I have a Samsung Galaxy 4 smartphone. Got a Samsung Gear S2 smart watch for Christmas. I cannot get email notifications on my watch. My email provider is Verizon. I get my emails from their server using native email application on my phone. All other notifications work fine, including Gmail. All the settings are correct.
Called Samsung customer support. They said the watch was defective. Took it back to Best Buy and swapped it for a new one. Still not working. Went back to Best Buy and talked with a Samsung rep there. They had not clue what to do but did say it was a Verizon problem. Interestingly enough, they said they have never seen this problem before. but blamed it on Verizon.
Now, correct me if I'm wrong but I don't understand why this is a Verizon problem. My smart watch is not getting emails from Verizon's server. It is simply getting notifications from my phone about new emails.
Any thoughts out there?
Related
Ok I am writing this on behalf of a co-worker that could use help. They got the new SIII and signed a 2-year contract with US Cellular when they got it. That was over a month ago and ever since the phone has been buggy (to put it lightly), to the point they are DONE with the SIII, When they returned to the store to try to exchange the phone they are being told that there is nothing they can do, basically they are stuck with the phone. There must be some avenue or tips/tricks that would allow them to exchange the phone. Again they are not trying to get out of the the contract just replace the SIII with a phone that works better for them.
Suggestions?
krichmond0306 said:
Ok I am writing this on behalf of a co-worker that could use help. They got the new SIII and signed a 2-year contract with US Cellular when they got it. That was over a month ago and ever since the phone has been buggy (to put it lightly), to the point they are DONE with the SIII, When they returned to the store to try to exchange the phone they are being told that there is nothing they can do, basically they are stuck with the phone. There must be some avenue or tips/tricks that would allow them to exchange the phone. Again they are not trying to get out of the the contract just replace the SIII with a phone that works better for them.
Suggestions?
Click to expand...
Click to collapse
If the phone is within the specified period of time for a return or exchange, don't listen to the store because they might just be telling him that in order to not lose the commission they made on the upgrade. Usually after 6 months has passed, a cell phone store is absolved of any responsibility or punishment, but that's way beyond the time you can return or exchange a phone. US Cellular is known to be a pretty lenient, people-centric provider; the best thing you can do is give them a call and ask them directly.
Besides that though, how is the phone buggy?
Buffering issues with anything else streaming, dropping calls, etc
Sent from my XT875 using Tapatalk 2
krichmond0306 said:
Buffering issues with anything else streaming, dropping calls, etc
Sent from my XT875 using Tapatalk 2
Click to expand...
Click to collapse
Sounds like more of a service issue. You can always try the, "I'm a ______ (e.g. doctor) and require a reliable phone for work." They should still be able to give him a new S3 under warranty if he wants though.
has anyone figured out how to bypass the reactivation lock code yet? i purchased an open box gear s2 and there isnt another in stock.
If you purchased your open box S2 at Best Buy, the Samsung Reps in the store should know how to do this. I bought an open box S2 at BB and had a discussion with the Sammy Rep that was in the store. He said that after the first week of selling the S2 this problem was realized (people were locking and returning their Gears) and that Sammy had sent instructions to their reps on what to do.
Bladder61 said:
If you purchased your open box S2 at Best Buy, the Samsung Reps in the store should know how to do this. I bought an open box S2 at BB and had a discussion with the Sammy Rep that was in the store. He said that after the first week of selling the S2 this problem was realized (people were locking and returning their Gears) and that Sammy had sent instructions to their reps on what to do.
Click to expand...
Click to collapse
I have been in contact with samsung support and they said that they can't do anything, that my support has to come from BB. The problem is that my 15 warranty days have already passed. Any suggestion?
BE77O said:
I have been in contact with samsung support and they said that they can't do anything, that my support has to come from BB. The problem is that my 15 warranty days have already passed. Any suggestion?
Click to expand...
Click to collapse
Go to the BB and talk to the Samsung Reps (if your BB has a Samsung display area, my local BB has a large area full of Samsung displays and actual Samsung Reps that work in it). I wouldn't worry about the 15 days, just go to BB and see what they can do. Tell them it was a present and you just opened it. They really don't want you to go away mad. They want you to be a return customer especially if you are buying $300 items.
Good Luck
Gear s2 reactivation lock removal
Anyone know how to remove the reactivation lock in gear s2..................rm 720
From the AT&T user manual...
Note: You must first register cards to Samsung Pay on your connected smartphone. For more information, refer to the mobile device’s user manual.
So no Samsung phone, no Samsung Pay on your Gear because Samsung Pay currently doesn't work on anything but flagship-class Samsung phones.
Thanks for the information, that's what I was very curious about.
With no disrespect intended, are you posting this based on personal experience? I'm asking because there's a lot of speculation, based on conflicting information posted online, and we're now (hopefully today) at the point where we should be able to get first hand accounts.
I have spoken with Samsung via chat. Picked up my watch this am. Chat guy says the Samsung pay app for non-Samsung phones will be released next week. He said it will show up in the gear app.
yessirrom said:
I have spoken with Samsung via chat. Picked up my watch this am. Chat guy says the Samsung pay app for non-Samsung phones will be released next week. He said it will show up in the gear app.
Click to expand...
Click to collapse
That's great news
afblangley said:
With no disrespect intended, are you posting this based on personal experience? I'm asking because there's a lot of speculation, based on conflicting information posted online, and we're now (hopefully today) at the point where we should be able to get first hand accounts.
Click to expand...
Click to collapse
I am...I have a pixel xl and note 5. Samsung pay works well with the note, but does not show up on the pixel.
Charlie
Here is a screenshot from my chat today with Samsung. They state an update will be available by the end of the month
marcjames513 said:
Here is a screenshot from my chat today with Samsung. They state an update will be available by the end of the month
Click to expand...
Click to collapse
Seriously? A chat with a minimum wage CSR that's likely in an Asian offshore call center? The same CSR's that have no idea about today's launch delivery schedule? What I posted was right out of AT&T's Gear S3 LTE user manual. I'd go with that over a chat with a CSR.
That said, if Samsung is launching Samsung Pay for non-Samsung phones app that's a whole different discussion. When/if that happens certain TBD non-Samsung phones can provide the tethering support necessary for Samsung Pay to work on the Gear. When/if is a big deal though. Samsung Pay for the Gear S2 was announced when it was launched. It took a year for it to be released. Hopefully Samsung Pay for non-Samsung phones doesn't suffer the same fate timing wise. It's kind of an interesting model when/if it comes to be. A NFC only Pixel owner with Samsung Pay installed could suddenly have MST access via their Gear in a gazillion more places. That can't make Google who is pushing Android Pay very happy.
But the reality is, until a non-Samsung phone Android Samsung Pay app is launched, Samsung Pay on the Gear S3 won't work without a Samsung flagship phone associated with it.
BarryH_GEG said:
Seriously? A chat with a minimum wage CSR that's likely in an Asian offshore call center? The same CSR's that have no idea about today's launch delivery schedule? What I posted was right out of AT&T's Gear S3 LTE user manual. I'd go with that over a chat with a CSR.
That said, if Samsung is launching Samsung Pay for non-Samsung phones app that's a whole different discussion. When/if that happens certain TBD non-Samsung phones can provide the tethering support necessary for Samsung Pay to work on the Gear. When/if is a big deal though. Samsung Pay for the Gear S2 was announced when it was launched. It took a year for it to be released. Hopefully Samsung Pay for non-Samsung phones doesn't suffer the same fate timing wise. It's kind of an interesting model when/if it comes to be. A NFC only Pixel owner with Samsung Pay installed could suddenly have MST access via their Gear in a gazillion more places. That can't make Google who is pushing Android Pay very happy.
But the reality is, until a non-Samsung phone Android Samsung Pay app is launched, Samsung Pay on the Gear S3 won't work without a Samsung flagship phone associated with it.
Click to expand...
Click to collapse
Breathe. It'll be OK.
No one says it's currently working I've asked multiple people and get the same answer. Take it for what it's worth. Multiple tweets from @samsungpayus say the same thing.
If it's only NFC and MST then oh well, buy something else if you're not satisfied.
There is a Samsung Pay app in the Gear App that is separate from the Samsung Pay app that runs on a Samsung smartphone. I can't say whether or not it works on non-Samsung phones because I have a Galaxy S7 but it is definitely a separate app. (I had to register my card in it, even though the card was already registered in the Samsung Pay app on my phone.)
I had a payment declined while using my watch. After this happened I noticed Samsung Pay is temporarily unavailable. Anyone else experiencing this? You can check by going to the Gear app on your phone. Look under the info tab, then scroll down to Payment.
ttown said:
I had a payment declined while using my watch. After this happened I noticed Samsung Pay is temporarily unavailable. Anyone else experiencing this? You can check by going to the Gear app on your phone. Look under the info tab, then scroll down to Payment.
Click to expand...
Click to collapse
The gear app tells me that all the time but allows you to still open and use Samsung pay. I'm using the Verizon s7 edge by the way, in case you have a non Samsung phone. My first purchase was denied and I got a call from my bank asking about the purchase. After I explained what I was doing Samsung pay has worked flawlessly, even with that message in the gear app.
So, I bought my gear s3 from USA, was there for about 3 months. After coming back to my home country, all my purchases have vanished, My Apps doesn't show my purchased watches, no receipts available. I'm not sure what to do. Can someone help me out, please?
Same problem here