Google Pixel WiFi Problem - Google Pixel Questions & Answers

I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!

mannion556 said:
I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!
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This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.

I have the same issue..... Chatting with tech support now

cntryby429 said:
This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.
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^ this. If you type your password wrong. It will not say "obtaining IP address". It will just say "connecting"(or something like that)..then look like its connected then proceed to cycle reconnecting.

Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!

I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.

troy` said:
I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.
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@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.

Jank4AU said:
@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.
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Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!

benrees21 said:
Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!
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Have you tried resetting your router, just for giggles? You didn't perhaps go into developer settings and check the aggressive wifi to cellular handoff option did you? All I can tell you from experience is that I had the same thing happen and it fixed itself real quick after I did the quick little update. You can also try leaving the area so it drops wifi then going back and seeing if it will remember and connect better the 2nd time. Sorry I can't be more help...

Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?

Had a WiFi issue with my first pixel. The phone wouldn't even try to connect to 5ghz. And on 2.4, it would drop signal and connect and reconnect constantly. I had them send me a new one and its perfect. No issues whatsoever! You guys probably have a hardware issue. I even tried the system image that Verizon dropped, even though I'm not Verizon and I still had the issue on the first pixel.
Nick

I had the same issue. It all started after I changed a wifi setting on Pixel XL. I changed to Keep Wifi On During Sleep to "Only When Plugged In" and then couldn't connect to Wifi. It would for a little bit after restarting phone but after first disconnect it would Fail to Connect.
I changed setting to "Always" and no issues anymore with wifi.
Sent from my Pixel XL using XDA-Developers mobile app

Is this a hardware issues? or a sw update can fix it?

benrees21 said:
Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?
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Have you tried any other 5ghz networks, like maybe at a friend's? That MIGHT help you determine if it's hardware or your specific router/configuration.
Sent from my Pixel using Tapatalk

My coworker has a new Pixel, been using it for about 10 days without issue but today he came into work looking for help because his Wi-Fi isn't working. It does what OP stated, constantly cycling between "saved", "connecting", "authenticating", "obtaining IP address", and then back to "saved". He reset his home router, was on the phone with Verizon(?) for an hour, he's tried my moto X's 2.4GHz and 5GHz hotspot here at work and can't I can't get it to work. He said the Verizon rep told him it was the SIM card but that's bs. We tried with no SIM installed, no change. We did a reboot into safe mode, no luck. I tried booting into the factory recovery to clear cache but it appears that's not an option. He doesn't want to do a factory reset, I think he's going to get a new one. Will see if they make him do a factory reset prior to replacing or not.
*Edit* Verizon gave him a new Pixel...

I've begun experiencing similar behavior after the VZW update to NDE63X. I can only comment on 2.4GHz as that's all my router has. I doesn't seem to be demolishing the battery, but it's annoying when a web page, or part of a page doesn't load.

Is he rooted or does he have any customizations flashed to his kernel?

zaksimmermon said:
Is he rooted or does he have any customizations flashed to his kernel?
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No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?

Mike7143 said:
No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?
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He still can the exploit wasn't patched in the Nov update from what I've heard. I bought the warranty so I can return mine no matter what!

benrees21 said:
Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!
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Click to collapse
I just received my Pixel and the 5 ghz channel frequently disconnects then connects again when browsing. The problem happens on the 2.4 ghz channel too. All my other devices work on my router and I have the most recent firmware (I will try a router firmware reset). It happens on both my routers.
Is this a hardware problem or firmware?
Edit: I reset my wifi and started to reconfigure. There were no problems until I activated ipv6 on my router and the wifi started to drop out again.
here is a thread someone posted in the google product support
https://productforums.google.com/forum/#!msg/phone-by-google/WxdzyxXVqJU/uOqAXrvkCAAJ
Other users having this issue have IPv6 activated? Both my routers are from ASUS.

Related

Im about done with this G2X!

Wifi never stays on and when it turns off on its own the 4G or 2G is also DEAD NO CONNECTION!
Only way to get data back on is to turn off the phone! Anyone else having this issue? If you do what are you going to do, stay with it? Have you found a fix?
I have tried everything and nothing works. Could it be because of the ROOT? Hard reset does nothing accept waste your time.
Exchange it. I have no problem keeping any connection, rooted or unrooted.
Did you skip the initial setup? Skipping it has been found to cause a lot of connection problems. Or are you restoring Titanium backups? Restoring old Wi-Fi settings also seems to mess up Wi-Fi. Try factory resetting (not hard resetting) and not skipping initial setup.
JasjarMan said:
Wifi never stays on and when it turns off on its own the 4G or 2G is also DEAD NO CONNECTION!
Only way to get data back on is to turn off the phone! Anyone else having this issue? If you do what are you going to do, stay with it? Have you found a fix?
I have tried everything and nothing works. Could it be because of the ROOT? Hard reset does nothing accept waste your time.
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Click to collapse
Did you adjust your Wi-Fi sleep policy?
try a factory reset? crying about the phone is not going to fix it... be a little more proactive and then come cry about it online to everyone
JHaste said:
try a factory reset? crying about the phone is not going to fix it... be a little more proactive and then come cry about it online to everyone
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Agreed. Lol
smashpunks said:
Agreed. Lol
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WHAT, the words "TRIED EVERYTHING", "HARD RESET DOES NOTHING" didn't cut it for you guys as "proactive??"
Did everything everyone mentioned here and MORE. What has fixed it SO FAR is 2 things.
1- switched wifi sleep policy to TURN OFF WHEN SCREEN IS OFF. Which I don't like but it works because once the wifi router is of range the 4g data connection kicks in! Before it stayed dead when set to NEVER TURN OFF.
2. App called WIFI KEEP ALIVE in the market. WORKS GREAT!
Caps lock makes us like you more...
Sent from my LG-P999
Bad unit maybe.
Mine holds connections perfectly.
JHaste said:
try a factory reset? crying about the phone is not going to fix it... be a little more proactive and then come cry about it online to everyone
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Click to collapse
A simple return would have worked so painlessly.
We're allllll still under the 14 days...
Absolutely no issues with my phone.
Just return the phone if you're having issues with it. Caps locking won't help you solve your problem. Returning the phone and asking for an exchange is easy as counting from 1-100. , it's just an isolated case.
I am also having connectivity issues. I fully understand, Here is my post.
I will give it some time, before I call it quits.
I have noticed when using Reader it will say "No Connection Retry" at the bottom if I scroll really quickly. It also does it a few times when I start up Pocket Legends.
iunlock said:
A simple return would have worked so painlessly.
We're allllll still under the 14 days...
Absolutely no issues with my phone.
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Click to collapse
When you say 14 days...thats how long you have to return it? Where did you buy yours? Where I'm at there are no T-Mobile stores. The only place to buy is Radio Shack...and Wal-Mart but I purchased mine at Radio Shack. They told me 30 days..is this true? BTW...I'm having no issues other than keeping 4G where at my house so I just switched in network settings to WCDMA Only when I'm at home and I keep 4G. I don't have Wi-Fi though so I haven't checked it yet...I tether my Evo and now my G2X for my internet for my computer.
samson_420 said:
I am also having connectivity issues. I fully understand, Here is my post.
I will give it some time, before I call it quits.
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I have opposite (minor) problem.
When I turn WiFi off - it keeps on trying to come back on. No issue but waste of battery. It connects almost immediately when it is close to my router.
dj75728 said:
Did you skip the initial setup? Skipping it has been found to cause a lot of connection problems. Or are you restoring Titanium backups? Restoring old Wi-Fi settings also seems to mess up Wi-Fi. Try factory resetting (not hard resetting) and not skipping initial setup.
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Click to collapse
yeah i've seen ppl do that, i only did that once, then from then on i just restore missing apps only and only back up user apps. i love Titanium backup, went from my SGS vibrant to the G2x, minimal setup...root..busybox...titanium..done..
JasjarMan said:
WHAT, the words "TRIED EVERYTHING", "HARD RESET DOES NOTHING" didn't cut it for you guys as "proactive??"
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Click to collapse
Having an attitude like this really isn't going to get people to want to help you... you act like it's our job to fix your phone and help you.. using caps is basically yelling at us... so yeah, I dont know too many that would be willing to help after being yelled at like its our fault..
I rebuilt my phone for the third time today because I was getting force closes on the browser. I moved some stuff to SD memory so it wasn't the phone's fault. I noticed that the first time I turned Wi-Fi on that Wi-Fi calling automatically enabled itself. When it's on, all native data connections are disabled. You might want to look at the state of your Wi-Fi Calling app. With Wi-Fi calling running, the settings menu allows you to set it to "Wi-Fi Only." That was the default setting on my G2 so I'd suggest making sure that's what's selected.
There is a fix for this.
http://forum.xda-developers.com/showthread.php?t=1046854
Remember to remove My Account app. Don't let it run in background.
JasjarMan said:
Wifi never stays on and when it turns off on its own the 4G or 2G is also DEAD NO CONNECTION!
Only way to get data back on is to turn off the phone! Anyone else having this issue? If you do what are you going to do, stay with it? Have you found a fix?
I have tried everything and nothing works. Could it be because of the ROOT? Hard reset does nothing accept waste your time.
Click to expand...
Click to collapse
You said you've tried everything (meaning everything on your phone). Have you tried resetting your router? Issues like this tend to happen when:
1) There is spotty wi-fi connection
2) The router has run out of IP addresses to lease to devices
3) Wi-fi calling has been enabled and is not disabling automatically when it should (therefore leaving cellular data disabled)
4) There is a genuine hardware problem with your phone
That is what I can deduce (and I assume what most people will come to conclude) from the information you've given. Hope this helps.

Sticky WIFI

HI
Got my One S yesterday and might i just say i think its the bees knees so to speak.
So far everything seems fine and no noticed any of the issues mentioned here.
The first thing i have noticed today however is this:
I had the phone connected to my home's wifi which was great, however when i got to work this morning it thought it was still connected to such WIFI eventhough i was miles from home. i had to turn wifi off and on to fix it.
Anyone else noticed this, or have an idea of how to fix?
Cheers
It is a known bug
I also found myself traveling miles from home with no WIFI in the horizon with my home network still connected, blocking the phone from switching to mobile data.
We will probably need to wait for a firmware update.
orenfl said:
I also found myself traveling miles from home with no WIFI in the horizon with my home network still connected, blocking the phone from switching to mobile data.
We will probably need to wait for a firmware update.
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Not reckon a factory reset will do the trick?
Haven't tried yet
nozzla said:
Not reckon a factory reset will do the trick?
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but a short term solution is disable->enable the wifi totally.
yeah i know. just annoying.
very annoying!
nozzla said:
yeah i know. just annoying.
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but it doesn't happen every time though...
but I do get once in a while an error enabling WIFI
orenfl said:
but it doesn't happen every time though...
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on top of that, I do get once in a while error when trying to enable WIFI.
no detailed data but just "Error" instead of the regular on/off.
Have seen the same problem too, sometimes the device gets stuck thinking it is connected to Wifi when in fact it is many miles from the network it claims to be connected to.
I have seen the problem the other way around... when having been outside of the range of my wifi-router the HOS won't connect back to it when coming home... the only thing to do is to shut off wifi on the phone..
that exactly what i added before
Thiesen said:
I have seen the problem the other way around... when having been outside of the range of my wifi-router the HOS won't connect back to it when coming home... the only thing to do is to shut off wifi on the phone..
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I have mentioned that trying to re-enable WIFI results in an error instead of either on or off in its settings. Indeed only phone restart helps.
orenfl said:
I have mentioned that trying to re-enable WIFI results in an error instead of either on or off in its settings. Indeed only phone restart helps.
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I didn't get any errors... I just disabled wifi and turned it back on again... no need to reboot the phone...
Error message
Thiesen said:
I didn't get any errors... I just disabled wifi and turned it back on again... no need to reboot the phone...
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the error I mentioned is not always and usually I can disable/enable w/o any issue.
But, it did happened more than once.
to me it doesn't happen
After some more testing I have come to this conclusion:
If I put the wifi in high power mode it connects immedietly to my trusty DIR-655 after having slept for some time. If I put it in low power mode it is trying to connect but doesn't do squat.
From there I just have to momentarily disable and enable wifi in order for it to happily reconnect again. Yay for the wifi widget...
And yes, I want the phone to shut down wifi when in standby mode. NOT always on.

Potential WiFi issue?

I'm here writing on tapatalk and browsing and have noticed that all of a sudden the WiFi will go off, drop out and restart. I hadn't ticked the : best WiFi performance, which drains more battery, so I'm not sure if that has anything to do with it.
I also have he app: power manager and I'm not sure if there is an app doing that to the WiFi.
Anyone else had this issue?
Edit: definitely having this issue. Best performance or going manual on the WiFi Settings seems to have settled it. Hope HTC comes up with an update for it...
sent using HTC1S
I also tested the static rather than the automatic solution for the WiFi, and it tend to drop equally. Only way it doesn't drop seems to be if I use the: use best quality WiFi, which reduces the battery life tremendously!
By the way, this is not happening during te phone's sleep mode, but during normal operation.
sent using HTC1S
Not sure if it's related, but there are definite wifi issues with the one s. Mines completely stock, no power managers etc. It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
I think this may be an issue with Android 4.0. I have a Transformer Prime tablet running 4.0 and I get the same thing. WiFi drops out for a few seconds and quickly reconnects. I have noticed that it only happens in the first 12-24 hours after my tablet has been restarted though. After about a day running solid it doesn't happen.
I had a Nexus Running 4.2 and the wifi was great so probably not Android , more radi problem as discussed on other threads
I'm getting mine replaced tomorrow just to see if that will improve things. Unfortunately I was not able to make sure that the handset's serial number
sent using HTC1S
Testing the new one s that just came through the post on regards to the WiFi issues.
Looks like first impressions that its stable but having said that,y sim card is still on the other handset. I don't know if that has anything to do with it...
Sent from my HTC One S using Tapatalk 2
Coming on the other phone now, as typing the WiFi signal sometimes drops..
sent using HTC1S
Mine is opposite where I have no issues while using the phone, however, when phone goes into sleep mode, it loses wifi. Comes on auto when using phone again.
vasp3690 said:
all of a sudden the WiFi will go off, drop out and restart
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Click to collapse
Exactly the same symptoms on mine (stock Orange UK). Hopefully we will get a fix soon, as its a pain.
It seems that the replacement I got is working atm
sent with HTC1S
Update.
The WiFi signal on this current phone seems to be spot on. No signal drop with any case on or covering the top of the phone. Signsl doesn't go to sleep along with the phone being on idle and overall really pleased.
I must also add that this new phone seems to have a remarkably better battery life as well. With my usuall use of web, tapatalk, a couple of photos a bit of WiFi, continuous account sync etc, on auto brightness, im at 13:20 and I have the phone on 83% battery when on the previous handset with the WiFi problem I was eating up the battery really fast. Usually I was at about 60% by now
sent with HTC1S
pjsmith said:
(...) It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
Click to expand...
Click to collapse
I had exactly the same issue. Since I have changed the "option" / "wifi"/ "settings" / "extended" / "keep WLAN active in standby" = "never" (I don't know the correct terms in English), I haven't seen that problem anymore. I seems that the issue is standby-related, WLAN rescan won't start properly when waking up.
However, I don't think that this issue is related to the issue mentioned by the TO - it's the opposite.
I just noticed this issue when I left for work this morning. I have "Best Wi-Fi Performance" enabled, which was mentioned as a fix in previous posts, but it does not appear to be helping. When I leave for work and get into my office about 5 miles away it still shows as being connected to my home wifi network, when I try to use data like going to a webpage etc, it says "Data Connection Lost". Its like the phone doesnt know how to disconnect from a wifi network. I have the latest update to 1.84.531.2 710RD and still seems to have this issue. Have there been any updates from HTC or T-MO on this issue?
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
Bohemus said:
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
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Click to collapse
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
Behold_this said:
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
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Click to collapse
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Bohemus said:
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Click to expand...
Click to collapse
Not here. Factory reset was first thing I did (and always do) after applying the latest update.
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
compta5 said:
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
I also disabled best wifi performance and have not noticed the issue since. I dont know if its because of the factory reset or because I have disabled best performance. I have also changed "keep wifi on during sleep" to never and that may have contributed to fixing the problem. I really have no way to tell, and now that it appears to be working correctly, I dont want to mess with it

Airplane mode and notifications

OK, this issue has been driving me nuts. I work in a metal building pretty far away from a Verizon tower, as soon as I walk into the building I have no service on my phone. I just put my phone in airplane mode, then re-enable the WiFi and Bluetooth to save battery. Since I've gotten the M8, I have missed countless hangouts messages, emails, etc... Nothing comes through unless I open up the app on the phone. I've tried different ROM's, and it does it on every one of them (I'm back to stock now). Does anyone else have this problem, its usually after I let my phone go idle for a few minutes and then it's like it stops polling Google's push services.
Sent from my HTC6525LVW using Tapatalk
bwhite757 said:
OK, this issue has been driving me nuts. I work in a metal building pretty far away from a Verizon tower, as soon as I walk into the building I have no service on my phone. I just put my phone in airplane mode, then re-enable the WiFi and Bluetooth to save battery. Since I've gotten the M8, I have missed countless hangouts messages, emails, etc... Nothing comes through unless I open up the app on the phone. I've tried different ROM's, and it does it on every one of them (I'm back to stock now). Does anyone else have this problem, its usually after I let my phone go idle for a few minutes and then it's like it stops polling Google's push services.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Do have WiFi set to turn off when sleeping under WiFi advanced settings ?
Thanks, but no that was the first thing I checked.
Sent from my HTC6525LVW using Tapatalk
bwhite757 said:
Thanks, but no that was the first thing I checked.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Sleep mode under power options? . When you look at battery history during the time it's not working do you see WiFi shut off?
Thanks for trying. Yesterday I swapped my Sim over to my Moto X and took it into work, unfortunately for me it looks like the work network is the culprit. Weird but apparently a new router was put in place around the same time I got the HTC M8. Now to try and figure out how to get it back working.
bwhite757 said:
Thanks for trying. Yesterday I swapped my Sim over to my Moto X and took it into work, unfortunately for me it looks like the work network is the culprit. Weird but apparently a new router was put in place around the same time I got the HTC M8. Now to try and figure out how to get it back working.
Click to expand...
Click to collapse
This maybe too?
http://www.xda-developers.com/android/kitkat-wifi-drop-fix/
dottat said:
This maybe too?
http://www.xda-developers.com/android/kitkat-wifi-drop-fix/
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Click to collapse
Nope, this appears to be router related. I brought in my router from home, hooked it up to the network, and viola, notifications work just fine. I work at a small business, they just have 1 wireless router for the entire building hooked directly to the cable modem, then from the router to the main network switch (not a complex system at work here). It's a TP-Link router, and I've looked at the configuration and there's nothing that should be blocking the push notifications. Just makes no sense to me. I've been googling for hours, but haven't come up with a fix.
bwhite757 said:
Nope, this appears to be router related. I brought in my router from home, hooked it up to the network, and viola, notifications work just fine.
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Click to collapse
Seems to me that's what the article linked to is saying. That is it router related. Did you click the link toward the end of the article and read the OP in the thread it links to? There's an alternative fix besides checking the settings in the router. Did you try it?
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The router causing problems in that thread is also a TP-Link router and the OP was able to fix it. Maybe I'm way off base here but in case you didn't see the link toward the bottom of the article, I thought I'd bring your attention to it. Just in case you missed it, here's the link. http://forum.xda-developers.com/android/software-hacking/howto-wifi-drop-caused-sign-to-wifi-t2862509?__utma=248941774.1068401655.1409802628.1409802628.1409889785.2&__utmb=248941774.1.10.1409889785&__utmc=248941774&__utmx=-&__utmz=248941774.1409889785.2.2.utmcsr=forum.xda-developers.com|utmccn=(referral)|utmcmd=referral|utmcct=/verizon-htc-one-m8/help/airplane-mode-notifications-t2864041&__utmv=-&__utmk=26971070

[Q] Nexus 5 WiFi issue

Hello everyone.
So, the wifi problem on my N5 goes back some time ago; it happened for the first time about 2 weeks after i got it, middle november i'd say:
i always keep my wifi connected while at home and sometimes it just refuses to send data anymore. The signal bar doesn't drop, but the data just stops working. I don't remember what i did the first time it happened, but it just started working as intented after a few days.(I was on 4.4.4 back then).
Now I'm on 5.0.1 and it had been working right for some time, until 2 days ago i unplugged my router then plugged it back it. Later that day I noticed the issue is back. I have absolutely no idea what to do about it and it is irritating as hell.
Did any of you guys experience this before? If so, how did you fix it?
Also, is it possible that this is a driver issue on the phone side? All my other devices work just fine on wireless.
Thanks!
tzutzyalex said:
Hello everyone.
So, the wifi problem on my N5 goes back some time ago; it happened for the first time about 2 weeks after i got it, middle november i'd say:
i always keep my wifi connected while at home and sometimes it just refuses to send data anymore. The signal bar doesn't drop, but the data just stops working. I don't remember what i did the first time it happened, but it just started working as intented after a few days.(I was on 4.4.4 back then).
Now I'm on 5.0.1 and it had been working right for some time, until 2 days ago i unplugged my router then plugged it back it. Later that day I noticed the issue is back. I have absolutely no idea what to do about it and it is irritating as hell.
Did any of you guys experience this before? If so, how did you fix it?
Also, is it possible that this is a driver issue on the phone side? All my other devices work just fine on wireless.
Thanks!
Click to expand...
Click to collapse
you may also try forgetting your network and re-logging back in. also check the wifi frequency band and of course rebooting your router can’t hurt.
boxcar8028 said:
you may also try forgetting your network and re-logging back in. also check the wifi frequency band and of course rebooting your router can’t hurt.
Click to expand...
Click to collapse
I tried all that but with no success. I think the router might be the issue since it does have some glitches where it loses connectivity and it fixes after a reboot. I'll try with another router and report after.
tzutzyalex said:
Hello everyone.
So, the wifi problem on my N5 goes back some time ago; it happened for the first time about 2 weeks after i got it, middle november i'd say:
i always keep my wifi connected while at home and sometimes it just refuses to send data anymore. The signal bar doesn't drop, but the data just stops working. I don't remember what i did the first time it happened, but it just started working as intented after a few days.(I was on 4.4.4 back then).
Now I'm on 5.0.1 and it had been working right for some time, until 2 days ago i unplugged my router then plugged it back it. Later that day I noticed the issue is back. I have absolutely no idea what to do about it and it is irritating as hell.
Did any of you guys experience this before? If so, how did you fix it?
Also, is it possible that this is a driver issue on the phone side? All my other devices work just fine on wireless.
Thanks!
Click to expand...
Click to collapse
I have done a full factory reset on my phone due to this issue, and it still happens. It doesn't just happen at home either, it happens everywhere I go. I am assuming at this point that it is a bug in 5.0/5.0.1 and hopefully it will be fixed in 5.0.2 (if the N5 ever see's this update).
If anyone has had any luck with this bug, please let me know.
I'm having the same issues. I'm now on my 4th router in as many months and I can't figure this out after testing just about every possible configuration of channels, frequencies and settings. We have about 10 devices connected in my home and the Nexus 5 is the only device with this problem. I'm at the point now that I just use LTE at home.
Yeah it's a 5.0.1 issue, if you've found your way to XDA you should try a custom ROM. Most are branched from the aosp 5.0.2 commits.
Sent from my Nexus 5 using XDA Free mobile app
Did Lollipop rid the wifi options of "wifi optimization" and "avoid poor connections?" I used to keep those options unchecked for a more stable wifi connection.
Sent from my Nexus 5 using Tapatalk
christopherrrg said:
Yeah it's a 5.0.1 issue, if you've found your way to XDA you should try a custom ROM. Most are branched from the aosp 5.0.2 commits.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
But I had this same problem on 4.4.4 for a little while, that's why I was inclined to think it was something to do with my router.
Ahhh okay, yeah it very well could be.
I just had to replace my logic board due to faulty wifi, I got the always 'WiFi turning on' bug.
Sent from my Nexus 5 using XDA Free mobile app
chrisinsocalif said:
Did Lollipop rid the wifi options of "wifi optimization" and "avoid poor connections?" I used to keep those options unchecked for a more stable wifi connection.
Click to expand...
Click to collapse
That setting checkbox was missing in advanced wifi settings since 5.0 (and the option was forced to "on")
According to this post this has been fixed in 5.0.2:

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