I had a payment declined while using my watch. After this happened I noticed Samsung Pay is temporarily unavailable. Anyone else experiencing this? You can check by going to the Gear app on your phone. Look under the info tab, then scroll down to Payment.
ttown said:
I had a payment declined while using my watch. After this happened I noticed Samsung Pay is temporarily unavailable. Anyone else experiencing this? You can check by going to the Gear app on your phone. Look under the info tab, then scroll down to Payment.
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The gear app tells me that all the time but allows you to still open and use Samsung pay. I'm using the Verizon s7 edge by the way, in case you have a non Samsung phone. My first purchase was denied and I got a call from my bank asking about the purchase. After I explained what I was doing Samsung pay has worked flawlessly, even with that message in the gear app.
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has anyone figured out how to bypass the reactivation lock code yet? i purchased an open box gear s2 and there isnt another in stock.
If you purchased your open box S2 at Best Buy, the Samsung Reps in the store should know how to do this. I bought an open box S2 at BB and had a discussion with the Sammy Rep that was in the store. He said that after the first week of selling the S2 this problem was realized (people were locking and returning their Gears) and that Sammy had sent instructions to their reps on what to do.
Bladder61 said:
If you purchased your open box S2 at Best Buy, the Samsung Reps in the store should know how to do this. I bought an open box S2 at BB and had a discussion with the Sammy Rep that was in the store. He said that after the first week of selling the S2 this problem was realized (people were locking and returning their Gears) and that Sammy had sent instructions to their reps on what to do.
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I have been in contact with samsung support and they said that they can't do anything, that my support has to come from BB. The problem is that my 15 warranty days have already passed. Any suggestion?
BE77O said:
I have been in contact with samsung support and they said that they can't do anything, that my support has to come from BB. The problem is that my 15 warranty days have already passed. Any suggestion?
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Go to the BB and talk to the Samsung Reps (if your BB has a Samsung display area, my local BB has a large area full of Samsung displays and actual Samsung Reps that work in it). I wouldn't worry about the 15 days, just go to BB and see what they can do. Tell them it was a present and you just opened it. They really don't want you to go away mad. They want you to be a return customer especially if you are buying $300 items.
Good Luck
Gear s2 reactivation lock removal
Anyone know how to remove the reactivation lock in gear s2..................rm 720
I have a Samsung Galaxy 4 smartphone. Got a Samsung Gear S2 smart watch for Christmas. I cannot get email notifications on my watch. My email provider is Verizon. I get my emails from their server using native email application on my phone. All other notifications work fine, including Gmail. All the settings are correct.
Called Samsung customer support. They said the watch was defective. Took it back to Best Buy and swapped it for a new one. Still not working. Went back to Best Buy and talked with a Samsung rep there. They had not clue what to do but did say it was a Verizon problem. Interestingly enough, they said they have never seen this problem before. but blamed it on Verizon.
Now, correct me if I'm wrong but I don't understand why this is a Verizon problem. My smart watch is not getting emails from Verizon's server. It is simply getting notifications from my phone about new emails.
Any thoughts out there?
Got my s7 today on Sprint and I seen Samsung's running a promotion if you sign up for Samsung pay they give you a voucher for a free wieless charger. But when I go to download the app that tells me in the App Store that my device is not compatible anybody have any info on this?
I think the Samsung Pay app is pre-loaded on the phone. I think there was an update through the Play Store recently to support gift cards though.
I have the Verizon version and I have the same problem. Pay is not preloaded on the phone and when I go to the Store to get it, it tells me that Samsung Pay is compatible with my S6 but not the S7. WTF Samsung? I am hoping that this is just because the Play Store hasn't caught up with the release of the phone. I was worried that it was just Verizon being Verizon again.
Don't bother with the free charger promo. Even though the promo was supposed to be good through 3-10-2016, the app is reporting that they have "sold out" of the wireless charging pads and to check back soon for other promotions. I can also confirm that the Samsung pay app is pre loaded onto the AT&T S7, but I think I read somewhere that Verizon is only supporting Android Pay at this time and not Samsung pay. Maybe I am wrong about that?
Samsung pay is live in Google play now for Verizon phones.
38 new banks and credit unions are now supported
How is the situation in Germany?I have not seen any information about samsung pay in Germany.
From the AT&T user manual...
Note: You must first register cards to Samsung Pay on your connected smartphone. For more information, refer to the mobile device’s user manual.
So no Samsung phone, no Samsung Pay on your Gear because Samsung Pay currently doesn't work on anything but flagship-class Samsung phones.
Thanks for the information, that's what I was very curious about.
With no disrespect intended, are you posting this based on personal experience? I'm asking because there's a lot of speculation, based on conflicting information posted online, and we're now (hopefully today) at the point where we should be able to get first hand accounts.
I have spoken with Samsung via chat. Picked up my watch this am. Chat guy says the Samsung pay app for non-Samsung phones will be released next week. He said it will show up in the gear app.
yessirrom said:
I have spoken with Samsung via chat. Picked up my watch this am. Chat guy says the Samsung pay app for non-Samsung phones will be released next week. He said it will show up in the gear app.
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That's great news
afblangley said:
With no disrespect intended, are you posting this based on personal experience? I'm asking because there's a lot of speculation, based on conflicting information posted online, and we're now (hopefully today) at the point where we should be able to get first hand accounts.
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I am...I have a pixel xl and note 5. Samsung pay works well with the note, but does not show up on the pixel.
Charlie
Here is a screenshot from my chat today with Samsung. They state an update will be available by the end of the month
marcjames513 said:
Here is a screenshot from my chat today with Samsung. They state an update will be available by the end of the month
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Seriously? A chat with a minimum wage CSR that's likely in an Asian offshore call center? The same CSR's that have no idea about today's launch delivery schedule? What I posted was right out of AT&T's Gear S3 LTE user manual. I'd go with that over a chat with a CSR.
That said, if Samsung is launching Samsung Pay for non-Samsung phones app that's a whole different discussion. When/if that happens certain TBD non-Samsung phones can provide the tethering support necessary for Samsung Pay to work on the Gear. When/if is a big deal though. Samsung Pay for the Gear S2 was announced when it was launched. It took a year for it to be released. Hopefully Samsung Pay for non-Samsung phones doesn't suffer the same fate timing wise. It's kind of an interesting model when/if it comes to be. A NFC only Pixel owner with Samsung Pay installed could suddenly have MST access via their Gear in a gazillion more places. That can't make Google who is pushing Android Pay very happy.
But the reality is, until a non-Samsung phone Android Samsung Pay app is launched, Samsung Pay on the Gear S3 won't work without a Samsung flagship phone associated with it.
BarryH_GEG said:
Seriously? A chat with a minimum wage CSR that's likely in an Asian offshore call center? The same CSR's that have no idea about today's launch delivery schedule? What I posted was right out of AT&T's Gear S3 LTE user manual. I'd go with that over a chat with a CSR.
That said, if Samsung is launching Samsung Pay for non-Samsung phones app that's a whole different discussion. When/if that happens certain TBD non-Samsung phones can provide the tethering support necessary for Samsung Pay to work on the Gear. When/if is a big deal though. Samsung Pay for the Gear S2 was announced when it was launched. It took a year for it to be released. Hopefully Samsung Pay for non-Samsung phones doesn't suffer the same fate timing wise. It's kind of an interesting model when/if it comes to be. A NFC only Pixel owner with Samsung Pay installed could suddenly have MST access via their Gear in a gazillion more places. That can't make Google who is pushing Android Pay very happy.
But the reality is, until a non-Samsung phone Android Samsung Pay app is launched, Samsung Pay on the Gear S3 won't work without a Samsung flagship phone associated with it.
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Breathe. It'll be OK.
No one says it's currently working I've asked multiple people and get the same answer. Take it for what it's worth. Multiple tweets from @samsungpayus say the same thing.
If it's only NFC and MST then oh well, buy something else if you're not satisfied.
There is a Samsung Pay app in the Gear App that is separate from the Samsung Pay app that runs on a Samsung smartphone. I can't say whether or not it works on non-Samsung phones because I have a Galaxy S7 but it is definitely a separate app. (I had to register my card in it, even though the card was already registered in the Samsung Pay app on my phone.)
Recently there was an update for Samsung Pay for the Gear.
After this time, the CC on my Gear S3 began to be routinely declined even tho the physical card continues to work.
I called the bank and they said the CC's Expiry date is being systematically incorrectly registered.
So even when entered correctly (multiple retries), the expiry date is erroneously registered.
Environment:
LG V20 stock unrooted
Samsung Pay Gear: 1.3.2103
Samsung Mobile version: 1.3.1703
Gear S3 USA
CC: CIBC
Hmm I've had mine declined at a couple places but they seem to only get declined at the same places. I've used it over the weekend and it worked at most other places.
Maybe you should remove the card and re-add it?
Environment:
S7 Edge stock unrooted
Samsung Pay Gear: 1.3.2103
Samsung Mobile version: 1.3.1703
Gear S3 USA
CC: CIBC
Yesterday, I went to Tim Hortons, Samsung pay on my phone was declined but on my watch worked... It depends on the place since they are franchised I guess.
gremlin007 said:
Yesterday, I went to Tim Hortons, Samsung pay on my phone was declined but on my watch worked... It depends on the place since they are franchised I guess.
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Are you using cibc visa with the latest samsung pay gear s3 update?
klau1 said:
Are you using cibc visa with the latest samsung pay gear s3 update?
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Yup, buy I always have the problems at the same stores. So I really think it's the specific retailers and not samsung pay
gremlin007 said:
Yup, buy I always have the problems at the same stores. So I really think it's the specific retailers and not samsung pay
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Yeah, there is variation according to POS terminal. At some retailers the transaction has to run as a credit card, at others it has to be run as a debt card, sometimes the PIN needs to be entered, sometimes not. I haven't identified any pattern, just trial and error.
In my case, it's not the fault of the merchant, since even places that worked previously stopped working.
Strangely, I tried another cibc cc and it worked. It looks like there's a problem with my existing cc and the bank.
Will need to get another cc.