I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Gear S2 April 24 update failed
kimkat said:
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Click to expand...
Click to collapse
I excitedly updated my Gear S2 but was frustrated when the Settings would no longer show up. Plus all other apps and all other watchfaces except the ones preinstalled. I did a hard reset and opted not to restore all my previous settings. Pretty much the same.
Now I have access only to the preinstalled watchfaces including the new Special Edition Watchface. I cannot power off my watch. Instead, I have to long press the Power button to reboot in case I accidentally select an app or watchface that causes it to freeze or go blank. If I swipe down, I can see the new flight mode and use it. So with the Do Not Disturb. But the brightness and volume setting will cause it to go blank.
All preset widgets wont work. But after I delete them all, I can add Heart Rate Measure, Steps, Music Player, Workout. These widgets will work.
If I click the power button to get to the app, all apps and the settings wont work.
I have resigned to waiting for an update that will correct these. My watch is under warranty but I am in Oman and I bought it in Dubai...
I hope I can get a clean original firmware and learn how to flash it to my gear s2...
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Watch faces not showing after latest update - SOLVED!
davidfpga said:
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Click to expand...
Click to collapse
David I solved the problem!
I downgraded my firmware to the original using these steps:
http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
There is a separate firmware download link if you own a classic.
After I have successfully downgraded... it updated to the latest firmware with flight mode and Special Watch face...
I think my mistake last time I updated was that I rebooted the gear s2 when it has not yet finished installing... since it looked like it hanged.... just leave it even if it is unresponsive. It will reboot on its own after awhile...
Hope you can revive your Gear S2 as well!
Gabriel
I'm using a Gear S3 with an LG G4. I just got my watch last week and haven't really had a chance to play with it. I launched the Samsung Gear app and went to Settings and tapped on Watch Faces. Whenever I do this, I get the attached message and nothing else ever happens. If I come back later and try again, I get the same result.
Any ideas?
Thank you.
Have you rebooted your phone and watch?
affirmative
Some bytes are crossed somewhere and it may take more drastic action to resolve.
If I was having this issue, the next things I'd look into would be removing and then re-associating your watch w/your phone/Gear app, and/or a factory reset of your watch.
Well... I rebooted again and it appears to be working right now. I don't know why I didn't practice the mantra of techies everywhere... When in doubt, reboot!
RESOLVED (for now) a reboot of both the phone and watch appears to have resolved the issue.
have a crazy situation - a number of times in the day at odd times the whole screen flashes red and then blue while vibrating and playing the alarm.
I do not think it is a virus and cannot figure out with what app this is associated with. I cannot associate it with any app directly. There is no message just suddenly starts flashing until I tap on screen or after about twenty seconds turns off
ajb_111 said:
have a crazy situation - a number of times in the day at odd times the whole screen flashes red and then blue while vibrating and playing the alarm.
I do not think it is a virus and cannot figure out with what app this is associated with. I cannot associate it with any app directly. There is no message just suddenly starts flashing until I tap on screen or after about twenty seconds turns off
Click to expand...
Click to collapse
Go under accessibility-hearing-flash notification-make sure screen is disabled
eddyo1993 said:
Go under accessibility-hearing-flash notification-make sure screen is disabled
Click to expand...
Click to collapse
Yours is a great idea but these settings are disabled on the phone. Thank you for the suggestion however
Im having this same problem. Did you ever fivure out the issue?
After hard reset
Did a hard reset worked for about a month and in the last two days started again I have tried to Google and see if others have the same issue and there is nothing on the www. Crazy and absolutely have no idea what is causing it
Moto 360??
I am having the same issue. I also have a Moto 360 watch. I think there might a connection when the watch isn't in range the phone starts this panic behavior of red and blue. I still haven't found a solution....
What Fw are you on ? And do you have exynos or SD variant ?
I have a G950F and a moto 360 too and no issues so far ?
Same thing
This just started happening to me too. My only change recently was: I install an android wear watch hauwei 2 last week. I enabled developer mode to try and trace the cause.
QuinnZillian said:
This just started happening to me too. My only change recently was: I install an android wear watch hauwei 2 last week. I enabled developer mode to try and trace the cause.
Click to expand...
Click to collapse
I am doing the same with the Debugger (now), good idea. But I must admit, I don't know how to use the option on the Android to necessarily trace to a specific app.
I do know when I turn Bluetooth off the issue seems to go away.
Has anyone tried changing the network the device is trying to connect to? Let's say you have a GSM network, try setting it to GSM only. Vice versa for CDMA.
Same issue w/ s7 and note 8
I recently began having the same issue with my Galaxy s7 a d now with my note 8. The only connection is I've had my watch(fossil Q founder) connected to both. If I get out of range or disconnect from the phone via airplane mode etc. is when the phone loses it's mind. I think it's a feature in the event you might have misplaced your phone the watch is helping it be found(if that makes sense). I haven't found a way to disable this.
I had this Blue to Red flashing screen on my Galaxy S7. I could only operate my phone on safe mode, the virus or whatever this was drew the battery down while I was offloading photos and syncing the phone to the Samsung cloud. Then I only had approx 2% battery when I went to do the hard reset and before I could make it happen the phone lost power and I believe this virus prevented it from charging back up, essentially my cell died in 2 days from whatever this was. luckily AT&T is providing me a replacement but what an awful virus and what's to say when I resync the phone with Samsung it doesn't happen again?
Ok now, really?! You guys don't wanna tell me that since 2017 you guys are tracing this totally insane Homecomming ring plus red and blue screen flashes. So basically you living with this insanity since it's inception, and nobody knows what it is? I'm about ready to throw my phone into the garbage.
Any OS that is pre-Pie can be infected with rootkits that require a firmware flash to eradicate. A factory reset won't work.
Otherwise it sounds like you are introducing an app that is doing this after the factory reset.
If it doesn't do it in Safe mode... it's an app you added.
SM-R775T (US TMOBILE EDITION)
3.0.0.1
Had my watch since June and loved it until the update when I began experiencing the following issues.
-Wake gesture doesn't work
-Pedometer doesn't work
-Auto detect workout thinks i'm always working out which causes severe battery drain. It's never the same workout it just seems to randomly pick one.
Turning off workout detection fixes that issue and isn't that big of a deal but is still annoying because I shouldn't have to do that on an expensive watch.
Not having wake gesture makes the watch almost pointless as it is usually just as fast to check my phone when I want to see the time
Pedometer was one of my favorite features of the watch as it was remarkably accurate and I would have to really try to make it have a false reading.
TMOBILE said they are PROBABLY working on a fix but it seemed like a generic answer just to get me out of the store.
Anyone else experiencing any or all of these problems and if so any solutions found? Any word if a patch really could be on the way or should I just use my insurance to get a replacement?
I've already done multiple factory resets which would temporarily fix all the problems, but the same problems would return in a day or two. Last few times I've done a reset hasn't done anything.
Any help or suggestions would be helpful
I had issues along with horrible battery life after the Tizen 3 update. I also tried resetting a few different times with no great benefit. What finally helped was uninstalling everything on the phone too (Gear S Plugin, Samsung Gear, Samsung Health). Restart phone, RESET watch again and start completely over, following the directions of what to install from the watch in order. I also did NOT restore my settings, I skipped that part. I went from 8-12 hrs a full charge to showing over 2 days.
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Update report for a T-Mobile Gear S2 LTE
Allen_Jolynn0 said:
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Click to expand...
Click to collapse
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
The Samsung Health too was update. Now the aplication alone of Samsung Health for iPhone support the Gear S2, and this is incrible!
I believe this Samsung abandoned the Gear S2, but I thinked wrong.
Can anyone speak if the run4gear work in Android Phones with Gear S2 in Tizen 2.3.2.7?
Mine says no new update available :/
I did the update this morning and it was successful. I see the new shortcuts widgets and updated health and weather apps. But I don't see the Powerpoint App anywhere. Is that something you have to download?
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Killerheels said:
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Click to expand...
Click to collapse
Yes , I think the update removed the swipe from top to go back feature. Need to use the side button to go back over you are inside of an app.
Anyone have the previous firmware for SM-R735T? I don't need anything the new update offers, just want the "back" gesture returned.
Habit dictates a swipe and I keep getting back the settings...... Will have to relearn.
Anyone else found this a nuisance?
Valiante try Sammobile....
Wouldn't it try to auto update if you re installed the previous firmware version, or could you turn it off at the Gear app 'phone settings?
Has anyone tried to flash this to a vzw watch or is that not possible and we have to wait and hope vzw puts out an update?
Verizon has updated there page for the new update but still have not received the update ota here's a link to page https://www.verizonwireless.com/support/samsung-gear-s2-classic-update/
---------- Post added at 08:12 AM ---------- Previous post was at 07:13 AM ----------
Scratch that I just received the update for the Verizon gear s2
i'v also got the new update here in Chile...
awesome update guys.. new pulldown toogles, and a lot more... new icon and new apk's
now we have samsung app store in the gear...
good job samsung gear department..
I was really excited to get the update. After the previous update, watch does this really annoying thing where it lights up the room when its done charging at night. Some times it will stop charging, drain a little, start charging again, and then light up the room a second time.
Well that hasn't been fixed. Now my watch battery is draining incredibly fast. I had to turn off always on watch faces and it's still draining at least twice as fast as it used to. Its been off the charger for an hour and it's already down to 85%.
I really miss the swipe down to go back. I don't need quick settings on every app. I hardly ever used it as it was. Speaking of which, most of the quick settings don't even do anything for some reason.
Really disappointed.
For me with the new update, I can't anymore answer to a whatsapp message direcly on the watch ! I can only use a button to open whatsapp on my phone !
Do you have the same thing ?
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there ?
PS: Yes battery seems like it sucks...
Dannyxz said:
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there
PS: Yes battery seems like it sucks...
Click to expand...
Click to collapse
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
I haven't found the setting to manually set step target with the new update. My alarms stopped working so I had to do a factory reset to get them to work. Now I can't change my step target on the watch. This is how I used to do it:
1. Open Samsung Health
2. Go to very right/bottom and select Settings
3. Select "Adjust Step Target." This selection no longer exists.
I looked in just about every possible setting in Samsung Health and the device settings. I've tapped and long pressed on every possible data point on every possible screen for a hidden menu. It's nowhere.
I reached out to Sammobile 2 times.
- The first time I received instructions for doing this on the Gear Fit 2 Pro. #fml
- The second time I was told to factory reset everything, which I had already done. #fml
It's annoying that manually setting the step target on the Samsung Health app doesn't sync with the watch. But that's another topic.
TheMadScientist said:
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
Click to expand...
Click to collapse
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Dannyxz said:
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Click to expand...
Click to collapse
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
TheMadScientist said:
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
Click to expand...
Click to collapse
Nice!!! ?
How do you still have warranty? Where did you buy it from?