Greetings!
As mentioined in the first post of this thread: http://forum.xda-developers.com/showthread.php?t=418150&highlight=issue+list I have encountered similar problems.
I own my TP for 3 days (2 nights) and on both mornings after being charged over the night the TP was absolutely unresponsive and only to be awakened by a soft reset. It couldn't receive calls, and the alarm of course didn't work also (so I missed one this morning - but wasn't late at work) Anyway, this is a serious issue to me, since it makes the phone absolutely unreliable. And I am not in favor of doing regular hard resets by the way ...
Help on this would be really appreciated.
Greetings, hugo
Mine does this everyday, but have you tried pressing one of the buttons like the home button, I know nothing happens for a minute but then it comes back to life with out the need for a soft reset
Haven't tried ...
Well, I haven't tried pressing a button and waiting, but this is not exactly the behavior, to expect from a phone of this kind. You see this wouldn't solve the Problem of not being reachable by phone and missing appointments. In fact I don't know, that how long I was unreachable on phone and in my profession this isn't just disturbing but unacceptable.
Hugo
I've had the same problem, not every time it's charged, but enough times to be a problem. I've switched off TF3D (Start, Settings, Today, Items, untick TouchFLO 3D, tick some standard items).
The problem has gone. Of course, so has TouchFLO.
Cheers,
Graham.
graham.hughes said:
The problem has gone. Of course, so has TouchFLO.
Click to expand...
Click to collapse
This could be of course a last resort, but TouchFlo is quite nice to use (although I cannot get TF to use PocketInformant as calendar app, although it is defined as standard - the original MS calendar app must be hardcoded somwhere ...). And of course as TF is one of the main features of this phone a great amount of it's costs are caused by that software. So if I couldn't use it, the phone would loose a lot of it's value.
Isn't there a sort of event log in wm6.1 to see, which event crashes the system?
Hugo
I get a similar problem in that I lose all sound overnight, so I too miss my alarms. I also get no sound through the earpiece so, although it vibrates when it is supposed to be ringing, I cannot speak on the phone as I cannot hear the other person, and it seems they cannot hear me either, so it obviously affects the microphone as well. I have done a hard reset but it still happens, so it's definitely a bug with TF3D. I know this because if I try to play one of my music tracks using the music tab in TF3D, it plays for about 5-6 seconds (obviously with no sound) and then it crashes TF3D and restarts itself, which sorts the sound issue out. No need for a soft reset here but it's still unacceptable as my alarms are useless, and for £500+ I don't expect such a stupid flaw in the software. Hopefully, a ROM upgrade will sort this out, but when that will be is anyone's guess at the moment.
matmaneyre said:
...so it's definitely a bug with TF3D.
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Click to collapse
That's also my conclusion.
matmaneyre said:
Hopefully, a ROM upgrade will sort this out
Click to expand...
Click to collapse
I think that's what we have to wait for. Until then, it's a choice between bland-but-working or cute-but-unreliable.
have you tried any of these little mem resident babys to get your ram back and kill bad things while it sleeps
http://forum.xda-developers.com/showthread.php?p=2136914
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Not till now I didn't
Using Stock ROM
I am more and more convicee, that TF3D is quite a buggy piece of software (Aussen hui - innen pfui!). Additionaly to the described above, I got a "broken glass" effect yesterday.
I sure do hope, that HTC releases a ROM update soon, although up until now the Touch Pro isn't even listed on HTC's german support pages.
Maybe I'll give SPB mobile shell a try ...
Hugo
Having same problem, not all the time though.
koppee1 said:
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Click to expand...
Click to collapse
I have the same problem...
A few times already... even this morning.
TP is totally unresponsive and had to soft reset it to get it back alive.
ROM 1.90.401.1 WWE
Radio 1.02.25.19
Protocol 52.33.25.17U
I've had the HTC Touch Pro for about three weeks now, and since then it's crashed or become unusable at least once a day. I do not believe for one second that these issues are restricted to my handset, and comments on this forum back that up.
Problems I've experienced:
1. TouchFlo 3D screen corruption - "broken glass effect". The TouchFlo interface appears fragmented and split - it continues to function, but is unwatchable. The OS and other applications are unaffected. Cause unknown. Cured by soft reset.
2. Complete screen corruption + freeze. The entire screen gets a still image that looks like 'white noise' - random black and white pixels. The device is completely locked. Cause unknown. Cured by soft reset.
3. Device fails to wake up. Screen has been powered down, either having been switched off manually, or by timeout. Device later fails to respond to Power button. Happens occasionally without warning, and frequently (almost 100%) during overnight charge. Note - leaving the Touch Flo interface on 'Programs' tab (i.e. not 'Home') during charge seems to alleviate this (I don't yet have enough evidence to back up this claim).
I like this phone and its touch interface, but am pretty disgusted by the reliability issues, which I would guess are largely connected to the TouchFlo 3D code and/or hardware drivers. HTC really need to sort this out.
I've had the alarm fail on two mornings so far, needed soft reset.
I'm going to try disabling touchflo I think. Be nice to have pocketbreeze running again anyway.
Just out of curiousity
Do you have your phone set to turn off the screen even if it is charging? I don't have the Pro... yet, but with my 6700 I used to have to ensure the screen stayed on over night if I wanted to have a chance at the phone actually being responsive in the morning so the alarm would go off. Otherwise it would be as your Pro's seem to be doing. Will not turn on or anything until a soft reset. (It is not a fix by any means, I am just curious if it is still the same patern.)
I never charge over night simply to avoid it being charged for 8 hours straight. I keep a charge kit at work, and charge during the day as needed. In less than an hour, I get full battery. Then, I sit it next to my bed at night with no failed alarms.
Maybe it doesn't like the long charges.
I'm trying DCS's ROM now to see if it makes any difference at all. I'll report back in a couple of days. Maybe if I didn't have to charge it so often it wouldn't be so bad!
Wether screen is on or not, it doesn't make a difference. (Why should it on a working phone?)
I sincerely hope, that if those strange behaviours are gone in non stock cooked roms, that there will be some in German language as well ...
I am looking forward to another night!
By the way, SPB Mobile Shell didn't quite meet my expectations. (eg. it has also the sucking MS calender hard coded)
Experienced the "non-responsive in the morning" problem 2 times in 3 days, without the phone being charged. Both times I had the white noise effect on the screen.
Turned off TF3D (I like the phone more without it, actually) and the problem didn't occur in the last 5 days since I did this. It's most likely a TF3D related issue and it will prolly be fixed by the next update.
-KickFlo
I've got a strange problem with my Touch Pro. It works well for two years and one month after end of warranty (don't ask me why) it starts freezing.
I've got standard ROM, I've made hardreset and use only device without any software installed, nothing helped. After few weeks I've noticed that it freezes mostly when some sound is played: when is playing alarm or when I'm typing in navigation with sound enabled and so on. It also freezes in some incoming calls: I was able to pick up the phone and it freezes after 2-3 seconds of the call. The call was not terminated, but I was not able to hang it - only by soft reset. It doesn't freeze in each call - it's quite unpredictable.
Later I turned off the sound and keep only vibration. Phone works without any issue. Of course, when I turn the sound again on, it freezes after a few tests...
Do you have any idea what can cause this? I'm getting angrier after each freeze and I'm sure the device will fly through the window soon if I don't cope with this...
Standard ROM as in non-custom? Do you have any additional programs installed or additional mods applied? You mentioned doing a hard reset, do you experience any issues with your TP immediately after the hard reset or only after any app installation or mods? May need to narrow it down to something more specific. I have no issues what-so-ever with a custom ROM (see my sig) nor additional mods or applications. They'll have to go after my at&t Fuze with an EMP to get me to buy another phone...
It's standard HTC ROM version 5.05.405.1 WWE with Radio 1.01.25.16. I have no problems for two years with this ROM. After the device started freezing, I've made hard reset (twice), but it obviously isn't a software issue - it froze even after clear install with no additional programs or mods applied...
When the TP is frozen, radio still works (so when it freeze in a call, I can continue talking). Sometimes it freeze when I don't answer the phone - funny is it looks like someone is still calling, even the LED is blinking, but I can't do anything. HW buttons won't work, neither power button. Display always stays turned on (as well as I can remember, it never freeze with display off). Soft reset is the only way out of this...
Yeah, I've seen that once or twice (the screen freezes but lights still blinking while the device is stationary) but not lately and not with the ROM I have installed on my at&t Fuze. Have you installed any additional apps or made and modifications? When's the last time you flashed your device? I can't promise you that flashing will solve the issue as it seems very intermittent and random but perhaps it's tied to a specific phone app or mod?
I've got same problem as You.
I was change a roms few times and still not work correctly.
Has anyone can help ?
I still think it's a hardware problem. I have no freeze for two weeks - but it's only because I'm using vibration mode instead of sound. I'll try to disconnect internal speaker to check if it's the source of the problem...
I was in the service and said that it found none of the above-mentioned defects.
They found that this may be dependent on weather conditions (humidity, conditions of work ect)
It is strange, because it rarely encounters this type of problems.
Personally, you're the first person (including me) who has this type of problems
I have not found anything on the forums in my language.
I'll try to look somewhere.
Regards.
sorry for my English
I used this radio and stopped freeze
http://rapidshare.com/files/320038222/Raphael_Radio_1.17.25.09.rar
Give me info if it helps
Greetings
I had my OTA update like 29 of july or smth... everything was smooth till two days ago when suddenly i realised that putting my phone on standby mode (closing the screen) made my internet not working.
I use both WiFi in my home and 3g outside. in both situations when my phone goes to stand by it recieves no updates on anything. When I open it then all the messages from heytell or whatsapp come on along with fb notifications etc.
The blue bars of the signal are blue when i open my phone from stand by mode. then they become grey and then blue again. at that time is when i get all my notifications i had lost whilst in stand by mode. This is really frustrating. I reset my phone etc but the problem persists.. i read somewhere that some ppl said turning the cpu to 750mhz makes it keep the signal... in my opinion this is a HUGE problem and it needs to be patched officially.
However i need to say that in stand by mode it still rings for phone calls... I dont know what to make of it and i would appreciate someones help.
Thank you in advance.
Blue bars=connected to Google Services, which would explain why you get all your Google stuff the minute the bars turn to blue. Are you sure you don't have some battery saving app(ie: Juice Defender) running? I have to ask because people overlook things when they start to have issues with their phone.
chronophase1 said:
Blue bars=connected to Google Services, which would explain why you get all your Google stuff the minute the bars turn to blue. Are you sure you don't have some battery saving app(ie: Juice Defender) running? I have to ask because people overlook things when they start to have issues with their phone.
Click to expand...
Click to collapse
yeap i dont have anything like that since i already know that it has to do with the voltage of stand by mode. i read it somewhere. unfortunately i installed only the basic stuff from the reset and still it made that problem. :S
Had an OTA update from Sony (32.2.A.0.253) the other day which claimed to fix Bluetooth pairing issues. I charge the phone overnight and every morning it has turned Bluetooth off during the night and I'm unable to turn on without restarting the phone.
Noticed that the settings icon also has a grey stripe in the cog rather than a red one, no idea why!
Just wondering if anyone else has had this issue - if not then I guess it's yet another clean install which I'm trying to avoid as it means resetting bank details yet again!
I have a similar issue, but this has been going on since December 2016. My Bluetooth turns off randomly, no pattern at all. Sometimes it's multiple times a day, sometimes it's once every other day.
The difference is that I can turn it on easily, just by pressing the button. I don't have to restart my phone.
When all this started, I restored my phone to factory settings which didn't do anything. Nonetheless, it's always recommended to do it, just in case.
SM-R775T (US TMOBILE EDITION)
3.0.0.1
Had my watch since June and loved it until the update when I began experiencing the following issues.
-Wake gesture doesn't work
-Pedometer doesn't work
-Auto detect workout thinks i'm always working out which causes severe battery drain. It's never the same workout it just seems to randomly pick one.
Turning off workout detection fixes that issue and isn't that big of a deal but is still annoying because I shouldn't have to do that on an expensive watch.
Not having wake gesture makes the watch almost pointless as it is usually just as fast to check my phone when I want to see the time
Pedometer was one of my favorite features of the watch as it was remarkably accurate and I would have to really try to make it have a false reading.
TMOBILE said they are PROBABLY working on a fix but it seemed like a generic answer just to get me out of the store.
Anyone else experiencing any or all of these problems and if so any solutions found? Any word if a patch really could be on the way or should I just use my insurance to get a replacement?
I've already done multiple factory resets which would temporarily fix all the problems, but the same problems would return in a day or two. Last few times I've done a reset hasn't done anything.
Any help or suggestions would be helpful
I had issues along with horrible battery life after the Tizen 3 update. I also tried resetting a few different times with no great benefit. What finally helped was uninstalling everything on the phone too (Gear S Plugin, Samsung Gear, Samsung Health). Restart phone, RESET watch again and start completely over, following the directions of what to install from the watch in order. I also did NOT restore my settings, I skipped that part. I went from 8-12 hrs a full charge to showing over 2 days.