I'm encountering an annoying issue. During call conversation, the other end will hear their voices back (echoing). There's also a problem during video call (Facebook Video call), no sound will produce. Most of the issues I browse in Google were pointing to "Noise Cancellation/Noise Reduction/Noise Suppression", but unfortunately, the Xperia Z5 Noise Cancellation is "ON" by default and can't be turned off. I'm also thinking this is the issue.
What I did so far:
1) Safe Mode = not working
2) PC Companion Repair = not working
3) Reformat = not working
it might be a hardware or the build number/firmware.
Update: I've updated to Nougat today but still the Echo during phone call is still here.
have you replaced your screen ? i have, and i had the same problem. it was not faulty microphone but it was glued on the original display and not on the second. there was a small gap in there. fixed by gluing carefully back so that the hole was not covered! did bought anoither microphone but was not needed
migidid said:
have you replaced your screen ? i have, and i had the same problem. it was not faulty microphone but it was glued on the original display and not on the second. there was a small gap in there. fixed by gluing carefully back so that the hole was not covered! did bought anoither microphone but was not needed
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Are you experienced issue on noise cancelling mic? I have changed my screen and begins echo to calling person.. I have same issue with you. what is the guilty parts?
Related
Hi,
My old Nexus 5 (vanilla 5.1.1 not rooted) is malfunctioning.
There is no sound coming from the speaker in the bottom of the phone and the microphone is not picking up any sound when making a normal call and/or recording a video.
The speaker at the top of the phone however, is working. So I hear people in phone calls, but they do not hear me.
Now to the strange part: If I change to the loud speaker while in a call it's the opposite; I can not hear them but they can hear me.
If I connect headphones into the headphone jack I can hear sound both in calls and in video playback.
So to summarize:
Playing video or music (YouTube, video recording, dialer sounds): No sound
Playing video or music (YouTube, video recording, dialer sounds) with headphones: Sound working
Recording video: No sound recorded
Making a phone call: Sound but no microphone
Making a phone call with loudspeaker on: No sound but microphone working
Making a phone call with handsfree connected: Not tested (I have no headphones with mic).
And what's even more strange is that I just replaced the flex cable with the microphone and charging dock and also the entire speaker with new parts from eBay. And guess what... it's still not working!!!
Flex cable I replaced: http://www.ebay.com/itm/281669874921
Speaker I replaced: http://www.ebay.com/itm/252003488330
Followed this guide: https://www.youtube.com/watch?v=OPuCmfhzgbg
What now? I really thought the replacement parts would solve this. :crying:
Any help is highly appreciated!
Regards
p0inted
Bump. Nobody?!
Have you tried booting into safe mode and testing the speakers?
deelan_chan said:
Have you tried booting into safe mode and testing the speakers?
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No, I will try that. So you think this could be an software issue?
p0inted said:
No, I will try that. So you think this could be an software issue?
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Click to collapse
Maybe since replacing the parts didnt work
It's not a software issue. It's a loose flex cable issue. Holy hell this is annoying...
Found this video after an hour seaching: https://www.youtube.com/watch?v=Af5DvIZwSss
I pressed on the back of the phone where the flex cable connects and voilá; speaker and microphone working again.
Replacing the flex cable didn't solve the issue, very strange. I will now open up the phone again, clean the port on the motherboard with electrical cleaner and see if that solves the problem. If not then I will place something to press down on the connector, just as he did in the video.
It's most likely that the pins on the socket that the flex cable connects to are broken. Because they're so small, it's extremely hard to detect. The first few pins on the top left of the socket carry data for the mic and speaker. Pushing down reconnects the broken pins. Be careful that you don't push too hard, because that could bend them out of alignment permanently, and potentially break other pins.
Hi,
I use the S40 rugged phone from Caterpillar as I break my ''normal'' phones over and over.
I'm very happy about my new aquisition and its roughness has been tested already (dropped it a few times from 4 feet: nothing apart from a few scratches on the aluminium casing and some scratches on the glass protection sheet).
Even watertightness was tested when kayaking (bag was full of water so phone was immersed in seawater or 2 hours approx) only headset was bugging : phone recognised a headset device while there was none connected, but that was fixed after a quick cleaning with cotton buds and alcohol. The rubber cover of the headset is not closing well so it's a fabrication weak spot.
My problem with the CAT S40 (maybe same on previous models) are two issues:
- 1. When plugging headphones, I can hear the conversation, but the phone's microphone stops working. Tried a headset with microphone but here too no mike...i can hear, the others don't hear me. ,??? Anyone ?
- 2. Annoying when making a phonecall: after having dialed a few numbers without problem, the next contact is selected. For some reason phone starts the call, but the sim card selector does not appear (it's like it's hidden behind other applications).
When hitting the return button and selecting once more same (or another contact) the phone opens a slidescreen asking to "return to call in progress".
When doing so, you find the ''select sim'' pop-up window, but can't cancel the call option.
Sometimes it starts calling, and you can't access the active phonecall, blocking you from hanging up, or even see who you're finally calling...
Very annoying! Anyone had this issue already ?
For now, I reboot the phone each time this happens, but I don't have time for this sh*t when working, so I really would appreciate a solution...
Cheers and thanks for your support
Alpha Mike said:
Hi,
I use the S40 rugged phone from Caterpillar as I break my ''normal'' phones over and over.
I'm very happy about my new aquisition and its roughness has been tested already (dropped it a few times from 4 feet: nothing apart from a few scratches on the aluminium casing and some scratches on the glass protection sheet).
Even watertightness was tested when kayaking (bag was full of water so phone was immersed in seawater or 2 hours approx) only headset was bugging : phone recognised a headset device while there was none connected, but that was fixed after a quick cleaning with cotton buds and alcohol. The rubber cover of the headset is not closing well so it's a fabrication weak spot.
My problem with the CAT S40 (maybe same on previous models) are two issues:
- 1. When plugging headphones, I can hear the conversation, but the phone's microphone stops working. Tried a headset with microphone but here too no mike...i can hear, the others don't hear me. ,??? Anyone ?
- 2. Annoying when making a phonecall: after having dialed a few numbers without problem, the next contact is selected. For some reason phone starts the call, but the sim card selector does not appear (it's like it's hidden behind other applications).
When hitting the return button and selecting once more same (or another contact) the phone opens a slidescreen asking to "return to call in progress".
When doing so, you find the ''select sim'' pop-up window, but can't cancel the call option.
Sometimes it starts calling, and you can't access the active phonecall, blocking you from hanging up, or even see who you're finally calling...
Very annoying! Anyone had this issue already ?
For now, I reboot the phone each time this happens, but I don't have time for this sh*t when working, so I really would appreciate a solution...
Cheers and thanks for your support
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Hi
Thank you for checking with us
You can head over here
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ty
Hello, has anyone got issues with this phone when calling? Sometimes, when I am in a call, the person who I am talking to reports that he/she can barely hear me and that there are noises from my side. I tested this and it's true, even in a quiet environment there are noises from my side, and if I cover then uncover for a few times the two mics on the top and bottom the problem dissappears but reappears after some time. I think this is a problem with the noise-canceling mic so I searched in the menu but couldn't find any option to deactivate it. I already did a full wipe and this is not a solution, the problem is still there. Any help?
OK here goes - if someone could help I'd really appreicate it...
Galaxy S7 Edge - light drop resulted in smashed screen. Did a screen/frame replacement myself... which worked a treat.
However have noticed that the loudspeaker now no longer works... So no ringtone, music on media play or alarm etc. Also did the *#o*# speaker test - again no sound on speaker (Receiver test on internal speaker is fine)... just the main external loudspeaker which has packed up.
Wondered if I'd blown/damaged during my screen install/phone drop - so I bought a new loudspeaker - but to no avail, still no sound.
So then I checked both my original & the freshly bought new speaker in both a multimeter and via hooking them up to another phone - BOTH UNITS WORKED! - So at least I know that the speaker units that I'm using are both fine. But put either back into my phone and no sound! ARRRGHHH
Have flashed (via Odin) G935FXXU1BPLB_G935FBTU1BPK3_BTU (v6.0.1 UK) - again no sound. Have additionally since let phone auto-update to 7.0 via OTA update - but again still no sound.
All other functions on phone are perfect (including listening to media/music via headphones).
Looking on web, I see a few people experiencing no sound since screen replacement and or flashing and I have tried the host of suggestions offered - everything from pause music and reboot, reboot with headphones in/out, toggle Power Save mode on/off, toggle Bluetooth on/off, clean out the headphone jack (sound works fine coming through headphone jack BTW just main speaker that wont play anything) and ensured speaker pads are definately contacting the mainboard pins etc.
The only thing I've not been able to yet try is "Emergency Software Recovery and initialization" via Smart Switch as Smart Switch simply freezes whenever I select this option (no follow up pop up window) - though phone is recogniosed.
Anyone else expericence this kind of no sound issue? or know of a sensible (cheap!) solution.
Regards
Mike
Think I've managed to find problem myself - if not solved it... sadly.
Used an old loudspeaker from a long since unused phone - soldered up a couple of wires to the terminals for ease of handling and turned on my phone - ran the speaker test (*#0*#) so continuous sound playing (if not heard!)... touching the wires from the bodged loudspeaker on the main PCB mainboard terminals got nothing, though then grounding one wire elsewhere and hey presto - sound once more from my phone!
So looking like a cold solder on the main PCB mainboard!... Reflowing is beyond me, so I now need to hunt around for a decent company who do PCB repairs!
Not quite the 'Have you tried wiping the cache' fix I was hoping for unfortunately... Not sure if PCB damaged in the drop or in the screen repair - but thought would post findings in case someone with exact same circumstances etc.
Regards
Mike
I'm having a weird problem with the mic on my HTC U11. The past week sometimes when I received a call, other people couldn't listen to me, eventually it's happening on every call.
I also noticed that the voice recording app, and other 3rd party video apps are not recording sound, "Manual Camera DSLR" app does some kind of a loud "click" sound when the record starts and then stops the audio, but if I use the Hi-Res or 3D function on the native camera app the sound is recorded and also if I put the call on speaker the sound is back. I tried to clean the phone but didn't help and did a doing a call to another phone and everything I could hear was total silence like if it was muted, not distorted sound like if the mic was dirty or something blocking it, until I put the call on speaker the sound was "not muted"
Any idea on how could I attempt to fix it?
Thanks.
Hope this 6 easy ways help you fix the issue with HTC:
1. Restart your phone
2. Check if the phone cover covers the microphone
3. Check connected devices
4. Clean the microphone
5. Remove third-party apps
6. Software update
jack lamters said:
Hope this 6 easy ways help you fix the issue with HTC:
1. Restart your phone
2. Check if the phone cover covers the microphone
3. Check connected devices
4. Clean the microphone
5. Remove third-party apps
6. Software update
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Restarted, didn't work.
No cover on phone, also sound doesn't sound covered, just 0 sound, not even white noise or interference.
Not connected
Seems clean
Didn't work
No updates
Have been doing more checks... native camera app is also failing, does the same "click" sound and then stops recording audio. Moments ago mic wasn't working on voice recorder, then I plugged the charger and mic started to work.