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Hi,
So my Sesation is locked to t-mobile, and I can't find the unlock code, it is not in any file such as mmcblk0p6, etc..
Its S/N is an HT one, so I can't understand where it could be.
Thanks for suggestions.
lokiju said:
Hi,
So my Sesation is locked to t-mobile, and I can't find the unlock code, it is not in any file such as mmcblk0p6, etc..
Its S/N is an HT one, so I can't understand where it could be.
Thanks for suggestions.
Click to expand...
Click to collapse
have you seen this?
http://forum.xda-developers.com/showthread.php?t=1232107
rzr86 said:
have you seen this?
http://forum.xda-developers.com/showthread.php?t=1232107
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Click to collapse
Yes, already tried
lokiju said:
Yes, already tried
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Click to collapse
http://www.2shared.com/file/Mg7PsSqe/PG58DIAG.html download this put on SD and flash from bootloader
If you are in the US, DON'T Sim unlock your phone because it is already illegal. Started just last Saturday. The only way you can unlock it legally is to ask the carrier that sold you the phone.
Stupid law maker
Source: http://abcnews.go.com/m/story?id=18319518
Sent from my HTC Sensation using xda app-developers app
AndroidNeophyte said:
If you are in the US, DON'T Sim unlock your phone because it is already illegal. Started just last Saturday. The only way you can unlock it legally is to ask the carrier that sold you the phone.
Stupid law maker
Source: http://abcnews.go.com/m/story?id=18319518
Sent from my HTC Sensation using xda app-developers app
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Only if you bought your phone after October 12th if I'm not mistaken. Bought before then I think its still ok to unlock. Research this first before you try something potentially illegal.
icanttinkofaname said:
Only if you bought your phone after October 12th if I'm not mistaken. Bought before then I think its still ok to unlock. Research this first before you try something potentially illegal.
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Not to mention that this law is HIGHLY likely to be overturned on appeal as soon as any lawyer worth his salt gets a hold of the case.
The DMCA was designed for a completely different purpose that can't even remotely be connected with the locked status of a cell phone. It's an easy appeal. Someone just has to appeal it.
Skipjacks said:
Not to mention that this law is HIGHLY likely to be overturned on appeal as soon as any lawyer worth his salt gets a hold of the case.
The DMCA was designed for a completely different purpose that can't even remotely be connected with the locked status of a cell phone. It's an easy appeal. Someone just has to appeal it.
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I sure hope so. They implement this to protect copyright infringement. I might be missing something but I don't see the connection between copyright protection and Sim unlock. Law makers just jump on a decision just to show they are doing something even if it doesn't make sense.
Sent from my HTC Sensation using xda app-developers app
AndroidNeophyte said:
I sure hope so. They implement this to protect copyright infringement. I might be missing something but I don't see the connection between copyright protection and Sim unlock. Law makers just jump on a decision just to show they are doing something even if it doesn't make sense.
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
It has nothing to do with copywrite infringement.
And lawmakers didn't even do this one.
It was the Library of Congress who suddenly decided that Sim Unlocking should not be exempt from the DMCA.
The whole thing WREAKS of the mobile carriers influencing an unelected policy maker to basically create self serving laws that didn't exist prior.
Resolved, did S-OFF with Juopunutbear and flashed PG58DIAG here.
Basically S-OFF and "method 2" from the tutorial posted above.
If someone has this problem: you have to be S-OFF to flash PG58DIAG. It is not specified in the tutorial. Unlocked bootloader and root are not enough.
Thanks to all.
What should i do ? Basically the software has been modified and the device unlocked. I did not send my device in to do anything with software. basically all it needs is the power input replaced.. (Attached). now they are telling me the device is not under waranty do to the software, which has nothing to do with the hardware.
anyone know how to deal with these people ?
Thanks!
masvino
I understand you and i also think that it's abnormal that warranty is off when you unlock your tf700 if the issue is not hardware related, and it's also abnormal that we must unlock and install another rom to have good performance of our tab.
But at same time, the rules are not hidden by Asus and they are known by everybody : unlocking is a no go for warranty. You did unlock ? That was your choice, not Asus. It's a bit too easy to put responsability on other for your own decision.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
It really depends on where you live: I recently linked to an article explaining that in the European Union you cannot be excluded from hardware-related warranty claims just by modifying the software. I cannot vouch for other countries and/or continents.
masvino said:
What should i do ? Basically the software has been modified and the device unlocked. I did not send my device in to do anything with software. basically all it needs is the power input replaced.. (Attached). now they are telling me the device is not under waranty do to the software, which has nothing to do with the hardware.
anyone know how to deal with these people ?
Thanks!
masvino
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But you would have agreed to these terms when you unlocked your device. It's not the fairest system to begin with, no, but you signed your warranty away when you unlocked the bootloader. It was all there in the print plain to see. Hate to be blunt, but you can't complain about it after something goes wrong. It's not taking responsibility and it seems a lot of people do that on here. A manufacturer fault turns up and they question why it is the way it is when they knew the way it was when they could have prevented it.
As I said, not saying it's fair. But it is what it is. They're immovable. They have a contract with you so they won't budge if they can get $$$ out of you.
Unless....
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MartyHulskemper said:
It really depends on where you live: I recently linked to an article explaining that in the European Union you cannot be excluded from hardware-related warranty claims just by modifying the software. I cannot vouch for other countries and/or continents.
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This works. Has ASUS obided by this in any cases?
CiaronDarcOne said:
But you would have agreed to these terms when you unlocked your device. It's not the fairest system to begin with, no, but you signed your warranty away when you unlocked the bootloader. It was all there in the print plain to see. Hate to be blunt, but you can't complain about it after something goes wrong. It's not taking responsibility and it seems a lot of people do that on here. A manufacturer fault turns up and they question why it is the way it is when they knew the way it was when they could have prevented it.
As I said, not saying it's fair. But it is what it is. They're immovable. They have a contract with you so they won't budge if they can get $$$ out of you.
Unless....
---------- Post added at 07:58 PM ---------- Previous post was at 07:58 PM ----------
This works. Has ASUS obided by this in any cases?
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Not that I know of at this point in time, but the case has been brought to a close only a short while ago (in the Netherlands). It might take a while.
The downside to this is that manufacturers may decide to permlock the bootloader -- it will take a new round of lawyer mud fights to decide if that is legally acceptable or not. Again, this discussion only applies to the European Union, and ostentatiously NOT to the US of A! Things are quite different on that side of the large pond (possibly unfortunately).
In relation to your first point, and as I posted in the thread I started on this: you cannot sigh away your legal rights by contract with a third party when that right has been secured by law. You cannot sign a document saying someone will pay you a million dollars if only you let him lock you up for a year wothout you being able to get if you so desire: incarceration is the sole privilege of the state when endorsed by law/jurisprudence; you can't sell your daughter or son (or your mother-in-law ) by contract: human trafficking is forbidden by law; etcetera, etcetera.
I wouldn't be surprised if ASUS still takes the stand that your warranty would have been voided by you unlocking the bootloader, but in essence you bought a device, you are free to do with it as you please. Ever bought a kitchen knife? Signed a contract promising not to stab anyone with it?
I don't think that there is much to be done here. When you unlocked the bootloader, you officially forfeited your warranty (coverage from both software and hardware defects). From a legal point of view, it is reasonable for ASUS to reject your warranty claim. It is an unfair system, but since we can't change the rules, we unfortunately have to follow them.
I don't get how people can think it's that absurd. If you open up ANY device, hard-or-software based, you break the seal and void the warranty. This has been the case for decades.
If you modify your Xbox software, you void the warranty. If you open up your pre-build computer or install a different version of Windows, you void the warranty. If you modify your car, you void the warranty. The difference is that Asus warns you as you do it, and everyone else puts it in the EULA which nobody reads. Have you ever read that agreement which you click 'yes I have read' on without reading? It always says the exact same thing.
I'm sorry, but voided warranty is voided warranty. It doesn't merely apply to half of the device. They didn't specify "You will void your software warranty only", the agreement concerned your entire warranty. You signed it, you agreed to it.
It has been a legal practise for many, many years. Heck my old Sony Walkman had a plastic sticker on the rim saying "if seal is broken, warranty is void." The EU has simply decided to modify the laws to fit this century. Sadly, every major non-EU company ignores the EU. Instead of the "Your warranty is void, these are the costs", they simply give you "These are the administrative costs."
Let's make it clear, that an unlock has nothing to do with the HARDWARE of the device being defective. I thought the law already applied to this on cell phones, and they overturned the cell phones rules, regarding that the company can not make you use the software on the phone, and you can apply your own software, while still retaining the warranty of the hardware. Doesn't this precedent apply ?
In fact, unlocking is doing nothing to hardware, it's only software modification, you are right about that. But the problem is that this software modification allows you to do other modifications that may break your hardware. For example you could have overclocked your tab's cpu/gpu and you cpu/gpu has heated too much and is now broken. This is an example, i am not saying you did that. Only saying that unlocking may allow the tab user to harm its hardware, and that's why unlocking voids your warranty.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
The Asus rules were right on the warning screen before you pushed the unlock button.
Sorry to say is the only way for them to honor a hardware issue after you locked it is to take them to court and have their rules changed, even if the rules as they stand are right or not.
It is unfair but they have more money for lawyers than we do.
masvino said:
Let's make it clear, that an unlock has nothing to do with the HARDWARE of the device being defective. I thought the law already applied to this on cell phones, and they overturned the cell phones rules, regarding that the company can not make you use the software on the phone, and you can apply your own software, while still retaining the warranty of the hardware. Doesn't this precedent apply ?
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I'm not aware of a cell phone OEM that will let you unlock the device and keep the warranty. Are you referring to U.S. law or another country? It may be rooting the device no longer voids warranty. I've done that to my phone and TF700 without fear of warranty loss.
fsured said:
I'm not aware of a cell phone OEM that will let you unlock the device and keep the warranty. Are you referring to U.S. law or another country? It may be rooting the device no longer voids warranty. I've done that to my phone and TF700 without fear of warranty loss.
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It's specific to the European Union, as I've already said above.
I also agree that they probably will not comply with these rules unless forced to in a court of law.
And @ShadowLea:
I'm sorry, but voided warranty is voided warranty. It doesn't merely apply to half of the device. They didn't specify "You will void your software warranty only", the agreement concerned your entire warranty. You signed it, you agreed to it.
It has been a legal practise for many, many years. Heck my old Sony Walkman had a plastic sticker on the rim saying "if seal is broken, warranty is void." The EU has simply decided to modify the laws to fit this century. Sadly, every major non-EU company ignores the EU. Instead of the "Your warranty is void, these are the costs", they simply give you "These are the administrative costs."
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Click to collapse
As you already point out here -- and I think that's the sore point -- your old Sony Walkman put forward a voided warranty label because you cannot repair it yourself (according to Sony) and have nothing to do in there. The same goes for the inside of the TF700, with which we have no business. However... the software side of things was a non-issue on your Walkman, whereas it is the main issue of the rooting/jailbreaking/unlocked bootloader 'controversy'.
You rightly state that the companies just stick to the old-law values and practices, and screw the customer over in the process.
As far as the comments above with regards to ASUS clearly stating that you void the warranty by unlocking the bootloader -- and I'll say it again and again till it sinks in: in the European Union this is probably against the law. No one can make you sign anything that is extrajudicial and hold it against you in whatever scenario.
MartyHulskemper said:
It's specific to the European Union, as I've already said above.
I also agree that they probably will not comply with these rules unless forced to in a court of law.
And @ShadowLea:
As you already point out here -- and I think that's the sore point -- your old Sony Walkman put forward a voided warranty label because you cannot repair it yourself (according to Sony) and have nothing to do in there. The same goes for the inside of the TF700, with which we have no business. However... the software side of things was a non-issue on your Walkman, whereas it is the main issue of the rooting/jailbreaking/unlocked bootloader 'controversy'.
You rightly state that the companies just stick to the old-law values and practices, and screw the customer over in the process.
As far as the comments above with regards to ASUS clearly stating that you void the warranty by unlocking the bootloader -- and I'll say it again and again till it sinks in: in the European Union this is probably against the law. No one can make you sign anything that is extrajudicial and hold it against you in whatever scenario.
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Forgive me, but, I was given the device by a third party as a GIFT. I did not sign anything. If so, ASUS, must show I signed anything agreeing with any terms of the warranty. ASUS, show me my signature! The cable input I/O as they call it is broken, it has nothing to do with overclocking etc...
masvino said:
Forgive me, but, I was given the device by a third party as a GIFT. I did not sign anything. If so, ASUS, must show I signed anything agreeing with any terms of the warranty. ASUS, show me my signature! The cable input I/O as they call it is broken, it has nothing to do with overclocking etc...
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Click to collapse
Now you are just being ridiculous. Warranty is associated with the device itself, so it doesn't matter who unlocked it, as long as it is unlocked, there will be no warranty service. By using ASUS Unlocking tool (which connects to ASUS servers), the previous owner has given explicit consent to forfeiting the device's warranty. To put it simply, if you received the device unlocked from your friend as a gift, you should blame that person for giving you a device without warranty.
And it's not because you received your tab as a gift that you may have the warranty yiu want ! You didn't sign anything, don't worry the person who bought it has signed for that warranty and the warranty conditions were given to you as part of the gift.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
huy_lonewolf said:
Now you are just being ridiculous. Warranty is associated with the device itself, so it doesn't matter who unlocked it, as long as it is unlocked, there will be no warranty service. By using ASUS Unlocking tool (which connects to ASUS servers), the previous owner has given explicit consent to forfeiting the device's warranty. To put it simply, if you received the device unlocked from your friend as a gift, you should blame that person for giving you a device without warranty.
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Ghorin said:
And it's not because you received your tab as a gift that you may have the warranty yiu want ! You didn't sign anything, don't worry the person who bought it has signed for that warranty and the warranty conditions were given to you as part of the gift.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
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Click to collapse
Again -- you guys don't seem to read -- depending on the location of the user, you may or may not be able to void the warranty: if in the European Union, warranty is a legal right and cannot be voided at all by signing anything, because that would go against said law, and therefore be illegal per se.
I cannot recall to have seen a location for the OP.
EDIT/ADDITION: being given an unlocked device is not legally different from having bought it yourself and subsequently unlocking it yourself, provided you have a receipt. If you do not have a receipt, you're screwed anyway.
Until now, that european warranty is pure legend : nobody in Europe as yet been able to win against Asus for that reason, maybe a case is in progress but not yet finisged and we don't know what will be its conclusion.
PS : i'm european (France)
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Ghorin said:
Until now, that european warranty is pure legend : nobody in Europe as yet been able to win against Asus for that reason
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Asus is irrelevant for the European warranty - the seller is responsible for all your warranty claims under this law, not the manufacturer. The manufacturer is free to offer you any additional warranty they want, under whatever conditions they want.
_that said:
Asus is irrelevant for the European warranty - the seller is responsible for all your warranty claims under this law, not the manufacturer. The manufacturer is free to offer you any additional warranty they want, under whatever conditions they want.
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Yes and no : that was always true years ago but now i'm seeing that more and more sellers are using the manufacturer warranty : they tell you that in case of issue, you have to call the manufacturer (they give you the phone number). I had that case a few months ago for a baby phone that I had bought at Amazon. After a few weeks it was not working anymore and on Amazon web site it was indicated that for this product I had to call the manufacturer (which I did and my device was replaced without any problem).
So the warranty was from my seller but the repair was done by the manufacturer. And if we go back to our tf700 tabs, what I will have with my seeler (french shop FNAC) : i give them my tab, they send it to the manufacturer that answers them that it has been unlocked and then the warranty is over, and the FNAC shop would answer me the same. ps : i have not unlocked my tab and i'm waiting that my warranty if over before i unlock it
MartyHulskemper said:
Again -- you guys don't seem to read -- depending on the location of the user, you may or may not be able to void the warranty: if in the European Union, warranty is a legal right and cannot be voided at all by signing anything, because that would go against said law, and therefore be illegal per se.
I cannot recall to have seen a location for the OP.
EDIT/ADDITION: being given an unlocked device is not legally different from having bought it yourself and subsequently unlocking it yourself, provided you have a receipt. If you do not have a receipt, you're screwed anyway.
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Click to collapse
I know that the topic of warranty law in the EU have been brought up quite a few times before in other threads, but I am not aware of anyone being able to unlock without voiding the warranty from ASUS, ever, regardless of regions. Back to the problem of the OP, since ASUS has already rejected the warranty claim from the OP, are you suggesting that he should sue ASUS if he lives in the EU? Otherwise, I can't see how this whole discussion about warranty law can help at all.
Hello to all!
Interested in the fact of rooter my Galaxy notes 3 but worried of losing the guarantee I have just contacted 2 PSM agencies of Lyon (France) to know if it would repair my note 3 if necessary in spite of the fact that the knox is 0x1.
The answer was without ambiguity (especially as he had just had this day an e-mail of Samsung their giving the instructions for the case of a root note 3)
Indeed PSM the possibility of putting back the knox in 0x0 and then of making the guarantee of play our telephone (method supplied by samsung he read me the whole e-mail but was not willing to tell me how he could make this miracle)
The only factor which it is necessary to take into account for this reset is the 65€ sum chargeable to the customer.
Sorry for my english
This would be great if its for all of Europe including the UK. I will ring them tomorrow and confirm. I honestly wouldn't mind rooting if it only cost me around £60 to reset it back.
Sent from my SM-N9005 using XDA Premium 4 mobile app
It is few to bode well all this, the method will eventually be well leaked
With this information, the "fuse" seems to be logical and not physical!
Ok....9 posts.....Nope. Don´t buy it.
dragoncius said:
Ok....9 posts.....Nope. Don´t buy it.
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Maybe he was a silent reader ? See that 2008 ?
dragoncius said:
Ok....9 posts.....Nope. Don´t buy it.
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His English isn't 100% so maybe he doesn't feel comfortable posting -
makes him no less of a member whether he has one post or 1000000 posts
Using that logic however makes him more of a member than you due to him being here 3 years longer than you - but hey I'm just speculating... Also Not sure if you'd like to be wrote off so easily either.
nlatifolia said:
Maybe he was a silent reader ? See that 2008 ?
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Indeedy
OK. Sorry.
Still, shouldn't been taken too serious (the rumor,not the member).
Sent from my SM-N900W8 using XDA Premium 4 mobile app
dragoncius said:
OK. Sorry.
Still, shouldn't been taken too serious (the rumor,not the member).
Sent from my SM-N900W8 using XDA Premium 4 mobile app
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I'm not disagreeing with your point of "Is there truth to the reset of KNOX" :good:
I just disagreed cheekily with the way you put it across, it's all good though
I'm trying to figure what are u guys talking about and if I'm not mistaken you're still wondering if Knox can be reset?
It was reported by quiet few users already that Samsung has the capability of resetting Knox and I thought it was already established Knox flag doesn't use e-fuse and can be reset. Now, I can't vouch for this particular service center, but if they can get tools from Samsung, they should be able to reset the flag. I also don't think this is worth the price unless the phone is already seriously broken and need to be send for service to Samsung center already known for refusing repairs with the flag tripped, or Knox software needs to be used. The chances for the phone breaking down before one yr warranty expires are not that huge and even if it breaks, it could go dead to the point flag can't be checked anyway. It would probably be better to get outside insurance, that would cover accidental damage and theft as well, if available, for not much more cash. And yeah, I still think/hope some way of resetting flag will be leaked.
I'm Just a french guy so post in english is not easy for me...
It's was just an information for people search solution for reset knox. Psm says that they could be with the approve of samsung and Psm is a great sav store. Thats all, i've nothing tout sell. There is no interest tout lie about this suggest so i just want to share this info.
Thanks for your compréhension!
Sent from my SM-N9005 using XDA Premium 4 mobile app
dragoncius said:
Ok....9 posts.....Nope. Don´t buy it.
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There are at least two other long threads where I have counted 5-10 people that have already had their knox flag reset, first is full of T-Mobile users:
http://forum.xda-developers.com/showthread.php?t=2637718
and this one here:
http://forum.xda-developers.com/showthread.php?t=2504258
corleone69 said:
With this information, the "fuse" seems to be logical and not physical!
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Click to collapse
Yes, the fuse is very likely still involved but it is probably not only the fuse.
Well, the only way knox is not hackable is if it a hardware fuse without any of the pins exposed externally. If the fuse has pins on the chip package, then fooling knox will be as easy as soldering a bridge between the two pins.
I already tripped my knox, will be a good thing if there is a fix for it, but I won't be holding by breath..
Online chats have said it does not void your warranty, but when you go to
Motorola.com --> My Stuff --> View My Stuff
It says that your warranty is voided, and I'll bet Motorola wouldn't hesitate to go by that when you have an issue. Wait until there's a clear cut answer, or unless you are 100% sure this is what you want to do...
Sent from my XT1575 using XDA Free mobile app
It's not voided. Confirmed by moto managers on their forums.
Sent from my SM-N910V using Tapatalk
patt2k said:
It's not voided. Confirmed by moto managers on their forums.
Sent from my SM-N910V using Tapatalk
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Click to collapse
Link?... Why would the status change on their own website then?
Sent from my XT1575 using XDA Free mobile app
The Pure Editions don't lose their warranty, but the Style ones would...
Think of the Pure as a Developer Edition phone.
jeffreycentex said:
The Pure Editions don't lose their warranty, but the Style ones would...
Think of the Pure as a Developer Edition phone.
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Click to collapse
The Motorola website is now showing my Pure Edition as out of warranty...until I hear back from them about it, I'm going to have to disagree.
---------- Post added at 03:33 AM ---------- Previous post was at 03:31 AM ----------
patt2k said:
It's not voided. Confirmed by moto managers on their forums.
Sent from my SM-N910V using Tapatalk
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Click to collapse
I'll have to get on there and ask one of them why my warranty is voided...hopefully its just the website being sketchy.
Edit: I checked through the moto forums and I didn't see any thread where a forum manager said it wouldn't void the warranty. Do you have a link?
To add to this, Moto chat told me that it does void the warranty and that despite last years Pure Edition being a developer edition, this year's Pure Edition is indeed NOT considered a developer edition. So, as of now, unlocking the bootloader on this device will void the warranty.
They do say it voids your warranty, however government laws and acts such as the act in the UK will over rule anything that they say and will have to abide the warranty still.
I'm not sure why this needed it's own thread. In my unlocking thread I did say it will probably void your warranty and we can warn others inside the thread. Just seems to be redundant to have 2 threads on the topic of unlocking. I will update the OP to reflect your findings.
joshuadjohnson22 said:
I'm not sure why this needed it's own thread. In my unlocking thread I did say it will probably void your warranty and we can warn others inside the thread. Just seems to be redundant to have 2 threads on the topic of unlocking. I will update the OP to reflect your findings.
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In your main thread title say it will void your warranty and confirmed... Then they can and should do that... Not make people search for it in the body...
Sent from my XT1575 using XDA Free mobile app
nikeman513 said:
In your main thread title say it will void your warranty and confirmed... Then they can and should do that... Not make people search for it in the body...
Sent from my XT1575 using XDA Free mobile app
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Well I don't want to make the title massive, truthfully if a user does not read everything on a thread before trying it they need to not mod their device. I put it in red and BEFORE the unlock guide. Also it says it on the motorola page, if they don't know that it will void their warranty it is their own fault. I will make the text larger so it stands out more.
My goodness! What is everyone's deal with voiding their warranty? Is this the first phone you've ever unlocked? If you're on XDA, unlocking, rooting, and flashing, you know the risks. Suck it up, buttercup!
spotmark said:
My goodness! What is everyone's deal with voiding their warranty? What Is this the first phone you've ever unlocked? If you're on XDA, unlocking, rooting, and flashing, you know the risks. Suck it up, buttercup!
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Click to collapse
exactly, to me this is business as usual... every phone that you OEM lock say they will void your warranty but usually they will still fix hardware issues if they arise. Now saying that I have never had a motorola device so they may be different, if you want to hack you will potentially void your warranty, if you don't then just enjoy stock... it's that simple
Just dropping here.. From chat just now
Was chatting on Moto about my shipping and asked about the bootloader. Does not void moto care. Course just in case I'm saving this chat for future as well. Just saying. Seems the concensus whith myself and others have been confirmed that warranty stays intact.
Chris: Great. Thank you for that. I have another question that is general to the Moto X Pure I wanted to check on dealing with the system and warranty. Would you be able to assist with that as well?
Kris: What kind of system warranty? is that the Moto care?
Chris: Yeah I have signed up for Moto Care. My question is with the fact that the Pure is able to be unlocked. Not just carrier unlocked, but that the boot loader is unlockable through the Moto site. Would that void the warranty through Moto Care if you were to unlock the boot loader on the phone?
Kris: No it will not Chris, Pure edition is considered ad developers edition. Even if you unlock the device using the bootloader it warranty will not be voided.
wctaylor79 said:
Was chatting on Moto about my shipping and asked about the bootloader. Does not void moto care. Course just in case I'm saving this chat for future as well. Just saying. Seems the concensus whith myself and others have been confirmed that warranty stays intact.
Chris: Great. Thank you for that. I have another question that is general to the Moto X Pure I wanted to check on dealing with the system and warranty. Would you be able to assist with that as well?
Kris: What kind of system warranty? is that the Moto care?
Chris: Yeah I have signed up for Moto Care. My question is with the fact that the Pure is able to be unlocked. Not just carrier unlocked, but that the boot loader is unlockable through the Moto site. Would that void the warranty through Moto Care if you were to unlock the boot loader on the phone?
Kris: No it will not Chris, Pure edition is considered ad developers edition. Even if you unlock the device using the bootloader it warranty will not be voided.
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Definitely save that chat. Who knows...Maybe someone else who has unlocked can let us know if theirs is voided...maybe something is just goofed up with my account.
brholt6 said:
Definitely save that chat. Who knows...Maybe someone else who has unlocked can let us know if theirs is voided...maybe something is just goofed up with my account.
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Click the "Please let us know" button and see what happens.
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joshuadjohnson22 said:
exactly, to me this is business as usual... every phone that you OEM lock say they will void your warranty but usually they will still fix hardware issues if they arise. Now saying that I have never had a motorola device so they may be different, if you want to hack you will potentially void your warranty, if you don't then just enjoy stock... it's that simple
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The question is whether or not this is a dev device or not. Moto treats Dev devices differently and allows the unlocks while maintaining the warranty. Non-dev devices lose it.
So now there's conflicting info out there about which it is, with some in Moto saying it is and some saying no. Moto needs to come out with a clear cut answer.
If it's indeed a dev type device, as other Pures have been, then they need to be up front about it. If not, they need to clarify on the ordering page that it's not a dev device.
The problem comes now is that people took stock in what various Moto reps have said and unlocked it. If I was told by Moto it wouldn't void my warranty if I unlocked, only to find out it did, I'd be pretty upset. Otherwide, if I used something like Sunshine or Moto stated it would be void, then I can't expect it if I choose to unlock it.
Conflicting info from the manufacturer isn't good. It needs to define it straight up, one way or the other, so people can make a properly informed decision if they want to assume the risks and unlock.
joshw0000 said:
Click the "Please let us know" button and see what happens.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
I did. It'll take up to 7 days.
Superguy said:
The question is whether or not this is a dev device or not. Moto treats Dev devices differently and allows the unlocks while maintaining the warranty. Non-dev devices lose it.
So now there's conflicting info out there about which it is, with some in Moto saying it is and some saying no. Moto needs to come out with a clear cut answer.
If it's indeed a dev type device, as other Pures have been, then they need to be up front about it. If not, they need to clarify on the ordering page that it's not a dev device.
The problem comes now is that people took stock in what various Moto reps have said and unlocked it. If I was told by Moto it wouldn't void my warranty if I unlocked, only to find out it did, I'd be pretty upset. Otherwide, if I used something like Sunshine or Moto stated it would be void, then I can't expect it if I choose to unlock it.
Conflicting info from the manufacturer isn't good. It needs to define it straight up, one way or the other, so people can make a properly informed decision if they want to assume the risks and unlock.
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Yeah, I think the problem is people are trusting Chat support. I don't care what company you are using, chat support will give you 20 different answers. I really hope they think of it as a dev device.
brholt6 said:
Definitely save that chat. Who knows...Maybe someone else who has unlocked can let us know if theirs is voided...maybe something is just goofed up with my account.
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Maybe if you click that link that the warranty status is incorrect and say that you unlocked the bootloader and have heard it should not void the warranty, you can get some sort of official word back on whether or not the warranty is actually void. Just a thought.
I just chatted with a rep who confirmed this is not a dev device and assured me unlocking will void the warranty.
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joshw0000 said:
I just chatted with a rep who confirmed this is not a dev device and assured me unlocking will void the warranty.
Sent from my VS986 using Tapatalk
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lol avoid the chats, half say one thing half say another.
Hi folks,
So like many I am in the boat of wondering what Huawei's current future is and not wanting to wait around for any more bad news.
I have searched hi and low for a service that is actively providing bootloader unlock codes and have spoken to each and every one of them that I could find and all I have found are dead ends.
Logically speaking, these codes were being made/generated one of two ways.
1st - Someone who worked for Huawei was providing them and making money doing so.
2nd - There is indeed a way to generate them, with the right information.
The second seems to be the most logical answer truthfully, otherwise I could e-mail support and bribe someone lol. Anyways I refined my search to looking for bootloader code readers.
This came up - http s:// octoplusbox.com/en /products/huawei-tool/
( had to put weird spacing so that link would post, remove the spaces.)
Now if links are not allowed in here, then it is the Octoplus dongle that claims to be able to read bootloader codes for any Huawei device.
It claims to be able to
Supported Operations and Features*:
Read Info
Direct Unlock
Read Bootloader Code
Reset FRP
Reset Huawei ID
Factory Data Reset
Repair IMEI A/B
Repair Bluetooth MAC
Repair Wi-Fi MAC
Repair S/N
Repair Board S/N
Repair Vendor Code
Repair Country Code
I was wondering if anyone has encountered them? Has this worked? Its 90$ and truthfully if I knew it would work I would go for it, but I'm not dishing out that much money without knowing something.
Any help would be appreciated.
Thanks!
I thought official service centers allowed the user to unlock their bootloader at their request.
The Restless Soul said:
I thought official service centers allowed the user to unlock their bootloader at their request.
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I had not heard that! But I will reach out to one near me and try this out.
I think the closest one is a few hours away but maybe they can do it remotely?
Thanks for the tip!
Nort970 said:
I had not heard that! But I will reach out to one near me and try this out.
I think the closest one is a few hours away but maybe they can do it remotely?
Thanks for the tip!
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I wouldn't be so optimistic about it. Maybe some offer it but i can bet that the vast majority of authorised service centers will refuse to help.
The Restless Soul said:
I thought official service centers allowed the user to unlock their bootloader at their request.
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As an update!
I spoke with several authorized Huawei Service centers and they said no they cannot specifically because they were authorized by Huawei to repair phones and that they could not alter the phone in that way.
With that being said, I spoke to someone who was on the level about unlocking the bootloader, and he recommended I call a place locally.
Spoke with their software guy and he said yes they can do it. I am going in to try and will update once I find out if he is for real or not.
forever_lol said:
I wouldn't be so optimistic about it. Maybe some offer it but i can bet that the vast majority of authorised service centers will refuse to help.
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Ya, just found that out.
Found a local guy though who said he could. Am going to go find out!
Bootloader unlocking from Huawei will not happen again unless they get hit financially, which so long as people keep buying locked down devices simply won't happen..couple that with the bans in place and honestly I can't see it..
As with the bootloader code cracking. I'd say it's possible but you probably need a key which generates it, not sure if they'll ever be available..
The vast majority of p20 pro owners have either accepted it or moved on.
Shame as it's not a bad device.
Live an u learn
dladz said:
Bootloader unlocking from Huawei will not happen again unless they get hit financially, which so long as people keep buying locked down devices simply won't happen..couple that with the bans in place and honestly I can't see it..
As with the bootloader code cracking. I'd say it's possible but you probably need a key which generates it, not sure if they'll ever be available..
The vast majority of p20 pro owners have either accepted it or moved on.
Shame as it's not a bad device.
Live an u learn
Click to expand...
Click to collapse
Basically lol, or they are hoping that the ban will fall through and things will calm down.
I will update once I find out if this guy really can do it.
Other perk may be that if Huawei releases their own OS, they may unlock the bootloader, in theory it would require to.
Here is to hoping.
I am curious if that guy unlocked your bootloader.
So does the Octoplus Huawei Tool Dongle the OP has linked to actually give bootloader unlock code?
vpwrf said:
So does the Octoplus Huawei Tool Dongle the OP has linked to actually give bootloader unlock code?
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Well that was my question. I emailed them and have not heard back yet.
Something like that
It looks like the Octoplus Huawei Tool can't read bootloader code. I have checked https://octopusbox.com/eng/features/models but the CLT-series only support reset FRP lock. You can see this by hovering your mouse over (or tapping) the model.
vpwrf said:
It looks like the Octoplus Huawei Tool can't read bootloader code. I have checked https://octopusbox.com/eng/features/models but the CLT-series only support reset FRP lock. You can see this by hovering your mouse over (or tapping) the model.
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Click to collapse
I came to the same conclusion and pointed it out in this thread: https://forum.xda-developers.com/huawei-p20-pro/how-to/funkyhuawei-bootloader-unlock-codes-t3936814
Hope people do not rush into buying this device before doing a bit of research...
Omg
Oh my god, such a suspense... Did you manage to get the unlock code ?
I am so desperate to find it. Hoped DC unlock client would manage to do so
but it failed pathetically.
Unfortunately for P20 Pro only "Reset FRP" feature is supported.