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This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
SamualStrand said:
This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
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I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue (See Jasons posts at https://forums.geforce.com/default/topic/793383/shield-tablet/nvidia-guilty-of-fraud/1/). I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
bill0405 said:
I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue. I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
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I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
WarRaven said:
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
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It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
SamualStrand said:
It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
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Click to collapse
Yes, I do believe there are some bad units made.
Nvidia is a gem for standing behind unit so well.
Hopefully you get a decent one soon.
WR
SamualStrand said:
I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
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Click to collapse
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
Hi there yes mine to has a screen distortion around the sim card area . if I press harder with pressure but with the stylus its fine
I will Returning this to amazon where I had purchased from
bill0405 said:
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
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Since you have no battery issues, what is your screen on time like during a full cycle. I have been wondering since I get only about 3 1/2 hours.
So I've picked up my Z5 today and noticed that the backlight is a bit brighter at the extreme top of the screen, almost like a few pixels worth all the way across. Anyone else who has one notice this?
Not on mine, no noticeable difference.
augie7107 said:
Not on mine, no noticeable difference.
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Odd, I've gone through 3 of them and checked a couple more that I've come across in the wild and the same thing. The UK (or at least where I work) must have gotten a bad batch
That is unfortunate. Every time a new device gets released there are some issues. Mine is from Taiwan. I didn't take a microscope to it but everything looks fine. Don't blame you for being unhappy especially for the price. Interesting that you have seen some in the wild already. I live in the US and my wife is one of the only people I have ever seen with a Sony phone.
My screen have to much red. The backlight is ok.
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
sahu.prashant said:
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
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There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
The Marionette said:
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
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Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
sahu.prashant said:
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
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Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
The Marionette said:
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
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Click to collapse
It certainly is weird. I mean that light bleed doesn't exactly appear to be "rogue" pixels either. Plus it's rather too dim to be noticed unless you're sitting in an absolutely dark room with your brightness maxed out and about 75% of the screen totally black (which would rarely ever happen). I believe it could be possible that every unit has this but never really has been noticed by anyone.
The issue isn't that great for me to switch to another ROM and test it. Just wanted to bring this to everyone's notice. I'm on OOS 5.1.11 (rooted)
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
Kalleculated said:
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
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Click to collapse
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
sahu.prashant said:
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
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Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
Kalleculated said:
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
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Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
sahu.prashant said:
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
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I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
The Marionette said:
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
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Hehehehe.... I'm sure it'll be just fine! And congrats on getting your new phone (even if you're about to get it). Nevertheless it's a very decent device :good:
So I got my 8GB/256GB Pro a couple days ago during the launch event. Next I day i notice that when I press the home screen where the fingerprint is located and the opposite side near the top of the screen I hear as if the glue underneath is not sticking and sounding like the screen is lifting, or some part beneath it is lifting. Anyone else experiencing this? Its rather annoying.
how did you get it at the launch event? i was there, and as far as i'm aware, it wasn't available for purchase there.
thefallen924 said:
how did you get it at the launch event? i was there, and as far as i'm aware, it wasn't available for purchase there.
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i think he went to T mobile store, but that's not the point lol
true, I was just curious. either way, that really doesn't sound like intended behavior, so i would definitely go right back there and exchange it lol
Chinaroad said:
i think he went to T mobile store, but that's not the point lol
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Yea it was at the flagship T-Mobile store in SF. As for the screen sounding like its lifting is only when the phone isn't warm. Its really bad when I wake up in the morning when it hasn't been used as the adhesive has probably cooled. I just hope I can prove it to the rep when I take it for exchange.
So I went back to the store and apparently their floor model is doing the same thing. Some experienced similar issues, I wonder if the first round of batches have these issues with most of them. I didn't exchange it, but it appears this is starting to become a common issue.
djinn415 said:
So I went back to the store and apparently their floor model is doing the same thing. Some experienced similar issues, I wonder if the first round of batches have these issues with most of them. I didn't exchange it, but it appears this is starting to become a common issue.
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yikes, don't get it wet, if the screen is moving that means the seal is bad for sure.
Well they do call it a fluid display ?
No issues here, but I have the unlocked model.
I have the same issue (kind of). In my case it only happens once or twice a day. But it is really annoying. Im planning to use hairdryer and some pressure to strengthen the adhesive. Is that a bad idea? Has anyone got a better solution? I travel a lot and and the country im currently in does not have any Oneplus service. So sending device to service is not an option for me.
djinn415 said:
So I got my 8GB/256GB Pro a couple days ago during the launch event. Next I day i notice that when I press the home screen where the fingerprint is located and the opposite side near the top of the screen I hear as if the glue underneath is not sticking and sounding like the screen is lifting, or some part beneath it is lifting. Anyone else experiencing this? Its rather annoying.
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Click to collapse
I have the exact same problem with my OnePlus 7T Pro. First it was only when I pressed harder, now its nearly every thime I touch that area. I gonna contact OnePlus for RMA.
Add me as another one with the issue. Ordered right after launch directly from OnePlus. Anywhere from 2-3x a day, to as many as 5-6.
I made a Video of the Problem, feel free to use it, if you want to:
https://youtu.be/j9Exg2CUs3Y
I forgot that I canceled the order from the OnePlus-Shop and bought it from Amazon. (faster delivery)
This weekend I sent it back. (it was in the timespan for free retirement of the order, I also told them about the defect)
Now I will wait till I got my money back and order a new one.
I need root and because of that my device wasn't really used till now. I still use my OP5T for daily.
If a "official" Rooting-Solution is out I will order a new OP7TPro.
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
zizzyboi said:
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
Click to expand...
Click to collapse
Hi,
I actually have ghost touch issues, and it seems a lot of people also got it, if not everyone. But due to the fact it happens under some condition, not everybody seems to be aware of it. You have to run your screen at 90Hz, with NFC enable, and launch some specific apps like CPU-Z or reddit for it to happens, because it seems the issue come from the NFC. I heard it was a software issue and Oneplus is working on it, and I hope it is, because if it's an hardware issue, I will sell my phone.
Well, if you can deal with this ATM, this is a very nice phone, I sold my S10 to get this one and I'm absolutely not disappointed!
Dat.Silhouette said:
Hi,
I actually have ghost touch issues, and it seems a lot of people also got it, if not everyone. But due to the fact it happens under some condition, not everybody seems to be aware of it. You have to run your screen at 90Hz, with NFC enable, and launch some specific apps like CPU-Z or reddit for it to happens, because it seems the issue come from the NFC. I heard it was a software issue and Oneplus is working on it, and I hope it is, because if it's an hardware issue, I will sell my phone.
Well, if you can deal with this ATM, this is a very nice phone, I sold my S10 to get this one and I'm absolutely not disappointed!
Click to expand...
Click to collapse
So if I understood correctly. You're saying it is possible because of nfc connection being on?
It disappears if nfc is off? I barely use nfc anyways so hopefully my phone will be fine.
And hopefully it is software and not hardware issue. That would suck as I can't return it where I am atm and will have to wait a month or so before I can if it's hardware issue.
And to my understanding.... Oneplus had a software update that improved camera and performance etc... Did you install it and have you noticed the ghost issue gone or still present in the new update?
Thanks for the update
zizzyboi said:
Hey guys. Have currently ordered my new 12 gb one plus 7 pro nebula blue and I can't wait till it arrives but had a quick question for everyone......
Has anyone noticed any major or minor bugs or glitches on the phone?
I'm coming from a huawei p20 pro and I know the os and everything is going to feel fluid and google like but it's a major step for one plus to go to a curved display and 2k display and 90 hertz display so it could be little experimental but I was just wondering if anyone was having any issues with the phone if they don't mind sharing. I would love to know.
I'm sorry if I put a duplicate thread but didn't notice a thread with bugs and issues.
And I did see online that people were experiencing "phantom" touches issues and was wondering if anyone else was having that issue and what I need to do to avoid it from happening to my phone.
Thanks in advance
Click to expand...
Click to collapse
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
whatthekj said:
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
Click to expand...
Click to collapse
First time hearing about that one. But thanks for you input.
Not a deal breaker for me but I can see how that can get annoying.
Have you or anyone noticed the earpiece random noises when on the call like other people have?
Or it's just device specific?
I bought the phone Friday when it came out. So I'm scared I bought the phone too soon and I might get more bugs on my phone that anyone else's but only time will tell when I get the device in hand.
(I ordered it early but since I'm in Africa right now, I had to ship it to USA international then ship from there to me using a third party delivery shipping service. That's why I haven't received the phone yet and have been waiting for a while)
whatthekj said:
From my understanding the phantom touches issue is very rare. I havent havent had the issue. The only bug I have noticed is when a phone call ends, youre always taken back to the homescreen. So if youre on twitter or playing a game, once the call ends any app will auto close. Its annoying but nothing crazy and will most likely be fixed soon.
Click to expand...
Click to collapse
Yep, no issues for me at all.
Sent from my GM1915 using Tapatalk
zizzyboi said:
First time hearing about that one. But thanks for you input.
Not a deal breaker for me but I can see how that can get annoying.
Have you or anyone noticed the earpiece random noises when on the call like other people have?
Or it's just device specific?
I bought the phone Friday when it came out. So I'm scared I bought the phone too soon and I might get more bugs on my phone that anyone else's but only time will tell when I get the device in hand.
(I ordered it early but since I'm in Africa right now, I had to ship it to USA international then ship from there to me using a third party delivery shipping service. That's why I haven't received the phone yet and have been waiting for a while)
Click to expand...
Click to collapse
No I haven't had the earpiece bug either. Just the call ending issue.
whatthekj said:
No I haven't had the earpiece bug either. Just the call ending issue.
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Click to collapse
That's good. Fingers crossed mine doesn't have any issues. My first oneplus device.
I've always wanted oneplus for their speed and oxygen os.
And the 7 pro really sold me with the 90hertz and that amazing speed and display.
I can't wait for the device to come in.
When did you buy and get the device? Ddi you guys order on Friday when it got out on the store like me or were you guys at the pop up event in New York or other places?
zizzyboi said:
That's good. Fingers crossed mine doesn't have any issues. My first oneplus device.
I've always wanted oneplus for their speed and oxygen os.
And the 7 pro really sold me with the 90hertz and that amazing speed and display.
I can't wait for the device to come in.
When did you buy and get the device? Ddi you guys order on Friday when it got out on the store like me or were you guys at the pop up event in New York or other places?
Click to expand...
Click to collapse
Yeah this is my first OnePlus device as well. I just switched from a Note 8 so I was already used to the edge display and I can say the edge display on this device is much better. The speed with 90hertz is also amazing and you can really tell the difference from 60hertz. The display is also great. With the front camera hidden inside the phone, the phone really feels like it is all display. Also the phone gets really bright making it easier to see in direct light and the night mode to tone down the blue light.... The greatest. I have sensitive eyes so looking at bright things at light was a rarity for me but this device can get really dark compared to phones Ive used in the past.
Anyways, I bought the phone the Friday when it went on sale. I had a lot of faith in OnePlus after hearing it do so well the past few years so I took the chance and got it.
whatthekj said:
Yeah this is my first OnePlus device as well. I just switched from a Note 8 so I was already used to the edge display and I can say the edge display on this device is much better. The speed with 90hertz is also amazing and you can really tell the difference from 60hertz. The display is also great. With the front camera hidden inside the phone, the phone really feels like it is all display. Also the phone gets really bright making it easier to see in direct light and the night mode to tone down the blue light.... The greatest. I have sensitive eyes so looking at bright things at light was a rarity for me but this device can get really dark compared to phones Ive used in the past.
Anyways, I bought the phone the Friday when it went on sale. I had a lot of faith in OnePlus after hearing it do so well the past few years so I took the chance and got it.
Click to expand...
Click to collapse
Yea those are some of the reasons I got the phone as well. I'm coming from a used huawei p20 pro, a phone my brother passed on to me when he got the new mate 20 pro.
I've never bought a new phone. My first phone I ever bought was on contract which was the LG g4. Loved the curved back but screen didn't last for me (only one year in a 3 year contract at the time) then was using my back up phones until my brother gave me his p20 pro.
I've always wanted to try a curved screen display rather than curved back.
And I've been following one plus for a while, (I even got a referral for the oneplus one when they had a refferal service) but ended up selling it to someone else because I didn't trust oneplus back then but then after the other devices from one plus came out then I slowly gained interest.
And this oneplus 7 pro really caught my attention but these issues and bugs everyone is experiencing is really scaring me. If it's a hardware issue then I would have to take a long process to return the phone and I really don't want to do that.
Really hope it's a software issue and can get fixed in a future software update.
Or if I don't get the issues at all then that would be even better. Fingers crossed and will update the forum when my phone comes in.
I don't use the cpu app nor do I use nfc. So hopefully I don't encounter the issues but let's see. You never know
And how is the new update? Worth updating or made it worse?
Usually it's better but some people have been experiencing issues idk
Would love your input whether to skip that update when my phone comes or to download it right away