Nexus 5 won't start - Nexus 5 Q&A, Help & Troubleshooting

Hey, my nexus 5 fell of my hands and broke the screen , after that whenever I try to turn it on it just takes so long to power on with a laggy loading screen and when it finishes the screen goes black and there is no respond like it's dead.
Can you please help me?
Sent from my ASUS_Z00AD using Tapatalk

i honestly think that's an hardware issue, caused by the drop... had similar issues with the module which handles cellular connections, had to get it fixed by LG to get back mobile Internet

Related

[Q] Touch screen unresponsive

I'm having strange problems with my nexus 5 where occasionally the touch screen will completely stop responding to input. The phone hasn't frozen -- I can still interact using the volume/lock buttons, but the touch inputs aren't picked up.
The issue just goes away after a while (it lasts between a few seconds and a few minutes usually). Rebooting the phone doesn't usually help, and I suspect that it's just fixing itself when I reboot it and it does help.
Is there any chance of this being a software issue, or should I just send it back as a hardware issue? I'm going to try a factory reset tonight to see if that does anything but otherwise I'm pretty stumped..
IneffablePigeon said:
I'm having strange problems with my nexus 5 where occasionally the touch screen will completely stop responding to input. The phone hasn't frozen -- I can still interact using the volume/lock buttons, but the touch inputs aren't picked up.
The issue just goes away after a while (it lasts between a few seconds and a few minutes usually). Rebooting the phone doesn't usually help, and I suspect that it's just fixing itself when I reboot it and it does help.
Is there any chance of this being a software issue, or should I just send it back as a hardware issue? I'm going to try a factory reset tonight to see if that does anything but otherwise I'm pretty stumped..
Click to expand...
Click to collapse
Does it only happen when plugged in and charging? That's when mine has issues...
Sent from my Nexus 5 using Tapatalk
MG386 said:
Does it only happen when plugged in and charging? That's when mine has issues...
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No, it happens completely at random as far as I can make out, including when not charging. I've also done a factory reset and nothing seems to have changed.
Update: I called Google and ordered a replacement, which they say will arrive in 4-5 weeks, which seems an absurd time to wait to me.

[Q] Screen awake on touch?

Dear xda community,
Since I received my Nexus 5 more than a week ago I am experiencing something which keeps me thinking.
Sometimes when I want to pick up my phone to check something, the screen will wake up without me touching any buttons. Is this supposed to happen?
What's happening quite often because of that is: I want to pick up my phone -> grabbing it -> screen awakes -> but since I am pushing the power button myself half a second later -> screen turns dark again. This is a little annoying from time to time...
I tried to recreate this incident but it just happens every ~30th time.While doing this I keep attention not to hit a button accidentally.
Any Ideas whats going on? Bug or feature? Are you experiencing something similar?
Thank you and best regards!
Same thing happening with my Nexus 5. Screen opens on picking it up. It happens on randomly.
I cannot see any pattern though.
Could be a faulty power button switch? Making a connection under the movement?
Sent from my Nexus 5 using Tapatalk
It will wake up if the surface you put it on has a magnet in or near it. It's the hall effect sensor that does this, used for a cases that wake up the device when opened
Sent from my Nexus 5 using Tapatalk
Are you using a Custom rom?
Sent from my Nexus 5 using Tapatalk
There are some custom ROM/Kernel combo's which give the option to wake the phone by double tapping the screen. However this isn't present in stock. As some have already said the phone will wake if placed near a magnet, if I put my N5 on top my iPad it wakes when I pick it up. If none of these apply its probably faulty.

[Q] Erratic Ghost Touches

Has anyone had a problem with their nexus 5 where the screen would randomly start pressing things? It usually happens multiple times and is very erratic. Contacted Google and will send back for a replacement just wondering if anyone else is having this issue.
Yap, me too.
Had it a while back but it seems to have stopped.
Sent from my Nexus 5 using Tapatalk
Never anything like that but what I have done a few times is my palm touches the bottom right of the screen when I reach for the top left corner while right handing it. Coming from an iPhone so I guess it took a bit to get used to the larger screen
I requested for a replacement to Google Play this morning. They send it this evening. I should
get my replacement early next week. Good service I would say.
I'm glad I'm not going crazy! This is happening to me too! Is there any way to resolve this without having to go through the RMA process?
Only While Charging
I'm getting some erratic touch behavior, but only when the phone is charging. I take it off the charger and it seems fine.
I'm not getting total phantom behavior, but when I swipe from home screen to home screen, sometimes an app will get activated. Same with pulling down the notification area.
It makes me think there's a charge leaking through to the display components somehow.
I'm going to give it a week and then RMA it if it doesn't go away.
I have it too
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
ofear said:
I have it too but only when I connect my USB to the computer...
It's sucks cos I'm an app developer...
Is there any fix for that?
Click to expand...
Click to collapse
Sounds like a dodgy USB cable or port.
Same issues with my Nexus 4
I notice my issue is mostly when my phone is charging or when I'm using my mobile hotspot. Tends to get extra warm when im using both. Which leads me to believe its an overheating issue (the heat is throwing off the digitizer causing it to maybe think its being touched?) Is anyone else noticing the same?
Yes, but only while on wireless charger and even then only sometimes.
I take it off, push power button twice and it's gone.
I'm also experiencing this if my Nexus 5 is charging using the original Wall charger and cable.
Still no fix for this? Really annoying, I need to unplug my phone to the charger so that I can use it again normally
Same issue here
https://code.google.com/p/android/issues/detail?id=62748
This usually happens when you use some other charger/usb cable than the original one
Sent from my iPad using Tapatalk
This also sometimes happens when you have wet or moist fingers
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm using original cable and wall charger. I also don't have wet finger or hand when experiencing this issue
Sent from my Nexus 5 using xda app-developers app
I also have the same problem only when otg or pic is connected through usb

[Q] Maybe you guys could help me fix my Nexus 5

Hey guys.
So, I'm not using my Nexus 5 anymore, but I would like to give a shot to fixing it.
It fell down the toilet so the buttons on the side are wrecked. The screen is not broken however.
If I plug it into the charger, it displays a red LED. If I press the power button it vibrates, but displays nothing.
Do you guys have any idea of what might cause this problem? Is the screen the problem?
Thanks.
I think the problem is the fact that it fell in the toilet. But that's just my humble, unprofessional opinion.
Why did you plug it in the charger? Disconnect the battery first
It's a goner. Time for a new phone.
Sent from my Nexus 5 using XDA Free mobile app

[Q] Nexus 5 isnt booting

Hi, i got a huge problem with my nexus 5.
A few days ago i dropped my phone whereby the screen cracked but it was still working. Over the next days the screen went black more frequently.
At some point the whole nexus stopped working and now it is just vibrating and heating up when i try to boot. Seriously, there is nothing to see on the screen.
pls tell me if forgot certain informations which can be helpful for you
OS: CM11
It's almost certainly a hardware problem, but try flashing the factory image. If that Durant work it's hardware. Could be a loose connector or something more serious.
Sent from my Nexus 9 using XDA Free mobile app

Categories

Resources