Hi all
This was a new one for me and i hope its a one off.
I was reading my emails using the undread option across mutiple accounts and once i had read them all and switched back to all mails view all of my mails had gone from the device.
I then exited mail and went back into it and it showed the setup account choices screen.
I checked settings and accounts and they were all still there with a green sync icon but checking the mail app they were not showing as registered.
The only fix i could find was a factory reset.
Has anyone else experienced this and is there a better fix? I have searched the forums and found nothing so far.
Annoyed
Sent from my HTC Sensation Z710e using XDA App
This also has happened to me multiple times. I had 2 accounts: exchange for work and pop/smtp for home email. Mail client crashed (do not remember exactly what i was doing) and upon re starting it i was presented with the screen to set up mail accounts.
Checking the Account & Sync in Settings listed both accounts, but the mail client was unaware of them.
First time this happened I simply re-entered account details in the mail client and everything worked.
Second time it happened I could enter the exchange account details but client reported that it could not connect.
This required a factory reset to fix. Called north american support line, they had no record of this problem on file & suggested I use k9 client due to history of mail client issues on other devices. I could not get k9 to work on exchange.
When it happened the third time, I was able to reenter the accounts into the email client again and things worked.
I am now evaluating touchdown mail client for exchange. I use the gmail client for some other accounts and it works fine.
Related
I have the HTC Touch Pro and am having difficulty with my work email account syncing properly with the phone. When I first got the phone and setup the outlook email through exchange the emails flowed into my phone simultaneously. However a week or so ago I accidentally cleared all my data back to the phone default settings as to when I bought it. My yahoo email still shows up properly, but my outlook account only syncs when I am at work logged into our system, or when I log into the exchange network. Once I log out of the system, the incoming emails stop showing up on my phone. Can you tell me why I wouldn't be able to get my outlook email at all times of the day, even when I am not logged into the system? Really it is pointless to only have my outlook email update on my phone when I am sitting at a computer viewing. Any help or suggestions are greatly appreciated!!!
the issue is prevalent on all androids: when using htc's mail to add hotmail (or sounds like any email), the synchronization is not quite right... if you have viewed or deleted an email, it is not reflected on the mail server and therefore the next synchronization you will be notified of "new mail" even though you have just read/deleted it.
everyone is blaming the fact it is a POP issue and the solution is to use Exchange or IMAP. there are MANY hits on google with supposed solution. however when i tried them out, i am still getting that annoying problem.
Use K9 mail. I have never had a phantom new mail with any of my non gmail email.
Sent from my Inspire 4G using the power of the dark side.
+1 to K9 mail
tried k9 for 5mins
it doesnt work very well with hotmail (according to the warnings) and i recall i had a problem with hotmail would put up captcha (the image verificaiton) and hinder k9's ability to get mail.
Go to your Hotmail account email option on your computer not your phone.
look for "POP and deleting downloaded messages"
There are 2 options,
Don't let another program delete messages from Hotmail. (If your other program is set to "delete messages from the server," we'll simply move them to a special POP folder. They won't be deleted.)
Do what my other program says-if it says to delete messages, then delete them.
Select the second one. It works for me. Your problem should go away.
For some reason Hotmail Exchange ActiveSync is not the true Exchange ActiveSync.
ah thanks. i recall they recently implemented that feature... that explains why my hero (which was working) also suddenly broke.
edit: it works. all fixed.
now i cant be any happier with my inspire (battery could always be better)
I noticed since I installed the ICS leak about 2-3days ago, Im able to receive my email from exchange just fine, but cannot send email, they just get stuck in the Outbox. I just noticed this today after seeing a ton sitting there. I can continue to receive emails no problem.
This is an exchange setup, so obviously there is no incorrect outbound mail server setting like SMTP or IMAP.
So on a hunch I decided to add this exchange account to my iPad, and send a test mail, and it worked! So for some reason the phone refuses to send out any email from my exchange account but has no problem receiving mail into it.
I also have a GMAIL account which is setup using the native Gmail app and that works flawless, no issues there, its just the native email account with exchange now that seems to have an issue.
Anyone else having this issue? Ive tried to delete the account, re-add it, no change. Then went to Application and cleared all data/cache, no change.
Dixit
never heard of this issue, but what about k9 as an alternative
K9 doesnt support Exchange Activesync yet, it only supports Exchange Webdav (which is older Exchange server implementations).
Dixit
I know its definitely the native email app that has issues with sending the mail through Exchange ActiveSync. I just downloaded Enhanced Email from the market and put my same credentials in for my corporate email and was able to send out mail with no issues. Wondering if anyone else uses the native ICS email app with Exchange Activesync has issues.
I had that problem with the native email app yesterday with a recovery based ICS install.
After messing around with it for a while, I did find that the way the e-mail app is working is really odd/seems to require some of the bloatware I typically freeze. I went ahead and did another factory reset of settings in CWM and wiped cache and such a few times, and it did start working.
After the reset and not touching anything, I got the exchange setup to work with both the exchange server at work, and Hotmail's version of it.
I am getting same issue. I tried delete and adding account again. It works for few hours and after that it starts accumulating emails in outbox.
I have not factory reset again yet, as I would need to install all apps again
I ended up reverting back to GB. I have to be able to reply to work email. There is something wrong at the framework or core in this leak. Cause even other email apps like Enhanced Email had the same issue. Worked fine for a few hours then stopped.
Dixit
You can try the newer email apps at
http://forum.xda-developers.com/showthread.php?t=null
I love them lots, and they're very speedy
Sent from my SAMSUNG-SGH-I727 using xda premium
That link is invalid.
Sorry. Its linked on this page:
http://forum.xda-developers.com/showthread.php?t=1573221
Sent from my SAMSUNG-SGH-I727 using xda premium
Was seeing the same issue, messages in the outbox that wouldn't send until manual refresh. Changed the account setting 'Auto resend times' from 3 to 'No limit' and problem solved!
I use the stock email for my hotmail account which is my main email account so i have all my other email accounts forwarded to that one. I have it set to Push, and it does...sometimes, but not always, which I find to be weird. I have auto sync checked, data or wifi is always running so its a data issue, I've deleted the account and set it up again and im still having the same problem. I am on Tweakstock with PJB. Anyone else having this issue or know of a solution?
I have never found touchwiz email to be useful. I would always have to sync it manually with my college's email. Eventually I integrated it into my gmail (used pop3 in gmail to add to inbox and smtp to send) and the gmail app on my phone will even allow me to send as either my gmail or my college's email. You should try doing this to your hotmail.
I'm using hotmail app to sync and it's working fine. The one that you used is Window live.
ill try the hotmail app, thanks, its just weird cuz i never had a problem until this past week.
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
I had the same problem. Only way I could keep it from syncing was to turn sync completely off in the email app's settings. Then turn it back on when I wanted to manually sync.
Same problem with manaul sync of email
Bought my S7 today and have discovered the same thing. Setting sync schedule to manual does not seem to have any effect. If Sync account is on, I get mail; it's if off, I don't. I'd like to set Sync account to on, then request mail when I want it. The pdf manual reads 'To manually retrieve emails, swipe downwards on the screen.' But if Sync account is off, swiping down doesn't retrieve emails, and if Sync account is on, the emails are downloaded before you swipe.
Bug?
Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
Click to expand...
Click to collapse
Move your Gmail account to the stock email app and you can set it however you need. It would be easier to have all accounts in one place anyway.
Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
Click to expand...
Click to collapse
Have you tried through Settings > Accounts long press on Google and turn off Automatic Sync in there for G-Mail and any other Google services you don't want to sync automatically.
Then when you open the G-Mail app just pull the screen down to update your messages which will sync manually.
pixel_junkie said:
Move your Gmail account to the stock email app and you can set it however you need. It would be easier to have all accounts in one place anyway.
Click to expand...
Click to collapse
I have recently added Gmail to the stock email app.
ag4751 said:
Have you tried through Settings > Accounts long press on Google and turn off Automatic Sync in there for G-Mail and any other Google services you don't want to sync automatically.
Then when you open the G-Mail app just pull the screen down to update your messages which will sync manually.
Click to expand...
Click to collapse
If you turn auto sync off, it will nor sync by pulling screen down.
Sir_Eagle said:
If you turn auto sync off, it will nor sync by pulling screen down.
Click to expand...
Click to collapse
If you turn it off then when you open your gmail app and slide the screen down you will see the circle icon rotating and any new emails will be loaded into you inbox, I know it works because I use it, if you have no new emails nothing will change.
Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
Click to expand...
Click to collapse
Same here. For the gmail account I use the gmail app. For the other two accounts (one is yahoo one is work POP account) i use the S7 stock email app. The stock email is better for me as it allows me to sort by unread and select all. All set on manual but keeps synchronizing. Very annoying...
ratacit said:
Very annoying...
Click to expand...
Click to collapse
Yes it is. And there doesn't seem to be a way to fix it.
LGLemay said:
Bought my S7 today and have discovered the same thing. Setting sync schedule to manual does not seem to have any effect. If Sync account is on, I get mail; it's if off, I don't. I'd like to set Sync account to on, then request mail when I want it. The pdf manual reads 'To manually retrieve emails, swipe downwards on the screen.' But if Sync account is off, swiping down doesn't retrieve emails, and if Sync account is on, the emails are downloaded before you swipe.
Bug?
Click to expand...
Click to collapse
I have the exact same problem.
I want manual sync (no automatic sync) for my work email after 17:00, but I want to be able to open the app and browse emails offline (WITHOUT the app instantly triggering a sync). This worked in my S5 but has now changed in S7.
Agree that it is a bug!
Simon
Any suggestions??? More bugs - bought S7 -just set up my business email as POP3 (yahoo small business with email on Yahoo server) thru email that comes with S7. Want all my emails from my email acount on phone - several years of them that amount to under 2GB (sometimes need see all conversations from past with client while not hear laptop in home office) and then want to sync every 15 min and have new emails sent to phone - (on laptop use microsoft outlook set up as pop3 to leave on server when download). Also since I am starting new bus but want to see emails from old bus only way to do on phone is Pop3 (if stop paying Yahoo yearly fee will delete emails from its server for that email account). My old Blackberry did this perfectly - downloaded all , then every 15 minutes just downloaded new when synched and could just flick thru them. In prior Samsung S (did not own one) used to have setting in synch to "period of time" to sync - in S7 now asks "how many emails to load"- even if set on TOTAL does not seem to be willing to download all my emails. to the phone. Only loaded three months then went back while phone still on, and only one month shows. Whole purpose of Pop3 is to download ALL emails in an email account. Then when delete an email deletes from phone and server. Any fix for this anyone knows? If this just a limit in the native email app in phone or in Android OS so in all phones? If just this app anyone know an email app for non-exchange and exchange servers that will permit you to download ALL emails in email account set as pop3?
Yes - this sucks - I have used a note3, note4 and the manual sync rmail works great - I tried a note5 and it would sync automatically (even though I set it to only manual sync) I KNOW how to so this (since I did it with the note 3&4. ---- the note 7 also has this problem - WHY didn't samsung fix it? It's ANNOYING to be woken up with email alerts, and it's annoying to have to turn sync on and off. We paid a lot of money for this phone - it should work.... come on Samsung......