Hello, I am having a problem syncing my Gmail contacts after doing a factory reset on my GS7. The contact name, number, and email all sync up fine. But the group classifications are gone, each of my contacts are assigned to a group. For refrence, I have the same account/contact list on my business phone (note 4) and the group assignments are still correct. On my desktop these groups have also been stripped off at some point. This has had to occur recently because I switch devices every month or so, and this is the first problem syncing. So I have to assume my business phone (note 4) is the problem. Under settings I'm not seeing any sync errors at all on either device. Any advice?
Bump
Related
I just graduated from a Blackberry to the HTC Incredible. After a few days of use and way too much forum browsing, I still have a few issues that I cannot resolve. Please help if you know of any solutions!
1. PHONE: If I dial one of my local contacts and do not include the area code, the call log labels the call as UNKNOWN. This is somewhat frustrating as every phone that I've ever owned was sophisticated enough to known that I'm dialing a known contact even if the area code is not included.
2. CONTACT SYNC: I synced my Blackberry with Outlook. I had no problem getting all of my contacts into the Incredible, but now I want to sync them with Google Contacts and ditch Outlook. I cannot change the PC Sync label on each contact in my phone though, and I'm not even sure if it has anything to do with it.
3. CALENDAR RECURRENCE: I often need to enter meetings to repeat on multiple days of the week. For instance, I may have a review meeting every Tuesday and Thursday. Is there a calendar app that has the capability of recurrence in this manner? I know this is a popular problem, but I have been unsuccessful in finding a solution. It seems insane to have to enter these types of recurrences through Google Calendar to have them sync with the phone properly.
4. MAIL: If I setup my "native" or default google account in the HTC mail app, it syncs with IMAP to get all of the existing mail. HOWEVER, it will not show any new mail that comes in. I have unchecked the sync with the Gmail App ( I cannot remove the account from the Gmail App), but no matter what I do, I cannot get new mail in HTC Mail. Each time I try removing the account from HTC and setting it up again, the new mail shows up, but nothing new from then on.
5. POPUP NOTIFICATIONS: I love the notifications that I get in the status bar for new mail or text messages. Is there anything that I can use to have these notifications popup in a new window on my screen?
Please help! This is an awesome phone, but it just seems that some of the "basics" are missing.
Why didnt you post this in the HTC Incredible subforums? I doubt you will get an answer in here.
Hi,
I just got my phone 2 days ago and trying to get my gmail contacts to my phone. I have configured my gmail account in my phone by going into settings --> Accounts & Sync and adding an Account. I have chosen only Contacts (not mail or calendar).
Now when I open up Contacts app and go into the Menu to View --> "gmail account" and select the group I want it to display, only a partial list of my contacts are displayed. For example, I have 99 contacts in gmail group, I am able to view only about 15 or so of them on the phone.
I have tried syncing up several times but kinda hit the wall now.
Appreciate any suggestions.
Thanks in advance
Are you only seeing contacts that have phone numbers? Or do all 99 have phone numbers?
Atleast about 70 of them have phone numbers.
The issue got fixed when I did a factory reset and reentered the google account information again. This is not a good thing but did get the job done.
Hi all
This was a new one for me and i hope its a one off.
I was reading my emails using the undread option across mutiple accounts and once i had read them all and switched back to all mails view all of my mails had gone from the device.
I then exited mail and went back into it and it showed the setup account choices screen.
I checked settings and accounts and they were all still there with a green sync icon but checking the mail app they were not showing as registered.
The only fix i could find was a factory reset.
Has anyone else experienced this and is there a better fix? I have searched the forums and found nothing so far.
Annoyed
Sent from my HTC Sensation Z710e using XDA App
This also has happened to me multiple times. I had 2 accounts: exchange for work and pop/smtp for home email. Mail client crashed (do not remember exactly what i was doing) and upon re starting it i was presented with the screen to set up mail accounts.
Checking the Account & Sync in Settings listed both accounts, but the mail client was unaware of them.
First time this happened I simply re-entered account details in the mail client and everything worked.
Second time it happened I could enter the exchange account details but client reported that it could not connect.
This required a factory reset to fix. Called north american support line, they had no record of this problem on file & suggested I use k9 client due to history of mail client issues on other devices. I could not get k9 to work on exchange.
When it happened the third time, I was able to reenter the accounts into the email client again and things worked.
I am now evaluating touchdown mail client for exchange. I use the gmail client for some other accounts and it works fine.
Some days ago I start using Nexus 5. I set up my corporate Exchange account (like in my previous phones) and most things are working fine. Except one thing - contacts.
The People/Contact shows me ALL email address I have communication with them in last years. So I have over 2000 contacts (mostly email addresses) in my Contacts. On my Exchange, I have 140 contacts and it is interesting, that sometimes just this contacts are shown (that is what it supposed to be all the time).
I checked setting (what contacts to display, ...), restarts, make a voodoo ... but nothing helps. Because I have used this feature in the past, I'm sure that this is a bug.
Any idea? Where can I report this bug?
Regards to all.
tuncan said:
Some days ago I start using Nexus 5. I set up my corporate Exchange account (like in my previous phones) and most things are working fine. Except one thing - contacts.
The People/Contact shows me ALL email address I have communication with them in last years. So I have over 2000 contacts (mostly email addresses) in my Contacts. On my Exchange, I have 140 contacts and it is interesting, that sometimes just this contacts are shown (that is what it supposed to be all the time).
I checked setting (what contacts to display, ...), restarts, make a voodoo ... but nothing helps. Because I have used this feature in the past, I'm sure that this is a bug.
Any idea? Where can I report this bug?
Regards to all.
Click to expand...
Click to collapse
I have this same issue, and it's driving me crazy. I thought maybe it was a "feature" of hangouts being on so I disabled hangouts and removed my email accounts and verified my contacts were emptied. I also went into outlook and emptied out my auto complete file so they are not there either. Added my exchange account back in and there they are, thousands of contacts that are not really contacts.
I was on here looking for a solution myself.
http://productforums.google.com/forum/#!topic/nexus/gYpaWfRcHgA
has a lot more users with the same problem.. and Google has no answer ;-((
I am seeing the same issue on several devices. Anyone have any news or suggestions on this?
Before I wipe my contacts clean and try syncing again, has anyone seen this happen?
I was talking to someone on WhatsApp (WhatsApp uses your phone contacts) when suddenly the name of the person I was talking to changed to someone elses name in my contacts, who I have never spoken to on WhatsApp
Then I realise all of my contacts have other peoples numbers added to them as primary and secondary numbers, it has basically taken numbers from random contacts and added them to random wrong contacts
They are all still 100% correct on contacts.google.com, but totally screwed up on my phone
Any ideas?
Well it's fixed, luckily I exported my Gmail contacts yesterday, because as soon as I deleted my phone contacts, it decided to sync and delete them from gmail too, even though I'd been trying to get gmail to sync them numerous times prior to the deletion and it refused
Imported them back into gmail and it synced to my phone again
PITA
Do clear the contact data
You can clear the contact data from the phone and restore it using your email. check out the TechRounder blog for any doubt.