure what to do at this point. The device is still fully functional, but the bezel is nearly unusable, and that's kind of the reason I bought the Gear S2.
Any suggestions? I bought it from Best Buy off-contract on October 2nd.
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gun oil fixed the issue every time it gets hard put a lil in the cracks n turn it
just rinse the watch in water it will clear the dust and dirt under the bezel and it will go back to working fine
The same exact issue has happened to my galaxy watch. That is how I found this thread and im sure others will be searching too so im replying even though its old. The bezel would stick and I would force it to turn and it would be fine and then small black chunks of some type of plastic began appearing from underneath it so I spent some time turning it over and over again and then removing these chunks and it has worked just fine since it stopped producing the black chunks of whatever. It seems like some type of plastic. I was thinking the backing from an adhesive tape but at the same time hoping it was not part of a gasket to keep water out. I wear the galaxy watch in the shower and so far it has been fine. This is my first switch from apple to Samsung and have gone through 3 first gen apple watches because the screen randomly falls off. I was not expecting to have issues with a near $400 Samsung watch. as long as its still waterproof then there really is not an issue but I would like to know what is coming out of my watch and why...It doesn't seem like a major issue so far though.
dnmeboy said:
The same exact issue has happened to my galaxy watch. That is how I found this thread and im sure others will be searching too so im replying even though its old. The bezel would stick and I would force it to turn and it would be fine and then small black chunks of some type of plastic began appearing from underneath it so I spent some time turning it over and over again and then removing these chunks and it has worked just fine since it stopped producing the black chunks of whatever. It seems like some type of plastic. I was thinking the backing from an adhesive tape but at the same time hoping it was not part of a gasket to keep water out. I wear the galaxy watch in the shower and so far it has been fine. This is my first switch from apple to Samsung and have gone through 3 first gen apple watches because the screen randomly falls off. I was not expecting to have issues with a near $400 Samsung watch. as long as its still waterproof then there really is not an issue but I would like to know what is coming out of my watch and why...It doesn't seem like a major issue so far though.
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From my understanding the bezels operate by ceramic ball bearings what ever color. Which also means there has to be some kind of springs inside as well to Hold appropriate pressure on the ball bearing to give the rolling clicks. I am a mechanic so dirt grease and grime are everyday things for my watch and up til recently I rinse mine randomly to get the gunk out
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