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SOLVED!!! [Q] Help! Nexus S won't turn on!!! :(

Hi everyone.
Last night I went to bed and as usual I check my Nexus S battery.
It indicated me very low battery, and turn it off.
So far, no problem, i thought, well there isn't enough battery to turn on the phone. I connected the cellphone to the wall charger and went to sleep.
Today i woke up and try it to turn it on, the screens just flashes and nothing happens.... Removed battery, try it again, the same.
Try 100 times that, and there was one time a Warning of Bootloader came up. Don't know what i did different thought, but now i can't get the same result.
Actually now the screen doesn't even flashes when i press the power button.
The battery seems to be charged, i tested with a LED. My wall charger is also working cause it's able to charge my old phone.
And now to get things even worse, as i bought it in asia, i don't have warranty, and the gran finale, Nexus S is not been sold in Brazil due to some regulatory issues, so Samsung said it they can't help me with an imported product.
The Cellphone is brand new, doesn't have not even ONE month of use.
It's not rotted, and it was in the latest android firm.
Does anyone have any idea what can i do????
The phone doesn't respond to anything .
Tnks a lot in advance.
PROBLEM SOLVED!!! SEE THE LAST THREAD. BR!

rafaelqds said:
Hi everyone.
Last night I went to bed and as usual I check my Nexus S battery.
It indicated me very low battery, and turn it off.
So far, no problem, i thought, well there isn't enough battery to turn on the phone. I connected the cellphone to the wall charger and went to sleep.
Today i woke up and try it to turn it on, the screens just flashes and nothing happens.... Removed battery, try it again, the same.
Try 100 times that, and there was one time a Warning of Bootloader came up. Don't know what i did different thought, but now i can't get the same result.
Actually now the screen doesn't even flashes when i press the power button.
The battery seems to be charged, i tested with a LED. My wall charger is also working cause it's able to charge my old phone.
And now to get things even worse, as i bought it in asia, i don't have warranty, and the gran finale, Nexus S is not been sold in Brazil due to some regulatory issues, so Samsung said it they can't help me with an imported product.
The Cellphone is brand new, doesn't have not even ONE month of use.
It's not rotted, and it was in the latest android firm.
Does anyone have any idea what can i do????
The phone doesn't respond to anything .
Tnks a lot in advance.
Click to expand...
Click to collapse
Is it showing full bars when you connect the charger and press the volume button?

dude, i think there is something wrong with our country. take a look at this thread: http://forum.xda-developers.com/showthread.php?t=1111761
i think you tried everything possible, can't see what else you could do. Looks like a hardware issue..
if i were you, i'd claim for warranty, even if you bought in hk, it has warranty, of course you will lose shipping cost, but, it's better than lose the phone! =o]
good luck!

GchildT: Nothing happens when i connect the charger to the cellphone.
Already tried the hard reset (volumn up + power button) nothing happens
thiagodark: Tell me about it, i read this thread ealier this morning, actually i send it a private message asking him if he solve his problem... samsung is really disappoint me.
The thing i found most said is that the phone is bran new! Not a month year old.
And i didn't do anything, not even rotted, dropped, anything!

PROBLEM SOOOOOOOOOOOLVED!!!
The problem was that there was a little tiny piece of plastic dirt in the usb male plug in the phone! And that piece was able to make a faulty contact with the charger, the phone battery was dead as hell.
Can you believe that?????
I almost sent my phone across the world in order to use the warranty.
Now I'm back with my cellphone up , happy as hell!
Tnks a lot, and remenber to always clean everything before use more drastic measures.
BR

rafaelqds said:
PROBLEM SOOOOOOOOOOOLVED!!!
The problem was that there was a little tiny piece of plastic dirt in the usb male plug in the phone! And that piece was able to make a faulty contact with the charger, the phone battery was dead as hell.
Can you believe that?????
I almost sent my phone across the world in order to use the warranty.
Now I'm back with my cellphone up , happy as hell!
Tnks a lot, and remenber to always clean everything before use more drastic measures.
BR
Click to expand...
Click to collapse
Wow... good for you man. Its rooted btw
Sent from my Nexus S 4G using XDA App

rafaelqds said:
PROBLEM SOOOOOOOOOOOLVED!!!
The problem was that there was a little tiny piece of plastic dirt in the usb male plug in the phone! And that piece was able to make a faulty contact with the charger, the phone battery was dead as hell.
Can you believe that?????
I almost sent my phone across the world in order to use the warranty.
Now I'm back with my cellphone up , happy as hell!
Tnks a lot, and remenber to always clean everything before use more drastic measures.
BR
Click to expand...
Click to collapse
Wow.... really good news, i always clean contacts before everything, my old desire hd was going in car mode, just because a short in this piece, and when i cleaned with isopropyl alcohol it was magically solved.
Well, nice to know that your issue was solved...
Sent from my Nexus S using XDA App

desire s keep turning off

everytime if i was to slightly drop it on a table as putting it down it would turn off
as anyone had this issue and know how i can fix it
im guessing its a loose connection

clitheroelad said:
everytime if i was to slightly drop it on a table as putting it down it would turn off
as anyone had this issue and know how i can fix it
im guessing its a loose connection
Click to expand...
Click to collapse
maybe connector issues...try different rom and if it keep happen is hadware issues :S

if it does same am i best to open it and see if anything is loose

clitheroelad said:
if it does same am i best to open it and see if anything is loose
Click to expand...
Click to collapse
be carefull, and i suggest u to see many video (on youtube or ifixit) before open it

might just be best selling it then rather the hassle making it worse

Its a loose connection. Put some material in-between the batt lock and the batt. Like a piece of folded paper.
Sent from my HTC Desire S using xda app-developers app

Also, check that the connections of the battery are clear.
Before all that, I would check the SIM card for being loose, too.

clitheroelad said:
everytime if i was to slightly drop it on a table as putting it down it would turn off
as anyone had this issue and know how i can fix it
im guessing its a loose connection
Click to expand...
Click to collapse
Yep, mine had/has this, though not quite as sensitive as yours! Mine would sometimes just die in my pocket when it got jarred. I tried the folded paper fix - put it between the battery and the clip to help hold the battery firm - and it helped a bit, but not completely.
So I sent it off under warranty for repair, after a long email debate with Nokia tech support about this battery issue (they didn't think it was a battery problem, and were unwilling to test it, but were happy to check out the phone itself.). After it came back, they said "our repair centre fully tested the device and found a fault with the function keys of which they replaced", and true, it is better now. It still dies occasionally, but it's more like once a week instead of twice a day.
The other thing Nokia tech support requested was if I could test it with another battery. So I have a third-party spare battery now, and *so far* the phone hasn't died while it's had that in it, only while it has the original Nokia battery in.
It's worth noting that as a result of an EU Directive, the manufacturers warranty on consumer goods (including mobile phones) now has to be two years, so your phone is probably still covered. Send it off for repair! http://ec.europa.eu/consumers/ecc/consumer_topics/buying_goods_services_en.htm

what has nokia got to do with this?
Sent from my supercharged :tank:

Never had this problem. I think you need to check with repair service.

I had this error too, sendet it in for checking and it came back; repaired on warrenty. But it keept turning off all the time...
Then I recoqnized that the phone turned off, when my battery was about 16% discharged. I testet the phone with another battery I got form a friend and after one total crash cause of too many apps I did reset my phone and since then it works fine.
Try a differnt battery maybe it works too

[Q] Nexus 4 LG model battery replacement london service

Dear friends,
my nexus 4 is 1 1/2 years old now. while its a great phone the battery now dies too fast. its hardly few hours. always remembering charging is an issue. also the extra portable power has to be used so much frequently.
Its now out of warranty. as one year has passed. i cannot for sure change battery myself. Pls let me know is there any service repair center in your experience where i can get this battery replaced for nexus 4.
I am based out of london and if its in london the better.
kindly advice thank you

I have seen that you can replace the battery yourself if you are careful enough, there are tutorials with step-by-step pictures.. As for the battery, an Optimus G battery will also work, but you must make sure the battery is authentic; I have read that there are lots of counterfeit ones offered online.

Shooting Star Max said:
I have seen that you can replace the battery yourself if you are careful enough, there are tutorials with step-by-step pictures.. As for the battery, an Optimus G battery will also work, but you must make sure the battery is authentic; I have read that there are lots of counterfeit ones offered online.
Click to expand...
Click to collapse
hello thank you for your prompt reply. actuially thats my concern that I was wondering if there is some reliable trusted repair shop they would be able to supply authetic battery and also do professionally the replacement...i m really not good at tech things and if it comes to hardware i really dont want to end with a phone not working
Hence the request...has anbody got their nexus 4 replaced here at london locally ..

appreciate if somebody could have offered some insight

sunandoghosh said:
appreciate if somebody could have offered some insight
Click to expand...
Click to collapse
hello
I replaced my n4 battery last week with a battery claiming to be genuine from ebay uk.
it was quite easy the tricky part is the adhesive holding the battery down its pretty strong stuff.
When I bought the battery I didn't know if it actually was genuine or not, but after fitting it it appears to work as I remember my n4 working when I first had it.
I would recommend you do it yourself one other thing if the phone has never been opened, the clips for the rear half of the case are difficult to undo, so take care when prying open the back.
http://www.ebay.co.uk/itm/261643399559?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
this link is the exact battery I have used. If you want any more info just ask ill do my best to help you.

Skinpipe said:
hello
I replaced my n4 battery last week with a battery claiming to be genuine from ebay uk.
it was quite easy the tricky part is the adhesive holding the battery down its pretty strong stuff.
When I bought the battery I didn't know if it actually was genuine or not, but after fitting it it appears to work as I remember my n4 working when I first had it.
I would recommend you do it yourself one other thing if the phone has never been opened, the clips for the rear half of the case are difficult to undo, so take care when prying open the back.
http://www.ebay.co.uk/itm/261643399559?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
this link is the exact battery I have used. If you want any more info just ask ill do my best to help you.
Click to expand...
Click to collapse
Hi,
I live in Holland and I want to buy the original battery.
How is it holding up?
Are you getting more SOT than before?
Thanks in advance!

Hey guys, I ran into some issues after replacing my battery. I bought this one, it look identical to the original I think.
After replacing it, my phone gets the red LED light if I try to hold Power to turn it on. The only way to turn it on is by entering fastboot mode (Power + Vol Down).
The phone would not reboot itself on software commands (ie. rebooting from recovery menu or "fastboot reboot"), the only way is to enter fastboot mode when the phone is off. Secondly, the battery icon does have the lightning charging sign, however the status said it's "Not charging". There is no green charging light. Right now the battery percentage is decreasing as I use the phone.
I am able to transfer files to the phone if I connect it to the computer, I have to assume it is charging even though the phone doesn't update the battery info. I am running fully factory stock firmware, Android 5.0.1.
I wonder if this is an issue with the battery, or if I need to completely drain it or some extra step I need to perform? Thanks.
Nevermind, it was a faulty battery and I'm getting an exchange. I guess they stored it for a so long.

eksasol said:
Hey guys, I ran into some issues after replacing my battery. I bought this one, it look identical to the original I think.
After replacing it, my phone gets the red LED light if I try to hold Power to turn it on. The only way to turn it on is by entering fastboot mode (Power + Vol Down).
The phone would not reboot itself on software commands (ie. rebooting from recovery menu or "fastboot reboot"), the only way is to enter fastboot mode when the phone is off. Secondly, the battery icon does have the lightning charging sign, however the status said it's "Not charging". There is no green charging light. Right now the battery percentage is decreasing as I use the phone.
I am able to transfer files to the phone if I connect it to the computer, I have to assume it is charging even though the phone doesn't update the battery info. I am running fully factory stock firmware, Android 5.0.1.
I wonder if this is an issue with the battery, or if I need to completely drain it or some extra step I need to perform? Thanks.
Click to expand...
Click to collapse
I don't think it's the official one..

you can buy the original one here: http://www.spareslg.com/bateria-lg-e960-nexus-4-lg-optimus-g-e975-eac61898601.html

My N4's battery was starting to expand. I noticed it when the Qi orb charger stopped working and the glass was lifting up on the front left side. I did the replacement myself and it was not too hard. I would suggest watching the YouTube videos a few times over. As for tools, I borrowed the screwdrivers from my office, guitar pics and a hair dryer from my wife. As for how long it took, it was about an hour. You will need a lot of patience with opening the phone and prying out the old one. As for the battery, I figured I would get what I paid for, so I avoided the $10 ones on Amazon and Ebay as there were too many bad reviews there. I was able to buy a brand new (non OEM) one from Radio Shack online and ship it too the store down the street.
http://www.radioshack.com/dantona-3-8v-2100mah-li-poly-battery-for-lg-bl-t5/55076584.html
I can now get 24hrs up time with light use (stock 5.0.1).

My N4 works great, and he has 2 years old LOL.
Battery works great also :3

Messed-Up Display

Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.

Saad S. said:
Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
Click to expand...
Click to collapse
Has this happened after you flashed a rom or.. ??

semirr said:
Has this happened after you flashed a rom or.. ??
Click to expand...
Click to collapse
Yes after I flashed the rom but not directly after. But after a good 1 month.

Saad S. said:
Yes after I flashed the rom but not directly after. But after a good 1 month.
Click to expand...
Click to collapse
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.

semirr said:
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
Click to expand...
Click to collapse
Is it possible that a driver update could fix this, if so then how?

Saad S. said:
Is it possible that a driver update could fix this, if so then how?
Click to expand...
Click to collapse
Hmm i dont think that a driver could be the problem. And if it is i dont know how you could fix it Google it

I hate to be the bringer of bad news - but your screen is toast. Fortunately you can replace the touch and display components all at once.
http://www.amazon.com/Skiliwah-Digitizer-Assembly-Google-nexus5/dp/B00HN0U168
Here is what you need to perform the repairs - and here are the procedures for disassembly.
https://www.ifixit.com/Teardown/Disassembling+Nexus+5+Display+Teardown+-+liquid+damage/32410
Trust me, it's not that difficult. Unfortunately, it's a bit pricey ($60 for the screen and digitizer), nevertheless much cheaper than a new device or sending your device in for repairs.

Rma

Problem Solved
The screen isn't toast, neither is the digitizer. I have 2 of these phones. The parts which cause problems like this are the main board and the ribbon with the USB connector on it, which also attaches the screen & digitizer to the main board. One was showing lines exactly like this, & also no touch. I put a replacement main board in. Works great now. The other, wouldn't even turn on. I put the main board from the first phone in the second one, it still wouldn't turn on. I replaced the ribbon cable, it turns on and perfectly replicates the issue from the first phone. So now, I have one fully functioning LG Nexus 5, and another which turns on with the same problem as yours. This is good, I started out with 2 of them that were useless to me. So, it appears that your display and touch issues are caused solely by a bad main board. A replacement main board costs somewhere around $75. After swapping stuff around, I have 2 bad main boards, 1 bad USB ribbon & 1 working phone of 2. Not bad, not bad at all.

Before I waste any money - What do y'all think? Battery, or worse?.. YiKES !!

So, yesterday, I'm just lounging on the couch, readin' on my OG Nexus 5 (from 2013, mind you). &, BAM !! Just turns off (with about 40% battery). So, I'm thinkin', "Ok. I'll just force a reboot..." NOTHING !! So, I plug it in... NOTHING !! I'm talkin' NO LEDs, no charging indicator, no NOTHIN' !! Can't access recovery or bootloader. I believe it to be a hardware issue, whether battery or some board, idk. So, what do you all think? Replace the battery? And, If it is dead, I'm out of luck !! Because, I have a good amount of research that I hadn't backed up yet. Btw, I'm no slouch, so I've tried every button combo, etc. Neither, do I believe it to be an internal power button issue.
Running rooted stock 6.0.1 MMB29K, stock recovery, franco.Kernel r79, SuperSU 2.66-BETA
Thanks !!
Mod Edit: please don't bypass swear filters

I suggest charging the phone using the original cable and charger that came with the phone. Leave it on the charger for about an hour to see what happens.
Yes, it could be the battery but it could also be something else. I assume you don't have another Nexus 5 to test it with.

Try to disconnect and reconnect the battery's wire. I had a similar problem and it was solved by doing so .

audit13 said:
I suggest charging the phone using the original cable and charger... for about an hour...
I assume you don't have another Nexus 5 to test it with.
Click to expand...
Click to collapse
I've tried this, and unresponsive. And, you have assumed correctly. lol Also, I've only used the OEM cable & charger (aside from the occasional alternatives out & about i.e. friend's charger, g/f's, etc.).

shellsuper said:
...disconnect and reconnect the battery's wire.
Click to expand...
Click to collapse
By this, do you mean the long L-shaped one? Or, the smaller connection at the top of the battery? Because, I had disconnected & reconnected the ribbon, but never removed the battery, as I lack that li'l blue tool in the iFixit video.

Well, the battery will be the cheapest unless you can quickly score a used N5 with a damaged screen and working internals.

kain144000 said:
By this, do you mean the long L-shaped one? Or, the smaller connection at the top of the battery? Because, I had disconnected & reconnected the ribbon, but never removed the battery, as I lack that li'l blue tool in the iFixit video.
Click to expand...
Click to collapse
The small connector not the long L shaped. I think the L shaped is for the speaker and some other components in the bottom of the phone and not related to the battery.

You don't need the blue tool to remove the battery. Just heat the battery with a hair dryer to soften the adhesive. Then, take a a flat blade and gently slide it between the battery and frame. Slide and gently pry the battery away from the frame. I have done this several times on N5s and never had a problem.

shellsuper said:
The small connector not the long L shaped.
Click to expand...
Click to collapse
Ohhhh. Okay
audit13 said:
You don't need the blue tool to remove the battery...
Click to expand...
Click to collapse
Thanks, everyone. I'll give it a shot in few, & report back...

Ok. So, I had gone ahead and disconnected & reconnected the battery connector to no avail. :\ (Why do bad things happen to kinda sorta, in a way relatively good people like myself?.. smh) Any other advice?..

So, I'd decided to stop being a cheap BASTARD and ordered a "Genuine OEM Google Nexus 5 LG D820 D821 2300mAh Battery BL-T9 3.8V 8.74Wh" on amazon, sold by YDT Parts for $6.49 (Free Shipping from California) if anyone else is interested. I'll post results after installation, just-in-case anyway else finds themselves in my predicament...

That price is really good for a genuine oem battery compared to prices from etradesupply.

audit13 said:
That price is really good for a genuine oem battery...
Click to expand...
Click to collapse
I KNOW, RIGHT !? Hopefully, all that I have is a dead battery. Guess I'll see soon enough. Now, if only there were a way to get a fingerprint reader on this device, I wouldn't update till the N5's no longer updated. (What's the official term for that, anyway? Not EoL, is it?..)

Let's hope it is genuine. I bought one from Aliexpress that looked just like an original but people said it is not an original because the temperature would not go above 29c. I don't know if it is original but it's works fine.

Well, got the battery and NOTHiNG !! So, idk, maybe my N5's just dead. But, the supplier might as well have been from China - Typos, terrible English, the whole 9... Also, my OEM battery's by Sony, but this one says Samsung, so who knows?.. :: shrugs:: I don't trust these companies anymore. Thanks for y'all's input, though.

So not LEDs, no vibration, nothing?
If you have access to a Windows computer, connect the phone to the computer. Does anything appear in device manager?

audit13 said:
So not LEDs, no vibration, nothing?.. Does anything appear in device manager?
Click to expand...
Click to collapse
Nope. NOTHiNG !! Its fine, though. My g/f'd given me her VZW HTC One (M7). So, that'll haveta do till I get my next Nexus (which'll be either a 5X or Google's 2016 offering, if I like the direction the rumors go in...). So, now... OFF to the M7 boards !! Godspeed, everyone ! Godspeed. lol