Related
Greetings!
As mentioined in the first post of this thread: http://forum.xda-developers.com/showthread.php?t=418150&highlight=issue+list I have encountered similar problems.
I own my TP for 3 days (2 nights) and on both mornings after being charged over the night the TP was absolutely unresponsive and only to be awakened by a soft reset. It couldn't receive calls, and the alarm of course didn't work also (so I missed one this morning - but wasn't late at work) Anyway, this is a serious issue to me, since it makes the phone absolutely unreliable. And I am not in favor of doing regular hard resets by the way ...
Help on this would be really appreciated.
Greetings, hugo
Mine does this everyday, but have you tried pressing one of the buttons like the home button, I know nothing happens for a minute but then it comes back to life with out the need for a soft reset
Haven't tried ...
Well, I haven't tried pressing a button and waiting, but this is not exactly the behavior, to expect from a phone of this kind. You see this wouldn't solve the Problem of not being reachable by phone and missing appointments. In fact I don't know, that how long I was unreachable on phone and in my profession this isn't just disturbing but unacceptable.
Hugo
I've had the same problem, not every time it's charged, but enough times to be a problem. I've switched off TF3D (Start, Settings, Today, Items, untick TouchFLO 3D, tick some standard items).
The problem has gone. Of course, so has TouchFLO.
Cheers,
Graham.
graham.hughes said:
The problem has gone. Of course, so has TouchFLO.
Click to expand...
Click to collapse
This could be of course a last resort, but TouchFlo is quite nice to use (although I cannot get TF to use PocketInformant as calendar app, although it is defined as standard - the original MS calendar app must be hardcoded somwhere ...). And of course as TF is one of the main features of this phone a great amount of it's costs are caused by that software. So if I couldn't use it, the phone would loose a lot of it's value.
Isn't there a sort of event log in wm6.1 to see, which event crashes the system?
Hugo
I get a similar problem in that I lose all sound overnight, so I too miss my alarms. I also get no sound through the earpiece so, although it vibrates when it is supposed to be ringing, I cannot speak on the phone as I cannot hear the other person, and it seems they cannot hear me either, so it obviously affects the microphone as well. I have done a hard reset but it still happens, so it's definitely a bug with TF3D. I know this because if I try to play one of my music tracks using the music tab in TF3D, it plays for about 5-6 seconds (obviously with no sound) and then it crashes TF3D and restarts itself, which sorts the sound issue out. No need for a soft reset here but it's still unacceptable as my alarms are useless, and for £500+ I don't expect such a stupid flaw in the software. Hopefully, a ROM upgrade will sort this out, but when that will be is anyone's guess at the moment.
matmaneyre said:
...so it's definitely a bug with TF3D.
Click to expand...
Click to collapse
That's also my conclusion.
matmaneyre said:
Hopefully, a ROM upgrade will sort this out
Click to expand...
Click to collapse
I think that's what we have to wait for. Until then, it's a choice between bland-but-working or cute-but-unreliable.
have you tried any of these little mem resident babys to get your ram back and kill bad things while it sleeps
http://forum.xda-developers.com/showthread.php?p=2136914
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Not till now I didn't
Using Stock ROM
I am more and more convicee, that TF3D is quite a buggy piece of software (Aussen hui - innen pfui!). Additionaly to the described above, I got a "broken glass" effect yesterday.
I sure do hope, that HTC releases a ROM update soon, although up until now the Touch Pro isn't even listed on HTC's german support pages.
Maybe I'll give SPB mobile shell a try ...
Hugo
Having same problem, not all the time though.
koppee1 said:
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Click to expand...
Click to collapse
I have the same problem...
A few times already... even this morning.
TP is totally unresponsive and had to soft reset it to get it back alive.
ROM 1.90.401.1 WWE
Radio 1.02.25.19
Protocol 52.33.25.17U
I've had the HTC Touch Pro for about three weeks now, and since then it's crashed or become unusable at least once a day. I do not believe for one second that these issues are restricted to my handset, and comments on this forum back that up.
Problems I've experienced:
1. TouchFlo 3D screen corruption - "broken glass effect". The TouchFlo interface appears fragmented and split - it continues to function, but is unwatchable. The OS and other applications are unaffected. Cause unknown. Cured by soft reset.
2. Complete screen corruption + freeze. The entire screen gets a still image that looks like 'white noise' - random black and white pixels. The device is completely locked. Cause unknown. Cured by soft reset.
3. Device fails to wake up. Screen has been powered down, either having been switched off manually, or by timeout. Device later fails to respond to Power button. Happens occasionally without warning, and frequently (almost 100%) during overnight charge. Note - leaving the Touch Flo interface on 'Programs' tab (i.e. not 'Home') during charge seems to alleviate this (I don't yet have enough evidence to back up this claim).
I like this phone and its touch interface, but am pretty disgusted by the reliability issues, which I would guess are largely connected to the TouchFlo 3D code and/or hardware drivers. HTC really need to sort this out.
I've had the alarm fail on two mornings so far, needed soft reset.
I'm going to try disabling touchflo I think. Be nice to have pocketbreeze running again anyway.
Just out of curiousity
Do you have your phone set to turn off the screen even if it is charging? I don't have the Pro... yet, but with my 6700 I used to have to ensure the screen stayed on over night if I wanted to have a chance at the phone actually being responsive in the morning so the alarm would go off. Otherwise it would be as your Pro's seem to be doing. Will not turn on or anything until a soft reset. (It is not a fix by any means, I am just curious if it is still the same patern.)
I never charge over night simply to avoid it being charged for 8 hours straight. I keep a charge kit at work, and charge during the day as needed. In less than an hour, I get full battery. Then, I sit it next to my bed at night with no failed alarms.
Maybe it doesn't like the long charges.
I'm trying DCS's ROM now to see if it makes any difference at all. I'll report back in a couple of days. Maybe if I didn't have to charge it so often it wouldn't be so bad!
Wether screen is on or not, it doesn't make a difference. (Why should it on a working phone?)
I sincerely hope, that if those strange behaviours are gone in non stock cooked roms, that there will be some in German language as well ...
I am looking forward to another night!
By the way, SPB Mobile Shell didn't quite meet my expectations. (eg. it has also the sucking MS calender hard coded)
Experienced the "non-responsive in the morning" problem 2 times in 3 days, without the phone being charged. Both times I had the white noise effect on the screen.
Turned off TF3D (I like the phone more without it, actually) and the problem didn't occur in the last 5 days since I did this. It's most likely a TF3D related issue and it will prolly be fixed by the next update.
-KickFlo
Well battery is now performing better and has lasted 36hrs so far no charge and two bars to go.
However, a couple of times have noticed that it turns itself off. Last night it didt it and only a soft reset up the buttwould get it on again.
Pretty annoying especially as I am on-call for work and could have missed an important call!
Anyone else have / had this problem - have used the search function but couldnt find anything
how many 3rd party apps are you installed?
which ROM code / radio version you have?
Is the device charging when it stops working? If so, this is a common problem.
Hi!
So I bought the Gear Vr 2 (the 2016 edition) and after about 30 min use streaming videos over WiFi I start to get warnings about the phone overheating.
From the reasearch I could pull, it seems to be a very rare issue on S7s, with people reporting pulling up to 2 hour gaming sessions with no such warnings.
I've tried closing all apps in background (from going to recents and closing all), also restarting the phone and trying right after. And while it I did get a few more minutes, I still got the warning. If I ignore it and keeep using it, the phone gets super laggy. Also tried going into airplane mode (with only wifi running) but still the same.
Any ideas? Never noticed the phone heating up much on any other event.
BTW, I'm on stock nougat.
search in googlre
if you own a Samsung Galaxy smartphone and are experiencing excessive battery drain, overheating and performance problems, VR might be the cause of all your problems too. Oculus recently sent an app update that has started creating these issues. The problems affect Gear VR-ready Galaxy phones, but the fix is pretty simple.
Okay so it seems that some people on here have come to the conclusion that the battery drain issue that some are experiencing is from an Oculus update this morning (Gear VR). I tried uninstalling the app completely to see if that helps at all – Reddit user said
You can fix these issues by simply disabling or deleting the Gear VR Service until Oculus sends an update fixing the problems.
Go to Settings > Applications > Application Manager.
Locate Gear VR Service.
Uninstall or disable.
Support on community discussion thread advises users to “uninstall Oculus Home first, and then Oculus Rooms (in that order) and then re-dock” the Galaxy device. “After you do that, it should download the latest working update,” hopefully fixing the issue.
Before uninstalling or disabling, however, simply open the app and see if it fixes the issue. Some users have reported that an Oculus update pushed itself through when the app was opened. The update seems to fix the problem. If it doesn’t, try the above fixes to see if you get rid of these problems.
mxEin said:
Hi!
So I bought the Gear Vr 2 (the 2016 edition) and after about 30 min use streaming videos over WiFi I start to get warnings about the phone overheating.
From the reasearch I could pull, it seems to be a very rare issue on S7s, with people reporting pulling up to 2 hour gaming sessions with no such warnings.
I've tried closing all apps in background (from going to recents and closing all), also restarting the phone and trying right after. And while it I did get a few more minutes, I still got the warning. If I ignore it and keeep using it, the phone gets super laggy. Also tried going into airplane mode (with only wifi running) but still the same.
Any ideas? Never noticed the phone heating up much on any other event.
BTW, I'm on stock nougat.
Click to expand...
Click to collapse
Leave the cover off the Gear headset that covers the phone / point a fan at the headset
People mod them to hold a small battery powered fan to keep things cool
---------- Post added at 18:27 ---------- Previous post was at 18:26 ----------
rickyreyne said:
search in googlre
if you own a Samsung Galaxy smartphone and are experiencing excessive battery drain, overheating and performance problems, VR might be the cause of all your problems too. Oculus recently sent an app update that has started creating these issues. The problems affect Gear VR-ready Galaxy phones, but the fix is pretty simple.
Okay so it seems that some people on here have come to the conclusion that the battery drain issue that some are experiencing is from an Oculus update this morning (Gear VR). I tried uninstalling the app completely to see if that helps at all – Reddit user said
You can fix these issues by simply disabling or deleting the Gear VR Service until Oculus sends an update fixing the problems.
Go to Settings > Applications > Application Manager.
Locate Gear VR Service.
Uninstall or disable.
Support on community discussion thread advises users to “uninstall Oculus Home first, and then Oculus Rooms (in that order) and then re-dock” the Galaxy device. “After you do that, it should download the latest working update,” hopefully fixing the issue.
Before uninstalling or disabling, however, simply open the app and see if it fixes the issue. Some users have reported that an Oculus update pushed itself through when the app was opened. The update seems to fix the problem. If it doesn’t, try the above fixes to see if you get rid of these problems.
Click to expand...
Click to collapse
That bug was over a year ago, and was fixed within days
When you search Google, check the dates (2016)
*Detection* said:
Leave the cover off the Gear headset that covers the phone / point a fan at the headset
People mod them to hold a small battery powered fan to keep things cool
---------- Post added at 18:27 ---------- Previous post was at 18:26 ----------
That bug was over a year ago, and was fixed within days
When you search Google, check the dates (2016)
Click to expand...
Click to collapse
Check when an article was updated. It may still show an older date, the date of the initial release, but if you click on it, you may see that it was updated, and when. Or if it was not.
So, even older articles may be helpful.
Thanks for your replies!
I tried the uninstalling the updates, but after after about 40 min still got the warning. I guess I'll have to do the cooler thing, annoying as it is.
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Update report for a T-Mobile Gear S2 LTE
Allen_Jolynn0 said:
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Click to expand...
Click to collapse
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
The Samsung Health too was update. Now the aplication alone of Samsung Health for iPhone support the Gear S2, and this is incrible!
I believe this Samsung abandoned the Gear S2, but I thinked wrong.
Can anyone speak if the run4gear work in Android Phones with Gear S2 in Tizen 2.3.2.7?
Mine says no new update available :/
I did the update this morning and it was successful. I see the new shortcuts widgets and updated health and weather apps. But I don't see the Powerpoint App anywhere. Is that something you have to download?
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Killerheels said:
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Click to expand...
Click to collapse
Yes , I think the update removed the swipe from top to go back feature. Need to use the side button to go back over you are inside of an app.
Anyone have the previous firmware for SM-R735T? I don't need anything the new update offers, just want the "back" gesture returned.
Habit dictates a swipe and I keep getting back the settings...... Will have to relearn.
Anyone else found this a nuisance?
Valiante try Sammobile....
Wouldn't it try to auto update if you re installed the previous firmware version, or could you turn it off at the Gear app 'phone settings?
Has anyone tried to flash this to a vzw watch or is that not possible and we have to wait and hope vzw puts out an update?
Verizon has updated there page for the new update but still have not received the update ota here's a link to page https://www.verizonwireless.com/support/samsung-gear-s2-classic-update/
---------- Post added at 08:12 AM ---------- Previous post was at 07:13 AM ----------
Scratch that I just received the update for the Verizon gear s2
i'v also got the new update here in Chile...
awesome update guys.. new pulldown toogles, and a lot more... new icon and new apk's
now we have samsung app store in the gear...
good job samsung gear department..
I was really excited to get the update. After the previous update, watch does this really annoying thing where it lights up the room when its done charging at night. Some times it will stop charging, drain a little, start charging again, and then light up the room a second time.
Well that hasn't been fixed. Now my watch battery is draining incredibly fast. I had to turn off always on watch faces and it's still draining at least twice as fast as it used to. Its been off the charger for an hour and it's already down to 85%.
I really miss the swipe down to go back. I don't need quick settings on every app. I hardly ever used it as it was. Speaking of which, most of the quick settings don't even do anything for some reason.
Really disappointed.
For me with the new update, I can't anymore answer to a whatsapp message direcly on the watch ! I can only use a button to open whatsapp on my phone !
Do you have the same thing ?
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there ?
PS: Yes battery seems like it sucks...
Dannyxz said:
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there
PS: Yes battery seems like it sucks...
Click to expand...
Click to collapse
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
I haven't found the setting to manually set step target with the new update. My alarms stopped working so I had to do a factory reset to get them to work. Now I can't change my step target on the watch. This is how I used to do it:
1. Open Samsung Health
2. Go to very right/bottom and select Settings
3. Select "Adjust Step Target." This selection no longer exists.
I looked in just about every possible setting in Samsung Health and the device settings. I've tapped and long pressed on every possible data point on every possible screen for a hidden menu. It's nowhere.
I reached out to Sammobile 2 times.
- The first time I received instructions for doing this on the Gear Fit 2 Pro. #fml
- The second time I was told to factory reset everything, which I had already done. #fml
It's annoying that manually setting the step target on the Samsung Health app doesn't sync with the watch. But that's another topic.
TheMadScientist said:
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
Click to expand...
Click to collapse
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Dannyxz said:
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Click to expand...
Click to collapse
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
TheMadScientist said:
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
Click to expand...
Click to collapse
Nice!!! ?
How do you still have warranty? Where did you buy it from?
Had my HW2S exactly two weeks and last night I noticed the screen was on the Fit HR screen (that I never use because the Huawei HR app is much prettier!) and when I tried to unlock the watch it reverted to the watch face but wouldn't respond to touch and the 4 complications on my chosen face were flashing on and off.
I soft reset the device which solved the problem for a while but it returned after an hour. In the end I had to press and hold power to call up Google Assistant and open settings to perform a factory reset - which is crap...
Read earlier that this has happened in waves to various Wear OS device owners but that was around a year ago - just wondering if anyone else experienced this behaviour recently as the last time it happened, a software update dropped not long after... #justsayin
It is caused by a weather complication remove it and it will be ok. You can later try putting it back and maybe it will work again had same problem.
Zipak said:
It is caused by a weather complication remove it and it will be ok. You can later try putting it back and maybe it will work again had same problem.
Click to expand...
Click to collapse
Thanks for the reply dude, I'll give it a try. I was using the below watch face with the weather complication active (now swapped out for Strava) so it fits in with what you say.
Before I swapped it out my watch face changed automatically overnight too...
I love technology ?