My Photon Q won't charge off a PC USB port, or my laptop. Is this common? Thanks.
Are you using the usb cable that came with the phone? Reason I ask....I've discovered this phone is extremely picky about the cables you use. So far of the ones I have on hand, I can only consistently charge while in the car using my Belkin usb charging adapter with the Motorola cable that came with the phone. That includes a fairly nice ferrite core 6ft usb cable I got from Monoprice...which it works fine at home on AC, but in the car it stutters back and forth between charging and not charging.
Just today I used a cheap USB cable I bought off of ebay to charge my PQ using my laptop.
Its one of the ones sold as "HTC OEM USB Charger + cable" on ebay for like 3 bucks.
I also charge it at home using a green 3m cable from ebay, also bought for like 3 bucks lol.
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
tcrimsonk said:
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
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No, I wouldn't think so...
I've been able to charge off of many different USB cables on my Q. Not sure... Only thing it's been picky on so far is the wall wart - cable it hasn't seemed too picky about.
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
bryanfritz1 said:
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
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Very good point ^^^. I've heard some laptops, even when plugged in, still don't provide enough juice to charge (some) devices. Perhaps your laptop is one of these low-power USB port devices.
ive noticed that this phone is picky about what charger you use. i have a hard time charging on my pc as well. and certain micro usb's i have dont seem to charge it well either. needs to be the stock plug it came with.
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
tcrimsonk said:
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
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All,
For what little it's worth, I just noticed that the words "Not Charging" come up on the lock screen whenever I connect to the USB port of my laptop or desktop. So the PQ knows it's plugged in; it just refuses to accept the charge.
Also, whenever the battery completely dies, the phone will start to charge. It will charge for a few minutes until it has enough battery to turn itself on. As soon as it turns on, it stops charging, and a minute later, shuts down because of the dead battery. Then it starts charging again. This basically gives me an endless loop of the phone charging, starting, discharging, and shutting back off. I can't even get it to stay off long enough to get a useful charge without turning on automatically.
Yeah, the only issue I've had with this phone at all is the extreme 'quirkiness' it has in regards to charging on anything other than the stock usb cord & power adapter it plugs into. Even using the Moto vehicle dock for the Q, its completely hit/miss on charging. It will *often* go into that 'Not Charging' state where its kind of keeping sort of a baseline/'stalemate' of the current charge level for me, not really going down but not charging back up either. Not really sure what's up with that. With my vehicle dock for the longest I kept thinking maybe my cig lighter port on my car is bad, but I don't have issues with my radar detector at all.
Had the same problem with the not charging a few days back. I was leaving the phone in Mass Storage mode because just getting it into Mass Storage was a headache originally.
Hooked it up to it's original cable and woke up with 65% battery. Switched from mass storage to charge only and it started charging.
Not sure if it was caused by being in Mass Storage and wouldn't charge but now I put in Charge Only before bed.
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
PythonFanTN said:
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
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Isn't there a setting in ##3282# that enables and disables USB charging? Y'all have probably thought of this already. Anyways just thought if throw that out there. This is my first android that was not a low usage device. I know very little about it. I seriously think xda should make tee shirts that say "everything I have learned in life I learned from xda".
My phone was not charging in debugging mode yesterday.
Sent from my XT897 using xda premium
Related
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
Check this setting
dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
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Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean
Hi Dean
Now I dont have it ticked !!
Any other idea's?
The problem could also be your usb line or usb port. try some alternatives first.
Tried everything, different usb leads, different sockets even different laptops !!
Help
Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)
Yep I did !!
Will try again when I get home though..
Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
shall i phone vodaphone and ask for a replacement
dealstokie said:
shall i phone vodaphone and ask for a replacement
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Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean
dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
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Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
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This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.
I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.
Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
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Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.
Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.
I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?
same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.
I just noticed something with my phone. When I am charging my phone it takes a really long long longggggg time to charge. Usually more than 8 hours. I kept tracking the charge and usually it remains on 99% forever. Sometimes if I get a call, or open the phone to check how much battery life was charged or just anything that makes the phone active a minute later its finished the charge. I think my charging is messed up and my phone will remain on 99% unless I make it active so it registers it as complete charge. Is there a setting or something that I am missing?
bump .
Is 99%-100% a big issue? The 8 hour charge sounds too long, but is that from the mains charger or from a usb charge?
Does the phone actually charge correctly & just not show the battery status properly? (charge it on the mains for 2 hours, then use the phone - if it lasts the day then its probably just the indication playing about).
Were you charging from the main USB port on your computer OR via the USB hub. there is a huge difference.
If you were charging through the USB port from your computer, you would be getting power exclusively for the phone
if you were charging through the USB hub, then your phone is fighting for power with other devices so therefore less power going to charge it.
your other choice is get yourself a cradle so you can mainline from a power outlet and also from the computer directly.
Goodluck
mputtr said:
Were you charging from the main USB port on your computer OR via the USB hub. there is a huge difference.
If you were charging through the USB port from your computer, you would be getting power exclusively for the phone
if you were charging through the USB hub, then your phone is fighting for power with other devices so therefore less power going to charge it.
your other choice is get yourself a cradle so you can mainline from a power outlet and also from the computer directly.
Goodluck
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A self-powered (not bus-powered) USB hub would be able to deliver the same 500ma/port that the controller on the motherboard would deliver. In reality, most USB ports (both on motherboards and hubs) can deliver more than that, because there's a lot of poorly designed USB devices that'll draw more.
true. I did forget to mention self powered ports, just because I rarely have those kind of hubs. Godefroi is right. If your USB hub is powered via an adapter, then that should not be a problem, otherwise it can be either the cable or even the port itself.
Fuze - power outlet wont charge
I am getting really annoyed by this, someone please HELP!!! I have a Fuze and for some reason for the past few weeks my phone will not charge on a power outlet but it will charge on a usb and with the car charger. I have tried my dads charger same thing so i know its not my charger...
SOMEONE PLEASE HELP!!!
Anyone else having this issue? Went from completely dead 0% to now 17% in 2 hours! Maybe it's a bad battery? Used to charge from 0% to full battery in about an hour or less
Sent from my LG-P999 using XDA App
Yeah I have noticed that, it's iffy sometimes it charges normally on my pc then there times when it just crawls like today it was at 57 % for like 1 hour I rebooted it thinking something was wrong.
My phone was very hot tho maybe that had somthing to do with it idk
Sent from my LG-P999 using XDA App
never use your micro usb cable connected to your computer to charge your phone. If your phone is ON and playing music or something else, that will still run down the battery even though it is connected to the computer. Your LG G2x charger that came with your phone is rated at 1 amp. The computer usb port is giving out a fraction of that. Even cheap chargers from China that are 350mA - 500mA will take forever to charge your phone. I use spare Blackberry chargers that are less than $5 and offer 700mA. They are great and cheap.
http://www.amazon.com/BlackBerry-Fo...PN0S/ref=sr_1_1?ie=UTF8&qid=1309054355&sr=8-1
grenademasta said:
never use your micro usb cable connected to your computer to charge your phone. If your phone is ON and playing music or something else, that will still run down the battery even though it is connected to the computer. Your LG G2x charger that came with your phone is rated at 1 amp. The computer usb port is giving out a fraction of that. Even cheap chargers from China that are 350mA - 500mA will take forever to charge your phone. I use spare Blackberry chargers that are less than $5 and offer 700mA. They are great and cheap.
http://www.amazon.com/BlackBerry-Fo...PN0S/ref=sr_1_1?ie=UTF8&qid=1309054355&sr=8-1
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It's very similar to the TF101; it seems most Tegra devices use a charging cable more like USB 3.0 than 2.0, which pushes a lot more power and charges the device quickly but when plugged into a 2.0 port the charge slows to a crawl. USB 2.0 simply isn't designed to push the amount of power these newer devices require.
When I try this it will not charge my phone. I tried on several computers at home and work Pc's. It actually drains it.
I wonder why that happens???
Not a big deal.
No problem, I always have to take my charger everywhere I Goto be safe.
All computers using USB 2.0 or USB 2.0 add-on cards.
Sent from my LG-P999 using XDA Premium App
grenademasta said:
Your LG G2x charger that came with your phone is rated at 1 amp. The computer usb port is giving out a fraction of that.
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Yes, a fraction of 0.5. USB ports can provide up to 500mA.
I just charged mine at work using a USB cable plugged into my monitor. I noticed that trying to charge it off my laptop doesn't seem to get me anywhere. It might require using a powered hub or something similar to get enough juice.
I usually slowly lose charge when plugged into the usb at work. Granted the screen is almost always on and the phone being used.
I've noticed the charge rate for differs depending on the usb charger rating.
For example, on my laptop usb, it charges very very slowly. but when plugged into my desktop, it charges just very slowly. So they must have different current ratings.
When using my eee transformer usb plug ([email protected]), it charges the phone very fast, like under 2hrs. When using a usb charger meant for a blueant headset ([email protected]), it takes like 4hrs to charge. Think the stock charger is at [email protected]
I use Battery monitor app to monitor my batt usage/drain. Haven't really paid attention to the battery gain, but from looking at past history graph, think when plugged into the laptop, it supplied like 5-15ma of juice. When plugged into destop it looks like at 55-400ma. The transformer usb provides up to 1200ish ma, and the stock gives 800ish ma.
Now does using different rating chargers affect the battery discharge rate and health of the battery?
Just because a USB port on a PC says it'll output 500ma doesn't mean it will, it's all up to the software. If your PC or phone is cranky and doesn't communicate properly, your computer's USB port will default to 100ma, and you can't charge off that
Mine charges fine on USB unless I'm trying to use it, then it is pretty much break even.
Okay so my usb port has been a bit annoying the past week - where i had to vigorously wiggle the cable to get it to charge or to sync (and even when it did decide to connect to the computer, it would chop out eventually)
But now it's no longer charging or being recognized by my comp
It's strange because the headphone adapter was working fine, and so was the usb host, but it just wont charge anymore - I effectively now have a dead TG01
Currently, i'll get the orange light, telling me it's charging, but when i try to power on, nothing happens...
So i'm thinking a new USB port which is where I need some help: I'm not sure on what part to get
But maybe This is the one? Comparing the images with the ones found on the net of the TG01 (Yep - I still haven't got mine open yet)
But yeah, just a heads up on whether you think it would work would be epic, or whether you think i should just try a different battery/charger/throw it away (Although i'm almost certain it's the port, as it was working intermitently before - it's now gone altogether)
are u using only usb to charging or an wall charger?
djtonka said:
are u using only usb to charging or an wall charger?
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Wall charger, but i tried USB, and still no luck
It just wont charge at all, regardless of the orange light when plugged in now that it's off (though i wouldn't get it when the phone did still have charge left and was therefore still switched on...)
BUMP: Any ideas you clever people? Just some guidance would be nice...
I'm still without my beloved TG01, I'm having to use a **** old Samsung G600
I do have some problems of my own with my USB cable. I believe the problems are due to the cable, though. The wall charger works fine. The USB cable that I use, has to stay somehow "forced"... imagine having the cell laying face up on a desk. The USB cable gets out and is forced by a small pen that stays right near the cellphone, to have a 30% slope upwards, so pushing a bit the cable onto the upper part of the USB port. I do know that you are telling us a different issue, however, maybe this way you could check whether it's just a broken connection and not a completely dead port.
No, this sounds like the exact issue i had...
It was like this with the Charger and USB - where i had to force it to be recognised or charged, and it would still cut out after a while - and wiggling it or knocking it wouldn't actually affect it, it would be of it's own accordance...
But it was strange because the headphone adapter worked fine...
Nothing happens at all now though
Are you try: Settings- Connections- USB to PC- unmark Enable advanced network functionality
I can't turn the phone on because it wont charge, so it's not that
Battery may be defective. Try with any 5V charger, connect directly to battery pin in 10 min
Hi
It vaguely remembers me of something I read on the forum about different micro usb (explaining my different cables do not connect just the same, some easy, some bit forced); I think there also was a drawing. (but I don't have time to search for the exact thread; it was not the "solving usb port mistery one))
Maybe your earphone adaptator don't have exactly the same as your charger? And if it is not battery trouble, find a charger with the "very right" micro usb plug?
Thank you both so much for your response:
I understand why you say it could be the battery problem with the charger - but it doesn't explain the intermittent connection with my computer when using the USB cable. Which is convincing myslef more and more that it's a port problem
One solution for now would be to buy one of these cheap external battery chargers from eBay, but it would mean i still wouldn't be able to use sync using the USB cable and i'm a bit conscious on whether the charger is safe and wont fry my battery
Which is why i'm leaning towards having a stab at reparing it myself
It'd solve the issue directly and it'd be a safer and more secure solution too... (the external charger would have to be ordered in from Hong Kong eBay)
I'm having what seem to be exactly the same problems. I have used 2 x usb based chargers on it - and neither work (whereas they had been working for the past 6 months). Got a mains charger last week - was working for a while - but as of right now, no longer works.
I'm not sure what else to do. I will try later to use the other adapter I have for connection to usb keyboard. The strange thing is - this will probably work but charging won't!
So....is it the micro usb port that's broken? (strange if it is but still works for data)
OR
could it be the battery?
So, I'm traveling (for a long period of time) with my TF. One day, it stopped charging.
I took apart the power brick and put it back together, I even tried to freeze it (on advice from some older "not charging" threads), nothing helps.
When I connect the TF to my laptop via USB - it recognizes the TF. When I connect my iPod to the power brick (with its own cable obviously) - it charges just fine. So what broke?!
I hate this, the local stores here don't sell the power brick separately and I don't even know if that's the source of the problem.
This sucks
Sounds like the power pin in the TF port has bent/broken or just has some detritus/dirt/foreign matter in it and is stopping it from charging properly. Have a look, but you might need to check the port with lots of light and a magnifying glass, so not easy while you're on the move.
If you are in the US Office Depot sells the charger and USB cable for $30.
strange thing is that sometime my transformer doesn't charge.
i have to reboot and it start to charge again.
Same happened here. Asus tech wanted me to wipe the device. After trying other options to get it to charge, I did but it didn't wipe... Go figure... But it booted up normally and now it has been charging.
Sent from my HTC Sensation 4G using XDA App
Apparently charging has some history of issues on the TF101.
I just had mine act up on me, went around the house trying different wall sockets and checked that it worked fine via USB to PC. Ended up taking a can of dust-off to all the pins, then shoving the plug hard into the TF101 socket. Now it works.
Should have mentioned I have a dock as well, which doesn't charge either (so problem is probably with cable/brick)
I'm trying to get new ones (nowhere to be found here, but I'm trying to get one sent to me). I tried looking for dust/dirt and different wall sockets, no luck.
Weird thing - I left it plugged in to the wall overnight and it grew from 5% to 15%, so looks like some electricity is trickling.
I had the same problem with mine after I had it for 5 weeks, I just RMA'd it and everything is fine.
Im having the same exact problem. I left it charging over night by mistake the night before yesterday. I only let it charge 3 hours the most because I know the Transformers have known issues.
I tried to charge it this morning and nothing. I plug it into my PC. The PC recognized the Transformer but no charging. Turned it on and off, nothing.
Just put the power brick in the freezer, waiting to dry up to see if it works .
Although the tf charger and cable has a usb connector it is not usb compliant. the charger brick looks for a gnd signal on pin 7 of the usb connector ( normally a usb 3.0 data line) to determine it should supply 15V to the positive charge pin vs standard 5V. The slow charge you are seeing is from the 5V supply . check to see if pin7 is seeing the gnd signal. Are you using a usb 2.0 extension cable as it doesn't have have pin 7 conductor. be careful connecting your ipod as it could accidentaly see 15V vs the 5V it is designed for.