Okay XDA, I need your help getting my phone running. (Black screen problem) - Galaxy S6 Q&A, Help & Troubleshooting

Okay so I bought this S6, 2 days ago from a guy really cheap. I have some experience with Samsung devices so I thought I could fix it piece of cake turns out I can't. So I got twrp, and download mode working and I can transfer files to the phone while in twrp no problem. Download mode works fine too. The problem I have is that whatever I do the phone shows the "Samsung Galaxy S6, powered by android" logo and then the screen turns black. The little led light keeps shining blue light and the phone even vibrates sometimes.
At first I though that I could just flash stock 6.0.1 rom though odin and I did that. Same problem black screen (I got the firmware from sammobile). After that I tried the tyrannus rom and I followed his instruction and same problem again. At last I tried XtreStoLite and same problem. A guy in another thread told me that I need to reflash a kernel so I tried the SpaceX MM Kernel and still the same problem.
Oh almost forgot the device is the SM-G920F.
Any thoughts?

So you have TWRP, format all data.
Download the modem and bootloader for MM and flash with odin in download mode.
https://www.androidfilehost.com/?fid=24531172553916563 under BL button
https://www.androidfilehost.com/?fid=24531172553916564 under CP button
Then flash stock 6.0.1 firmware
*links are from XtreStoLite DeoMod Edition 3.3.1 MM thread

Nedrozak said:
So you have TWRP, format all data.
Download the modem and bootloader for MM and flash with odin in download mode.
https://www.androidfilehost.com/?fid=24531172553916563 under BL button
https://www.androidfilehost.com/?fid=24531172553916564 under CP button
Then flash stock 6.0.1 firmware
*links are from XtreStoLite DeoMod Edition 3.3.1 MM thread
Click to expand...
Click to collapse
I've done exactly that and now I tried it again. So after everything is flashed I get the "Samsung Galaxy S6, powered by android" and then a blue droid logo that said "Installing system update" and something about erasing data, then it went back to "Samsung Galaxy S6, powered by android" and then black screen with a blue/cyan light. How long should I wait on that screen? I waited about 10 minutes and then I got a vibration from the phone but still black with the light. The samsung boot animation should come up if it's working right?

JD. A said:
I've done exactly that and now I tried it again. So after everything is flashed I get the "Samsung Galaxy S6, powered by android" and then a blue droid logo that said "Installing system update" and something about erasing data, then it went back to "Samsung Galaxy S6, powered by android" and then black screen with a blue/cyan light. How long should I wait on that screen? I waited about 10 minutes and then I got a vibration from the phone but still black with the light. The samsung boot animation should come up if it's working right?
Click to expand...
Click to collapse
Can you check if the EFS partition is not erased? In TWRP it should be like 2MB data.

Nedrozak said:
Can you check if the EFS partition is not erased? In TWRP it should be like 2MB data.
Click to expand...
Click to collapse
I clicked "backup" and it says that Boot is 28MB, System 3352MB, Data 766MB, Cache 0MB, Modem 42MB and EFS 2MB. This is so weird, I've never had this problem on any phone. By the way I let it "boot" for 20 minutes and after that vibration I got nothing more out of it.
EDIT: I tried to get it to boot again by just pressing reboot in twrp and now the "Samsung Galaxy S6, powered by android" keeps poping up and then it turns black and then it pops up again.

Are you flashing the correct country/carrier firmware?

Nedrozak said:
Are you flashing the the correct country/carrier firmware?
Click to expand...
Click to collapse
Should that matter? The guy I bought the phone from said that it was unlocked and I've tried to flash the Nordic firmware from Sammobile. There's 2 swedish stock firmwares, one is "Tre" and the other one is "VDS". I don't know what "VDS" means even though I tried to google it and Tre should be really bad for my reception. Should I try to flash the vds one?

JD. A said:
I clicked "backup" and it says that Boot is 28MB, System 3352MB, Data 766MB, Cache 0MB, Modem 42MB and EFS 2MB. This is so weird, I've never had this problem on any phone. By the way I let it "boot" for 20 minutes and after that vibration I got nothing more out of it.
EDIT: I tried to get it to boot again by just pressing reboot in twrp and now the "Samsung Galaxy S6, powered by android" keeps poping up and then it turns black and then it pops up again.
Click to expand...
Click to collapse
Is it still like that? You can stop it by holding the buttons for download mode and it will power off to go into download mode but when it powers off just press buttons for recovery and you will be back there.
---------- Post added at 12:48 PM ---------- Previous post was at 12:46 PM ----------
JD. A said:
Should that matter? The guy I bought the phone from said that it was unlocked and I've tried to flash the Nordic firmware from Sammobile. There's 2 swedish stock firmwares, one is "Tre" and the other one is "VDS". I don't know what "VDS" means even though I tried to google it and Tre should be really bad for my reception. Should I try to flash the vds one?
Click to expand...
Click to collapse
Sure give it a try, you have nothing to loose! On the upper post when I said format all data, did you factory reset or used the "format all data" button?

Nedrozak said:
Is it still like that? You can stop it by holding the buttons for download mode and it will power off to go into download mode but when it powers off just press buttons for recovery and you will be back there.
---------- Post added at 12:48 PM ---------- Previous post was at 12:46 PM ----------
Sure give it a try, you have nothing to loose! On the upper post when I said format all data, did you factory reset or used the "format all data" button?
Click to expand...
Click to collapse
I stopped the Samsung Galaxy S6 logo bootloop after a while. I pressed the advanced wipe and selected everything except for USB Storage, that's the same thing as format all data right?

JD. A said:
I stopped the Samsung Galaxy S6 logo bootloop after a while. I pressed the advanced wipe and selected everything except for USB Storage, that's the same thing as format all data right?
Click to expand...
Click to collapse
Yes! In the advanced wipe section look for the file system of the partitions.
System, Data and Cache should be ext4

Nedrozak said:
Yes! In the advanced wipe section look for the file system of the partitions.
System, Data and Cache should be ext4
Click to expand...
Click to collapse
I'm 99% sure that they're ext4 right now I'm flashing the Sweden(VDS) stock rom after that if it's not working I'll check. :good:

Nedrozak said:
Yes! In the advanced wipe section look for the file system of the partitions.
System, Data and Cache should be ext4
Click to expand...
Click to collapse
So after flashing the Sweden(VDS) it went back to the black screen, so I did a battery pull vol down + power and then I tried to start it again. Now it got to 2 cog wheels spinning and saying Android is starting optimizing app x out of 32. Then it went to Android is starting and starting apps. I waited there for 10 minutes and I got a vibration and then nothing, the cog wheels only kept spinning. Seems like it got stuck there. So I did the battery pull again, black screen then I tried to do a factory reset in the stock recovery and nothing change. Now I'm getting the black screen again.
This is so weird :crying:

OK! Try to flash it again and when you see optimizing turn the phone off. Then make a factory reset and boot up to see what is going to do.

Nedrozak said:
OK! Try to flash it again and when you see optimizing turn the phone off. Then make a factory reset and boot up to see what is going to do.
Click to expand...
Click to collapse
Okay, so I flashed the Sweden(VDS) and then when it booted it ended up with black screen, and then I did the battery pull and I got back to the android is starting screen with the cog wheel. Then I turned the phone off and and did a factory reset with samsungs recovery. Then when I started it I ended up with black screen again so I did a battery pull once again and started it. Then I got to the Android is starting screen with the cog wheels again, it changed the language to swedish though. Then it started optimizing apps xx of 34 and now its stuck at Android is starting starting apps. Do you think this might be a hardware problem? I'm have no clue what to do anymore.
Right now I'm downloading the Sweden(Tre) stock rom from sammobile, will report back later of if there's some changes.

If it is a hardware problem I can't think of what could it be. Anyways, waiting on the report. Hope this will work!

@Nedrozak Okay after a break I continued to try, the Sweden(Tre) firmware won't flash in odin. I've also tried to flash the phone in Kies and Smart Switch PC. Both programs ended up the same as before with the black screen with the blue led light. I couldn't even get it to the optimizing screen. I've also tried 5.1.1 and I can get it to the optimizing apps screen too, 5.0.2 can't be flashed.
I also found out using Kies and Smart Switch PC that the original firmware the phone used to have is the NEE firmware (Nordic Countries). Tomorrow I might go and ask some tech shop to estimate a repair cost, I might be able to get a new motherboard too for free we'll see what happens. I'm like out of options anyway seems like no one else on this forum seems to have the same problem so maybe it's the hardware that's faulty.
The last thing I might try is a custom rom like cyanogenmod, that I can try to flash otherwise I'm out of ideas, and energy too :silly:
Maybe leave it on cogwheels Android is starting and Starting apps during night? Then I'm afraid that the screen will burn and the screen in almost new and worth a bit of money.

JD. A said:
@Nedrozak Okay after a break I continued to try, the Sweden(Tre) firmware won't flash in odin. I've also tried to flash the phone in Kies and Smart Switch PC. Both programs ended up the same as before with the black screen with the blue led light. I couldn't even get it to the optimizing screen. I've also tried 5.1.1 and I can get it to the optimizing apps screen too, 5.0.2 can't be flashed.
I also found out using Kies and Smart Switch PC that the original firmware the phone used to have is the NEE firmware (Nordic Countries). Tomorrow I might go and ask some tech shop to estimate a repair cost, I might be able to get a new motherboard too for free we'll see what happens. I'm like out of options anyway seems like no one else on this forum seems to have the same problem so maybe it's the hardware that's faulty.
The last thing I might try is a custom rom like cyanogenmod, that I can try to flash otherwise I'm out of ideas, and energy too :silly:
Maybe leave it on cogwheels Android is starting and Starting apps during night? Then I'm afraid that the screen will burn and the screen in almost new and worth a bit of money.
Click to expand...
Click to collapse
Yes, it will be very bad to leave it on. Maybe going to the tech shop is the best option even if you can't get free motherboard.

Related

[Q] Sidekick 4G Bricked!!!!!!! odin dosent work

tried installing glorious overdose but I tried to wipe data, and it stayed there for about 10min so i pulled out the battery. i tried a second time but without wiping data (i didnt know WTH i was thinking) so it rebooted and was stuck at boot screen saying create new partition and system not avaliable (sumthing like that) so i decided to try odin so i can go back to stock firmware and it finished and now it stays at the bootscreen blinking i tried recovery im stuck.
before you odin, reinstall the phones drivers on your pc. connect the phone to the pc without the battery, hold the volume down button and the trackpad and reinsert the battery. when you odin, make sure only auto reboot is checked, and put the pit file in the pit slot and the tar file in the pda slot. if you use kies to update firmware, reinstall drivers again before updating.
You may need to check "Re-Partition" in Odin.
shouldnt need to repart, in fact it may be a bad idea. every time i odined and accidentally had repart checked, it screwed something up. most recently the stock messaging app didnt work after odin. i have since switched to go sms, but still made sure i had a clean firmware install. i would try odin without repartitioning first and see how that goes. if something is wrong, you can always odin again. the first time i tried to flash a rom i bricked because i flashed cwm through rom manager. the thread where i found the odin file said make sure only auto reboot is checked. besides, if the rom didnt flash correctly, then it didnt convert any partitions anyway.
ok i had the same problem for the first time i tried to install a custom rom, theres a way that you can fix it with out odin. follow this steps... i promise it will work.
1)boot into the red cwm voodoo lagfix recovery
2)wipe data/factory reset
3)wipe cache partion
4)after all the steps above are completed, go to apply sdcard:update.zip
the its going to take you to the regular cwm once there follow this steps...
1)install the custom you want to install, but make sure that it doesnt need special mounts and unmounts, so follow the instruction flash the rom and it should fix it
Heimdall worked perfectly when I bricked my phone.
Thank you!! ^ I was boutta cry when it was Rebooting .... Yea I guess I messed something up with odin
WolfV2 said:
Heimdall worked perfectly when I bricked my phone.
Click to expand...
Click to collapse
I tried the method above but ater reboot it stays on the T-Mobile Sidekick 4G boot screen and does nothing else. I'm hesitant and Flash Bootloader but what do you all think?
flashing bootloader in that package doesn't break it.
creid2352 said:
I tried the method above but ater reboot it stays on the T-Mobile Sidekick 4G boot screen and does nothing else. I'm hesitant and Flash Bootloader but what do you all think?
Click to expand...
Click to collapse
My advice is do whatever it takes, and besides, don't worry about breaking something that's already broken, if you know what I mean...
johnwazhere said:
Thank you!! ^ I was boutta cry when it was Rebooting .... Yea I guess I messed something up with odin
Click to expand...
Click to collapse
No problem, glad I could help
creid2352 said:
I tried the method above but ater reboot it stays on the T-Mobile Sidekick 4G boot screen and does nothing else. I'm hesitant and Flash Bootloader but what do you all think?
Click to expand...
Click to collapse
This is my current problem as well, except I have tried checking flash bootloader and have also tried Odin, but all to no avail. Can anyone help me? This is my situation:
I've had my sidekick for about a year now and have gone through the typical problems of a sidekick user. Then yesterday, my sidekick's alarm woke me as normal, but I was unable to turn it off because my touch screen wasn't working. So i battery pulled, restarted, and noticed that the screen stayed on the "T-Mobile Sidekick 4g SAMSUNG" start up screen and did not budge. I tried battery draining, more battery pulling, and nothing worked. So i did a lot of research on here and other websites and decided to use Odin. After initial problems of a newbie, I eventually figured it out and got it to RESET and PASS, but the subsequent reboot only caused my phone to be stuck in the same Sidekick start up screen it has been getting stuck in. Similarly, after many tries, Heimdall has done the same for me. Sorry if that was a long read (also, I hope its cool that i bumped this thread with my own problems), but is there anything else i can do? I'd really like to use my phone again..
I've been working for hours trying to figure out how to fix it, and I just don't know. The end result is always just the freezing at the t-mobile start up screen..Also, since i forgot to mention, I can only get into download mode with the volume down+trackball method because otherwise it would just go to the regular start up screen and freeze. I don't know if that means anything, but yeah.
Have you used heimdall yet? I bricked my SK4G the other day when flashing a rom and heimdall put it back to stock within 5 minutes of me bricking it.
Thank you for replying. Unfortunately yes, I did. With flash bootloader unchecked and checked. It says it disconnects after everything is done and it restarts, only to become frozen at the start screen again =/. I don't know if there is some silly detail that im missing that makes the flash rather than just restart, but all i can manage to make it do is restart.
Sigh. Guess im going phone shopping.
How did u get the phone in dl. Mode
Sent from my SGH-T839 using XDA
I had to plug the phone into my computer without the battery, hold volume and the track ball, then pop the battery in. Any other attempts would simply start it up/freeze it.
Ok did u have heimdall started first?
Sent from my SGH-T839 using XDA
And what rom did u last have?
Sent from my SGH-T839 using XDA
I'm not entirely sure if I had it started first, so I'll try it that way now. And the last ROM that I had? Honestly not really sure what that means =p, but i've never flashed one and I had the most recent sidekick update installed (though it is possible that I had done a factory reset at some point to fix an error).
---------- Post added at 01:04 PM ---------- Previous post was at 12:45 PM ----------
Just tried it. Without flashing bootloaders, it finishes and restarts to my frozen start up screen as normal. However, when i flash bootloaders, it gets to "uploading pit", but the upload fails and it reboots my phone. But this time, it reboots into download mode. A welcome change from my start up screen. Maybe there's hope.

Samsung Galaxy Tab 2 (10.1) won't shut down after the latest firmware update

Hi. I hope this is the correct forum. My Samsung Galaxy Tab 2 (10.1) won't shut down after the latest firmware update. I believe I had 4.2.1 and now I have 4.2.2. My device name is is GT-P5113. I plugged the Tab into my computer and Kies opened automatically. It said there was an update for my device so I updated.
All seems to be ok, but now when I choose to "shut down" the tablet shuts down and then cycles back on as if I had just pressed the power button to turn it back on.
I guess it could be worse - it could be refusing to turn on.
Is there a fix for this? Anybody else had this problem?
It is not rooted and I don't really want to do so.
Thanks in advance for any help!
I think u could wipe cache in stock recovery I would do that and see if that fixes it. Hold down vol up and power at the same time till the device reboots into recovery. Dunno how it is on the bigger ones but on the 7" I have to keeo holding the buttons for a second longer after the samsung gtab2 logo comes on to boot in to recovery.
Remember u dont want to factory reset just wipe cache
Sent from my GT-P3113 using xda app-developers app
wipe cache
Thank you for the reply. I tried that and got an "error". I was able to get to recovery mode and choose "wipe cache". It begins and I get an error message.
mymeatb18 said:
I think u could wipe cache in stock recovery I would do that and see if that fixes it. Hold down vol up and power at the same time till the device reboots into recovery. Dunno how it is on the bigger ones but on the 7" I have to keeo holding the buttons for a second longer after the samsung gtab2 logo comes on to boot in to recovery.
Remember u dont want to factory reset just wipe cache
Sent from my GT-P3113 using xda app-developers app
Click to expand...
Click to collapse
beezerhale said:
Thank you for the reply. I tried that and got an "error". I was able to get to recovery mode and choose "wipe cache". It begins and I get an error message.
Click to expand...
Click to collapse
What type of error?? :cyclops:
error
It just read "error" and a image of the little android on it's back.
mythi said:
What type of error?? :cyclops:
Click to expand...
Click to collapse
beezerhale said:
It just read "error" and a image of the little android on it's back.
Click to expand...
Click to collapse
can you take a picture of it ??
mythi said:
What type of error?? :cyclops:
Click to expand...
Click to collapse
mythi said:
can you take a picture of it ??
Click to expand...
Click to collapse
I just uploaded 4 pics to a section of a website that I already have running.
Here is the link:
http://6thgraderocks.wix.com/galazyerror
The images show the end process of updating through Kies (I screen captured), the current tab info, the recovery screen and the error I get when I try to erase cache. Keep in mind, I am able to reboot and my tablet comes on like normal - no issues except when I try to turn it off - it comes right back on.
beezerhale said:
I just uploaded 4 pics to a section of a website that I already have running.
Here is the link:
http://6thgraderocks.wix.com/galazyerror
The images show the end process of updating through Kies (I screen captured), the current tab info, the recovery screen and the error I get when I try to erase cache. Keep in mind, I am able to reboot and my tablet comes on like normal - no issues except when I try to turn it off - it comes right back on.
Click to expand...
Click to collapse
Did you try flashing pit?? did you flash jb bootloader ?? did your device be rooted before flash ?? were you on cm/aokp/pac/slim/etc ??? if yes whic h build did you flash black hawk next kernel ?? <--- may be it what caused it ---> did you try to downgrade to 4.0.3/4.0.4/4.1.2 if yes what happened what did you flash before going to stock rom like mod and etc ???? hope you answer these questions !!
also try this
enable usb debugging
turn off your tab fully
connect tab to pc pull a logcat dsmg ksmg and post them as txt or pastbin
does your tab stuck in recovery loop like rebooting always to recovery sometimes until you compeletly shut down the tab?
if it is under warranty return it to SAMMY TO FIX IT IT IS THEIR FAULT !!
i think it is not hard ware related don't worry !!
This tab is not rooted or tampered with at all. I have no desire to do so.
mythi said:
Did you try flashing pit?? did you flash jb bootloader ?? did your device be rooted before flash ?? were you on cm/aokp/pac/slim/etc ??? if yes whic h build did you flash black hawk next kernel ?? <--- may be it what caused it ---> did you try to downgrade to 4.0.3/4.0.4/4.1.2 if yes what happened what did you flash before going to stock rom like mod and etc ???? hope you answer these questions !!
also try this
enable usb debugging
turn off your tab fully
connect tab to pc pull a logcat dsmg ksmg and post them as txt or pastbin
does your tab stuck in recovery loop like rebooting always to recovery sometimes until you compeletly shut down the tab?
if it is under warranty return it to SAMMY TO FIX IT IT IS THEIR FAULT !!
i think it is not hard ware related don't worry !!
Click to expand...
Click to collapse
I have the exact same problem with BOTH my Galaxy Tab 2 10.1 (Wi-Fi only) It's a software problem for sure...
Also flashing back to 4.1.1 or lower will eliminate the problem
Sent from my GT-P5113 using xda app-developers app
I know I could probably do that (flash back) myself, but I just don't want to. I have bricked a Kindle Fire before while trying to make it do what I wanted it to. I don't want to mess with this Galaxy - it does exactly what I want it to --- surf the web, Netflix/Hulu, and comic books - I'm not too complicated!
I spoke with Samsung yesterday and they said to try a hard reset. That did not work. I spoke with another rep this morning and they are going to repair or replace it for me. He sent a shipping label to my email. This was a gift and I have no receipt. I am VERY pleased with the service from Samsung.
SebasC said:
Also flashing back to 4.1.1 or lower will eliminate the problem
Sent from my GT-P5113 using xda app-developers app
Click to expand...
Click to collapse
So you're going to replace a perfectly good product with a software mistake? I've two tablets, unrooted, 4.2.2 with the same problem... Your better off waiting for a fix..
Why shoukd he feel burdened for something he had no control over. Samsung sent the update, iys not his fault its not doing what it should. If he wants to return it cuz it doesnt turn off as it should he has every right to do so. At least he didnt brick it and is expecting samsung to pay for it.
Sent from my GT-P3113 using xda app-developers app
I had the same problem
Hello,
I registered here to just answer your question since I've been searching around on the internet as well for this problem. I have a Samsung Galaxy Tab 2 10.1 with version 4.2.1. I updated to version 4.2.2 and all hell broke loose. Before I get into it, I had a perfectly working tablet that never had any problems. I installed all updates through OTA or Samsung Kies. It's not rooted.
Anyway, after the update to 4.2.2 my tablet wouldn't turn on. I had to plug it into the wall outlet and then it finally turned on. After playing around with it, some of the widgets didn't work so I thought maybe I should turn it off and reboot it. When I chose "power off" it wouldn't turn off. Instead it would automatically restart. After trying several attempts it still wouldn't turn off so I contacted Samsung. They made me clear the cache and then wipe out the whole system and install a fresh copy of the software. The tablet then went black and now all that was shown on the screen was the little android bot with the error message like how yours is now. It wouldn't boot up to the main screen anymore.
So I had to return the tablet back to Samsung yesterday and they are going to attempt to fix it. It's still under warranty but I'll be pissed if I won't be able to install the new software on my tablet since I like the new updates they did for it.
Anyway, sorry for my long response but I hope this helps you out even though nothing was resolved. I'll post what happens once I get back my tablet.
Similar "Reboot after turn off" issue
I have the same "can't turn off" issue on my stock Tab 2 10.1 updated to 4.2.2 via Kies. After turning off and confirming on the screen, the tablet simply turns back on. This typically happens several times in a row before something happens and it stays off. I emailed Samsung to request support.
d86 said:
Hello,
I registered here to just answer your question since I've been searching around on the internet as well for this problem. I have a Samsung Galaxy Tab 2 10.1 with version 4.2.1. I updated to version 4.2.2 and all hell broke loose. Before I get into it, I had a perfectly working tablet that never had any problems. I installed all updates through OTA or Samsung Kies. It's not rooted.
Anyway, after the update to 4.2.2 my tablet wouldn't turn on. I had to plug it into the wall outlet and then it finally turned on. After playing around with it, some of the widgets didn't work so I thought maybe I should turn it off and reboot it. When I chose "power off" it wouldn't turn off. Instead it would automatically restart. After trying several attempts it still wouldn't turn off so I contacted Samsung. They made me clear the cache and then wipe out the whole system and install a fresh copy of the software. The tablet then went black and now all that was shown on the screen was the little android bot with the error message like how yours is now. It wouldn't boot up to the main screen anymore.
So I had to return the tablet back to Samsung yesterday and they are going to attempt to fix it. It's still under warranty but I'll be pissed if I won't be able to install the new software on my tablet since I like the new updates they did for it.
Anyway, sorry for my long response but I hope this helps you out even though nothing was resolved. I'll post what happens once I get back my tablet.
Click to expand...
Click to collapse
Reboot issues
avm1 said:
I have the same "can't turn off" issue on my stock Tab 2 10.1 updated to 4.2.2 via Kies. After turning off and confirming on the screen, the tablet simply turns back on. This typically happens several times in a row before something happens and it stays off. I emailed Samsung to request support.
Click to expand...
Click to collapse
I had a live chat with Samsung just now. It is interesting that the tech I communicated with did not know of any issue with the rebooting and there was no mention in their system that a problem even existed (so I sent a link to this page to him).
Anyway, the end result was that it I wanted to fix the problem, I would have to restore Android through KIES:
samsung.com/us/support/faq/FAQ00052690/61266/GT-P3113GRSXAR
This will delete all data and get back to Android 4.2.1
Since I have already have seen issues with KIES, I wonder if it wouldn't be easier to just use ODIN? Any suggestions from those who might have tried both?
update #1
Just wanted to give an update. Samsung sent me an email yesterday stating they "fixed" my tablet. I should be getting back my tablet by the end of this week or early next week. The receipt said that it was a "software problem" and they reinstalled new software with the latest update. I'm just wondering if it's 4.1.2(that worked fine with my tablet) or 4.2.2(which messed up my tablet)
I'll give another update once I get it in my possession.
---------- Post added at 05:33 PM ---------- Previous post was at 05:28 PM ----------
SamsungTab2User said:
I had a live chat with Samsung just now. It is interesting that the tech I communicated with did not know of any issue with the rebooting and there was no mention in their system that a problem even existed (so I sent a link to this page to him).
Anyway, the end result was that it I wanted to fix the problem, I would have to restore Android through KIES:
samsung.com/us/support/faq/FAQ00052690/61266/GT-P3113GRSXAR
This will delete all data and get back to Android 4.2.1
Since I have already have seen issues with KIES, I wonder if it wouldn't be easier to just use ODIN? Any suggestions from those who might have tried both?
Click to expand...
Click to collapse
I tried this when I chatted with Samsung and it messed up my tablet completely where as when I rebooted my tablet it would show an android robot with "error"
Plus, I don't know about you but I don't want to have 4.2.1. I want to have the 4.2.2 update on my tablet. It's a much more sleeker interface. Just the only problem is that it wouldn't shut off. I will see what happens once I have it. If 4.2.1 is on my tablet I will try again updating the software to 4.2.2.
There are some problems like boot fail or can't poweroff I've seen at some posts, they do the same things:
1.flash a 4.2.2 stock rom
2.have some problems: boot fail or can't poweroff eg..
3.boot to recovery and want to wipe the cache
4.get a error with the robot logo lie down
I found a post mentions that he've fixed this problem by using odin 3.07 flash the 4.2.2 stock rom with a matched kernel boot file.
The post is here, it's in chinese:
http://b.it168.com/thread-4690107-1-1.html
His solution is get to this site to find the 4.2.2 stock rom and matched kernel file of your device and use odin 3.07 flash them:
http://samsung-updates.com/
do it at your own risk maybe solve your problem.
Update #2
So I got my tablet today and I turned it on to see that it had android software 4.1.1. Then the software update icon popped up and I updated to 4.2.2. Then the same problem happened again like the last time. The tablet wouldn't turn off and it would automatically restart. I contacted Samsung Support again and they had me do a factory reset which then fried my tablet again. It doesn't turn on. So now I have to send it back again for a 2nd time. This time they said they may have to replace the tablet either with the same tablet or a different model tablet. But I stressed to them to make sure to update the tablet this time to 4.2.2 so they can see the problem I'm facing. We shall see next week I guess what happens.

HELP bricked att lg g2

I have the ATT model g2. it was running android 4.2.2 and i rooted. i got an OTA notification yesterday so i unrooted it, and uninstalled busybox. and went ahead with the update. now, my phone does not turn on. you go to turn it on and the lg logo flashes for a second or two, then a black screen, if you look closely you can tell that the screen panel is still lit, but nothing shows up. It will not boot to download mode, and it does boot to the (stock lg, not custom) recovery, but when i hit the power button to do the hard reset, i get the black screen again, and no boot. when i connect it to my computer, it gives me a bunch of popups saying that i need to reformat a drive before i can use it, somewhere around 15-20 of them? ive run out of ideas to fix it. any and all help is appreciated. :crying::crying::crying::crying: would really like my g2 back, im back to my old phone which was a nexus 5 that has a terribly cracked screen, and i really like to get the g2 back rather than having to pay to get my screen replaced.
loganangel said:
I have the ATT model g2. it was running android 4.2.2 and i rooted. i got an OTA notification yesterday so i unrooted it, and uninstalled busybox. and went ahead with the update. now, my phone does not turn on. you go to turn it on and the lg logo flashes for a second or two, then a black screen, if you look closely you can tell that the screen panel is still lit, but nothing shows up. It will not boot to download mode, and it does boot to the (stock lg, not custom) recovery, but when i hit the power button to do the hard reset, i get the black screen again, and no boot. when i connect it to my computer, it gives me a bunch of popups saying that i need to reformat a drive before i can use it, somewhere around 15-20 of them? ive run out of ideas to fix it. any and all help is appreciated. :crying::crying::crying::crying: would really like my g2 back, im back to my old phone which was a nexus 5 that has a terribly cracked screen, and i really like to get the g2 back rather than having to pay to get my screen replaced.
Click to expand...
Click to collapse
did u have custom recovery on it when u took the update?
desmond462 said:
did u have custom recovery on it when u took the update?
Click to expand...
Click to collapse
No it was stock recovery. I tried installing recover with the twrp app but it didn't work so it was a stock LG recovery.
loganangel said:
No it was stock recovery. I tried installing recover with the twrp app but it didn't work so it was a stock LG recovery.
Click to expand...
Click to collapse
did you try to factory reset in stock recovery along with wiping the usual,cache and dalvik?
Tried using the stop recovery factory reset, that's all lg's recovery can do. It says factory reset processing like normal but then the screen goes black again. LG stock recovery can't wipe the cache and dalvik afaik
loganangel said:
Tried using the stop recovery factory reset, that's all lg's recovery can do. It says factory reset processing like normal but then the screen goes black again. LG stock recovery can't wipe the cache and dalvik afaik
Click to expand...
Click to collapse
Can you go to Download mode ?
By pressing Vol-Up and USB cable. ?
Abdul Basit King said:
Can you go to Download mode ?
By pressing Vol-Up and USB cable. ?
Click to expand...
Click to collapse
It won't go in download mode. Although I noticed it does shoe up in device manager as qhsusb_bulk
check out this link: http://forum.xda-developers.com/showthread.php?t=2582142 ,i think it might be a help to you i hope,it sort describe your issue and show a fix for it even though the fix is for different model d802,but very possible it could be a fix for you too,so check it out.

[Q] [i9505] Galaxy S4 bricked?

Hi there, first, sorry for my english but I'm trying
I have a problem(solved probably many times but it isn't working for me, am I doing something wrong?).
So, from beggining. Few days after update my SGS4 to 5.01 Lollipop original(I've never modified this phone), I've got a problem with physical keys, there were no answer from all of them(include menu and back key). So, to check if it is hardware problem, I've get thru download and recovery mode - working, but in recovery mode I couldn't move thru volume up/down buttons(there was no answer from them).
So, decision, flashing by official firmware. I've downloaded this one( I9505XXUHOB7_I9505XEOHOB3_I9505XXUHOB7_HOME ) and then, fun has gone thru pain in ass. After flashing thru Odin, phone is showing logo for a dunno, 0.5 second and whole screen get's dark. Like it couldn't get to whole booting sequention. The same when I'm trying to get to recovery mode. Even there is no blue sign up in the screen...
Now the question, what I'm done wrong? I've tried with pit file and nothing else happen. Can someone pls tell me what should I do, what should I download and flash?
And sorry to mods for post in general category but I cannot put this(or even ask in relevant question) in proper section...
anyone has no clue...?
Hannibal_pl said:
anyone has no clue...?
Click to expand...
Click to collapse
You shouldn't play with the pit files...
Just go to sammobile and find the firmware for your phone and flash it with odin in the pda section.
Newyork! said:
You shouldn't play with the pit files...
Just go to sammobile and find the firmware for your phone and flash it with odin in the pda section.
Click to expand...
Click to collapse
Yeah, I've tried this. After uploading data to the phone, it's restarting, samsungs logo appears for half minute and it seems that he is turning off after that time. Wtf? Of course after turning on, the same story, logo for 0.5 second and this is it...
Hannibal_pl said:
Yeah, I've tried this. After uploading data to the phone, it's restarting, samsungs logo appears for half minute and it seems that he is turning off after that time. Wtf? Of course after turning on, the same story, logo for 0.5 second and this is it...
Click to expand...
Click to collapse
Very interesting.... maybe you should go to recovery and do a full wipe. Power button + home button + volume up

Full white screen EDIT: boots into samsung logo then black screen. Recovery, download mode, and charging works

Hello all!
My mom owns this unit, and the screen is all white. Could this be a hardware problem or can it be fixed with a factory reset?
may be a stupid questions, but it's worth a shot to ask here.
thanks!
19.4.22 EDIT: got the unit, download mode works, recovery mode works, charging works, but when i try to boot it, it gets past through the samsung logo then black screen.
Wait for the battery to drain, then power it on again?
Try booting into download mode and reflashing stock, or doign a factory reset via recovery?
PhotonIce said:
Wait for the battery to drain, then power it on again?
Try booting into download mode and reflashing stock, or doign a factory reset via recovery?
Click to expand...
Click to collapse
i'll try this when i get the unit. problem is i still need to recover what's currently in it, so i can't just factory reset or reflash stock right away.
apbucaneg said:
i'll try this when i get the unit. problem is i still need to recover what's currently in it, so i can't just factory reset or reflash stock right away.
Click to expand...
Click to collapse
That will probably be your only option though. Ideally, most of it is stored in the Google account and is restored when you flash and log in again. OK... not everything, but most of it. You have to reconstruct the missing things manually and/or live with the loss of personal data (this happened to me too when my beloved HTC-One M7 entered the Android heaven).
FBK2904 said:
That will probably be your only option though. Ideally, most of it is stored in the Google account and is restored when you flash and log in again. OK... not everything, but most of it. You have to reconstruct the missing things manually and/or live with the loss of personal data (this happened to me too when my beloved HTC-One M7 entered the Android heaven).
Click to expand...
Click to collapse
Yeah, but there's an app my mom uses that isn't synced on the cloud, or rather, my mom forgot to set it up to syncmaybe I'll just buy a cheap LCD TFT screen for it. The original screen replacement is very VERY expensive compared to the TFT one.
apbucaneg said:
i'll try this when i get the unit. problem is i still need to recover what's currently in it, so i can't just factory reset or reflash stock right away.
Click to expand...
Click to collapse
Can't you reflash stock using HOME_CSC instead of CSC? I've never tried but the HOME_CSC doesn't contain the .pit file that reformats all your partitions
quadraticfunction said:
Can't you reflash stock using HOME_CSC instead of CSC? I've never tried but the HOME_CSC doesn't contain the .pit file that reformats all your partitions
Click to expand...
Click to collapse
never tried it, probably won't try it. too dangerous haha
already tried flashing stock via odin, still nothing.
what happens is that it boots, shows the samsung logo then black screen.
recovery works, download mode works, charging works. only system doesn't work.
seen in some forums that you gotta replace the screen, some say you have to replace the motherboard. BOTH VERY EXPENSIVE.
Just replaced the screen with a cheap incell lcd, got it to work.

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