Airplane mode and notifications - Verizon HTC One (M8)

OK, this issue has been driving me nuts. I work in a metal building pretty far away from a Verizon tower, as soon as I walk into the building I have no service on my phone. I just put my phone in airplane mode, then re-enable the WiFi and Bluetooth to save battery. Since I've gotten the M8, I have missed countless hangouts messages, emails, etc... Nothing comes through unless I open up the app on the phone. I've tried different ROM's, and it does it on every one of them (I'm back to stock now). Does anyone else have this problem, its usually after I let my phone go idle for a few minutes and then it's like it stops polling Google's push services.
Sent from my HTC6525LVW using Tapatalk

bwhite757 said:
OK, this issue has been driving me nuts. I work in a metal building pretty far away from a Verizon tower, as soon as I walk into the building I have no service on my phone. I just put my phone in airplane mode, then re-enable the WiFi and Bluetooth to save battery. Since I've gotten the M8, I have missed countless hangouts messages, emails, etc... Nothing comes through unless I open up the app on the phone. I've tried different ROM's, and it does it on every one of them (I'm back to stock now). Does anyone else have this problem, its usually after I let my phone go idle for a few minutes and then it's like it stops polling Google's push services.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Do have WiFi set to turn off when sleeping under WiFi advanced settings ?

Thanks, but no that was the first thing I checked.
Sent from my HTC6525LVW using Tapatalk

bwhite757 said:
Thanks, but no that was the first thing I checked.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Sleep mode under power options? . When you look at battery history during the time it's not working do you see WiFi shut off?

Thanks for trying. Yesterday I swapped my Sim over to my Moto X and took it into work, unfortunately for me it looks like the work network is the culprit. Weird but apparently a new router was put in place around the same time I got the HTC M8. Now to try and figure out how to get it back working.

bwhite757 said:
Thanks for trying. Yesterday I swapped my Sim over to my Moto X and took it into work, unfortunately for me it looks like the work network is the culprit. Weird but apparently a new router was put in place around the same time I got the HTC M8. Now to try and figure out how to get it back working.
Click to expand...
Click to collapse
This maybe too?
http://www.xda-developers.com/android/kitkat-wifi-drop-fix/

dottat said:
This maybe too?
http://www.xda-developers.com/android/kitkat-wifi-drop-fix/
Click to expand...
Click to collapse
Nope, this appears to be router related. I brought in my router from home, hooked it up to the network, and viola, notifications work just fine. I work at a small business, they just have 1 wireless router for the entire building hooked directly to the cable modem, then from the router to the main network switch (not a complex system at work here). It's a TP-Link router, and I've looked at the configuration and there's nothing that should be blocking the push notifications. Just makes no sense to me. I've been googling for hours, but haven't come up with a fix.

bwhite757 said:
Nope, this appears to be router related. I brought in my router from home, hooked it up to the network, and viola, notifications work just fine.
Click to expand...
Click to collapse
Seems to me that's what the article linked to is saying. That is it router related. Did you click the link toward the end of the article and read the OP in the thread it links to? There's an alternative fix besides checking the settings in the router. Did you try it?
-
The router causing problems in that thread is also a TP-Link router and the OP was able to fix it. Maybe I'm way off base here but in case you didn't see the link toward the bottom of the article, I thought I'd bring your attention to it. Just in case you missed it, here's the link. http://forum.xda-developers.com/android/software-hacking/howto-wifi-drop-caused-sign-to-wifi-t2862509?__utma=248941774.1068401655.1409802628.1409802628.1409889785.2&__utmb=248941774.1.10.1409889785&__utmc=248941774&__utmx=-&__utmz=248941774.1409889785.2.2.utmcsr=forum.xda-developers.com|utmccn=(referral)|utmcmd=referral|utmcct=/verizon-htc-one-m8/help/airplane-mode-notifications-t2864041&__utmv=-&__utmk=26971070

Related

Wifi issue

Sorry if this has already been covered in another forum.
My wifi on the samsung mesmerize is not working properly, 3G works just fine. I try and go online from my wifi connection it says server problem, if I go to my wifi settings it says it's connected. Help would be much appreciated, I have a very fast internet and would like to take advantage of it, especially considering my psu just blew on the pc! I have pulled 10 mbs on this phone using wifi before. Haven't installed a new app that would prevent anything with the wifi that I'm aware of, just wiped my phone the other day, saturday actually. Again any help would be great.
Sent from my SCH-I500 using XDA App
Zibit27 said:
Sorry if this has already been covered in another forum.
My wifi on the samsung mesmerize is not working properly, 3G works just fine. I try and go online from my wifi connection it says server problem, if I go to my wifi settings it says it's connected. Help would be much appreciated, I have a very fast internet and would like to take advantage of it, especially considering my psu just blew on the pc! I have pulled 10 mbs on this phone using wifi before. Haven't installed a new app that would prevent anything with the wifi that I'm aware of, just wiped my phone the other day, saturday actually. Again any help would be great.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
We're going to need to know what you're currently running.
As far as I know, no one is having issues with Wi-fi on either 2.1 or 2.2
My wifi sometimes won't turn on and I have to reboot to fix it, try that?
Sent from my SCH-I500 using Tapatalk
sageDieu said:
My wifi sometimes won't turn on and I have to reboot to fix it, try that?
Sent from my SCH-I500 using Tapatalk
Click to expand...
Click to collapse
Yea if that don't fix it try pulling the battery.
Although since the phone is telling you i'ts connected I'm now thinking this is probably app related...(which a reinstall or reflash may correct)
I also have wifi issues with my fascinate, running froyo. I turn wifi on, and it works until the phone sleeps. Then at some point (seem to be a different amount of time each time) I lose my connection to the net. It still says the wifi is connected (wifi symbol at the top). But if I attempt to use google talk, or pull up a web page I do not have access to the internet. If i turn wifi off, and then right back on, all is well (until the next time it sleeps).
There is an app called wifi keep alive. If i check all the options on that app it helps. I see the issue far less often, but it still happens, and using this app my battery life suffers a little.

Sticky WIFI

HI
Got my One S yesterday and might i just say i think its the bees knees so to speak.
So far everything seems fine and no noticed any of the issues mentioned here.
The first thing i have noticed today however is this:
I had the phone connected to my home's wifi which was great, however when i got to work this morning it thought it was still connected to such WIFI eventhough i was miles from home. i had to turn wifi off and on to fix it.
Anyone else noticed this, or have an idea of how to fix?
Cheers
It is a known bug
I also found myself traveling miles from home with no WIFI in the horizon with my home network still connected, blocking the phone from switching to mobile data.
We will probably need to wait for a firmware update.
orenfl said:
I also found myself traveling miles from home with no WIFI in the horizon with my home network still connected, blocking the phone from switching to mobile data.
We will probably need to wait for a firmware update.
Click to expand...
Click to collapse
Not reckon a factory reset will do the trick?
Haven't tried yet
nozzla said:
Not reckon a factory reset will do the trick?
Click to expand...
Click to collapse
but a short term solution is disable->enable the wifi totally.
yeah i know. just annoying.
very annoying!
nozzla said:
yeah i know. just annoying.
Click to expand...
Click to collapse
but it doesn't happen every time though...
but I do get once in a while an error enabling WIFI
orenfl said:
but it doesn't happen every time though...
Click to expand...
Click to collapse
on top of that, I do get once in a while error when trying to enable WIFI.
no detailed data but just "Error" instead of the regular on/off.
Have seen the same problem too, sometimes the device gets stuck thinking it is connected to Wifi when in fact it is many miles from the network it claims to be connected to.
I have seen the problem the other way around... when having been outside of the range of my wifi-router the HOS won't connect back to it when coming home... the only thing to do is to shut off wifi on the phone..
that exactly what i added before
Thiesen said:
I have seen the problem the other way around... when having been outside of the range of my wifi-router the HOS won't connect back to it when coming home... the only thing to do is to shut off wifi on the phone..
Click to expand...
Click to collapse
I have mentioned that trying to re-enable WIFI results in an error instead of either on or off in its settings. Indeed only phone restart helps.
orenfl said:
I have mentioned that trying to re-enable WIFI results in an error instead of either on or off in its settings. Indeed only phone restart helps.
Click to expand...
Click to collapse
I didn't get any errors... I just disabled wifi and turned it back on again... no need to reboot the phone...
Error message
Thiesen said:
I didn't get any errors... I just disabled wifi and turned it back on again... no need to reboot the phone...
Click to expand...
Click to collapse
the error I mentioned is not always and usually I can disable/enable w/o any issue.
But, it did happened more than once.
to me it doesn't happen
After some more testing I have come to this conclusion:
If I put the wifi in high power mode it connects immedietly to my trusty DIR-655 after having slept for some time. If I put it in low power mode it is trying to connect but doesn't do squat.
From there I just have to momentarily disable and enable wifi in order for it to happily reconnect again. Yay for the wifi widget...
And yes, I want the phone to shut down wifi when in standby mode. NOT always on.

Potential WiFi issue?

I'm here writing on tapatalk and browsing and have noticed that all of a sudden the WiFi will go off, drop out and restart. I hadn't ticked the : best WiFi performance, which drains more battery, so I'm not sure if that has anything to do with it.
I also have he app: power manager and I'm not sure if there is an app doing that to the WiFi.
Anyone else had this issue?
Edit: definitely having this issue. Best performance or going manual on the WiFi Settings seems to have settled it. Hope HTC comes up with an update for it...
sent using HTC1S
I also tested the static rather than the automatic solution for the WiFi, and it tend to drop equally. Only way it doesn't drop seems to be if I use the: use best quality WiFi, which reduces the battery life tremendously!
By the way, this is not happening during te phone's sleep mode, but during normal operation.
sent using HTC1S
Not sure if it's related, but there are definite wifi issues with the one s. Mines completely stock, no power managers etc. It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
I think this may be an issue with Android 4.0. I have a Transformer Prime tablet running 4.0 and I get the same thing. WiFi drops out for a few seconds and quickly reconnects. I have noticed that it only happens in the first 12-24 hours after my tablet has been restarted though. After about a day running solid it doesn't happen.
I had a Nexus Running 4.2 and the wifi was great so probably not Android , more radi problem as discussed on other threads
I'm getting mine replaced tomorrow just to see if that will improve things. Unfortunately I was not able to make sure that the handset's serial number
sent using HTC1S
Testing the new one s that just came through the post on regards to the WiFi issues.
Looks like first impressions that its stable but having said that,y sim card is still on the other handset. I don't know if that has anything to do with it...
Sent from my HTC One S using Tapatalk 2
Coming on the other phone now, as typing the WiFi signal sometimes drops..
sent using HTC1S
Mine is opposite where I have no issues while using the phone, however, when phone goes into sleep mode, it loses wifi. Comes on auto when using phone again.
vasp3690 said:
all of a sudden the WiFi will go off, drop out and restart
Click to expand...
Click to collapse
Exactly the same symptoms on mine (stock Orange UK). Hopefully we will get a fix soon, as its a pain.
It seems that the replacement I got is working atm
sent with HTC1S
Update.
The WiFi signal on this current phone seems to be spot on. No signal drop with any case on or covering the top of the phone. Signsl doesn't go to sleep along with the phone being on idle and overall really pleased.
I must also add that this new phone seems to have a remarkably better battery life as well. With my usuall use of web, tapatalk, a couple of photos a bit of WiFi, continuous account sync etc, on auto brightness, im at 13:20 and I have the phone on 83% battery when on the previous handset with the WiFi problem I was eating up the battery really fast. Usually I was at about 60% by now
sent with HTC1S
pjsmith said:
(...) It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
Click to expand...
Click to collapse
I had exactly the same issue. Since I have changed the "option" / "wifi"/ "settings" / "extended" / "keep WLAN active in standby" = "never" (I don't know the correct terms in English), I haven't seen that problem anymore. I seems that the issue is standby-related, WLAN rescan won't start properly when waking up.
However, I don't think that this issue is related to the issue mentioned by the TO - it's the opposite.
I just noticed this issue when I left for work this morning. I have "Best Wi-Fi Performance" enabled, which was mentioned as a fix in previous posts, but it does not appear to be helping. When I leave for work and get into my office about 5 miles away it still shows as being connected to my home wifi network, when I try to use data like going to a webpage etc, it says "Data Connection Lost". Its like the phone doesnt know how to disconnect from a wifi network. I have the latest update to 1.84.531.2 710RD and still seems to have this issue. Have there been any updates from HTC or T-MO on this issue?
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
Bohemus said:
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
Click to expand...
Click to collapse
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
Behold_this said:
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
Click to expand...
Click to collapse
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Bohemus said:
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Click to expand...
Click to collapse
Not here. Factory reset was first thing I did (and always do) after applying the latest update.
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
compta5 said:
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
I also disabled best wifi performance and have not noticed the issue since. I dont know if its because of the factory reset or because I have disabled best performance. I have also changed "keep wifi on during sleep" to never and that may have contributed to fixing the problem. I really have no way to tell, and now that it appears to be working correctly, I dont want to mess with it

No connection other than wifi, need help

Ok so first a little back ground... I have an at&t skyrocket, rooted and unlocked running gb on the t-mobile network. I have also flashed the blaze radio and it was working great. All of a sudden last night I have no Internet unless I am on wifi. I have good signal strength, batt is charged, tried several areas, wife's stock blaze phone is working perfectly so it's not the network. I noticed yesterday I started having issues after a spam email was open while I was trying to delete it. After that I had several missed texts,mms not working. I down loaded 2 anti viruses and neither came up with anything. I don't want to wipe the phone unless it's my last option, is there anyway to tell if my internet connection is being blocked? Maybe that spam email has hijacked my connection? When I check the widget I have for network, it's green and shows Tmobile 4g, is there anyway to tell if I do have network connectivity and it's just blocked?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
waxworkz said:
Ok so first a little back ground... I have an at&t skyrocket, rooted and unlocked running gb on the t-mobile network. I have also flashed the blaze radio and it was working great. All of a sudden last night I have no Internet unless I am on wifi. I have good signal strength, batt is charged, tried several areas, wife's stock blaze phone is working perfectly so it's not the network. I noticed yesterday I started having issues after a spam email was open while I was trying to delete it. After that I had several missed texts,mms not working. I down loaded 2 anti viruses and neither came up with anything. I don't want to wipe the phone unless it's my last option, is there anyway to tell if my internet connection is being blocked? Maybe that spam email has hijacked my connection? When I check the widget I have for network, it's green and shows Tmobile 4g, is there anyway to tell if I do have network connectivity and it's just blocked?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
I am assuming that you have already tried shutting the phone all the way down, letting it set for a minute then starting it back up?
Yes I have, pulled batt, let sit about 5 mins reassembled and nothing.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
waxworkz said:
Yes I have, pulled batt, let sit about 5 mins reassembled and nothing.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
You might want to take a look at your APN settings and make sure nothing malicious has messed around with them.
Mine quit working one time and I bout pulled my hair out trying to figure out what was going on. As it turns out, something had changed my APN to use a proxy server. Once I removed that one setting from the APN it started working again.
hitekredneck said:
You might want to take a look at your APN settings and make sure nothing malicious has messed around with them.
Mine quit working one time and I bout pulled my hair out trying to figure out what was going on. As it turns out, something had changed my APN to use a proxy server. Once I removed that one setting from the APN it started working again.
Click to expand...
Click to collapse
Will do right now. Thank you
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Unfortunately that is not the case with me.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
waxworkz said:
Unfortunately that is not the case with me.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
You can always try an "in place" flash of the ROM that your are currently running. Simply flash it with only cache and dalvik cache wipes and see if that clears up the problem. If you have heavily modified your setup you will lose the mods, but that should fix the problem. I don't really think that the spam email you received, has anything to do with the problem you are experiencing. I am not a big believer in coincidence but this is an exception. I think it was just the luck of the draw that it started acting up after you received the spam email. I could be wrong, but in either case the in place flash should clear up the problem.
hitekredneck said:
You can always try an "in place" flash of the ROM that your are currently running. Simply flash it with only cache and dalvik cache wipes and see if that clears up the problem. If you have heavily modified your setup you will lose the mods, but that should fix the problem. I don't really think that the spam email you received, has anything to do with the problem you are experiencing. I am not a big believer in coincidence but this is an exception. I think it was just the luck of the draw that it started acting up after you received the spam email. I could be wrong, but in either case the in place flash should clear up the problem.
Click to expand...
Click to collapse
Thank you for the direction. I didn't end up doing this, I re flashed the blaze radio and that seems to have done something. I don't know what the issue was but seems to be ok for now. Hopefully it doesn't start happening again.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Google Pixel WiFi Problem

I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!
mannion556 said:
I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!
Click to expand...
Click to collapse
This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.
I have the same issue..... Chatting with tech support now
cntryby429 said:
This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.
Click to expand...
Click to collapse
^ this. If you type your password wrong. It will not say "obtaining IP address". It will just say "connecting"(or something like that)..then look like its connected then proceed to cycle reconnecting.
Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!
I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.
troy` said:
I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.
Click to expand...
Click to collapse
@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.
Jank4AU said:
@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.
Click to expand...
Click to collapse
Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!
benrees21 said:
Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!
Click to expand...
Click to collapse
Have you tried resetting your router, just for giggles? You didn't perhaps go into developer settings and check the aggressive wifi to cellular handoff option did you? All I can tell you from experience is that I had the same thing happen and it fixed itself real quick after I did the quick little update. You can also try leaving the area so it drops wifi then going back and seeing if it will remember and connect better the 2nd time. Sorry I can't be more help...
Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?
Had a WiFi issue with my first pixel. The phone wouldn't even try to connect to 5ghz. And on 2.4, it would drop signal and connect and reconnect constantly. I had them send me a new one and its perfect. No issues whatsoever! You guys probably have a hardware issue. I even tried the system image that Verizon dropped, even though I'm not Verizon and I still had the issue on the first pixel.
Nick
I had the same issue. It all started after I changed a wifi setting on Pixel XL. I changed to Keep Wifi On During Sleep to "Only When Plugged In" and then couldn't connect to Wifi. It would for a little bit after restarting phone but after first disconnect it would Fail to Connect.
I changed setting to "Always" and no issues anymore with wifi.
Sent from my Pixel XL using XDA-Developers mobile app
Is this a hardware issues? or a sw update can fix it?
benrees21 said:
Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?
Click to expand...
Click to collapse
Have you tried any other 5ghz networks, like maybe at a friend's? That MIGHT help you determine if it's hardware or your specific router/configuration.
Sent from my Pixel using Tapatalk
My coworker has a new Pixel, been using it for about 10 days without issue but today he came into work looking for help because his Wi-Fi isn't working. It does what OP stated, constantly cycling between "saved", "connecting", "authenticating", "obtaining IP address", and then back to "saved". He reset his home router, was on the phone with Verizon(?) for an hour, he's tried my moto X's 2.4GHz and 5GHz hotspot here at work and can't I can't get it to work. He said the Verizon rep told him it was the SIM card but that's bs. We tried with no SIM installed, no change. We did a reboot into safe mode, no luck. I tried booting into the factory recovery to clear cache but it appears that's not an option. He doesn't want to do a factory reset, I think he's going to get a new one. Will see if they make him do a factory reset prior to replacing or not.
*Edit* Verizon gave him a new Pixel...
I've begun experiencing similar behavior after the VZW update to NDE63X. I can only comment on 2.4GHz as that's all my router has. I doesn't seem to be demolishing the battery, but it's annoying when a web page, or part of a page doesn't load.
Is he rooted or does he have any customizations flashed to his kernel?
zaksimmermon said:
Is he rooted or does he have any customizations flashed to his kernel?
Click to expand...
Click to collapse
No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?
Mike7143 said:
No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?
Click to expand...
Click to collapse
He still can the exploit wasn't patched in the Nov update from what I've heard. I bought the warranty so I can return mine no matter what!
benrees21 said:
Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!
Click to expand...
Click to collapse
I just received my Pixel and the 5 ghz channel frequently disconnects then connects again when browsing. The problem happens on the 2.4 ghz channel too. All my other devices work on my router and I have the most recent firmware (I will try a router firmware reset). It happens on both my routers.
Is this a hardware problem or firmware?
Edit: I reset my wifi and started to reconfigure. There were no problems until I activated ipv6 on my router and the wifi started to drop out again.
here is a thread someone posted in the google product support
https://productforums.google.com/forum/#!msg/phone-by-google/WxdzyxXVqJU/uOqAXrvkCAAJ
Other users having this issue have IPv6 activated? Both my routers are from ASUS.

Categories

Resources