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Touch pro wont charge via usb connection??

Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?

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dealstokie said:
Is this normal? cant get it to charge while connected to my usb port?
It says it is charging in the power options, but can be on all day, and as soon as I unplug it its saying no battery left !!!
Also has the been an official rom update yet?
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Click to collapse
Hi, You don't have the box ticked in the battery screen do you ?
the one that says
When device is turned on, do not charge the battery when connected to the PC
this should be unticked.
dean

Hi Dean
Now I dont have it ticked !!
Any other idea's?

The problem could also be your usb line or usb port. try some alternatives first.

Tried everything, different usb leads, different sockets even different laptops !!
Help

Same problem here. But i changed the USB cable and problem solved. Did u tried it, with the official USB cable from HTC? (I guess so, just to check)

Yep I did !!
Will try again when I get home though..

Thats strange... my TP came with UK power adapter, so I couldnt use AC power until I get an adapter (4 days)... in these days I always charged via USB (all night long)

Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?

shall i phone vodaphone and ask for a replacement

dealstokie said:
shall i phone vodaphone and ask for a replacement
Click to expand...
Click to collapse
Hi,
this is sounding kinda weird..
What kind of wall charger came with the phone, mine is a wall adapter that i plug the USB lead into to charge the phone
So i know my USB lead works as this charges the phone with both the adapter and via USB on any PC ( i have tried home and work PC's)
Sounds like it could be a handset issue then ???
mine is a Vodafone handset that i bought unlocked and flashed with a different ROM and its working fine..
Dean

dealstokie said:
Well I tried the official usb lead and it charged last night, Im now using the official lead again using same laptop and same usb port and guess what !!! It wont charge again
Have I a faulty touch pro?
Click to expand...
Click to collapse
Laptops can be a bit funny about USB charging, I remember one laptop I had wouldn't charge my phone (SE K800i at the time), unless it was on mains power. The laptop had to be powered up while on the mains, with no USB devices plugged in, then it would supply power to the ports.
My work laptop is also a bit funny about it, I had to disable powering down of the USB ports otherwise it won't power them back up, but since if nothing is connected there's not much of a problem. There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.

sulphuricaciduk said:
There is also the possibility it's powering the port, which will charge the phone, but not enough power to actually make it worthwhile, you can check to see how much power is going to the ports by looking under device manager. So you might want to check it's not a problem with your laptop.
Click to expand...
Click to collapse
This is exactly what mine turned out to be. At work I've got a Dell Optiplex 745 tower and none of the USB ports put out enough power to charge my phone and have the phone on. I've got wifi turned off but the data, EDGE, is always on. If the display is on and I'm in Storage mode there's very little charging going on. It doesn't drain quickly but it definitely isn't going up. If I'm in sync mode it drains pretty quickly and it seems as tho it's not even charging at all.
What I do now is plug it in at work and turn off the display. Kinda sucks but I need my phone fully charged at all times.

I have the same problem....
the usb and the factory usb are different if u have looked carefully
firstable, the shape of the heads are different. secondly, there are 4 pins inside usb and 6 pins inside the factory usb...I guess that's the problem.

Try messing with the USB to PC settings. I know my TP was acting funny and not charging, and after i disabled network functionality, i think it started charging. GL.

Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!

dealstokie said:
Thamks for all the replys, if done everytjhing sometimes it will charge sometimes it wont, I have it connected to my laptop all day for internet sharing, it has charged up very slowly twive, and not at all 8 or 9 times, same usb slot , laptop plugged into mains, official usb lead used ( it never charges from another usb lead )
This is the 3rd htc Ive owned and the first to play up like this over usb !!
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Click to collapse
Have you tried it plugged into a desktop computer? It would rule out the laptop being the problem if it didn't work. You could also use a mini-usb cable, which could also prove if the official cable is a problem.

Having similar problem...
I'm having a similar problem. My laptop used to charge Touch Pro when i connect it. Now for reason i noticed that it doesn't anymore.

I could be wrong, but I thought I read in the manual that when the phone is synched to a PC, it only charges in trickle mode, so it doesn't recharge the battery efficiently. Is this the problem?

same problem here. Mine was working fine with ANY charger whether it be USB, car charger or wall charger. But now it will only charge with the htc plug but not the HTC wall charger. The plug is the one with the ports for tv-out, headphones.
I'm going to go try and do a hard reset.I dont understand what could cause this.

[Q] Nexus 5 won't charge over USB

Hi guys, so I have a stock N5 and it won't charge over USB or AC unless the phone is turned off. I've tried to factory reset with no luck.
My current theory is that something's up with android itself, instead of BIOs. Has anybody else experienced anything similar to this?

Euler MD said:
Hi guys, so I have a stock N5 and it won't charge over USB or AC unless the phone is turned off. I've tried to factory reset with no luck.
My current theory is that something's up with android itself, instead of BIOs. Has anybody else experienced anything similar to this?
Click to expand...
Click to collapse
when I first turned on my N5 and connected it via USB to do various root related stuff, my battery actually went down with each reboot. Even connecting to the AC cable charged it pretty slowly. But now it's charging fine via USB or AC (although the charging speed with USB does seem a lot slower than my previous phone, Galaxy S3)

david23c said:
when I first turned on my N5 and connected it via USB to do various root related stuff, my battery actually went down with each reboot. Even connecting to the AC cable charged it pretty slowly. But now it's charging fine via USB or AC (although the charging speed with USB does seem a lot slower than my previous phone, Galaxy S3)
Click to expand...
Click to collapse
Yeah, the phone charges over AC slowly here too, but strangely enough it won't even make a USB connection with a computer as your phone did.

Same Problem!
Hi,
I'm having the same problem.. I could use it well and charge it over USB nicely but know it only charges when the phone is turned off. You could solve the problem??

[Q] Charges slowly/Not detected by Computer

Hi,
I've had the following symptoms:
a) Battery draining abnormally fast (usually lasts < 3-4 hours with no activity).
b) Phone is not detected by computer, computer is not detected by phone. Tried both Mac and PC with multiple USB cables. No media prompt, can't reboot/reflash.
c) Phone no longer displays "Charging via AC" but rather "Charging via USB", even when using multiple different USB chargers that should fast-charge. Qi wireless charging works.
d) Otherwise, phone is working fine.
A few weeks ago, I got a new battery, this solved the issue of the phone turning off or restarts with no explanation, often when about 80% charged. Upon bootup again a few minutes later, battery life is around 20% or less. Phone is not abnormally hot when this happens, so that energy is not being discharged. However, other symptoms above remain.
I assumed it was an issue with the USB port on the phone, since data pins are required for both fast charging and a computer connection.
I tried replacing the USB Flex cable with a new one, but I had the same symptoms after the replacement. I also tried a reset of the device, wiping user data, but the same issues remain.
a) Does this sound like an issue with the main board of the Nexus?
b) Any other troubleshooting steps I can try?
c) I previously unlocked the bootloader. Without a USB data connection, it's impossible to root/flash updates, right?

Lyrrad0 said:
Hi,
I've had the following symptoms:
a) Battery draining abnormally fast (usually lasts < 3-4 hours with no activity).
b) Phone is not detected by computer, computer is not detected by phone. Tried both Mac and PC with multiple USB cables. No media prompt, can't reboot/reflash.
c) Phone no longer displays "Charging via AC" but rather "Charging via USB", even when using multiple different USB chargers that should fast-charge. Qi wireless charging works.
d) Otherwise, phone is working fine.
A few weeks ago, I got a new battery, this solved the issue of the phone turning off or restarts with no explanation, often when about 80% charged. Upon bootup again a few minutes later, battery life is around 20% or less. Phone is not abnormally hot when this happens, so that energy is not being discharged. However, other symptoms above remain.
I assumed it was an issue with the USB port on the phone, since data pins are required for both fast charging and a computer connection.
I tried replacing the USB Flex cable with a new one, but I had the same symptoms after the replacement. I also tried a reset of the device, wiping user data, but the same issues remain.
a) Does this sound like an issue with the main board of the Nexus?
b) Any other troubleshooting steps I can try?
c) I previously unlocked the bootloader. Without a USB data connection, it's impossible to root/flash updates, right?
Click to expand...
Click to collapse
[Battery Life Help] Troubleshoot battery issues here!
ADB, Fastboot and Drivers - 15 seconds ADB Installer
What are you using to charge? Wall adapter or your PC's USB port?

Lethargy said:
[Battery Life Help] Troubleshoot battery issues here!
ADB, Fastboot and Drivers - 15 seconds ADB Installer
What are you using to charge? Wall adapter or your PC's USB port?
Click to expand...
Click to collapse
When I'm not using QI, I usually use a wall adapter.
I've used several different new micro-USB cables, with several different wall adapters that support fast AC charging with Android phones. This worked in the past, but within the past two months, it stopped working properly.
I usually only connect to the PC to load updates manually. I last did so for a Lollipop update a few months ago (5.0.1). Everything is stock, except that the bootloader is unlocked.
I'm specifically using external batteries and chargers that are designed to charge faster. All of them state "USB" instead of "AC" now on the battery settings, and the charging is very slow.

What he said ^^^^
And read posts 1 to 3 carefully in the battery help thread. If you still need help, read post 4 well. ?

Darth said:
What he said ^^^^
And read posts 1 to 3 carefully in the battery help thread. If you still need help, read post 4 well.
Click to expand...
Click to collapse
Thanks for the reply.
While I did state that the battery is draining quickly, this might be due to apps installed or system configuration, and it isn't my main problem.
My main issue is that the AC charging doesn't work and the phone not being detected by any PC or MAC. This would appear to point to a hardware issue, since I can't even connect to the phone when in the bootloader/recovery. The posts in the battery thread seem to point towards looking at software reasons for battery drain, and not towards causes of slow USB (non AC) charging, and data over USB not working.

Yes, the battery thread usually covers drain issues. But if your phone dies in 4 hours with little use, something is seriously wrong. Could be hardware and all related....Likely is.
If you can't charge with an ac charger and cable, or have your computer recognize it, it's likely a bad port on the phone, or simply the cable. (Yes, I see you covered the cable... But just saying the options)
Your computer doesn't see it at all? It's not in device manager as an unknown device? Or it is?
Still like to see screen shots from gsam about the battery drain. And the stock battery graph.

Hi I have the folowing problem
Whit oem Cable i connect to wall charger it charges whit AC and i connect to external battery and it is charging whit USB. on other phones testet including Nexus 4 is charging whit AC on the external battery both 1A and 2A ports.
What could be her te problem?
Is the carging unit of the phone defectiv?

usb not recognised

I am having Huawei Ascend Mate 7 mobile phone.
Few days back, phone charging got very very slow. It takes 10 hours to completely charge the phone. I thought it might be due to data cable. I buyed new one but same problem.
Then I connected my mobile to pc, then it showed USB not recognised.
I thought to reflash the software but for that stock recovery is required which can be flashed only with data cable but data cable is not working.
Then I tried charging my phone with a charging cable with only 2 wires. Now, the phone takes 5 hours to completely charge the phone.
Then I thought it might be due to faulty charging port. I ordered new usb flex cable spare part from aliexpress and got it replaced . But still the same problems . Slow charging, usb not recognised
I am also attaching images of flex cable, charging cables
Please help me know what could be issue and any solution to this?
Is there anyway to flash stock recovery without data cable

I have the same problem.
Can anyone help me ?!!

Problem with the usb port

The phone one day stopped charging, when i plug the charger it doesn't seem to recognize it, but when it is turned off and i plug it it starts charging but really slow (3 hours= 10%) and if i unplug it afterwards the screen still shows as if it is charging, if i turn the phone on while plugged in the phone says it is charging but again, really slow, if i use the phone while it is "charging" it discharges and when i unplug it, it still shows as if it is charging, NOW if i turn the phone on while unplugged it doesn't recognize the charger, also, i have tried to plug it to the PC but the PC doesn't recognize it either, the PC did play the sound of something being plugged when i entered in boot mode in the phone, i have already flashed another ROM and installed a different kernel, it doesn't seem to work, i have also disassembled the USB port (which is very easy on this phone) and nothing... Do you think it is a hardware problem? or more like a software bug/problem?
Please help, Im kinda new to XDA so sorry if i have problems with the redaction of the problem im having.

I'm also having issues with the port, but it does seem different than yours. For me the connector is just broken. Some cables still work (barely), other don't work anymore at all. Did you try with different cables?

mouse256 said:
I'm also having issues with the port, but it does seem different than yours. For me the connector is just broken. Some cables still work (barely), other don't work anymore at all. Did you try with different cables?
Click to expand...
Click to collapse
i did! even tho, the problem is still bothering...

solution to usb port
steps:-
1. switch off the device
2. charge it with a fast charges or the power charger then
3. unplug that cahrger and use your moto charger and left it untill it become 100% charge
it might take alonger time about 8-9 hrs
4. then switch on your phone
note: after it work properly dont use any other cable other then which comes with the phone