Database Info

Sticky WIFI

HI
Got my One S yesterday and might i just say i think its the bees knees so to speak.
So far everything seems fine and no noticed any of the issues mentioned here.
The first thing i have noticed today however is this:
I had the phone connected to my home's wifi which was great, however when i got to work this morning it thought it was still connected to such WIFI eventhough i was miles from home. i had to turn wifi off and on to fix it.
Anyone else noticed this, or have an idea of how to fix?
Cheers

It is a known bug
I also found myself traveling miles from home with no WIFI in the horizon with my home network still connected, blocking the phone from switching to mobile data.
We will probably need to wait for a firmware update.

orenfl said:
I also found myself traveling miles from home with no WIFI in the horizon with my home network still connected, blocking the phone from switching to mobile data.
We will probably need to wait for a firmware update.
Click to expand...
Click to collapse
Not reckon a factory reset will do the trick?

Haven't tried yet
nozzla said:
Not reckon a factory reset will do the trick?
Click to expand...
Click to collapse
but a short term solution is disable->enable the wifi totally.

yeah i know. just annoying.

very annoying!
nozzla said:
yeah i know. just annoying.
Click to expand...
Click to collapse
but it doesn't happen every time though...

but I do get once in a while an error enabling WIFI
orenfl said:
but it doesn't happen every time though...
Click to expand...
Click to collapse
on top of that, I do get once in a while error when trying to enable WIFI.
no detailed data but just "Error" instead of the regular on/off.

Have seen the same problem too, sometimes the device gets stuck thinking it is connected to Wifi when in fact it is many miles from the network it claims to be connected to.

I have seen the problem the other way around... when having been outside of the range of my wifi-router the HOS won't connect back to it when coming home... the only thing to do is to shut off wifi on the phone..

that exactly what i added before
Thiesen said:
I have seen the problem the other way around... when having been outside of the range of my wifi-router the HOS won't connect back to it when coming home... the only thing to do is to shut off wifi on the phone..
Click to expand...
Click to collapse
I have mentioned that trying to re-enable WIFI results in an error instead of either on or off in its settings. Indeed only phone restart helps.

orenfl said:
I have mentioned that trying to re-enable WIFI results in an error instead of either on or off in its settings. Indeed only phone restart helps.
Click to expand...
Click to collapse
I didn't get any errors... I just disabled wifi and turned it back on again... no need to reboot the phone...

Error message
Thiesen said:
I didn't get any errors... I just disabled wifi and turned it back on again... no need to reboot the phone...
Click to expand...
Click to collapse
the error I mentioned is not always and usually I can disable/enable w/o any issue.
But, it did happened more than once.

to me it doesn't happen

After some more testing I have come to this conclusion:
If I put the wifi in high power mode it connects immedietly to my trusty DIR-655 after having slept for some time. If I put it in low power mode it is trying to connect but doesn't do squat.
From there I just have to momentarily disable and enable wifi in order for it to happily reconnect again. Yay for the wifi widget...
And yes, I want the phone to shut down wifi when in standby mode. NOT always on.

Wifi Disconnect - No Internet

I just started having this problem:
My phone works fine and I am able to access the internet.
Then I get to work and turn on Wifi. Everything works fine no problem.
Then I turn off Wifi and want to resume access through general AT&T 4G, and I cannot get the browser to connect.
I keep getting errors related to no data connection.
Why is this happening? What do I need to do when I turn off Wifi to resume use of wireless network?
Thanks!

lirong said:
I just started having this problem:
My phone works fine and I am able to access the internet.
Then I get to work and turn on Wifi. Everything works fine no problem.
Then I turn off Wifi and want to resume access through general AT&T 4G, and I cannot get the browser to connect.
I keep getting errors related to no data connection.
Why is this happening? What do I need to do when I turn off Wifi to resume use of wireless network?
Thanks!
Click to expand...
Click to collapse
You can probably cycle airplane mode to get it to work

I will try that. But this only recently started happening...for the first few months I never had this problem.
Any thoughts on what would suddenly make this happen?
Definitely appreciate the response, but it seems like needing to cycle airplane mode shouldnt be the only/right way to address whatever is happening...?
***EDIT***
Strangely, when I try to cycle into Flight Mode here is what happens...
Phone says it is in Flight Mode, but I still have 4GLTE and coverage bars at the top.
Again, until recently this would work fine and I would get the Airplane icon...not happening now...
By the way, when I now try to cycle out of airplane mode, the Flight mode option is greyed out (it says "Flight Mode is ON" in grey) and I cannot select to switch out. I can only Power Off.

lirong said:
I will try that. But this only recently started happening...for the first few months I never had this problem.
Any thoughts on what would suddenly make this happen?
Definitely appreciate the response, but it seems like needing to cycle airplane mode shouldnt be the only/right way to address whatever is happening...?
Click to expand...
Click to collapse
Yeah it shouldn't happen. What rom/ radio you on? Do you ever reboot the phone?

I am all stock.
By "ever reboot" do you mean power off? If so, then yes, every night.

lirong said:
I am all stock.
By "ever reboot" do you mean power off? If so, then yes, every night.
Click to expand...
Click to collapse
Yeah, shut off or restart is what I meant. This happens every day or just sometimes?

Until recently I didnt have this problem at all.
Over the last few days it has started to happen more frequently, although not always.

lirong said:
Until recently I didnt have this problem at all.
Over the last few days it has started to happen more frequently, although not always.
Click to expand...
Click to collapse
att will probably tell you to factory reset if you bring it in. I don't know what else to do besides reset it and see if that works. If not, I guess bring it in to them.

OK thanks for the advice. let me see if this keeps happening.
I know you also commented on my other thread, around the issues I am having with battery drain once I power off.
That one is also totally unresolved (noone seems to have any thoughts). They have both only started happening in the last few days. Hmm...

lirong said:
OK thanks for the advice. let me see if this keeps happening.
I know you also commented on my other thread, around the issues I am having with battery drain once I power off.
That one is also totally unresolved (noone seems to have any thoughts). They have both only started happening in the last few days. Hmm...
Click to expand...
Click to collapse
Oh yeah, thats you too, huh...haha, that sucks. I'm not too sure, but maybe this is a hardware issue. I don't see how they relate, but maybe.

Problems with the June OTA update

I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>

Me 2 but with different problem
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo

michaelh99 said:
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Click to expand...
Click to collapse
Same here, I have the exact same problem right after the update and I need wifi bad.

I also just upgraded and now I have the wifi error. I'm sure HTC has been notified of this bug and are working on it, but it seed like a lot of people before me got the upgrade a couple days ago and didn't run into such problems... I'm in Houston, Texas if that helps any

Problem Sent To HTC Hopeing for reply
Here is an auto reply email from HTC. Hoping for a reply...........
We received your message (12USCW23ENA002710)

xdahd2 said:
Same here, I have the exact same problem right after the update and I need wifi bad.
Click to expand...
Click to collapse
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.

If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.

Still not okey.................
ubernicholi said:
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Click to expand...
Click to collapse
I tried the way.
My Wifi is still completly dead. Are there any other ways?

WiFi working fine for me. Will test data tomorrow when back in coverage.

Well, I spoke too soon. My wifi is unreliable too. It seems to disconnect very frequently when the phone is sleeping even though I have 'always on' checked and have toggled it off and back on just to make sure.
thanks a lot tmo. I had a reliable radio before this update. I should have listened to that little voice telling me to wait.

Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!

I noticed that my 4G seems to go to sleep and does no work until I for a lack of a better word "Wake up the phone"

One more for the radio-problem pile...
It appears that if I'm on Wifi and I start a GPS app (like my tracks) and drive out of wifi range, I'll never get a mobile data connection. Wifi cut off (at least, the icon disappeared) but even closing the app (and verifying that the gps icon went away) doesn't result in mobile data coming on line.
I had to go into airplane mode and back out. The I ended up with a 4g connection.

Is it just me or does the throughput speed now suck AFTER the update?
I used to get 12-14mbps down and 6-7 up, and now im getting 4.5 down, 1.5 up.
Seriously T-Mobile? How hard is it to release something that WORKS?

nickmv said:
Seriously T-Mobile? How hard is it to release something that WORKS?
Click to expand...
Click to collapse
Funny you blame T-Mobile as they are NOT software developers. You need to be pointing that finger at HTC.

can't shut off the phone after update
I got my new HTC One S yesterday and the first thing I did after activating it was a manual check for updates.
I knew I should have checked the forums first but I'm an update junkie.
I guess I have been running CM7 for too long and I forgot about how bad the HTC OTA to 2.3.3 on my Inspire 4G was.
I haven't seen a post yet about not being able to turn off the phone after the update.
I press and hold the power button on the top and the Shut Down/ Airplane mode/ Restart menu comes up.
I select Shut Down and the phone does what looks like a Fast Boot restart instead of shutting down. I checked the settings and confirmed that Fast Boot is turned off.
What happens is after I select Shut Down I get the T-Mobile good buy animation and then I briefly see the previous shut down menu and then I get the T-Mobile Android rocket animation and then I'm back in the OS. No black screen, no white screen with the HTC logo and it all happens very quickly.
I tried a Restart and that does a normal full shut down and restart where I get the good buy animation and the screen goes black for a second then I get the white screen with the HTC logo then the rocket animation then the OS. All very normal looking.
Holding down the power button for about 10 seconds to force a power off does shut down the phone but it turns back on 3 seconds later with a normal looking start up.
This is a brand new phone that had the factory shipped ROM and no apps even installed. It was able to be powered off before I installed the OTA.
I tried this with the case on and off to make sure it wasn't the case putting pressure on the buttons.
This isn't a huge deal as I don't normally leave my phone off but I can't take this on an airplane as some carriers still make you turn off all electronic devices during take off and landing.
Update: I was going to take eminembdg advice and go to a Tmo store and try to get the phone replaced after work today. But after showing the nifty shutdown reboot bug to a few friends the phone now actually shuts down correctly and stays off. I guess it's like when you take your car to the mechanic because its making this funny noise and then it stops making the noise just as you pull up in front of the shop.

My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock

michaelh99 said:
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
Click to expand...
Click to collapse
Oh sorry I replied to the wrong person.
---------- Post added at 11:35 AM ---------- Previous post was at 11:31 AM ----------
michaelh99 said:
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
Click to expand...
Click to collapse
My wifi started saying error every time I tried to turn it on. After speaking with htc they told me that I needed to do a master reset because It is impossible to downgrade to an earlier version or even the stock one without resetting. So stupid me believes and resets, NOPE still on the newest update with a cleanly wiped phone.
---------- Post added at 11:47 AM ---------- Previous post was at 11:35 AM ----------
HL123456 said:
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
Click to expand...
Click to collapse
Same thing happened to me.

Seeing as everyone has problems with the OTA deters me from updating.
Sent from my HTC VLE_U

My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
+1 here. My data/signal is only a small fraction better. My connections still cut out or go completely retarded like this.
Sent from my HTC VLE_U using xda premium

I want my HotSpot to STOP turning off

Is there anyway to stop the hotspot from turning off automatically? When I lose data for any reason with the hotspot on, I get this message: "unable to connect to data network, turning off hotspot".
I have a rooted S6 edge running Renegade ROM 6.0.1 with Xposed framework installed. I searched Xposed for a module but can't find one. I also searched Google and XDA but cannot find an answer.
In general I really find it annoying when the messages pop up at all when turning on or off the hotspot, wifi, etc... I would much prefer to change the settings myself without any intervention by the phone. The main problem I have is when using my phone as a hotspot in my car to play something on my in-dash Android car stereo and I get a phone call or a hit a data deadspot, the hotspot will turn off. I really don't like having to turn it back on after every interruption.
Please let me know if any of you have a solution for this.
Thanks!!!

For some reason, pardon me I'm buzzed. I think it has to do with the s6 not having 2 radios or something. My old HTC m7 handled data and phone and whatnot flawlessly. It had 2 radios. I dunno I'm buzzed I could be wrong
Edit: I just remember being able to tether my hotspot and still take phone calls no issue on my m7. Now it's me getting mad at my girlfriend for calling every 5 seconds when I'm trying to download something.
Edit 2: terrible design idea. Sacrifice the functionality of 2 radios for slim design.. I want data and phone at the same time.
Edit 3: Even now I still talk to someone, "hold on let me look it up....
.
Oh wait, that was my old phone."
OK now I'm angry

blacksantron said:
For some reason, pardon me I'm buzzed. I think it has to do with the s6 not having 2 radios or something. My old HTC m7 handled data and phone and whatnot flawlessly. It had 2 radios. I dunno I'm buzzed I could be wrong
Edit: I just remember being able to tether my hotspot and still take phone calls no issue on my m7. Now it's me getting mad at my girlfriend for calling every 5 seconds when I'm trying to download something.
Sent from my SM-G925P
Click to expand...
Click to collapse
I know what you're referring to but this is a little different issue. I know that back on my Galaxy S4 I could have data going at the same time as phone calls, but beginning with the Galaxy S5 they changed it (I believe I read somewhere it had to do with Sprint Spark). However, on the S5 I could still have my hotspot on while taking/making a phone call and the hotspot would remain on just without actual internet data until my phone call was over then data through the internet would resume.
BUT on my S6 Edge the phone actually turns the hotspot off on any phone activity or even losing data for a moment (like driving though a dead zone). I would like my hotspot to remain on whether or not my internet data is happening. It's possible that back on my S5 it was modded as part of a custom ROM but at least it behaved the way I prefer.
I have been looking at both Tasker and Xposed but so far no luck in preventing the hotspot from being turned off.

I hate not being able to change a setting that automatically disables the hotspot when no network is detected. Almost makes it feel like an ifone.
Well maybe not that bad. :laugh:
I've been digging around for a 3rd party app that might alleviate the issue, but wifi apps (or at least working ones, ..I miss the old wifi tether 3.3-beta2) seem few and far between these days. Has anyone had any success with other apps or is it just something we'll have to suffer through for the foreseeable future?

I have a solution that i used that is actually how i got hotspot to work on stock. If you need to know PM me and i will explain. Idk how it came to stop that message but it does allow me to keep it from turning off the hotspot. If it has been 10m though it may do it but that is a good bit of time to get back out of a deadzone too.

pickles523 said:
I have a solution that i used that is actually how i got hotspot to work on stock. If you need to know PM me and i will explain. Idk how it came to stop that message but it does allow me to keep it from turning off the hotspot. If it has been 10m though it may do it but that is a good bit of time to get back out of a deadzone too.
Click to expand...
Click to collapse
PM sent. Any help you can provide would be great. Been digging over the last few days with nothing to show for it..

pickles523 said:
I have a solution that i used that is actually how i got hotspot to work on stock. If you need to know PM me and i will explain. Idk how it came to stop that message but it does allow me to keep it from turning off the hotspot. If it has been 10m though it may do it but that is a good bit of time to get back out of a deadzone too.
Click to expand...
Click to collapse
Would you mind sharing with the crowd? I've been looking around for this with no luck. I've got a feeling that I could possibly add a dummy entry to the telephony.db for some kind of loopback but I don't have any idea where to start.
Thanks

I never tried getting it to work on stock, nor have I seen evidence that it could. For me, Rooting is usually step #1 in getting a phone anyhow. The samsung app Good Lock allows toggle control due to being a systemui update. Credit for that discovery goes to pickles.

JediOmen said:
I never tried getting it to work on stock, nor have I seen evidence that it could. For me, Rooting is usually step #1 in getting a phone anyhow. The samsung app Good Lock allows toggle control due to being a systemui update. Credit for that discovery goes to pickles.
Click to expand...
Click to collapse
Thabks for the credit and he is right for this. They at least fixed some bugs that I had been experiencing with it then like toggles changing themselves. Stopped completely with the latest update.
Sent from my SM-G925P using Tapatalk

Ok, you explained the problem I have and have been searching for a solution to. Could someone please give me a clue about a fix?

Do you have the Samsung app Good Lock? What issue are you having?

Google Pixel WiFi Problem

I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!

mannion556 said:
I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!
Click to expand...
Click to collapse
This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.

I have the same issue..... Chatting with tech support now

cntryby429 said:
This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.
Click to expand...
Click to collapse
^ this. If you type your password wrong. It will not say "obtaining IP address". It will just say "connecting"(or something like that)..then look like its connected then proceed to cycle reconnecting.

Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!

I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.

troy` said:
I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.
Click to expand...
Click to collapse
@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.

Jank4AU said:
@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.
Click to expand...
Click to collapse
Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!

benrees21 said:
Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!
Click to expand...
Click to collapse
Have you tried resetting your router, just for giggles? You didn't perhaps go into developer settings and check the aggressive wifi to cellular handoff option did you? All I can tell you from experience is that I had the same thing happen and it fixed itself real quick after I did the quick little update. You can also try leaving the area so it drops wifi then going back and seeing if it will remember and connect better the 2nd time. Sorry I can't be more help...

Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?

Had a WiFi issue with my first pixel. The phone wouldn't even try to connect to 5ghz. And on 2.4, it would drop signal and connect and reconnect constantly. I had them send me a new one and its perfect. No issues whatsoever! You guys probably have a hardware issue. I even tried the system image that Verizon dropped, even though I'm not Verizon and I still had the issue on the first pixel.
Nick

I had the same issue. It all started after I changed a wifi setting on Pixel XL. I changed to Keep Wifi On During Sleep to "Only When Plugged In" and then couldn't connect to Wifi. It would for a little bit after restarting phone but after first disconnect it would Fail to Connect.
I changed setting to "Always" and no issues anymore with wifi.
Sent from my Pixel XL using XDA-Developers mobile app

Is this a hardware issues? or a sw update can fix it?

benrees21 said:
Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?
Click to expand...
Click to collapse
Have you tried any other 5ghz networks, like maybe at a friend's? That MIGHT help you determine if it's hardware or your specific router/configuration.
Sent from my Pixel using Tapatalk

My coworker has a new Pixel, been using it for about 10 days without issue but today he came into work looking for help because his Wi-Fi isn't working. It does what OP stated, constantly cycling between "saved", "connecting", "authenticating", "obtaining IP address", and then back to "saved". He reset his home router, was on the phone with Verizon(?) for an hour, he's tried my moto X's 2.4GHz and 5GHz hotspot here at work and can't I can't get it to work. He said the Verizon rep told him it was the SIM card but that's bs. We tried with no SIM installed, no change. We did a reboot into safe mode, no luck. I tried booting into the factory recovery to clear cache but it appears that's not an option. He doesn't want to do a factory reset, I think he's going to get a new one. Will see if they make him do a factory reset prior to replacing or not.
*Edit* Verizon gave him a new Pixel...

I've begun experiencing similar behavior after the VZW update to NDE63X. I can only comment on 2.4GHz as that's all my router has. I doesn't seem to be demolishing the battery, but it's annoying when a web page, or part of a page doesn't load.

Is he rooted or does he have any customizations flashed to his kernel?

zaksimmermon said:
Is he rooted or does he have any customizations flashed to his kernel?
Click to expand...
Click to collapse
No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?

Mike7143 said:
No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?
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He still can the exploit wasn't patched in the Nov update from what I've heard. I bought the warranty so I can return mine no matter what!

benrees21 said:
Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!
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I just received my Pixel and the 5 ghz channel frequently disconnects then connects again when browsing. The problem happens on the 2.4 ghz channel too. All my other devices work on my router and I have the most recent firmware (I will try a router firmware reset). It happens on both my routers.
Is this a hardware problem or firmware?
Edit: I reset my wifi and started to reconfigure. There were no problems until I activated ipv6 on my router and the wifi started to drop out again.
here is a thread someone posted in the google product support
https://productforums.google.com/forum/#!msg/phone-by-google/WxdzyxXVqJU/uOqAXrvkCAAJ
Other users having this issue have IPv6 activated? Both my routers are from ASUS.