Just opened my new Honor 8 I received from NewEgg. Has a stuck pixel on the screen
Should I return it to NewEgg or contact Huawei for exchange? Anyone know if Huawei will replace just the screen or exchange the whole device?
Should I just accept my fate and live with it, or will this just get worse over time?
Tarv said:
Just opened my new Honor 8 I received from NewEgg. Has a stuck pixel on the screen
Should I return it to NewEgg or contact Huawei for exchange? Anyone know if Huawei will replace just the screen or exchange the whole device?
Should I just accept my fate and live with it, or will this just get worse over time?
Click to expand...
Click to collapse
Return it to Newegg, why bother going through Huawei?
Related
Hey
I need to return my 6 month old Pixel due to an issue where callers cannot hear me and i cannot hear them.
Even though i purchased from EE, Google have agreed to do the warranty claim.
Whats the process really like? They say i will get my return within 7-14 days. Is this true?
I am on my 4th Pixel. First you report the problem, trouble shoot the issue. If it doesn't work, you can get a replacement. There are 2 ways to replace the phone, 1 Send the phone and after they receive it they send you a replacement. 2 They send you a replacement in the mail and after you get the replacement you send the damaged phone back. With the second option, they ask for a credit card or debit and put a hold for the price of the phone until they receive the other phone. If they don't get the phone back a certain time frame, you will be charged. You will get a refurbished phone, not a new one.
Hi. any ideal if i can get a repair from them if this item was a gift from my friend? As they bought it from other retail outlet from outside the google store.
Is there a way not to contact the retailer for the warranty as i doubt they can provide it also. Anyway for direct google to do the exchange? Thanks in advance ..
chrisinsocalif said:
I am on my 4th Pixel. First you report the problem, trouble shoot the issue. If it doesn't work, you can get a replacement. There are 2 ways to replace the phone, 1 Send the phone and after they receive it they send you a replacement. 2 They send you a replacement in the mail and after you get the replacement you send the damaged phone back. With the second option, they ask for a credit card or debit and put a hold for the price of the phone until they receive the other phone. If they don't get the phone back a certain time frame, you will be charged. You will get a refurbished phone, not a new one.
Click to expand...
Click to collapse
New to this, Is there any chance of a good reason to try and get a refurbished. I currently own a Verizon Google Pixel 32g 7.1.2 (Build NHG470 W. JUL. 2017 Security Patch),but I want to root my own device and from what I understand I must unlock the bootloader b4 I can achieve root? If so what do I need to tell warranty Dept. When requesting a refurbished phone?
Just an update to my initial post.
Eventually I did the repair through EE. Google needed the device shipping to Germany! (Postage paid by Google though). But I thought this may take longer. And I'd have no loan phone.
The process through EE was painless. Chatted online and they said to drop the phone off to a store. Was given a basic Samsung Ace 3. 7 working days later the phone was at the store.
It was replaced, I guess with a refurbished phone. Newer than the previous and this bootloader is unlocked, it was locked to EE before!
I had the same problem and got a new phone 2 days after troubleshooting did not help.
The volume button popped out suddenly, of my 3-month old device bought from the OnePlus US store.
Will OnePlus replace it since it is so early after purchase?
I came from Pixel and Google definitely did.
sjgoel said:
The volume button popped out suddenly, of my 3-month old device bought from the OnePlus US store.
Will OnePlus replace it since it is so early after purchase?
I came from Pixel and Google definitely did.
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Click to collapse
I had this problem around Christmas, happened right after I applied a screen protector. I doubt there's any connection. OnePlus refused to replace mine on the basis that I bought it second hand, which is fair enough. They'll probably sort you out.
mankymoo said:
I had this problem around Christmas, happened right after I applied a screen protector. I doubt there's any connection. OnePlus refused to replace mine on the basis that I bought it second hand, which is fair enough. They'll probably sort you out.
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You got it repaired on your own. Is it easily done? Cost?
I forgot to reply. Luckily my 3rd party vendor was lenient and swapped the device, but in the case of Oneplus, I can't say for certain but I'd expect that they honour your warranty.
sjgoel said:
The volume button popped out suddenly, of my 3-month old device bought from the OnePlus US store.
Will OnePlus replace it since it is so early after purchase?
I came from Pixel and Google definitely did.
Click to expand...
Click to collapse
Had this problem and oneplus fixed it.
2weeks later again, back to oneplus
danny b. said:
Had this problem and oneplus fixed it.
2weeks later again, back to oneplus
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Click to collapse
I am even afraid to send it - in current circumstances, you never know how many weeks it will be before it comes back.
sjgoel said:
I am even afraid to send it - in current circumstances, you never know how many weeks it will be before it comes back.
Click to expand...
Click to collapse
Mine was away for 3days. So pretty fast
Hello
Anyone here who purchased pixel phone from Currys or carphone warehouse website ever asked for proof of purchase with IMEI and actually got it?
Google asking for it to replace under warranty.
Stdange. I had good expierence with google RMA. I bought Pixel 6 Pro from hands. It was working ok, but unfortunately it heated very often in the summer and I asked google for RMA. And they didn't asked for proof of purchase. I said phone bought feom hands. And google replaced because phone still was under warranty. But with Pixel 2 XL google asked for proof of purchace because they wanted I'm going to the store and ask them to replace. And as store didn't want to replace google accepted for RMA.
Whenever i have bought from them the IMEI has always been on the reciept that was with the phone when it was delivered. You are probably better off letting Currys deal with the phone to be honest given your contract is with them.
MrBelter said:
Whenever i have bought from them the IMEI has always been on the reciept that was with the phone when it was delivered. You are probably better off letting Currys deal with the phone to be honest given your contract is with them.
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Click to collapse
Mine was delivered with no invoice.
Currys will take it back and see if they can repair which means no phone for who knows how long. Google includes warranty so want to use them for quick replacement.
Turn around was 2 weeks when i took a phone back to Currys, they just sent it off to Nokia who replaced the phone.
MrBelter said:
Turn around was 2 weeks when i took a phone back to Currys, they just sent it off to Nokia who replaced the phone.
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Click to collapse
That's the problem I don't have spare phone. Google offer advanced replacement so they collect old and deliver new same time but keep a hold on bank for full amount in case they do not get correct old phone back.
With no proof of purchase/IMEI what choice do you have? You could end up nearly a grand out of pocket.
Hello guys,
I've been using mix fold 2 for a month in United States. Bought it from Offer Up brand new. Today there is a big dead pixel and a white line appeared on the hinge. Also right by the dead pixel home button getting touches by itself randomly.
My question is does anybody know how to claim a warranty in English with Xiaomi. Does anybody have any experience with that since this is only a China phone?
Attached the photos of the dead pixel and the line.
Why don't you try the seller that you bought it from?
They usually offer at least 1 year of warranty...
Their English might be a tad better...
OrionBG said:
Why don't you try the seller that you bought it from?
They usually offer at least 1 year of warranty...
Their English might be a tad better...
Click to expand...
Click to collapse
Bought it from Offerup. Already contacted the seller. He is just a person who bought only one item from China and sold it here in US. He is not a reseller. So I need to deal with Xiaomi directly. Tried their website to open warranty claim but no luck so far.
onrbttl said:
Bought it from Offerup. Already contacted the seller. He is just a person who bought only one item from China and sold it here in US. He is not a reseller. So I need to deal with Xiaomi directly. Tried their website to open warranty claim but no luck so far.
Click to expand...
Click to collapse
Any luck with this. I have a dead spot on mine where the crease is. I guess go back to the Fold 4
dallas1164 said:
Any luck with this. I have a dead spot on mine where the crease is. I guess go back to the Fold 4
Click to expand...
Click to collapse
Unfortunately. Seems like you need to be in China to use warranty service of Xiaomi. Lesson learned. Now I understand why people choose Samsung or Apple over Mix Fold 2. Even mix fold 2 is a better phone overall.
Sales after support is very important. I switched to Apple Iphone 14 pro max. Never going back to Xiaomi to be honest.
onrbttl said:
Unfortunately. Seems like you need to be in China to use warranty service of Xiaomi. Lesson learned. Now I understand why people choose Samsung or Apple over Mix Fold 2. Even mix fold 2 is a better phone overall.
Sales after support is very important. I switched to Apple Iphone 14 pro max. Never going back to Xiaomi to be honest.
Click to expand...
Click to collapse
I have to agree with you. Love this phone but the compramies are starting to get to me
You wouldn't be able to get warranty for our Xiaomi Fold 2 here in North America. The only way is to send it back to China to have it repair. But there will be risk on doing that. You can purchase an inner screen on Aliexpress. I dropped my phone and the front screen cracked. The front screen is like Cad$280 and the inner screen sells for Cad$770.50
avfs313 said:
You wouldn't be able to get warranty for our Xiaomi Fold 2 here in North America. The only way is to send it back to China to have it repair. But there will be risk on doing that. You can purchase an inner screen on Aliexpress. I dropped my phone and the front screen cracked. The front screen is like Cad$280 and the inner screen sells for Cad$770.50
Click to expand...
Click to collapse
Thanks for the info. Appreciate it. I’m actually lucky. It wasn’t a dead pixel after all
dallas1164 said:
Thanks for the info. Appreciate it. I’m actually lucky. It wasn’t a dead pixel after all
Click to expand...
Click to collapse
What was it?
onrbttl said:
Unfortunately. Seems like you need to be in China to use warranty service of Xiaomi. Lesson learned. Now I understand why people choose Samsung or Apple over Mix Fold 2. Even mix fold 2 is a better phone overall.
Sales after support is very important. I switched to Apple Iphone 14 pro max. Never going back to Xiaomi to be honest.
Click to expand...
Click to collapse
Where did you got the information from, that repair via Xiaomi china is supported?
Terminator-XX said:
What was it?
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Click to collapse
It was a theme that I was using for some strange reason.
I just ordered the new Pixel Tablet with 256GB. It will work nicely with my Pixel 7 Pro and replace my aging Lenovo Tab 4 8 plus.
$599 with the dock, less the $200 credit from my P7P purchase last October.
Delivery is June 20.
Is anyone getting one?
Hi,
Defintely want to get one to match with my P7P but I am wondering about the stylus functionalities though.
I saw in the caracteristics of the Pixel Tablet that it supports USI2.0 but I don't know that much this standard.
Anybody knows anything about how that'll work? Anything comparable to what Samsung does?
Thanks
I ordered one arriving on the 20th too. Haven't had an Android tablet in a long time and looking forward to blocking ads which makes my iPad so annoying.
Hope it's just like my P7 Pro with a bigger screen
Just got a notice that my Pixel tablet will be delivered tomorrow. Too bad that I am out of town until Friday.
That sucks, however, you've got another thing to look forward to upon your return. Mine came today and I'm setting it up now. New factory image posted, as well.
MArtyChubbs said:
That sucks, however, you've got another thing to look forward to upon your return. Mine came today and I'm setting it up now. New factory image posted, as well.
Click to expand...
Click to collapse
Are you going to root? Glad the factory image is up in case I bork it.
Did anyone have delays in their order? I have a vacation coming up and they claim to be delivering at the day before.
mine was shipped "overnight delivery"