Moto Display - Moto G 2015 Q&A, Help & Troubleshooting

I have recently noticed an issue where when the phone is face down and I pick it up Moto display won't activate and I have to cover the proximity sensor for 5 seconds to get it to activate. This issue wasn't there before. I have tried rebooting and clearing cache but nothing has worked. Please Help!
Thank You!

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[Q] Proximity sensor lag

Hey everyone.
Around 2 months ago proximity sensor in my nexus 5 lagged and stopped working. 'Proximity sensor finder' app says that it just stuck in one position continuously showing the same distance. The lag happened after regular What's App session, basically I noticed the problem when I called my friend shortly after. My first thought was to reboot the phone, but it didn't help, as well as full wipe and flash of a custom firmware didn't make it work. And I forgot to mention that the problem initially occurred on stock firmware. And I'm pretty sure that it's not broken or whatever, since when I checked it during a call it turns on and flashes, it can be easily seen through another smartphone's shooter.
So if you guys have any ideas how to fix this feel free to share, any help will be highly appreciated!
Flash latest factory image.
Flash the factory image once. If this doesn't help, there's an Xposed module that helps you disable the proximity sensor. Install it & then try toggling it & after a while, uninstall it & reboot. See if this works. I'm not sure though, just trying to help.
well, thanks for your suggestions, but nothing helped
I actually thought that messing with exposed module, as was advised, would help, but it didn't
sxeMonster said:
well, thanks for your suggestions, but nothing helped
I actually thought that messing with exposed module, as was advised, would help, but it didn't
Click to expand...
Click to collapse
RMA it.
Thread solved, seems like HW failure

Sensors stopped working

Last week my completely stock N5 stopped auto rotating. After some searching I realized nearly all of the phones sensors were not working. I found a fix thread that suggested deleting the sensor files in the data folder. This worked for a few hours and went back to being broken. At this point my phone was rooted so I tried wiping to see if it was an application problem, no dice. Tried changing roms, nothing.
Are my sensors toast? I'm at a loss.. Help!
Download cpuid on play store and look at sensors section and if they don't show any data they're toast this is a problem with the lg g2s I used to have an lg g2 that had that problem and the nexus 5 is a googlified lg g2
spinninbsod said:
Download cpuid on play store and look at sensors section and if they don't show any data they're toast this is a problem with the lg g2s I used to have an lg g2 that had that problem and the nexus 5 is a googlified lg g2
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Click to collapse
The sensors do show up there. So I suppose there is some hope!
But do they show any data like when you put you finger on the proximity sensor does it show zero and when you remove it show 5 if it does it should be working
Proximity is working now. Looks like the accelerometer isn't. Hmm.

Auto Rotate

Hi guys wonder if u can help me please. There might already be a topic regarding this. But I can't seem to get auto rotate working. Wonder if u guys can tell me why please.
Did you try toggling the auto-rotate icon in QuickSettings?
Yes i have done that. I've G Calibrated and done a factory reset. Still the same. Worked fine till the other day.
Just to update. I've managed to sort the issue by tapping the phone twice on my hand.and now it rotates again weird but it works. Read it on a site and tried it and it works don't no why
Hmmm . . . sounds like a hardware issue. Reminds me of the sporadic vibration on my M9 that could be "reset" by banging the phone, at least until it died completely.
I accidentally dropped my phone, 3 days after having it, and it stopped auto rotating, also the double tap to wake stopped as well. Noticed in camera the icons wouldn't rotate. I did the old 6inch drop onto its corner on carpet and it recalibrated the sensor and it worked again.

ghost/phantom touch issue in 1+7pro not solved

I have reading the forum and tried contacting 1+7 also but they just say switch off nfc and so on but till today (1 month since I bought it ) I still have the problem . while making a call it goes on hold or connects another call or something or the other happens and the other person gets irritated as if I am doing on purpose. I am still unable to solve this will changing rom be the solution or can someone please help I am fed up with this instrument
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
will try out can you advice reset sensors apps
jonsat said:
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
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Click to collapse
will try out can you advice reset sensors apps
Issue is back again after 9.5.9 update.
IEESH said:
will try out can you advice reset sensors apps
Click to expand...
Click to collapse
Search for "Proximity sensor reset" or similar names. Usually apps like that needs root privileges, btw.
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Superguy said:
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Click to expand...
Click to collapse
Disabling double tap to wake resolved my screen wakeup during calls issue...
UPG to 9.5.10 Plz - Issue has disappeared again.
ram4ufriends said:
Disabling double tap to wake resolved my screen wakeup during calls issue...
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Click to collapse
I'll try that, but I don't think I have that enabled. I disabled NFC for the other tap issues and that helped some.
I really wish there was a screen calibration tool. Samsung curved screens have none of these issues.
Do you have a dirty screen protector?
This is a known bug with the proximity sensor, although, actually, I believe the root cause is something else.
Screen does go black, which indicates the proximity sensor is working and recognizes your face is near... But input is still allowed (meaning it does not lock it).
As a result, during a call your face/ear will press whatever is underneath and trigger random actions.
I believe (I hope?) that OnePlus is aware of this issue and they issue a fix.
I think it was briefly fixed for 9.5.9 and then reverted on 9.5.10 since it introduced other issues.
Quality control has been a bit subpar on the OnePlus 7 Pro builds when compared to my previous OnePlus phones...

Fingerprint sensor stopped working

Hi all.
Last week my Moto g8 plus started to show message finger mooved too fast on locked screen randomly.
Then fingerprint sensor stopped working.
I have removed all fingers from it - no comments.
Now when I try to enable fingerprint sensor - it is not working. When cancelling the setup - phone goes into boot loop.
Did anyone have similar failure? Is it to be repaired by factory reset?
As far as I've searched similar problem appeared on Moto one vision but I haven't found any software solution.
lietkynes82 said:
Hi all.
Last week my Moto g8 plus started to show message finger mooved too fast on locked screen randomly.
Then fingerprint sensor stopped working.
I have removed all fingers from it - no comments.
Now when I try to enable fingerprint sensor - it is not working. When cancelling the setup - phone goes into boot loop.
Did anyone have similar failure? Is it to be repaired by factory reset?
As far as I've searched similar problem appeared on Moto one vision but I haven't found any software solution.
Click to expand...
Click to collapse
I never had problem with fingerprint but you can try by factory reset ??* if it continues then install a new firmware
Did rescue with Moto rescue and smart assistant. Still the same story. Looks like it is hardware problem. I think I'm gonna request warranty service

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