[Q] Nexus 5 isnt booting - Nexus 5 Q&A, Help & Troubleshooting

Hi, i got a huge problem with my nexus 5.
A few days ago i dropped my phone whereby the screen cracked but it was still working. Over the next days the screen went black more frequently.
At some point the whole nexus stopped working and now it is just vibrating and heating up when i try to boot. Seriously, there is nothing to see on the screen.
pls tell me if forgot certain informations which can be helpful for you
OS: CM11

It's almost certainly a hardware problem, but try flashing the factory image. If that Durant work it's hardware. Could be a loose connector or something more serious.
Sent from my Nexus 9 using XDA Free mobile app

Related

[Q] lcd problem lg optimus 3d

Lost touchscreen handling in upper and lower part of my screen!!!Pls Help!
I have a rooted device with xsba's custom rom (4.0.4). The problem started before this ROM. I am pretty sure that this is no rom issue. I have flashed the phone several times with numerus roms. Problem persists.
I already have changed touchscreen once because of a serius fall (broke) approximately 6 months ago.
These are all the facts. Before xsba's rom i used thiaiz o3d. (2.3.7). The problem started one day that i hadn't charged the phone up. When the battery fell under 5 % the phone went berserk. (Numerus button presses all the time)
I couldn't even reboot. When I finally turned it off by removing battery and restarted the phone the upper field of touchscreen of the phone never worked again.
Yesterday i failed to charge again.ASfter finally restarting the same issue appeared in the lower field of touchscreen. Please advice!!!!!!!!
Is there a way to solve this problem without changing the touchscreen?
dim2004 said:
Lost touchscreen handling in upper and lower part of my screen!!!Pls Help!
I have a rooted device with xsba's custom rom (4.0.4). The problem started before this ROM. I am pretty sure that this is no rom issue. I have flashed the phone several times with numerus roms. Problem persists.
I already have changed touchscreen once because of a serius fall (broke) approximately 6 months ago.
These are all the facts. Before xsba's rom i used thiaiz o3d. (2.3.7). The problem started one day that i hadn't charged the phone up. When the battery fell under 5 % the phone went berserk. (Numerus button presses all the time)
I couldn't even reboot. When I finally turned it off by removing battery and restarted the phone the upper field of touchscreen of the phone never worked again.
Yesterday i failed to charge again.ASfter finally restarting the same issue appeared in the lower field of touchscreen. Please advice!!!!!!!!
Is there a way to solve this problem without changing the touchscreen?
Click to expand...
Click to collapse
Now , you need to go to developer options in the settings and enable show touches option. Then you touch and slide to the parts that don't work . If you see the line going there , then it's a problem with your ROM. If it's not , then you possibly have a broken touchscreen. Check the contact of the touchscreen ribbon and see if it's tightly sitting on the slot , press it down and try again.
If it's not working , you have no choice but to replace the touchscreen. You can buy one off eBay for 19 dollars and free shipping. It's made in China but it works well without problems for the past 6 months with my device.
Hope I helped.
Cheers!
Sent from my LG-P920 using xda premium
boltthrower56 said:
Now , you need to go to developer options in the settings and enable show touches option. Then you touch and slide to the parts that don't work . If you see the line going there , then it's a problem with your ROM. If it's not , then you possibly have a broken touchscreen. Check the contact of the touchscreen ribbon and see if it's tightly sitting on the slot , press it down and try again.
If it's not working , you have no choice but to replace the touchscreen. You can buy one off eBay for 19 dollars and free shipping. It's made in China but it works well without problems for the past 6 months with my device.
Hope I helped.
Cheers!
Sent from my LG-P920 using xda premium
Click to expand...
Click to collapse
I have already checked the rom.the problem is not there.I have checked the contact of the ribbon yesterday and everything was fine.The touchscreen that i have is a chinese one.And it lasted for 6 months or so. So you might want to get ready for a new one as well!!!!!
I am going to buy one for me from ebay today. I have no choise as it appears.
I feel the need to thank you for your time and for the solutions that you provided me with.!
You have been most helpful.
HI did you ever solve this? I have the same problem, or very similar with middle and lower sections of screen dead, strange ghost touches and screen going crazy every so often, all started after I rooted phone. Was it just a broken touch screen? Cheers
gadget9192 said:
HI did you ever solve this? I have the same problem, or very similar with middle and lower sections of screen dead, strange ghost touches and screen going crazy every so often, all started after I rooted phone. Was it just a broken touch screen? Cheers
Click to expand...
Click to collapse
My friend i changed touchscreen and problem solved.
Thanks for the reply, good to know that it solved your problem, I have a new screen ordered, hopefully will solve mine too:good:

[Q] [HELP] Phone suddenly freeze and show weird screen

Hi, I have been looking all over the internet and search the xda thread but I couldn't find anything related to my problem.
So this morning when I wake up, I turned on my phone and after I used it for awhile suddenly my phone stopped working (freeze/hang) and started to reboot itself. After it reboots my phone's screen as per attached below.
The problem lasted for a day and started to driving me nuts!
Anyone experienced same problem?
I am running KK4.4.2 fyki.
Thank you very much for your kind help!
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
xBeerdroiDx said:
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
Click to expand...
Click to collapse
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
hellyeahdykk said:
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
Click to expand...
Click to collapse
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
Definitely hardware
teh roxxorz said:
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
Click to expand...
Click to collapse
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
this kinda looks like the static i was getting on screen on my n7 2012 when i let the battery get too low. charging it up and a few reboots fixed it. but im not sure if that's what is going on with yours
hellyeahdykk said:
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
Click to expand...
Click to collapse
I just got mine, 32gb from the playstore, a few days ago, and nothing like that.
If it's happening when your device is hot | overheating, you may wana see if you get it replaced.
It happened to me once. The phone was with his screen off and when I try to turn it on that exact same screen came. But it just happened once, also I experienced random poweroffs and reboots. I did a factory reset and power off issues and freeze stops, but had one reboot once I start installing my apps. I think its a software issue but I'm not sure.
Sent from my Nexus 5 using Tapatalk
I'm glad (and kinda of sad) to know that I'm not the only one with this issue.
The problem started about two weeks after I bought mine(Telus). It's done this about 5 or 6 times,randomly.
I found that having someone call me will "unfreeze" the device and the screen gets back to normal.
The first couple times it happened, I was running stock 4.4.2. I since rooted it and installed Xpposed/GravityBox and I'm still getting the problem...
I think that I'll have to return it...
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
Same problem
jakov.90 said:
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
Click to expand...
Click to collapse
Hi, I have the exact same problem, I posted a video on youtube /watch?v=m0EkC_ak01g but I got to the same conclusion that it might be a GPU issue. So there is nothing I can do right?, the worst thing is Im in Argentina and LG dont take my warranty because I bought it in Germany. So there is absolutely nothing I can do?, I know how to avoid the flickering a little bit, when I hit "Ok Google" button it seems responsive and as long as I touch the screen it works (you can see it in the video) but as soon as I stop touching it, after 2-3 seconds it becomes unresponsive again, and when I say unresponsive Im saying the screen doesnt reflect what Im doing, I can still push the buttons and all. So Im not 100% sure its a GPU issue, but a software too. Thanks.

Nexus 5 black screen

My N7 4.4.2 Not Rooted has been playing up lately. For the 2nd time in 3 days, I picked it up and it wouldnt respond. I could hear the screenshot being taken so the phone was on but the screen was black. It vibrates after using the power button and it finally boots up again. The phone has been perfect for about a month and this error only started recently.
Sent from my Nexus 5 using xda app-developers app
Boymysterio29 said:
My N7 4.4.2 Not Rooted has been playing up lately. For the 2nd time in 3 days, I picked it up and it wouldnt respond. I could hear the screenshot being taken so the phone was on but the screen was black. It vibrates after using the power button and it finally boots up again. The phone has been perfect for about a month and this error only started recently.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Do a factory reset. Keep in mind that this will wipe your internal storage so be sure to back up and data, photos, etc. before hand. If that doesn't fix it then flash the factory image over. As to how, refer to this thread.
Your problem should be fixed after the Factory Reset though. Good Luck!
Thanks. I was hoping it wouldn't come to this but oh well. Is there a cause for this?
Sent from my Nexus 5 using xda app-developers app
Boymysterio29 said:
My N7 4.4.2 Not Rooted has been playing up lately. For the 2nd time in 3 days, I picked it up and it wouldnt respond. I could hear the screenshot being taken so the phone was on but the screen was black. It vibrates after using the power button and it finally boots up again. The phone has been perfect for about a month and this error only started recently.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Were are talking about the N5 right?. I had this issue with my G2X a couple years ago. It turns out that after I took it apart the flex cable looked like at had been torn a tad bit. This sounds like a flex cable problem. Software could be the issue and a factory reset may help. However in my experience that's usually a flex cable or pop connection. Send it in if the reset does not work. Don't bother trying to do this yourself. It may be the front panel flex cable. Or the pop connection of the main board. When these cables are made, they are literally thrown into barrels and sent to The front panel assembly line. So chances are. One of these flex cables suffered some damage. Same goes with the tiny connection on the main board. These tiny pieces are put on one by one. I think robots do it. The device turned on for their tests. But the long run? ...Well you get the point.
Sent from my Nexus 5 using xda app-developers app
whozilla said:
Were are talking about the N5 right?. I had this issue with my G2X a couple years ago. It turns out that after I took it apart the flex cable looked like at had been torn a tad bit. This sounds like a flex cable problem. Software could be the issue and a factory reset may help. However in my experience that's usually a flex cable or pop connection. Send it in if the reset does not work. Don't bother trying to do this yourself. It may be the front panel flex cable. Or the pop connection of the main board. When these cables are made, they are literally thrown into barrels and sent to The front panel assembly line. So chances are. One of these flex cables suffered some damage. Same goes with the tiny connection on the main board. These tiny pieces are put on one by one. I think robots do it. The device turned on for their tests. But the long run? ...Well you get the point.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Im just facotry resetting my phone right now, i'll post later the results after a few days of testing
Well? did the factory reset work? I have this issue and it's driving me nuts!!!! I read somewhere that squeezing the case helps, and indeed this seems to work something, to it looks like hardware issue to me
black screen nexus 5
I was totally desperate with this random black screen. I tried everything including change of flex cable and also screen, but the same random black screen
I changed the 2 years old battery with a new one and.... ooff... this resolved my problem .no black screen anymore
I hope that, with this solution, I give You another direction of thinking about what is causing this annoying problem

Touch Screen Problems...

My touch screen has been acting mad the past few days - it barely responds to my touch and it acts as if someone is randomly moving their fingers around the screen. Tried rebooting, reflashing, and I'm even back to stock now to no avail. I think I'll have to send it into warranty.
Anyone else experience something similar?
You've done all the right things to trouble shoot the problem. I'd rma the device. I don't think you can do any more than you already have
Sent from my Nexus 5
Seems like a defected device. Send it back in for a replacement.
RMA it, it sounds defective.
Sent from my Nexus 5 using xda app-developers app
Yeah I am sending it in... it just seems weird that its acting up after I've had the device for almost a half year without any problems. No worries - maybe I'll get a device from the newer assembly line (I have to original N5).
Thanks guys can't wait to be back in this forum

Don't know what else to do to repair my phone

Ever since installing Lollipop my phone hasn't been the same. I've used cyanogen, slimkat, etc and they all start to present problems within a week from installation.
And forget about lollipop 5 or 5.0.1 , it begins to crash from the first moment.
Is there a way to do a hard erase and manually install things? *when I install things android images, I use ADB and the flash-all command.
Revert back to kitkat for now until the bugs are fixed?
It does not work. All kit kat images start to "degenerate" after a week from installation. It's really strange.
Then it must have to do something with your configuration (maybe an app that goes rogue or something). Don't forget that factory images completely restore your device and that this state has been well tested for several weeks / months
Just experienced a similar problem.
My Nexus 5 32GB was clean flashed with various ROM's and every now and again the phone would just freeze, maybe for 2-3 seconds at a time and then all of a sudden catch up with itself and carry on working fine until the next freeze. Usually the freezes would occur when using Chrome but it did freeze using other apps I had.
Anyhow, on Sunday night I went to bed as usual and put the Nexus 5 on charge (it had about 27% left) - woke up Monday morning to a dead Nexus 5.
Battery still gets warm to touch when charging it but the phone is dead. No red light, nothing. No charging screen animation.
Google are sending me another Nexus 5 out - which will probably go bad too as I tried to remove the battery cover after reading about unplugging the battery to kick the phone back to life. No doubt Google will now say I have no warranty as I've attempted to remove the back cover (unsuccessfully as it looked like it was going to snap the tabs off) - however the phone now has marks around the cover where I tried to open it up.
Oh the fun!
My previous phone, the Nexus 5 16GB died a couple times with the red flashing LED problem, but I managed to get it working twice by unplugging the battery. My newer Nexus 5 32GB is only 3 months old and it is dead.
If my refurb Nexus 5 dies I am moving away from the Nexus line as my faith in this brand is depleting very quickly.
The only Nexus I've not had any problems with was the Nexus S. My Nexus 4 earpiece was very distorted and crackly, plus the screen always looked yellow.
Really bugs me to say it too - as the Nexus is a perfect solution to the pure experience enthusiast. But from my recent experience with a dead Nexus 5 for no reason my overall experience of the whole experience is an experience and half.
Sounds like it might be a hardware memory chip issue. Starts off good and slowly deteriorates into a bootloop.
lolcakes203 said:
Sounds like it might be a hardware memory chip issue. Starts off good and slowly deteriorates into a bootloop.
Click to expand...
Click to collapse
That would suck but yes I suspect my problem is hardware related.
Every thing worked great before lollipop though.
Try safe mode, also go stock whatever and a different kernel. I've been lucky with mine but noticing battery drain with lollipop.
Sent from my Nexus 5 using XDA Free mobile app

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