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When I turn my phone off, entirely (even after removing/re-inserting the battery) the charge animation still appears, signifying there is still some battery drain occurring....and it really does, too. It lasts for about a week in this state from fully charged, to entirely dead. This isn't the most concerning part, though....the only logical assumption is that the phone actually thinks it's being charged
I've done a FULL wipe of all partitions and a factory flash, but that hasn't helped....any suggestions? It's pretty annoying that if I don't want the battery to discharge I have to actually unplug the battery entirely, even in a full power-off state (or at least as fully powered off as this particular phone can get at the moment)
(please excuse the slow upload. the video will be live shortly)
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BUMP!!
hp420 said:
148 views, 0 replies....
BUMP!!
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go to samsung service
leap_ahead said:
go to samsung service
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It's well out of warranty, I'm not paying to have it fixed, and there is no way anyone at Samsung that will get on the phone to help me will be of any more assistance than I will find here
hp420 said:
It's well out of warranty, I'm not paying to have it fixed, and there is no way anyone at Samsung that will get on the phone to help me will be of any more assistance than I will find here
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why that ? you have other phone ?
leap_ahead said:
why that ? you have other phone ?
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Yes, my current phone is a Nexus 4. The phone with issues is a NS4G and I dropped sprint like a bad habit earlier this year, so it's just a reference device now.
Uhmmm... Dust into connector? Since the current pins are hard wired to the recharge circuit, maybe there's a short and the battery it's powering it up.
Sent from my Nexus S using xda premium
ozone89 said:
Uhmmm... Dust into connector? Since the current pins are hard wired to the recharge circuit, maybe there's a short and the battery it's powering it up.
Sent from my Nexus S using xda premium
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Thanks for the input Dust has occurred to me in the past, and I've done a fair job of cleaning it. Just for the sake of saying I did it, I dusted it again, and this time I even unscrewed the back cover and dusted everything I could reach...much more of a teardown and I'm wandering down a road I don't want to go down....reassembly isn't my strong point. I can take anything apart without a problem...putting it back together is another story entirely lol
Anyway, I cleaned everywhere I could reach thoroughly...still happening, unfortunately.
Thank you for the input, though. You are correct that a big enough dust bunny could cause a short
Hi,
On Tuesday night i spilled some water on my s6 during my sleep (ffs) and it was beeping and vibrating all night long. it wouldnt charge, wouldnt turn on without restarting etc. I then put it in rice for 48 hours and it seemed to work fine. unfortunately this morning my phones battery started acting up, jumping from 60% to 90% in a matter of minutes and other random jumps, especially when i restart it.
it now will not reach 100% when charging.
This could also be the result of me flashing a zip which promised to fix the deep sleep bug..
what should i do? ive tried factory reset and battery calibration etc.
on extrolite rom.
thanks.
think my battery is just completely f****d now, doesnt even last 30mins from 50%
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
Sevael said:
Try re-flashing your firmware via Odin, just to be sure that it's not a software issue.
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I've tried re-flashing different roms, dont they contain the firmware? and the factory resets did not help. thanks
kimkara said:
I doubt that a small spill would cause this, check out YouTube on the s6 and waterproof testing (although I know this is extreme and not at all supported by Samsung and should not at all be attempted)
is there any vapor on your screen or camera ?
try another charger
I don't know if ADH is offered on your device in your country but where I live Samsung cover 2 incidents, either broken glass or water damage. Look into this before fiddling with the device.
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Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
whone99 said:
Thats what i thought. There was vapour on the camera, but its now gone since i left it in rice.
im trying another charger now, good idea.
Being in the U.K it is not covered by ADH, but i do have geeksquad.
so far with the new charger it seems to be more consistant; could it be that the fast charger was putting to much voltage in? it seemed to charge to around 80% really quickly then would drain (whilst charging) back down to about 30%.
Now it is slowly climbing in the 70%s, much more normal.
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Just restarted it and it dropped back down to 60%. think i will need to claim insurance
whone99 said:
Just restarted it and it dropped back down to 60%. think i will need to claim insurance
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Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
kimkara said:
Vapor in the camera is a 100% indication that your device is compromised and your best action from here would be to stop wasting time and get it replaced via what ever insurance you have on the device.
I'm quite sad to hear that a simple spill on this phone caused a failure. expected a bit more splash proof despite it not being rated.
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Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
whone99 said:
Yep its a shame because apart from this battery issue the device is completely faultless, even the speakers sound clear and as new.
Also will not connect to my pc as a usb device, so there's definitely something wrong.. Im disappointed
to be honest, i watched the videos on how waterproof it was and i have no idea how a tiny amount of water reached so far into the device.
Looks like i'll have to pay around £100 to fix it.
Thanks
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Being on charge and getting wet is never a good combination.
kimkara said:
Being on charge and getting wet is never a good combination.
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yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
whone99 said:
yep, it really wont charge above around 70% now,
i dont think insurance will even cover it because the damage is minor..
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damage is damage. you find that the micro usb port got electrical damage
Hi There,
This is the first time i've been so stuck i need to ask for help, so here it goes:-
my wife has a Galaxy S6 (sim free G920F) for around 25 days, Last night it prompted for an OTA update, which we allowed however today, all it is doing is complaining about Overheating and it needs to turn off, when putting it back on charge it says battery temp is too hot after it is left for a bit unplugged you can plug it back in and it will charge, but the error returns. saying it is too hot.
all since the OTA update
it currently on stock 6.0.1
I've tried to clear the cache and do a factory reset. but neither have resolved the problem.
anyone else had this since the update?
Many Thanks
Paul
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
blandead said:
Most likely culprit is the fast charging feature. Try disabling it and see if that resolves your problem.
Settings » Battery, disable fast charge
If that fixes your problem I'd say try a different cable and charger with quickcharge support.
You can also try turning phone off then trying to charge.
If it still gets crazy hot I'd say your battery is quickly going bad and you should get it replaced.
If it works fine without quickcharge at least you narrowed down the issue.
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its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
zanthraxuk said:
its not on fast charge when it occurred, still having same problem TBH I think its a borked update, anyone else having the same after the OTA update on stock 6.0.1?
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Just power off device, then press power+vol up and home button. When you see samsung logo relase just power button. When you enter in recovery just navigate to wipe cache partition and confirm with power key then reboot device. This is good for device after ota update, battery drain problems etc
Sent from my SM-G920F using Tapatalk
What happens when you power the phone off completely and plug in charger?
See if it'll fully charge, this will rule out software / os issue.
Better to find this out first before your left with a dead phone for a couple weeks I've been there.
Sent from my stang5litre Edition 5.0 using XDA Free mobile app
Hi
It happened to my galaxy s7 and my friend's galaxy s6. Both in exact same time (after update)
After update devices start to overheat without a reason during normal usage (Web browsing etc).
And I mean really hot - this kind of temperature that makes me worry about hardware.
The weird thing is that even that I flashed previous ROM (downloaded from sammobile and flashed with odin) the problem still occur. I thought that wiping all data and cache and flashing a ROM should totally remove any change that has been done to device by update, but it seems like I "can't go back" to the state from before the issue.
I searched the whole Internet looking for that issue hoping that some people already started to complain about it and by this - confirming that this is a larger problem related to update. Right now this is the only topic that I found.
Could be that people are still not aware that their recent problems with overheating is not because of some crazy app lagging (that's what my friend first thought was).
In addition when you try to Google the issue you got 102910 tutorials about how to resolve overheating by disabling fast charge or not using phone in the sun... lol.
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
DaryllSwer said:
Strange. One possibility is that the temperature sensor(s) inside the phone are defective and reports inaccurate temperature readings. I had this problem with my ex-HTC One X+, it would report high temperatures when in reality it's nearly ice cold (during the winters), I had the service centre replace the sensors for me.
My S6's battery temperature never exceeds 40°c, while the CPU occasionally reaches 70°c, at that point, my S6 would perform an automatic soft reboot. But that's it though.
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The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
Yanush7 said:
The temeryture is so high that I do not even need to measure it by app. The device burning my hand (literally) is enough indicator for me.
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Have it checked out at the service centre.
Solved
I had to allow it to turn off and let it cool down. left it 4 hours, turned it back on, (in all honesty, trying to replicate the problem for RMA) and all fine, over heating message disappeared and no problems since really weird.
anyway thanks for all the help guys
Cheers
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
DaryllSwer said:
See attached image, that's normal on my S6 and my ex-S6 Edge.
Sent from my Samsung Galaxy S6 using XDA Labs
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I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
Yanush7 said:
I think better app for cpu temp is CPUZ. It gives you more info.
Right now I'm on custom rom (superman rom) and with custom superkernel 1.4 and it seems like the phone overheats less - but I do not really know what are the good standard Temps for processor in basic use.
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How do you know your phone 'overheats'? Does it show any message on the screen saying it is or does it self reboots? If it doesn't, it's not 'overheating', basic logic.
My S6 has 'overheated' only twice, it self rebooted.
Sent from my Samsung Galaxy S6 using XDA Labs
Greetings all! I need a bit of help regarding my device - Moto G3/Moto G 2015 (Osprey - XT1550) 2gb Indian version. The device has been running flawlessly on Stock Android 6.0.1 Marshmallow since I got it in January 2016. However since yesterday, the dual led flash isnt working properly. Only the bottom (white) led lights up when I turn on the torch or use the flash. The top one doesnt light up. However, when I press at the back near or around the LED, the top one also lights up. It turns off again as soon as I remove my hand. I think some internal connection may have gotten loose and I dont think its a software issue, but I would like someone to tell me if its so. Also, any fix to solve this problem would be greatly appreciated. Thanks!
PallavP said:
Greetings all! I need a bit of help regarding my device - Moto G3/Moto G 2015 (Osprey - XT1550) 2gb Indian version. The device has been running flawlessly on Stock Android 6.0.1 Marshmallow since I got it in January 2016. However since yesterday, the dual led flash isnt working properly. Only the bottom (white) led lights up when I turn on the torch or use the flash. The top one doesnt light up. However, when I press at the back near or around the LED, the top one also lights up. It turns off again as soon as I remove my hand. I think some internal connection may have gotten loose and I dont think its a software issue, but I would like someone to tell me if its so. Also, any fix to solve this problem would be greatly appreciated. Thanks!
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It's high time to replace the device's battery. The battery bulges gradually and as the flashlight connectors are just above the battery they lose contact with the terminals, so I would suggest you to go to a Motorola service center and ask them to show your battery to you, if in case it looks bulged to you get it replaced. After the battery replacement the device will function normally.
3 years is a good time that the battery needs replacement. Go ahead and consult a Motorola service advisor.
Happy to help, The9464guy.
The9464guy said:
It's high time to replace the device's battery. The battery bulges gradually and as the flashlight connectors are just above the battery they lose contact with the terminals, so I would suggest you to go to a Motorola service center and ask them to show your battery to you, if in case it looks bulged to you get it replaced. After the battery replacement the device will function normally.
3 years is a good time that the battery needs replacement. Go ahead and consult a Motorola service advisor.
Happy to help, The9464guy.
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Thanks for the quick response. I wasnt expecting the battery to be the cause of this though, as it seems to function just fine. I'll have it checked though, just to be sure so I can replace it if that's the cause. Thanks once again.
PallavP said:
Thanks for the quick response. I wasnt expecting the battery to be the cause of this though, as it seems to function just fine. I'll have it checked though, just to be sure so I can replace it if that's the cause. Thanks once again.
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I insist you to consult only a Motorola service center. Local chaps mess up the device. So just informing you beforehand.
Happy to help, The9464guy
The9464guy said:
I insist you to consult only a Motorola service center. Local chaps mess up the device. So just informing you beforehand.
Happy to help, The9464guy
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Yeah there's a Motorola centre near where live so I took the device to them. The guy there told me that in most cases if the battery goes bad, falling battery backup would be a major indication. He also said that if that were the case, the battery would have become bloated and would be easily detected. To find out the problem, he said he would have to open up the device, and this being my daily driver device, I cant afford that right now. Any suggestions as to what should I do next?
PallavP said:
Yeah there's a Motorola centre near where live so I took the device to them. The guy there told me that in most cases if the battery goes bad, falling battery backup would be a major indication. He also said that if that were the case, the battery would have become bloated and would be easily detected. To find out the problem, he said he would have to open up the device, and this being my daily driver device, I cant afford that right now. Any suggestions as to what should I do next?
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The process takes mostly an hour to complete. If the battery goes bad it would cost you around 1500 rupees or so. Go ahead and get the battery inspected and replaced if necessary. My friend also faced the same problem a month ago, so I doubt the battery is the cause of the problem.
The9464guy said:
The process takes mostly an hour to complete. If the battery goes bad it would cost you around 1500 rupees or so. Go ahead and get the battery inspected and replaced if necessary. My friend also faced the same problem a month ago, so I doubt the battery is the cause of the problem.
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So, in the case of your friend, did replacing the battery solve the LED flash issue? Now, do both the LEDs light up when using the flash or torch?
PallavP said:
So, in the case of your friend, did replacing the battery solve the LED flash issue? Now, do both the LEDs light up when using the flash or torch?
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Yes, replacing the battery solved the problem of the dual flashlight.
I assure you that replacing the battery will solve your problem for sure.
Happy to help, The9464guy.
Dude, just yesterday I had the same problem and I was really worried, thank you for making this post.
The9464guy said:
Yes, replacing the battery solved the problem of the dual flashlight.
I assure you that replacing the battery will solve your problem for sure.
Happy to help, The9464guy.
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Thanks a lot man. Will get the battery replaced then.
Psicovirus said:
Dude, just yesterday I had the same problem and I was really worried, thank you for making this post.
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No probs mate! Its a good device and I want to keep it working for as long as I can.
I had this happen to my phone, I solved it by sort of 'massaging' the camera and flash area with my thumb until the amber LED stopped turning off without applied pressure.
To give some context, my S10e (Verizon SM-G970U) decided to boot loop out of nowhere. Since this happened, I have factory reset the phone, no success. I brought it to a local repair shop who said they couldn't fix it. Now I have flashed the phone with Odin and despite the phone being flashed it STILL is boot looping. At this point, I'm assuming something went wrong with the hardware but I don't even know where to start with that. If anyone has any suggestions I would greatly appreciate them.
Firmware used :
Download Samsung Galaxy S10e SM-G970U VZW USA (Verizon) G970USQU5GUBH firmware
Fast download latest Samsung Galaxy S10e firmware SM-G970U from USA (Verizon) with G970USQU5GUBH and Android version 11
www.sammobile.com
Vivala8955 said:
... it STILL is boot looping...
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If it is a hardware issue (which sounds likely), there's an old electronics trick you might try: Power it off, put it in the refridgerator awhile, take it back out and power it on. This has work'd for me with stereo components, for example, as well as a phone. It once revived a hard disk drive long enough for me to capture important data. Oh, but the phone this has brought back for me, an S10e BTW, works only while still cold and has issues with charging while its temperature is low. Still may be worth a try.
MrGoodtunes said:
If it is a hardware issue (which sounds likely), there's an old electronics trick you might try: Power it off, put it in the refridgerator awhile, take it back out and power it on. This has work'd for me with stereo components, for example, as well as a phone. It once revived a hard disk drive long enough for me to capture important data. Oh, but the phone this has brought back for me, an S10e BTW, works only while still cold and has issues with charging while its temperature is low. Still may be worth a try.
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Wow, I just did this and to my surprise it worked! Prior to this, I wasn't able to get past the Google sign in page on start up (on good attempts) but now I was able to get it all the way to the homescreen and even install some apps before my battery died. Any idea of what this could mean for the actual hardware? I.e. this means the battery needs to be replaced etc
Vivala8955 said:
Wow, I just did this and to my surprise it worked! Prior to this, I wasn't able to get past the Google sign in page on start up (on good attempts) but now I was able to get it all the way to the homescreen and even install some apps before my battery died. Any idea of what this could mean for the actual hardware? I.e. this means the battery needs to be replaced etc
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Great; glad it work'd. Did you attempt to charge it while it was working? Mine actually took charging after warming up only a short time, once. Got it back all the way to 100% charged. But then it quit with dead black screen, and now revives only for a minute or two.
In the old days of individual transistors, we used to turn on a non-working electronic device and blast a shot of freeze spray on various components until the device started working; even with IC (integrated circuit) chips that have lots of transistors. This way, we knew which part needed replacement. But with today's phones, you replace the entire circuit board because the soldering is done by machines; it's too finely detail'd to replace one chip.
MrGoodtunes said:
Great; glad it work'd. Did you attempt to charge it while it was working? Mine actually took charging after warming up only a short time, once. Got it back all the way to 100% charged. But then it quit with dead black screen, and now revives only for a minute or two.
In the old days of individual transistors, we used to turn on a non-working electronic device and blast a shot of freeze spray on various components until the device started working; even with IC (integrated circuit) chips that have lots of transistors. This way, we knew which part needed replacement. But with today's phones, you replace the entire circuit board because the soldering is done by machines; it's too finely detail'd to replace one chip.
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I haven't tried charging the phone when it's on. Only when it's off and has returned to room temperature. Seems to me that about an hour in the fridge equals about 5 minutes of screen on time until the phone heats up again.
As for the internal component's you bring up a good point. Even if I were to determine what is causing the issue, I don't have the will/technical know how to buy the parts and do it myself. Outside of just replacing everything, in which I'd just buy a new phone haha.
Vivala8955 said:
... I'd just buy a new phone ...
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That's what I did. Look'd at lots of possibilities, ended up buying another S10e.