Uneven backlight - Xperia Z5 Q&A, Help & Troubleshooting

So I've picked up my Z5 today and noticed that the backlight is a bit brighter at the extreme top of the screen, almost like a few pixels worth all the way across. Anyone else who has one notice this?

Not on mine, no noticeable difference.

augie7107 said:
Not on mine, no noticeable difference.
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Odd, I've gone through 3 of them and checked a couple more that I've come across in the wild and the same thing. The UK (or at least where I work) must have gotten a bad batch

That is unfortunate. Every time a new device gets released there are some issues. Mine is from Taiwan. I didn't take a microscope to it but everything looks fine. Don't blame you for being unhappy especially for the price. Interesting that you have seen some in the wild already. I live in the US and my wife is one of the only people I have ever seen with a Sony phone.

My screen have to much red. The backlight is ok.

Related

Am I unlucky with screen bleed?

I've went through about 5 different phones and they all have the same screen bleed. Tried multiple stores in case they were from the same batch. Am I just unlucky? Or do all G2X have screen bleeds and the ones that report they don't really arent as picky as I am?
Your picky.
Sent from my LG-P999 using XDA Premium App
the mythical perfect screen you hunt doesn't exist
you're clearly being too picky. my screen has a bit of bleed, but i'll be keeping it because i'm never watching a solid black screen, at full brightness, in a dark room. so it doesnt really matter that much to me.
You're not unlucky, and you're not too picky. I just returned my 3rd g2x today because of backlight bleeding. All 3 were so bad that the bleeds were reaching into the center of the screen. Despite what people say about 'You can't see it unless you're in the dark' is not completely true. The last 2 phones had a stripe of brown across the bottom that was blurring out text at the lower half the screen when on a white background. The 3rd was outright yellow.
Upon returning my 3rd, the manager at the store pulled about the remaining 5 they had in stock. She went in the back and checked all 5 in the dark, and all of them had screen bleeding worst than the one I was returing. The manager agreed that it was unacceptable and sent all 5 back. She's calling me when the next shipment comes in, and she's going to personally go through every phone until she finds one that works right.
As for being too picky, that's bull. These guys on the forums will tell you you're being overboard, but the phone is $500 or $199 and a 2 year contract. I know some people have cash to throw around, and the value of the dollar means nothing. But for me, $200 is a lot of money, 2 years of my life is a lot of time, and for me to just accept something that isn't built right because i'm being "too picky" is a load of crap.
If this was a $5000 tv I bet you'd be singing a different tune, but since it's a $500 phone I should just suck it up. Screw that, i'll return 80 of them if I have to. Hopefully someone at corporate will get the hint and call LG about it.
The manager told me that LG already notified all the T-Mobile reps to make them aware of it. So it's not just a matter of pickiness, this a clear cut QA issue on LG's end.
Backlight bleeding is common. It's common because of poor production, and absolutely no QA in Korea. They're shipping these phones out before the glue finishes drying, and thus we're left with crap. I read another post on here that a guy had glue around the edges of the screen. LG needs to get it together, this is out of hand.
The phone is sexy though, and I suggest returning it until you get the one that works right. I've considered giving up and waiting for another, but all the other phones coming up have custom roms and locked bootloaders. I'm uninterested.
konga056 said:
I've went through about 5 different phones and they all have the same screen bleed. Tried multiple stores in case they were from the same batch. Am I just unlucky? Or do all G2X have screen bleeds and the ones that report they don't really arent as picky as I am?
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I saw a post a few days ago of someone who went to replace their phone in the store. They tested the new one in the store and were satisfied, but then got home and locked themselves in a closet or something and saw some bleed and they were upset.
If you're like this person, then ya, you're way too picky. This is an LCD screen, not LED.
MWBehr said:
If you're like this person, then ya, you're way too picky. This is an LCD screen, not LED.
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LG Electronics also makes the iPhone 4 LCD. And it doesn't have this issue.
I don't understand why anyone would accept what is for certain a quality issue. Do you really just not care that much? I have had many phones over the years and none of them have had these issues. I even pulled all of them back out (yes I have kept them all) and checked them under the exact same conditions as the g2x I sent back yesterday. Do you know how many of them had screen bleed? ZERO none of them. I'm not talking about standard extra defused light coming through an LCD. I'm talking about multiple spots were light was coming through because it simply wasn't sealed correctly.
To the people saying you are being too picky or it doesn't matter or they are all like that either don't know what they are talking about, saying that because they don't like you, or just like to be screwed out of their money.
Have a little pride and demand that it is right. I will sent back every single phone I get until I get one that is correctly built.
i paid 500 for mine but i just don't wanna go there get another one and have it be worse than mine and then make it an issue for me to keep going back till i get a good one since the one i have has been straight aside from the minor backlight issue which i can't see unless im in the dark on that black screen
I have to say that my first phone had it bad. I could tell in every app I tried. I saw it before there were threads like these. I returned it.
I did however buy one from the store and went into the neighboring store's bathroom with the light off, total darkness and the screen looked good.
Obviously these are the first batch and may not be perfect but I'd like to think "most" are under normal conditions. I know I wouldn't stand for it. The screen is something you always will use. It would bother me.
If your store doesn't have a good one, then don't buy it. I guess it is save to say there are batches of bad phones out there. The demo unit at the store near me looked great compared to the SGS4G sitting next to it and there were no bleeding. My unit was clean too.
I'd recommend wearing a hoodie and checking before you leave.
strung said:
LG Electronics also makes the iPhone 4 LCD. And it doesn't have this issue.
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Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
MWBehr said:
Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
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Yea my neighbor has an iPhone 4 and I can see some. Nothing major and he probably doesn't even notice it. I think every LCD phone I had, had some bleeding... hence why I love my Nexus One Amoled... but it had its problems too.
I'd rather have a small bleed then no multitouch or a locked bootloader
out of 5 g2x I've seen, all of them had similar bleeds (similar bleed size, similar pattern at each corner), with 1 of them being the worst. All 5 of them are pretty much the same.
with that being said, I think you should really just settle with one. NOT because I am saying you are picky, but that statistically the chance of getting one with minimal bleed is very, very, very low.
I truly have no idea how some people on this forum are getting g2x's with almost no bleed. If you ask me, it's either we have different judgment, or they just don't test their devices in a totally dark room with >50% phone brightness.
c19932 said:
out of 5 g2x I've seen, all of them had similar bleeds (similar bleed size, similar pattern at each corner), with 1 of them being the worst. All 5 of them are pretty much the same.
with that being said, I think you should really just settle with one. NOT because I am saying you are picky, but that statistically the chance of getting one with minimal bleed is very, very, very low.
I truly have no idea how some people on this forum are getting g2x's with almost no bleed. If you ask me, it's either we have different judgment, or they just don't test their devices in a totally dark room with >50% phone brightness.
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....or different batches throughout the country/world?
MWBehr said:
Google is your friend: http://forums.macrumors.com/showthread.php?t=1141752
Anymore random LCD phone names you want to throw out that you think doesn't bleed?
Look, I'm not saying that there isn't an issue, because I've seen several picks of completely unacceptable bleed. I'm simply saying don't expect to have absolutely no bleed.
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So what is your point? The light bleed existed on the initial batch of iPhone 4's, people complained, and the manufacturing process was fixed. If people don't complain then it won't get fixed. If LG can fix it for the iphone, they can fix it for this phone.
i had to go into my dark room and set my screen to 100% to see any bleed...but how often will you keep your screen at full brightness in complete dark? when it's dark i dim my screen, the bleed is nearly impossible to see in typical conditions.
Each of the phones I had i didnt look at them in a completely dark room. But just looking at the screen under normal office light at 50% display and they were all quite noticable. I dont think I'm being too unreasonable but maybe I am.
I think i'll just suck it up and live with it. I honestly wouldnt mind it if the bleeding is in the top two corners where its generally the white status bar but its pretty noticeable in the bottm two. I'll probably just end up waiting until HTC Sensation comes out and sell this.
strung said:
So what is your point? The light bleed existed on the initial batch of iPhone 4's, people complained, and the manufacturing process was fixed. If people don't complain then it won't get fixed. If LG can fix it for the iphone, they can fix it for this phone.
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Nice try again. Apparently you paid no attention to the date of the posts on that thread. The initial post was 4 days ago (3 when I initially made mention of it).
Of course, I must also point out that your initial claim was that iphone4s "do not have this problem". They definitely have had this "problem" and sill do.
Just give up or admit you're wrong. Quit clinging to this completely inaccurate claim.
MWBehr said:
The initial post was 4 days ago (3 when I initially made mention of it).
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Honestly I didn't notice that. I stand corrected!
I'm sorry to ask such a tyro question. What is screen bleed? What does it look like?

Screen Discolouration

My Z3 has just started showing a spot of discolouration at the top left of the screen, right by the charge port.
A phone repair guy told me that this is caused by overheating, does anyone else have experience with this? The place I purchased the phone from told me over the phone they wouldn't replace this under warranty due to my neglect putting too much pressure on the screen at that point, are they kidding me!!!
See attached photo
I had a similar issue but my phone had that color all over the edges and they did replace it under warranty. But mind you the screen they replace it with is not the original sony display. It looks and works OK but i dont think its the original one. Also I doubt the gorilla glass quality after replacement.
Interesting I was just about to post same issue, I have this green discolouration around all the edges of my phone as the pic attached shows, thought my eyes were seeing things,but it has definitely has gotten worse over the last few weeks, it easily seen on greys or white background.
Same like mine problem...
http://forum.xda-developers.com/showthread.php?t=3182816
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then a small bit of discolouration, then there was a second spot and then eventually it became what it is now it's been gradually getting worse and worse.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then a small bit of discolouration, then there was a second spot and then eventually it became what it is now it's been gradually getting worse and worse.
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Maybe you push you power button too hard, lol.
It was also interesting to note that the Z2 had the exact same issue reported and displayed
hmsq said:
Interesting I was just about to post same issue, I have this green discolouration around all the edges of my phone as the pic attached shows, thought my eyes were seeing things,but it has definitely has gotten worse over the last few weeks, it easily seen on greys or white background.
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And wow your screen is bad

That light bleed along the lower edge...

After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
evak2979 said:
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
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I don't have it at all that I can see. Sorry for your luck but my device is flawless.
EtherealRemnant said:
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
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Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
evak2979 said:
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
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No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
EtherealRemnant said:
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
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Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
evak2979 said:
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
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Yeah out of all phones I've ever ordered, this one is by far my favorite. Ridiculous battery life, no lag, great screen, no gimmicks (edge sense is actually quite useful - I use it to launch my camera immediately when I'm out and about), excellent camera, doesn't overheat, crystal clear call quality, loud speaker set up... Only thing I don't like is News Republic chewing up my battery and not being able to disable it.
I haven't even rooted it yet. Every other phone I've rooted within a week, oftentimes the day I've received it. I ordered it May 16th from HTC on pre-order and got it on June 9th. No phone has ever been in my possession that long without being modded somehow, even if it was just changing the launcher.
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
x_d_n said:
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
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Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
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I'm very OCD regarding LCD screen and the phone itself. The phone is perfect except for the light bleeding, a stuck pixel and some sound static in earphone. Otherwise the phone is perfect like the camera, sound, battery life and performance.
As I bought the phone from Hong Kong its a pain in the... To return it. So with a 10% discount off that seller gave me I learned to enjoy and love the phone.
My HTC One X, M8x, 10 U11 and the S8+ all suffered from flaws being the S8+ the worst (random restarting and pinkish screen tone) so I'm not a lucky person about phones.
@evak2979 i sent you a message but basically it's about accepting defeat when it comes to small flaws, unfortunately there's not more to it. Although of course, if your phone has serious build issues that no one else has it should go back to HTC.
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
KejPi said:
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
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Like I told my new pal on PM, I got the S8+ new for a very good price (539, UK).
If that sinks, I'll bite the bullet and return to HTC. It's funny because I don't mind scuffs, or scratches, or what. I just want a normal okay screen. I remember being happy with Note 4, with S5, With M8, With M9.
Then this new fashion started with every display being the dumbs
And the S8+ arrived with dust under the glass.
I've fought for a long time with my OCD to accept that AMOLEDs will never have consistent whites (though my one plus 3t is perfect, the one phone I've kept over the months). As of late with the S8 it's also been, full red edges, dead pixels, dust specs.
Let's try the U11 again. If it just has light bleed and no dead pixels I'll keep it...
I don't have light bleed.
I use edge to launch my calendar.
Sound through the earphones is shockingly good!
It looks dated in any other color but blue or red.
Those bezels? Ug.
The screen is beautiful and they've coated with oleophilics that feel INCREDIBLE.
The camera is excellent.
It's a very VERY good phone.
I have it on mine, but It's hardly even noticeable... Definitely not a game-changer for me. It's not enough for me to return it for a new one.
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
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evak2979 said:
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
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Jadraker said:
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
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Of course...Here. Same on all three, just in different positions.
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
evak2979 said:
Of course...Here. Same on all three, just in different positions.
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Jadraker said:
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
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Nah mine is dead dead.
I am considering a 4th U11. At this point, I don't even care about the light bleed. But 3/3 with dead pixels, it can't just be bad luck. That's the thing. I mean this is very bad QC. None of the reviewers are mentioning things like this. Or the issues with the S8 screen.
I think at this point someone needs to step up and say : ok guys, these are the GOOD things about the phone. But there is also
S8 (red tints, even after patch. Bad smudges on grey. Dust particles under panel)
U11 (Dead pixels. Light bleed at bottom of the screen).
In the end, the only trustworthy review is XDA forums and its users.

My Galaxy S8+ is a little lighter on the top end of the screen than the bottom...?

Is this common?
When on a solid screen, such as a blue-gray colored screen, it's especially noticeable. No banding, but it just gets gradually darker towards the USB end of the screen than the front facing camera end.
I'd like people to test theirs and see if they notice the same thing. I've had a Nexus 6 for over 2 years and just now noticed it has the same issue but it's brighter at the bottom, so it may be something you don't see unless you look for it. It's a very subtle difference. Maybe this is common with OLED phones?
The reason I ask is I just got the phone and have time to exchange it. If a lot of people see the same thing then I won't worry about it since I could get one that's even worse.
PolarBlue said:
Is this common?
When on a solid screen, such as a blue-gray colored screen, it's especially noticeable. No banding, but it just gets gradually darker towards the USB end of the screen than the front facing camera end.
I'd like people to test theirs and see if they notice the same thing. I've had a Nexus 6 for over 2 years and just now noticed it has the same issue but it's brighter at the bottom, so it may be something you don't see unless you look for it. It's a very subtle difference. Maybe this is common with OLED phones?
The reason I ask is I just got the phone and have time to exchange it. If a lot of people see the same thing then I won't worry about it since I could get one that's even worse.
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I would exchange it. When you pay this kind of money for a phone you expect it to be right. I use solid dark walls and haven't noticed that on mine.
ggrant3876 said:
I would exchange it. When you pay this kind of money for a phone you expect it to be right. I use solid dark walls and haven't noticed that on mine.
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Yeah I'm just worried I'd get a worse one but I guess it's worth a shot.
For reverence, I can see it when playing this video in full screen if anyone wants to try:
https://www.youtube.com/watch?v=QD0Wlsm_Sdk&t=37s
During normal use not so much.
Played the video on my 8+, even tried at different angles and it seemed like the same color no matter where I looked. Looks like you have a bad display, sorry bub.
Zulfigar said:
Played the video on my 8+, even tried at different angles and it seemed like the same color no matter where I looked. Looks like you have a bad display, sorry bub.
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It's not the color but the brightness. I'm exchanging it today and hoping I don't get another from the same batch.
Well I exchanged it and finally got one with a near-perfect screen. The woman at Best Buy customer service said they've had a lot of S8 returns for that reason so I guess it's just a crap shoot if you get a good one. I heard the same thing about the S6 and 7.

Weird display phenomenon

Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
sahu.prashant said:
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
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There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
The Marionette said:
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
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Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
sahu.prashant said:
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
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Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
The Marionette said:
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
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It certainly is weird. I mean that light bleed doesn't exactly appear to be "rogue" pixels either. Plus it's rather too dim to be noticed unless you're sitting in an absolutely dark room with your brightness maxed out and about 75% of the screen totally black (which would rarely ever happen). I believe it could be possible that every unit has this but never really has been noticed by anyone.
The issue isn't that great for me to switch to another ROM and test it. Just wanted to bring this to everyone's notice. I'm on OOS 5.1.11 (rooted)
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
Kalleculated said:
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
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Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
sahu.prashant said:
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
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Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
Kalleculated said:
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
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Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
sahu.prashant said:
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
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I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
The Marionette said:
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
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Hehehehe.... I'm sure it'll be just fine! And congrats on getting your new phone (even if you're about to get it). Nevertheless it's a very decent device :good:

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