Guys, i think i have a problem with my Qtek 8310.
Whenever i try to charge it with the charger, it will show the amber light indicating its charging from some time and after that it will just shutoff itself and start to blink in red light.
i tried to charge the qtek battery with my other smartphone (SPV C500) its charging properly. I tried to charging it with other charger also, unfortunately no luck.
i started encountering this problem only yesterday onwards.
nowadays, i am charging it through my computer USB and it charges without any problem. Anybody had this problem or heard of a problem like this. Any help is greatly appreciated.
thanks
Krishna
hi, I have the same problem with my 8310 (1 month old)
the AC adapter doesnt work correctly with the phone
I thought of using another adapter, but I see that you already tried this
the only solution that my retailer gave me, is to make it exchange..
I have the same problem, but if I connect the wifi when I charge it, it works fine....
Really weird problems... Do these happen even when you use the original chargers? Maybe should go back to the store...
I have the same, but i upgrade to Imate ROM 2.5. It fix problem. Now charging well.
I have received a 8310 with the USB-miniUSB cable. I am trying to use it for the first time. When I first started it, it powered on, showed windows mobile, and afte that the battery died, so I cannot power it on. I am trying to charge it with this USB cable. Is it possible when the phone is off?
Should it start charging it when I plug it in in the PC USB port?
And how much time does it need to be fully charged when charging from PC over USB cable?
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
Check this setting
dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
Click to expand...
Click to collapse
Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean
Hi Dean
Now I dont have it ticked !!
Any other idea's?
The problem could also be your usb line or usb port. try some alternatives first.
Tried everything, different usb leads, different sockets even different laptops !!
Help
Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)
Yep I did !!
Will try again when I get home though..
Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
shall i phone vodaphone and ask for a replacement
dealstokie said:
shall i phone vodaphone and ask for a replacement
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Click to collapse
Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean
dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
Click to expand...
Click to collapse
Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
Click to expand...
Click to collapse
This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.
I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.
Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
Click to expand...
Click to collapse
Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.
Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.
I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?
same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.
I've motorola quench phone, i noticed something weird. on various occasions when I plugin the charger or usb cable connected to computer the phone doesn't pickup the connection. It just doesn't detect the connection. the battery doesn't charge and the charging led doesn't turn on. But when i restart the phone, the phone gets detected or starts charging. I've tried multiple cables and multiple roms (even stock rom). Has any seen this issue with any android phone? Looks like a software issue to me.
Any help is really appreciated.
So a problem reared its ugly head a few days ago...
I tried to connect my phone to my PC to transfer files, but the PC wouldn't detect the phone. It wasn't charging when connected to the computer either. I tried different USB cables and different computers - same problem. If I turn the phone off it suddenly charges, which tells me the USB port on the phone is working. I also tried different chargers too.
My device is rooted, so I thought it may be the ROM I'm running. I wiped the device and flashed another ROM, but still the same problem persists.
It seems like a firmware issue to me as it charges when the phone is switched off. I hardly ever use the USB port on my S6 as I usually charge wireless. I tried cleaning any lint and dust out the port too using compressed air and a toothpick - it didn't help.
Does anyone have any idea what the fault may be?
Are You using USB 3.0 port? Cause I had the same problem. Usb 3.0 never recognised my device. Now after I flashed 6.0.1 the problem is gone.
ProtoDeVNan0 said:
Are You using USB 3.0 port? Cause I had the same problem. Usb 3.0 never recognised my device. Now after I flashed 6.0.1 the problem is gone.
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Tried on USB 3.0, USB 2.0 and a power brick, Mac and PC - all the same result.
Similar Problem
I have similar problem too. My phone is Samsung Galaxy Alpha. Yesterday, I charge my phone using Pineng Powerbank and then i notice that it show the lightning symbol but the battery is not charging but decrease and my phone become too hot. Since I don't bring the charger, I'd try to connect with different USB cable to PC and the problem is still the same. Then I remove the battery for few minute until the phone is cooling down. After switch on the phone again, my phone quickly heating up but the battery is normal. I'd buy new battery for replacement but the problem still occur. My phone also is not charging when in safe mode and only charging when it is turn off. Then I made a factory reset and it's work. Both of my battery is working too. What is actually happening? Does the powerbank is the culprit or virus? Thank you.
The phone one day stopped charging, when i plug the charger it doesn't seem to recognize it, but when it is turned off and i plug it it starts charging but really slow (3 hours= 10%) and if i unplug it afterwards the screen still shows as if it is charging, if i turn the phone on while plugged in the phone says it is charging but again, really slow, if i use the phone while it is "charging" it discharges and when i unplug it, it still shows as if it is charging, NOW if i turn the phone on while unplugged it doesn't recognize the charger, also, i have tried to plug it to the PC but the PC doesn't recognize it either, the PC did play the sound of something being plugged when i entered in boot mode in the phone, i have already flashed another ROM and installed a different kernel, it doesn't seem to work, i have also disassembled the USB port (which is very easy on this phone) and nothing... Do you think it is a hardware problem? or more like a software bug/problem?
Please help, Im kinda new to XDA so sorry if i have problems with the redaction of the problem im having.
I'm also having issues with the port, but it does seem different than yours. For me the connector is just broken. Some cables still work (barely), other don't work anymore at all. Did you try with different cables?
mouse256 said:
I'm also having issues with the port, but it does seem different than yours. For me the connector is just broken. Some cables still work (barely), other don't work anymore at all. Did you try with different cables?
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Click to collapse
i did! even tho, the problem is still bothering...
solution to usb port
steps:-
1. switch off the device
2. charge it with a fast charges or the power charger then
3. unplug that cahrger and use your moto charger and left it untill it become 100% charge
it might take alonger time about 8-9 hrs
4. then switch on your phone
note: after it work properly dont use any other cable other then which comes with the phone