Touch pro wont charge via usb connection?? - Touch Pro, Fuze General

Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?

Check this setting
dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
Click to expand...
Click to collapse
Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean

Hi Dean
Now I dont have it ticked !!
Any other idea's?

The problem could also be your usb line or usb port. try some alternatives first.

Tried everything, different usb leads, different sockets even different laptops !!
Help

Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)

Yep I did !!
Will try again when I get home though..

Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)

Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?

shall i phone vodaphone and ask for a replacement

dealstokie said:
shall i phone vodaphone and ask for a replacement
Click to expand...
Click to collapse
Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean

dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
Click to expand...
Click to collapse
Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.

sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
Click to expand...
Click to collapse
This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.

I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.

Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.

Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!

dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
Click to expand...
Click to collapse
Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.

Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.

I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?

same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.

Related

AC discharges instead of charging

Hello to all XDA-Developers and mortals
After years of using this forum and always being helped by just using the search function, this time I need to make this Post to hopefully get some help.
I have right now a touch Pro, with the original rom from HTC support site on my tPro. (Before it was several different Energy roms)
since a week my only chance to get my tPro charged is, using a USB connection cable since the original charger won't charge furthermore it discharges my device in less than e few minutes. I can actualy watch it sucking it out.
hase anybody an Idea what might fix this problem.
I want to (miss)use this post to thank all the chefs and developers that have worked on improving our everyday experience with our devices.
thank you all.
just go to start-->settings-->system-->battery and should say something about not charging on pc and you should be set from there
XERO_Racer said:
just go to start-->settings-->system-->battery and should say something about not charging on pc and you should be set from there
Click to expand...
Click to collapse
there is the option that says [do not charge over USB if conected to PC]
if I uncheck this one it won't even charge over USB, but my problem is that the battery is not charged with the original charger.
s.zamani said:
there is the option that says [do not charge over USB if conected to PC]
if I uncheck this one it won't even charge over USB, but my problem is that the battery is not charged with the original charger.
Click to expand...
Click to collapse
have u shut off the phone properly and take out the battery for like 30 seconds and putting it back in and connecting the charger? if that doesnt work, look for a spare USB cable sometimes USB cables give in at times, or look for a usb ac charger

[Q] Broken Micro USB Port

Okay so my usb port has been a bit annoying the past week - where i had to vigorously wiggle the cable to get it to charge or to sync (and even when it did decide to connect to the computer, it would chop out eventually)
But now it's no longer charging or being recognized by my comp
It's strange because the headphone adapter was working fine, and so was the usb host, but it just wont charge anymore - I effectively now have a dead TG01
Currently, i'll get the orange light, telling me it's charging, but when i try to power on, nothing happens...
So i'm thinking a new USB port which is where I need some help: I'm not sure on what part to get
But maybe This is the one? Comparing the images with the ones found on the net of the TG01 (Yep - I still haven't got mine open yet)
But yeah, just a heads up on whether you think it would work would be epic, or whether you think i should just try a different battery/charger/throw it away (Although i'm almost certain it's the port, as it was working intermitently before - it's now gone altogether)
are u using only usb to charging or an wall charger?
djtonka said:
are u using only usb to charging or an wall charger?
Click to expand...
Click to collapse
Wall charger, but i tried USB, and still no luck
It just wont charge at all, regardless of the orange light when plugged in now that it's off (though i wouldn't get it when the phone did still have charge left and was therefore still switched on...)
BUMP: Any ideas you clever people? Just some guidance would be nice...
I'm still without my beloved TG01, I'm having to use a **** old Samsung G600
I do have some problems of my own with my USB cable. I believe the problems are due to the cable, though. The wall charger works fine. The USB cable that I use, has to stay somehow "forced"... imagine having the cell laying face up on a desk. The USB cable gets out and is forced by a small pen that stays right near the cellphone, to have a 30% slope upwards, so pushing a bit the cable onto the upper part of the USB port. I do know that you are telling us a different issue, however, maybe this way you could check whether it's just a broken connection and not a completely dead port.
No, this sounds like the exact issue i had...
It was like this with the Charger and USB - where i had to force it to be recognised or charged, and it would still cut out after a while - and wiggling it or knocking it wouldn't actually affect it, it would be of it's own accordance...
But it was strange because the headphone adapter worked fine...
Nothing happens at all now though
Are you try: Settings- Connections- USB to PC- unmark Enable advanced network functionality
I can't turn the phone on because it wont charge, so it's not that
Battery may be defective. Try with any 5V charger, connect directly to battery pin in 10 min
Hi
It vaguely remembers me of something I read on the forum about different micro usb (explaining my different cables do not connect just the same, some easy, some bit forced); I think there also was a drawing. (but I don't have time to search for the exact thread; it was not the "solving usb port mistery one))
Maybe your earphone adaptator don't have exactly the same as your charger? And if it is not battery trouble, find a charger with the "very right" micro usb plug?
Thank you both so much for your response:
I understand why you say it could be the battery problem with the charger - but it doesn't explain the intermittent connection with my computer when using the USB cable. Which is convincing myslef more and more that it's a port problem
One solution for now would be to buy one of these cheap external battery chargers from eBay, but it would mean i still wouldn't be able to use sync using the USB cable and i'm a bit conscious on whether the charger is safe and wont fry my battery
Which is why i'm leaning towards having a stab at reparing it myself
It'd solve the issue directly and it'd be a safer and more secure solution too... (the external charger would have to be ordered in from Hong Kong eBay)
I'm having what seem to be exactly the same problems. I have used 2 x usb based chargers on it - and neither work (whereas they had been working for the past 6 months). Got a mains charger last week - was working for a while - but as of right now, no longer works.
I'm not sure what else to do. I will try later to use the other adapter I have for connection to usb keyboard. The strange thing is - this will probably work but charging won't!
So....is it the micro usb port that's broken? (strange if it is but still works for data)
OR
could it be the battery?

[Q] Can't charge off PC USB?

My Photon Q won't charge off a PC USB port, or my laptop. Is this common? Thanks.
Are you using the usb cable that came with the phone? Reason I ask....I've discovered this phone is extremely picky about the cables you use. So far of the ones I have on hand, I can only consistently charge while in the car using my Belkin usb charging adapter with the Motorola cable that came with the phone. That includes a fairly nice ferrite core 6ft usb cable I got from Monoprice...which it works fine at home on AC, but in the car it stutters back and forth between charging and not charging.
Just today I used a cheap USB cable I bought off of ebay to charge my PQ using my laptop.
Its one of the ones sold as "HTC OEM USB Charger + cable" on ebay for like 3 bucks.
I also charge it at home using a green 3m cable from ebay, also bought for like 3 bucks lol.
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
tcrimsonk said:
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
Click to expand...
Click to collapse
No, I wouldn't think so...
I've been able to charge off of many different USB cables on my Q. Not sure... Only thing it's been picky on so far is the wall wart - cable it hasn't seemed too picky about.
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
bryanfritz1 said:
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
Very good point ^^^. I've heard some laptops, even when plugged in, still don't provide enough juice to charge (some) devices. Perhaps your laptop is one of these low-power USB port devices.
ive noticed that this phone is picky about what charger you use. i have a hard time charging on my pc as well. and certain micro usb's i have dont seem to charge it well either. needs to be the stock plug it came with.
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
tcrimsonk said:
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
Click to expand...
Click to collapse
All,
For what little it's worth, I just noticed that the words "Not Charging" come up on the lock screen whenever I connect to the USB port of my laptop or desktop. So the PQ knows it's plugged in; it just refuses to accept the charge.
Also, whenever the battery completely dies, the phone will start to charge. It will charge for a few minutes until it has enough battery to turn itself on. As soon as it turns on, it stops charging, and a minute later, shuts down because of the dead battery. Then it starts charging again. This basically gives me an endless loop of the phone charging, starting, discharging, and shutting back off. I can't even get it to stay off long enough to get a useful charge without turning on automatically.
Yeah, the only issue I've had with this phone at all is the extreme 'quirkiness' it has in regards to charging on anything other than the stock usb cord & power adapter it plugs into. Even using the Moto vehicle dock for the Q, its completely hit/miss on charging. It will *often* go into that 'Not Charging' state where its kind of keeping sort of a baseline/'stalemate' of the current charge level for me, not really going down but not charging back up either. Not really sure what's up with that. With my vehicle dock for the longest I kept thinking maybe my cig lighter port on my car is bad, but I don't have issues with my radar detector at all.
Had the same problem with the not charging a few days back. I was leaving the phone in Mass Storage mode because just getting it into Mass Storage was a headache originally.
Hooked it up to it's original cable and woke up with 65% battery. Switched from mass storage to charge only and it started charging.
Not sure if it was caused by being in Mass Storage and wouldn't charge but now I put in Charge Only before bed.
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
PythonFanTN said:
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
Click to expand...
Click to collapse
Isn't there a setting in ##3282# that enables and disables USB charging? Y'all have probably thought of this already. Anyways just thought if throw that out there. This is my first android that was not a low usage device. I know very little about it. I seriously think xda should make tee shirts that say "everything I have learned in life I learned from xda".
My phone was not charging in debugging mode yesterday.
Sent from my XT897 using xda premium

USB charging issue

Hi all,
My friend's OPO does not charge when connected to the USB port of a computer. It is stock, unrooted, KK 4.4.2.
It charges fine when he charges via the wall charger. My OPO charges fine out of the box, with USB on the same laptop and port.
He does not want to factory reset and I am at a loss here. Please advise what I need to check here.
Thanks!
Oomahey said:
Hi all,
My friend's OPO does not charge when connected to the USB port of a computer. It is stock, unrooted, KK 4.4.2.
It charges fine when he connects it to his TV (he has the US charger but no adapter for Indian plug points). My OPO charges fine out of the box.
He does not want to factory reset and I am at a loss here. Please advise what I need to check here.
Thanks!
Click to expand...
Click to collapse
He can buy a universal adapter for the charger. They're pretty cheap.
It's because the laptop isn't putting out enough current. It must be at least 2a to charge properly.
Transmitted via Bacon
timmaaa said:
It's because the laptop isn't putting out enough current. It must be at least 2a to charge properly.
Transmitted via Bacon
Click to expand...
Click to collapse
The issue here is that my OPO charges through the same USB port and with the same cable. That's what has me baffled.
Well consider me baffled too.
Transmitted via Bacon
Anybody has any idea about this issue?
The front panel of my pc case has usb ports that has trouble recognizing or charging any phone. When I plug it in, the phone will show it charging but the battery continues to drain or I can't access the sdcard. Not sure what causes this, but when I plug my phone into the usb ports in the back that are connected directly to the motherboard, then there is no problem.
kokocabana said:
The front panel of my pc case has usb ports that has trouble recognizing or charging any phone. When I plug it in, the phone will show it charging but the battery continues to drain or I can't access the sdcard. Not sure what causes this, but when I plug my phone into the usb ports in the back that are connected directly to the motherboard, then there is no problem.
Click to expand...
Click to collapse
Thanks for the reply but that is not it. My OPO charges fine from the same port and the same cable.
Anybody got any info on this issue?
Uh, I'd say factory reset or don't worry about it.
Not sure what you expect to hear. But that's probably the first plan of action. Especially since yours works fine.
Opo has higher power requirements. You may need a cable with a 24AWG or better rating (lower allows more current).
Does it work with the stock cable?
tiny4579 said:
Opo has higher power requirements. You may need a cable with a 24AWG or better rating (lower allows more current).
Does it work with the stock cable?
Click to expand...
Click to collapse
My OPO works with any cable, though time to charge is the best on stock cable. But my friend's OPO doesn't charge at all. Even on stock cable.
Unable to make sense of it at all. I may sound like a simpleton, but maybe there is some checkbox I ticked somewhere which is preventing this? UGH!
tiny4579 said:
Opo has higher power requirements. You may need a cable with a 24AWG or better rating (lower allows more current).
Does it work with the stock cable?
Click to expand...
Click to collapse
The phone will work with any cable. Worst-case the cable's resistance and diameter will reduce the maximum charging current significantly but it always will charge the phone.
It's because the laptop isn't putting out enough current. It must be at least 2a to charge properly.
Click to expand...
Click to collapse
No USB port has that much current except maybe for highly specialized ones. USB2 is rated on 0.5Amp, USB3 on 0.9
Of course the phone will take significantly longer to charge or may even discharge when used while plugged in.
I can say "me too". My one also didn't charge from powered off PC while Nexus 5 plugged in the same PC with same cable charges fine.
When PC is powered on, One charges intermittently. I.e. I plug it in, it charges for some time and then stops. "OS monitor" shows "discharging [USB power]" state.
Any thoughts?
Sent from my A0001 using Tapatalk
Cannot charge OnePlusOne via USB
I have the same problem.
The problem seems to have started AFTER upgrading O/S to Cyanogen 12.0.
Cannot charge via USB either from my note PC or Mobile BatteryPak (1.7a).
Above comment that 2a power is required is surprising, as I thought 1a is standard. Maybe there is some Cyanogen bug here?
I found in some Forum to make of SETTINGS - STORAGE - USB COMPUTER CONNECTION, but I do have this setting, and still cannot charge the computer.
taristoblus said:
I have the same problem.
The problem seems to have started AFTER upgrading O/S to Cyanogen 12.0.
Cannot charge via USB either from my note PC or Mobile BatteryPak (1.7a).
Above comment that 2a power is required is surprising, as I thought 1a is standard. Maybe there is some Cyanogen bug here?
I found in some Forum to make of SETTINGS - STORAGE - USB COMPUTER CONNECTION, but I do have this setting, and still cannot charge the computer.
Click to expand...
Click to collapse
Quote from google
In the USB 1.0 and 2.0 specs, a standard downstream port is capable of delivering up to 500mA (0.5A)
Click to expand...
Click to collapse
It will charge very slowly but will charge faster if the device is off. If you're using it while it's charging it's like filling a bucket up with water that's got a hole in the bottom. It fills up. But slower than it would if there was no hole.
As for the battery pack I have a 2.0a EE Battery pack and it works fine so it might be related to the analogy above.
Sorry to bring up an old topic, But its still hanging and non has really come up with solution. So i thought let's bring some light to it.
My dad has encountered the same issue the other day, I'm basically not much PRO into fixing things like this but by turning on/off USB debugging while connected to PC and also turning on/off Developer options does makes it charging through PC again.
Previously it was charging by PC, but dad has messed up something internally and asked me for help, so this lil so called tricked work for me. I hope this will help others to.

Problem with the usb port

The phone one day stopped charging, when i plug the charger it doesn't seem to recognize it, but when it is turned off and i plug it it starts charging but really slow (3 hours= 10%) and if i unplug it afterwards the screen still shows as if it is charging, if i turn the phone on while plugged in the phone says it is charging but again, really slow, if i use the phone while it is "charging" it discharges and when i unplug it, it still shows as if it is charging, NOW if i turn the phone on while unplugged it doesn't recognize the charger, also, i have tried to plug it to the PC but the PC doesn't recognize it either, the PC did play the sound of something being plugged when i entered in boot mode in the phone, i have already flashed another ROM and installed a different kernel, it doesn't seem to work, i have also disassembled the USB port (which is very easy on this phone) and nothing... Do you think it is a hardware problem? or more like a software bug/problem?
Please help, Im kinda new to XDA so sorry if i have problems with the redaction of the problem im having.
I'm also having issues with the port, but it does seem different than yours. For me the connector is just broken. Some cables still work (barely), other don't work anymore at all. Did you try with different cables?
mouse256 said:
I'm also having issues with the port, but it does seem different than yours. For me the connector is just broken. Some cables still work (barely), other don't work anymore at all. Did you try with different cables?
Click to expand...
Click to collapse
i did! even tho, the problem is still bothering...
solution to usb port
steps:-
1. switch off the device
2. charge it with a fast charges or the power charger then
3. unplug that cahrger and use your moto charger and left it untill it become 100% charge
it might take alonger time about 8-9 hrs
4. then switch on your phone
note: after it work properly dont use any other cable other then which comes with the phone

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