Nexus 5 - Android 4.4. - Exchange - Contacts problem - Nexus 5 Q&A, Help & Troubleshooting

Some days ago I start using Nexus 5. I set up my corporate Exchange account (like in my previous phones) and most things are working fine. Except one thing - contacts.
The People/Contact shows me ALL email address I have communication with them in last years. So I have over 2000 contacts (mostly email addresses) in my Contacts. On my Exchange, I have 140 contacts and it is interesting, that sometimes just this contacts are shown (that is what it supposed to be all the time).
I checked setting (what contacts to display, ...), restarts, make a voodoo ... but nothing helps. Because I have used this feature in the past, I'm sure that this is a bug.
Any idea? Where can I report this bug?
Regards to all.

tuncan said:
Some days ago I start using Nexus 5. I set up my corporate Exchange account (like in my previous phones) and most things are working fine. Except one thing - contacts.
The People/Contact shows me ALL email address I have communication with them in last years. So I have over 2000 contacts (mostly email addresses) in my Contacts. On my Exchange, I have 140 contacts and it is interesting, that sometimes just this contacts are shown (that is what it supposed to be all the time).
I checked setting (what contacts to display, ...), restarts, make a voodoo ... but nothing helps. Because I have used this feature in the past, I'm sure that this is a bug.
Any idea? Where can I report this bug?
Regards to all.
Click to expand...
Click to collapse
I have this same issue, and it's driving me crazy. I thought maybe it was a "feature" of hangouts being on so I disabled hangouts and removed my email accounts and verified my contacts were emptied. I also went into outlook and emptied out my auto complete file so they are not there either. Added my exchange account back in and there they are, thousands of contacts that are not really contacts.
I was on here looking for a solution myself.

http://productforums.google.com/forum/#!topic/nexus/gYpaWfRcHgA
has a lot more users with the same problem.. and Google has no answer ;-((

I am seeing the same issue on several devices. Anyone have any news or suggestions on this?

Related

Android issues with unknown number, calendar recurrence, contact sync

I just graduated from a Blackberry to the HTC Incredible. After a few days of use and way too much forum browsing, I still have a few issues that I cannot resolve. Please help if you know of any solutions!
1. PHONE: If I dial one of my local contacts and do not include the area code, the call log labels the call as UNKNOWN. This is somewhat frustrating as every phone that I've ever owned was sophisticated enough to known that I'm dialing a known contact even if the area code is not included.
2. CONTACT SYNC: I synced my Blackberry with Outlook. I had no problem getting all of my contacts into the Incredible, but now I want to sync them with Google Contacts and ditch Outlook. I cannot change the PC Sync label on each contact in my phone though, and I'm not even sure if it has anything to do with it.
3. CALENDAR RECURRENCE: I often need to enter meetings to repeat on multiple days of the week. For instance, I may have a review meeting every Tuesday and Thursday. Is there a calendar app that has the capability of recurrence in this manner? I know this is a popular problem, but I have been unsuccessful in finding a solution. It seems insane to have to enter these types of recurrences through Google Calendar to have them sync with the phone properly.
4. MAIL: If I setup my "native" or default google account in the HTC mail app, it syncs with IMAP to get all of the existing mail. HOWEVER, it will not show any new mail that comes in. I have unchecked the sync with the Gmail App ( I cannot remove the account from the Gmail App), but no matter what I do, I cannot get new mail in HTC Mail. Each time I try removing the account from HTC and setting it up again, the new mail shows up, but nothing new from then on.
5. POPUP NOTIFICATIONS: I love the notifications that I get in the status bar for new mail or text messages. Is there anything that I can use to have these notifications popup in a new window on my screen?
Please help! This is an awesome phone, but it just seems that some of the "basics" are missing.
Why didnt you post this in the HTC Incredible subforums? I doubt you will get an answer in here.

Anyone else randomly losing gmail contacts?

Before I got my Captivate I set up all my contacts into gmail. I set up the ones I wanted on my phone as My Contacts, and then had 20-30 more that were pretty much just e-mail addresses in All Contacts. I synced them to my IPhone using the Exchange method, and while it worked, I randomly lost 5-6 contacts. It was a little disconcerting but I got the info, re-created them and moved on. No problems.
Now, I just synced my gmail account to my new Captivate, expecting it to work better and I seem to be constantly losing contacts! Now that I'm aware of it and paying attention, this is driving me absolutely crazy! There seems to be no rhyme or reason for it. The contacts that disappear, they all have phone numbers, some are linked with Facebook accounts, some aren't. Some were added in gmail directly, others were added either on my phone or on the Iphone previously.
When I first synced my phone I had about 107 or so All Contacts in Gmail. I receive a text from someone who shows up as a phone number in my phone, so I text back "who is this?" and it turns out to be a good friend of mine I had a contact set up for, with two e-mail addresses, two phone numbers and an address. This is a contact I've had for years, so from the beginning. Just gone.
I looked on Gmail and I have 97 All Contacts. And I have no idea how to figure out which ones are lost. Then I lose two more, I have 95. I figured out one of them that I lost and re-added it so I had 96. I just lost one more. Phone numbers and all.
What the @*($ is going on here? I just exported a backup of my gmail contacts to a csv file, and I guess I'm going to have to do this everytime they change.
Is anyone else having this issue? I have no apps or addons that have anything to do with contacts. Sorry the thread is so long, I just wanted to explain what's been happening.
I don't know if I'm losing contacts, but I do loose contacts numbers. I have had a few numbers come up as numbers only, when the person calls. I ignore these calls most of the time, because if know them, their name will show. Check my voicemail, its my answering svc. I look for the contact, its there, but no number associated with it.
In my case, it only seems to happen when I originally sync with a new phone. Ill have to start watching the amount of contacts, I guess.
Sent from my SAMSUNG-SGH-I897
I was totally surprised by this. I've already discovered at least 10 contacts that have completely and totally disappeared. Some of them disappeared before, on this phone, and I've re-added them in with their numbers and e-mail addresses. And they disappeared again. Every time I add any contact information for the time being I'm going to export it from gmail and double check my # of contacts daily. Right now I have 107 in all contacts. The worst part is when you lose them there's no easy way to figure out which contact disappeared.
What the... Me too !!!
brandonb81 said:
I was totally surprised by this. I've already discovered at least 10 contacts that have completely and totally disappeared. Some of them disappeared before, on this phone, and I've re-added them in with their numbers and e-mail addresses. And they disappeared again. Every time I add any contact information for the time being I'm going to export it from gmail and double check my # of contacts daily. Right now I have 107 in all contacts. The worst part is when you lose them there's no easy way to figure out which contact disappeared.
Click to expand...
Click to collapse
I've just posted a new thread about the same problem i'm experiencing with my galaxy s3 (GT-I9300) and didn't notice this one.
I've having the EXACT same problem and in all the similar threats there is no solution for this, this is frustrating...
I too Flashed numrous Roms in order to eliminate ROM bugs etc...
Could a anyone assist on this ?

Receiving multiple times the same e-mails in Gmail

Hello,
i have a odd problem with Gmail on a Nexus 5X running stock Android 6.0.1. I didn't find any solution using Google so far...
What I did:
- changed my phone from Nexus 4 to a Nexus 5X, on the Nexus 4 everything worked fine (running CyanogenMod 13)
- set up two mail accounts in Gmail (one is GMX and one of my university). Incoming servers are both IMAP.
- set the synchronization to every 30min
The problem:
every 30min when the mails are synchronized I get a notification for new mail, I read them, everything is fine. The next 30min when it gets synchronized again I get the same mails marked as unread (plus additional mails I may received). Even if I delete the mails on my phone I get them again. Same behaviour on both accounts.
Shouldn't there be something like a respond to the server that the client already received/deleted those mails? I think I also used IMAP on the Nexus 4 and no problems with it.
I hope someone knows how to fix it, it would be highly appreciated!
Thanks
solved
A Gmail update (v. 6.6.126913422) today solved the issue!

Groups not syncing on GS7/Note 4

Hello, I am having a problem syncing my Gmail contacts after doing a factory reset on my GS7. The contact name, number, and email all sync up fine. But the group classifications are gone, each of my contacts are assigned to a group. For refrence, I have the same account/contact list on my business phone (note 4) and the group assignments are still correct. On my desktop these groups have also been stripped off at some point. This has had to occur recently because I switch devices every month or so, and this is the first problem syncing. So I have to assume my business phone (note 4) is the problem. Under settings I'm not seeing any sync errors at all on either device. Any advice?
Bump

It finds contacts from account I have synced off AND have off in "what to show"!

It finds contacts from account I have synced off AND have off in "what to show"!
This looks like a bug to me.
Disclaimer: It is not my phone, but a device I manage.
So, this guy has some connections set up, one of them is Exchange (to an Exchange server) with CONTACTS TURNED OFF.
He just wants to use phone contacts - for his reasons.
Also in contacts app, in setting "what contacts to show" (or something) only Phone is selected.
And indeed, the list shown in contacts app, does show only contacts that are on the phone.
UNTIL HE MAKES A SEARCH!
(for a contact I know is on Exchange or also on Exchange)
Then after a second, it shows the contact! It even says that it comes from the domain that I have turned off contact syncing and contact display!
So... can someone verify?
Does anybody have a solution? (maybe if I re-add that account as plain IMAP? Will that get me the full email tree as with Exchange?)
Ain't this a bug?
NOTE (no pun intended ) that this -he claims- happened after an update the device got just few days ago.
...and today it doesn't (without changing anything).
WTF?

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