Samsung Pay Stopped Working (Transaction Declined in Canada) (Gear USA Version) - Samsung Gear S3

Recently there was an update for Samsung Pay for the Gear.
After this time, the CC on my Gear S3 began to be routinely declined even tho the physical card continues to work.
I called the bank and they said the CC's Expiry date is being systematically incorrectly registered.
So even when entered correctly (multiple retries), the expiry date is erroneously registered.
Environment:
LG V20 stock unrooted
Samsung Pay Gear: 1.3.2103
Samsung Mobile version: 1.3.1703
Gear S3 USA
CC: CIBC

Hmm I've had mine declined at a couple places but they seem to only get declined at the same places. I've used it over the weekend and it worked at most other places.
Maybe you should remove the card and re-add it?
Environment:
S7 Edge stock unrooted
Samsung Pay Gear: 1.3.2103
Samsung Mobile version: 1.3.1703
Gear S3 USA
CC: CIBC

Yesterday, I went to Tim Hortons, Samsung pay on my phone was declined but on my watch worked... It depends on the place since they are franchised I guess.

gremlin007 said:
Yesterday, I went to Tim Hortons, Samsung pay on my phone was declined but on my watch worked... It depends on the place since they are franchised I guess.
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Click to collapse
Are you using cibc visa with the latest samsung pay gear s3 update?

klau1 said:
Are you using cibc visa with the latest samsung pay gear s3 update?
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Click to collapse
Yup, buy I always have the problems at the same stores. So I really think it's the specific retailers and not samsung pay

gremlin007 said:
Yup, buy I always have the problems at the same stores. So I really think it's the specific retailers and not samsung pay
Click to expand...
Click to collapse
Yeah, there is variation according to POS terminal. At some retailers the transaction has to run as a credit card, at others it has to be run as a debt card, sometimes the PIN needs to be entered, sometimes not. I haven't identified any pattern, just trial and error.

In my case, it's not the fault of the merchant, since even places that worked previously stopped working.
Strangely, I tried another cibc cc and it worked. It looks like there's a problem with my existing cc and the bank.
Will need to get another cc.

Related

Samsung pay

Got my s7 today on Sprint and I seen Samsung's running a promotion if you sign up for Samsung pay they give you a voucher for a free wieless charger. But when I go to download the app that tells me in the App Store that my device is not compatible anybody have any info on this?
I think the Samsung Pay app is pre-loaded on the phone. I think there was an update through the Play Store recently to support gift cards though.
I have the Verizon version and I have the same problem. Pay is not preloaded on the phone and when I go to the Store to get it, it tells me that Samsung Pay is compatible with my S6 but not the S7. WTF Samsung? I am hoping that this is just because the Play Store hasn't caught up with the release of the phone. I was worried that it was just Verizon being Verizon again.
Don't bother with the free charger promo. Even though the promo was supposed to be good through 3-10-2016, the app is reporting that they have "sold out" of the wireless charging pads and to check back soon for other promotions. I can also confirm that the Samsung pay app is pre loaded onto the AT&T S7, but I think I read somewhere that Verizon is only supporting Android Pay at this time and not Samsung pay. Maybe I am wrong about that?
Samsung pay is live in Google play now for Verizon phones.
38 new banks and credit unions are now supported
How is the situation in Germany?I have not seen any information about samsung pay in Germany.

Samsung Pay on the Gear LTE requires it on the phone also

From the AT&T user manual...
Note: You must first register cards to Samsung Pay on your connected smartphone. For more information, refer to the mobile device’s user manual.​
So no Samsung phone, no Samsung Pay on your Gear because Samsung Pay currently doesn't work on anything but flagship-class Samsung phones.
Thanks for the information, that's what I was very curious about.
With no disrespect intended, are you posting this based on personal experience? I'm asking because there's a lot of speculation, based on conflicting information posted online, and we're now (hopefully today) at the point where we should be able to get first hand accounts.
I have spoken with Samsung via chat. Picked up my watch this am. Chat guy says the Samsung pay app for non-Samsung phones will be released next week. He said it will show up in the gear app.
yessirrom said:
I have spoken with Samsung via chat. Picked up my watch this am. Chat guy says the Samsung pay app for non-Samsung phones will be released next week. He said it will show up in the gear app.
Click to expand...
Click to collapse
That's great news
afblangley said:
With no disrespect intended, are you posting this based on personal experience? I'm asking because there's a lot of speculation, based on conflicting information posted online, and we're now (hopefully today) at the point where we should be able to get first hand accounts.
Click to expand...
Click to collapse
I am...I have a pixel xl and note 5. Samsung pay works well with the note, but does not show up on the pixel.
Charlie
Here is a screenshot from my chat today with Samsung. They state an update will be available by the end of the month
marcjames513 said:
Here is a screenshot from my chat today with Samsung. They state an update will be available by the end of the month
Click to expand...
Click to collapse
Seriously? A chat with a minimum wage CSR that's likely in an Asian offshore call center? The same CSR's that have no idea about today's launch delivery schedule? What I posted was right out of AT&T's Gear S3 LTE user manual. I'd go with that over a chat with a CSR.
That said, if Samsung is launching Samsung Pay for non-Samsung phones app that's a whole different discussion. When/if that happens certain TBD non-Samsung phones can provide the tethering support necessary for Samsung Pay to work on the Gear. When/if is a big deal though. Samsung Pay for the Gear S2 was announced when it was launched. It took a year for it to be released. Hopefully Samsung Pay for non-Samsung phones doesn't suffer the same fate timing wise. It's kind of an interesting model when/if it comes to be. A NFC only Pixel owner with Samsung Pay installed could suddenly have MST access via their Gear in a gazillion more places. That can't make Google who is pushing Android Pay very happy.
But the reality is, until a non-Samsung phone Android Samsung Pay app is launched, Samsung Pay on the Gear S3 won't work without a Samsung flagship phone associated with it.
BarryH_GEG said:
Seriously? A chat with a minimum wage CSR that's likely in an Asian offshore call center? The same CSR's that have no idea about today's launch delivery schedule? What I posted was right out of AT&T's Gear S3 LTE user manual. I'd go with that over a chat with a CSR.
That said, if Samsung is launching Samsung Pay for non-Samsung phones app that's a whole different discussion. When/if that happens certain TBD non-Samsung phones can provide the tethering support necessary for Samsung Pay to work on the Gear. When/if is a big deal though. Samsung Pay for the Gear S2 was announced when it was launched. It took a year for it to be released. Hopefully Samsung Pay for non-Samsung phones doesn't suffer the same fate timing wise. It's kind of an interesting model when/if it comes to be. A NFC only Pixel owner with Samsung Pay installed could suddenly have MST access via their Gear in a gazillion more places. That can't make Google who is pushing Android Pay very happy.
But the reality is, until a non-Samsung phone Android Samsung Pay app is launched, Samsung Pay on the Gear S3 won't work without a Samsung flagship phone associated with it.
Click to expand...
Click to collapse
Breathe. It'll be OK.
No one says it's currently working I've asked multiple people and get the same answer. Take it for what it's worth. Multiple tweets from @samsungpayus say the same thing.
If it's only NFC and MST then oh well, buy something else if you're not satisfied.
There is a Samsung Pay app in the Gear App that is separate from the Samsung Pay app that runs on a Samsung smartphone. I can't say whether or not it works on non-Samsung phones because I have a Galaxy S7 but it is definitely a separate app. (I had to register my card in it, even though the card was already registered in the Samsung Pay app on my phone.)

Samsung Pay temporarily unavailabe

I had a payment declined while using my watch. After this happened I noticed Samsung Pay is temporarily unavailable. Anyone else experiencing this? You can check by going to the Gear app on your phone. Look under the info tab, then scroll down to Payment.
ttown said:
I had a payment declined while using my watch. After this happened I noticed Samsung Pay is temporarily unavailable. Anyone else experiencing this? You can check by going to the Gear app on your phone. Look under the info tab, then scroll down to Payment.
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Click to collapse
The gear app tells me that all the time but allows you to still open and use Samsung pay. I'm using the Verizon s7 edge by the way, in case you have a non Samsung phone. My first purchase was denied and I got a call from my bank asking about the purchase. After I explained what I was doing Samsung pay has worked flawlessly, even with that message in the gear app.

Using Canadian bank on Samsung pay

Hey All!
Not sure if I am posting it in the right place. But I have S8+ from t-mobile. Now I go back and forth between US and Canada. SAMSUNG pay has accepted my Bank of America Card. However when I try to add my Canadian bank (yes this bank is comparable to Samsung pay). It does not accept it.
Anyway I can have my Canadian debit card on it? Is there way to add the Canadian Samsung pay app on secure folder and use it from there?
Thank you
Only certain cards from CIBC are accepted for Samsung Pay. No bank is currently compatible with Samsung Pay in Canada, including CIBC. Again, only a handful of cards that CIBC offers are compatible.
Debit cards are not compatible. Only certain CIBC Visa cards will work with Samsung Pay.
Td Canada app supports phone pay.
Sent from my SM-G955W using Tapatalk
Techvir said:
Td Canada app supports phone pay.
Click to expand...
Click to collapse
Every major Canadian Bank has its own payment solution I think. I use RBC Wallet. I would like to have Samsung Pay officially through because I want to be able to use my S3 Classic to pay for stuff like I can with my Apple Watch.
Techvir said:
Td Canada app supports phone pay.
Sent from my SM-G955W using Tapatalk
Click to expand...
Click to collapse
dhorgas said:
Every major Canadian Bank has its own payment solution I think. I use RBC Wallet. I would like to have Samsung Pay officially through because I want to be able to use my S3 Classic to pay for stuff like I can with my Apple Watch.
Click to expand...
Click to collapse
Does CIBC have something live this. I found something on playstore called CIBC mobile pay app. But when i opened it, it said it was no longer available.
CIBC had it but they withdrew the app so that people use Samsung pay
Sent from my SM-G955W using Tapatalk
Techvir said:
CIBC had it but they withdrew the app so that people use Samsung pay
Click to expand...
Click to collapse
And then they limited it to 3 VISA cards. That's rich.
Screw Samsung pay. RBC wallet works great and so far everywhere I tried it works.
Well I have been using Samsung pay in the US with bank of America debit card in it and it is pretty impressive. Unlike Canada a lot of place here don't support NFC to pay. So I use Samsung pay and it's MST technology has worked without fail every single time.
It's funny because every time I pull my phone out I get a weird look followed by "Yeah you cannot pay with your phone here". At which point I always say "I'd like to give it a try" and it works.
It is always followed by Shock, and people saying "how did it work, we don't support mobile payment method".
I have had it work so well that when I am back in Canada would like to use it with my CIBC debit card. But looks like for now I have to stick to swiping my card like it's the stone age. Jk
TRoN_1 said:
Screw Samsung pay. RBC wallet works great and so far everywhere I tried it works.
Click to expand...
Click to collapse
That's pretty much how I feel as well seeing as it's been coming soon for 2+ years.
That's crazy which card is it that's compatible with Samsung Pay from CIBC?
Aventura credit card from CIBC works.
Scotia wallet, works also good, but again, each bank is providing its own solution...
I wish i could use the bank wallet or Samsung Pay...
I'd like Sam pay for when tap isn't available for RBC wallet

Samsung Pay UK works with US Credit Cards & MST

Update: There was some debate about MST being disabled since it wasn't implemented in the UK. I just used it at a Circle K with an ancient swipe terminal and it worked fine.
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So as we know Samsung Pay finally launched in the UK. Today I got my new BTU (UK) phone to replace the one with a pink screen. On the pink screen phone I had previously installed the U.S. Samsung Pay and Samsung Pay Framework apps I backed-up from my AT&T S8+. I never got past the start screen because I'm assuming S Pay detected I was using a UK phone with a U.S. account. When the UK version of S Pay was released Samsung Apps offered me an update but the install failed because the UK Pay app was incompatible with the U.S. Pay framework. The framework app gives itself administrator privileges that aren't user accessible so it can never be uninstalled so I couldn't get the UK framework which the UK S Pay app requires. So no love.
On the new non-pink phone I installed the UK S Pay and framework apps. When initializing the phone I intentionally didn't login to my Samsung Account figuring it would bias my phone to the U.S. At the S Pay welcome screen I entered my U.S. Samsung Account credentials. It initialized fine albeit with the S Pay interface tailored to the UK. In the "add card" section it asks what country the card being added is from and I obviously entered the United States. The rest of the add card process was normal and I validated the addition of the cards with my bank. Here's the result.
For whatever reason Samsung didn't implement MST in the UK, only NFC. I'm betting that carries over no matter wherever a UK phone is used. I'll try it tomorrow on a MST terminal to see if that's true. I'll also try it on a NFC terminal to make sure it works but I can't see why it wouldn't. The UK S Pay app has UK membership cards (EG: Tesco) pre-loaded but you can add your own cards manually. It has "deals" but that's obviously useless in the U.S. There are no "rewards."
I have a Gear S3 which works with MST and gives me access to rewards so I'm OK with my phone being NFC only if that turns out to be the case. Someone less lazy then me can try and use the U.S. S Pay app with the UK S Pay framework to see if they're compatible. I'm guessing they aren't. Someone with a UK phone may want to try the U.S. app and framework apps on a virgin (never tried to use S Pay of any origin) now that S Pay's been released to see if anything's changed. I'm guessing not.
Oh well, some Samsung Pay is better than none and I can use my phone for the tube the next time I'm in the UK. Only S Pay supported MST anyway so it's not like a NFC-only version isn't competitive with everything else out there.
So I have the same BTU model here in the USA you. When they released Samsung pay I just went ahead and installed it from the Galaxy apps store. It installed find and I could add my Chase card to it.
When I tried to use it in a place that does not accept NFC payments, it failed. The register gave an error "error reading card number". The owner of the place said it never worked for anyone else either so I'm not sure if it's the missing MST component or the card reader at the store. I have not tried to use S Pay anywhere else but i'll probably give it another try in another place and report back.
clubtech said:
So I have the same BTU model here in the USA you. When they released Samsung pay I just went ahead and installed it from the Galaxy apps store. It installed find and I could add my Chase card to it.
When I tried to use it in a place that does not accept NFC payments, it failed. The register gave an error "error reading card number". The owner of the place said it never worked for anyone else either so I'm not sure if it's the missing MST component or the card reader at the store. I have not tried to use S Pay anywhere else but i'll probably give it another try in another place and report back.
Click to expand...
Click to collapse
MST was deliberately disabled in Samsung Pay for the UK only.
Skander1998 said:
MST was deliberately disabled in Samsung Pay for the UK only.
Click to expand...
Click to collapse
Was this actually confirmed ?
clubtech said:
Was this actually confirmed ?
Click to expand...
Click to collapse
https://www.independent.co.uk/life-...explained-how-does-it-work-card-a7737321.html
“For the UK launch, we’re going to focus on NFC and then we’ll look for opportunities to bring MST later on,” Kyle Brown, Samsung’s head of technology, content and launch management for the UK and Ireland, told The Independent.
“The UK market is very much trending towards NFC, which is why we’re focusing on that for Samsung Pay. Right now, we’re looking at whether we can use MST for loyalty cards or something like that in the future.”
Skander1998 said:
https://www.independent.co.uk/life-...explained-how-does-it-work-card-a7737321.html
“For the UK launch, we’re going to focus on NFC and then we’ll look for opportunities to bring MST later on,” Kyle Brown, Samsung’s head of technology, content and launch management for the UK and Ireland, told The Independent.
“The UK market is very much trending towards NFC, which is why we’re focusing on that for Samsung Pay. Right now, we’re looking at whether we can use MST for loyalty cards or something like that in the future.”
Click to expand...
Click to collapse
Thanks for this. With MST being disabled, I don't see any advantage in using this vs. Android pay in the US.
clubtech said:
Thanks for this. With MST being disabled, I don't see any advantage in using this vs. Android pay in the US.
Click to expand...
Click to collapse
You could flash another country's firmware and hope it enables MST. Though I'm not sure if there's any country with the 950/955F models with Samsung Pay.
clubtech said:
Thanks for this. With MST being disabled, I don't see any advantage in using this vs. Android pay in the US.
Click to expand...
Click to collapse
It's disabled in the app not on the phone. I haven't rebuilt my non-pink phone yet so I tried replacing the UK framework and app with the U.S. versions to see if once S Pay was on the phone if they'd work. Same problems I had with my pink phone - Samsung Pay (U.S.) launches but hangs on the start screen. So it looks like NFC or nothing for BTU phones.
MST works in the U.S. Since you have to specify a country when initially registering cards in the S Pay app maybe MST being enabled or disabled is determined by the credit cards origin vs. what country the phone or S Pay app belongs to.
BarryH_GEG said:
MST works in the U.S. Since you have to specify a country when initially registering cards in the S Pay app maybe MST being enabled or disabled is determined by the credit cards origin vs. what country the phone or S Pay app belongs to.
Click to expand...
Click to collapse
I'm a bit confused. were you able to use MST with your BTU phones in the US with a US credit card?
Sent from my SM-G955F using Tapatalk
clubtech said:
I'm a bit confused. were you able to use MST with your BTU phones in the US with a US credit card?
Click to expand...
Click to collapse
Yep. It was an ancient pre-chip magnetic terminal. I have a Gear S3 with S Pay and the charge I made on my phone counted toward my status in Samsung Rewards. S Pay is so funky though. When I loaded the S Pay app and framework I copied from my AT&T S8 on to my BTU phone it never let me get past the splash screen. But I got an e-mail from S Pay saying I added a SM-G955 to my S Pay account even though I couldn't access the U.S. app on my UK phone.
My S Pay info on my UK phone shows my U.S. account and original registration date. There's something funky going on in the background we're not privy to in the way Samsung Pay's implemented regionally. Maybe the UK S Pay app takes in to account how many UK users travel to the U.S. or live in both places and they've made allowances for that. In all my research on using S Pay in the U.S. on a non-U.S. phone it never worked as simply as it does with UK phones. The only thing we're missing is Deals and Rewards but payment and loyalty cards work the same as on the U.S. version.
BarryH_GEG said:
Yep. It was an ancient pre-chip magnetic terminal. I have a Gear S3 with S Pay and the charge I made on my phone counted toward my status in Samsung Rewards. S Pay is so funky though. When I loaded the S Pay app and framework I copied from my AT&T S8 on to my BTU phone it never let me get past the splash screen. But I got an e-mail from S Pay saying I added a SM-G955 to my S Pay account even though I couldn't access the U.S. app on my UK phone.
My S Pay info on my UK phone shows my U.S. account and original registration date. There's something funky going on in the background we're not privy to in the way Samsung Pay's implemented regionally. Maybe the UK S Pay app takes in to account how many UK users travel to the U.S. or live in both places and they've made allowances for that. In all my research on using S Pay in the U.S. on a non-U.S. phone it never worked as simply as it does with UK phones. The only thing we're missing is Deals and Rewards but payment and loyalty cards work the same as on the U.S. version.
Click to expand...
Click to collapse
You mention your gear S3. Did you pay with the phone or the watch?
The watch has always worked for me when it was connect to my UK 8+.
When I tried to pay with the phone by holding it to the terminal it errored out for some reason.
If you did pay with your phone, is your phone 100% stock (BTU)? You mentioned loading the at&t framework so it's not very clear. I have not done that. My phone is 100% stock with Samsung pay installed from the Samsung Galaxy apps store.
Sent from my SM-G955F using Tapatalk
clubtech said:
You mention your gear S3. Did you pay with the phone or the watch?
Click to expand...
Click to collapse
Seriously? My phone. The only reason I mentioned the watch is because the Gear S Pay app offers rewards and counts the number of payments you make to reach tier status. The MST transaction I made on my phone showed up as purchase in the Gear S Pay app's transaction counter which means they are both operating off of the same U.S. S Pay account. If my UK phone had a separate S Pay account purchases wouldn't be recognized in my U.S. S Pay rewards program. And there is no UK rewards program. So S Pay on my phone is behaving as if it was the U.S. version (minus U.S. deals and rewards being visible).
This is the Gear S Pay app. I had 14 purchases this morning before using my phone's S Pay app at Circle K. So there's no question both my phone and Gear are using the same U.S. S Pay account. And there's no relationship between the Gear and phone S Pay apps. Cards are added and maintained completely independently as are individual transactions.
BarryH_GEG said:
Seriously? My phone. The only reason I mentioned the watch is because the Gear S Pay app offers rewards and counts the number of payments you make to reach tier status. The MST transaction I made on my phone showed up as purchase in the Gear S Pay app's transaction counter which means they are both operating off of the same U.S. S Pay account. If my UK phone had a separate S Pay account purchases wouldn't be recognized in my U.S. S Pay rewards program. And there is no UK rewards program. So S Pay on my phone is behaving as if it was the U.S. version (minus U.S. deals and rewards being visible).
This is the Gear S Pay app. I had 14 purchases this morning before using my phone's S Pay app at Circle K. So there's no question both my phone and Gear are using the same U.S. S Pay account. And there's no relationship between the Gear and phone S Pay apps. Cards are added and maintained completely independently as are individual transactions.
Click to expand...
Click to collapse
Thanks you for clarifying. I'm going to give another try then!
Sent from my SM-G955F using Tapatalk
clubtech said:
Thanks you for clarifying. I'm going to give another try then!
Click to expand...
Click to collapse
Keep in mind some stores block MST at the terminal. Walmart's an example. If a credit card has a chip in it you can't use it magnetically via MST. The same applies if the chipped card is physically swiped - it kicks back an error. There must be some type of flag in the magnetic encoding (which S Pay emulates) of chipped cards that alerts the terminal a chip is present. I can use my chipped credit card via MST at Costco's chip-enabled terminals so it's definitely a merchant rules thing. I can also use my non-chipped debit card at Walmart via MST which I'll be trying with my phone this afternoon.
Update: Used MST again at a Winn Dixie with a chip reading terminal.
thanks for the info, I was waiting forever and was pissed to hear no MST support although UK and US still need it. I will try it at Kroger or some gas station tomorrow
update: I tried it at a store I am 95% certain doesn't have NFC readers and it read like a card asking for pin code, super quick and felt powerful, I just hate that certain retailers reject it ugh
I took the update to S Pay UK that's on Samsung Apps. MST still works.
XEU S8 UK
BarryH_GEG said:
I took the update to S Pay UK that's on Samsung Apps. MST still works.
Click to expand...
Click to collapse
Could you please let me know what SPAY and Framwark apks are you using?
I got my S8 Exynos from EBAY, Samsung pay didn't work because I had the AFG CSC, so I reset the phone with a UK sim in it and that changed the CSC to XEU (UK).
Now when I open Spay it keeps saying look for the NFC tag on the device at point of purchase.. no MST... I didn't try it here in the US yet.
I have the Dual Sim phone with AT&T and a UK sims inside.
when I tried to install the US apk from the APKMIRROR I couldn't go past the first screen when I open the app.
Any suggestions how to get it work on my phone.
Thank you for your time and help
Best,
Joe
J o s e p h said:
Could you please let me know what SPAY and Framwark apks are you using?
Click to expand...
Click to collapse
S Pay = 2.7.21
Framework = 2.7.5

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