Phone unusable! - Moto G 2015 Q&A, Help & Troubleshooting

Hi guys, I am facing a lot of issues after the marshmallow update on moto G3, locked and unrooted. The thing that triggered this was one day when my internal memory got full, it rebooted. And since then i have faced unbelievable number of issues. No notifications, quick access not working, home n recent buttons not working, incoming call getting rejected and lots of other issues. When i try to enable developer settings and tap build number multiple number of times, nothing happens. No matter how much i try, i am not able to enable developer settings. USB debugging is not working of course and computer won’t recognise the phone, not even in mtp mode. Since quicksettings/notification pulldown is not working, there is no way to change it to MTP mode.
Further, when i go to backup and reset in settings, i see that that the reset option is grayed out. When i try to go to recovery to hard reset, it won’t go to the recovery, just stays on that stupid ‘no input’ screen despite pressing power and volume up key together. I am out of options and since the usb debugging is not working i dunno what more i can do to salvage the phone! Please help me if you can…

It is got frf locked. You have to frf unlock it.

There is a fast boot command for erase data.. will search for it now
---------- Post added at 07:38 PM ---------- Previous post was at 07:37 PM ----------
fastboot erase cache
fastboot erase userdata
fastboot erase customize
---------- Post added at 07:38 PM ---------- Previous post was at 07:38 PM ----------
This will erase all your data including photos etc

But I dont think u need usb debug if u want to connect to some kind of pc program for moto?I may be wrong (i have a Sony)
Sent from my D6603 using Tapatalk

Arcade said:
It is got frf locked. You have to frf unlock it.
Click to expand...
Click to collapse
Thanks for giving a name for my strange problem lol! But i don't know anything about frf lock n unlock. Could u plz give me a brief idea as to how to get it unlocked?
HelpMeruth said:
There is a fast boot command for erase data.. will search for it now
---------- Post added at 07:38 PM ---------- Previous post was at 07:37 PM ----------
fastboot erase cache
fastboot erase userdata
fastboot erase customize
---------- Post added at 07:38 PM ---------- Previous post was at 07:38 PM ----------
This will erase all your data including photos etc
Click to expand...
Click to collapse
Thanks for searching the commands, but sadly it won't work since the debugging is not on. As i mentioned in the OP, adb is not able to see the device. I could just flash the os again if fastboot commands were working! I am still this problem coz fastboot is useless as i am not able to turn on debugging.
Xperia U Lover said:
But I dont think u need usb debug if u want to connect to some kind of pc program for moto?I may be wrong (i have a Sony)
Sent from my D6603 using Tapatalk
Click to expand...
Click to collapse
Motorola does not have a pc program.

zazzy24 said:
Thanks for giving a name for my strange problem lol! But i don't know anything about frf lock n unlock. Could u plz give me a brief idea as to how to get it unlocked?
Thanks for searching the commands, but sadly it won't work since the debugging is not on. As i mentioned in the OP, adb is not able to see the device. I could just flash the os again if fastboot commands were working! I am still this problem coz fastboot is useless as i am not able to turn on debugging.
Motorola does have a pc program.
Click to expand...
Click to collapse
I'm pretty sure he means FRP locked for Factory Reset Protection but I doubt your problem is that.
Sent from my SM-T530NU using XDA-Developers mobile app

Debugging doesn't need to set to on.. go to the bootloader and use my commands that I gave you

HelpMeruth said:
Debugging doesn't need to set to on.. go to the bootloader and use my commands that I gave you
Click to expand...
Click to collapse
Ok let me give u a liitle background to make u understand the exact situation. When the issue began about 3 weeks back, the 1st thing i thought of doing was to connect it to my computer and reflash the firmware from lost101's thread. However, i realised that adb was not able to see my device. All the commands that u mentioned are not working....

Sorry thought you were saying only adb didn't work
---------- Post added at 05:06 AM ---------- Previous post was at 05:06 AM ----------
Which errors showed up

Sorry to reply so late but i had to get a new phone as that one became unusable.. Thanks a lot for your help n support though!
Sent from my Moto G (4) using Tapatalk

Related

Nexus S root without a PC

For some reason the computers cannot load the drivers successfully after I connect via USB.
I rolled back on a stock rom and have lost SU and CWM.
I searched around but couldn't find any way of rooting, loading SU and CWM from phone itself.
Help me out on this or how can I fix my USB issue?
rapidreinsta said:
For some reason the computers cannot load the drivers successfully after I connect via USB.
I rolled back on a stock rom and have lost SU and CWM.
I searched around but couldn't find any way of rooting, loading SU and CWM from phone itself.
Help me out on this or how can I fix my USB issue?
Click to expand...
Click to collapse
Yes you can, but it's a long way....
---------- Post added at 09:40 PM ---------- Previous post was at 09:36 PM ----------
I think it is easier to fix your drivers into PC ....
---------- Post added at 09:49 PM ---------- Previous post was at 09:40 PM ----------
Download drivers for Nexus s : http://www.4shared.com/rar/_bgEMHqk/Nexus_S_Drivers_x86__x64.html
Just unpack .....
Now conect your phone with PC and navigate into Device Manager and click right on ( Android phone or Nexus S , find something that you have linked to android or nexus ) and choose update driver software -> and now choose Browse my computer for driver software and choose Nexus_S_Drivers_x86_x64 and OK....Good luck !
surdu_petru said:
Yes you can, but it's a long way....
---------- Post added at 09:40 PM ---------- Previous post was at 09:36 PM ----------
I think it is easier to fix your drivers into PC ....
---------- Post added at 09:49 PM ---------- Previous post was at 09:40 PM ----------
Download drivers for Nexus s : http://www.4shared.com/rar/_bgEMHqk/Nexus_S_Drivers_x86__x64.html
Just unpack .....
Now conect your phone with PC and navigate into Device Manager and click right on ( Android phone or Nexus S , find something that you have linked to android or nexus ) and choose update driver software -> and now choose Browse my computer for driver software and choose Nexus_S_Drivers_x86_x64 and OK....Good luck !
Click to expand...
Click to collapse
I'll give it a shot. I have tried plugging different cables and tried different PC's.
I just get a message pop up saying driver was not installed successfully.
This may be a issue with USB port of phone. Just a guess right now.
In device Manager it is listed as an unknown device. When I try to update the drivers, it simply says my drivers are up to date.
I have another (New) instance of windows and same result on both.
Tomorrow I'll show you how you can root directaly on the phone because it's a long story...
surdu_petru said:
Tomorrow I'll show you how you can root directaly on the phone because it's a long story...
Click to expand...
Click to collapse
I'll wait. So far I have the terminal app on phone. phone state is unlocked but no SU and Stock recovery. Via stock recovery I dunno how to flash SU..
Once I have SU I can use Rom manager
I downgraded to get ICS OTA. They stopped OTA at the moment.
Solved
I couldn't stop laughing... a stupid step made it work
First I thought it is a hardware issue and took it to Samsung Servce center. The guy replaced my USB port. My phone was out of warranty and he asked for $12 USD.
Bad luck, even changing the port didn't work. The same issue. Guy didn't bill me as issue still remained. He suggested to change some IC / chip. Which didn't go down well with me and I took phone with me.
While my phone was connected to PC, it used to pop up device not compatile message everytime the screen sleeps or waked up. So in 'Settings -> Applications -> Development -> Stay awake' I checked the box.
It worked like a charm, I have notification on the phone, able to access it on PC.
Three words---- LOL
Thanks to those who tried to help.
surdu_petru said:
Yes you can, but it's a long way....
---------- Post added at 09:40 PM ---------- Previous post was at 09:36 PM ----------
I think it is easier to fix your drivers into PC ....
---------- Post added at 09:49 PM ---------- Previous post was at 09:40 PM ----------
Download drivers for Nexus s : http://www.4shared.com/rar/_bgEMHqk/Nexus_S_Drivers_x86__x64.html
Just unpack .....
Now conect your phone with PC and navigate into Device Manager and click right on ( Android phone or Nexus S , find something that you have linked to android or nexus ) and choose update driver software -> and now choose Browse my computer for driver software and choose Nexus_S_Drivers_x86_x64 and OK....Good luck !
Click to expand...
Click to collapse
surdu_petru, igot the same issue.
1)fastboot is not recognizing my device and tried with different pc and usb but adb is working fine
2)first time when i rooted my device it went fine after some days flashed factory image(4.1.2)
3)again when i tried to root its not working
4)can you tell me how to flash recovery througn terminal emulator in phone
Have you checked this thread?
http://forum.xda-developers.com/showthread.php?t=2034264

How to get the USB connection working?

I got a new laptop with Win7 Home Prem on it just like my old one and I'm trying to figure out why I can't get Windows to see the G2x.
I've installed the LG G2X Android drivers.
I have USB Debugging on. I have the USB Storage turned on.
Yet, it still sees nothing. What am I missing?
I'm on CM7 with 2.3.7. It's an older build from December-ish.
Try rebooting already?
Sent from my LG-P999 using XDA App
Rebooted both and nothing.
Did you use the drivers from the LG updater, and make sure you use the same USB port each time or windows will keep telling you it can't find device or try to find drivers through windows update.
Sent from my LG-P999 using xda premium
Turn off debugging
netsecdude said:
Turn off debugging
Click to expand...
Click to collapse
For the love of god do not turn of debugging.
---------- Post added at 08:07 PM ---------- Previous post was at 08:05 PM ----------
Try updating to one of the new CM7 builds? Also, when you flash be sure to backup, then wipe data, cache, dalvik cache, and system before flashing.
IRASadPanda said:
For the love of god do not turn of debugging.
---------- Post added at 08:07 PM ---------- Previous post was at 08:05 PM ----------
Try updating to one of the new CM7 builds? Also, when you flash be sure to backup, then wipe data, cache, dalvik cache, and system before flashing.
Click to expand...
Click to collapse
I'll try that. At first I was like, duh, how do I get the zip for it onto my phone if I can't use the use cable, but then I was like, "derr, newbie, turn on wi-fi and gogogo"
Why not turn off debugging? I had to. After flashing EB ICS, it was asking me for drivers again. I turned off debugging and it seen it and was able to transfer data
raz1337 said:
I'll try that. At first I was like, duh, how do I get the zip for it onto my phone if I can't use the use cable, but then I was like, "derr, newbie, turn on wi-fi and gogogo"
Click to expand...
Click to collapse
This seriously made me laugh till I had a tear in my eye. Thank you.
Does anyone have a link to the proper usb driver for the g2x? I'm thinking the problem is my laptop. I'm able to connect this phone by usb to a car's stereo and it works fine,
raz1337 said:
Does anyone have a link to the proper usb driver for the g2x? I'm thinking the problem is my laptop. I'm able to connect this phone by usb to a car's stereo and it works fine,
Click to expand...
Click to collapse
You mean the official one from LG?
Sent from my LG-P999 using XDA
netsecdude said:
Turn off debugging
Click to expand...
Click to collapse
That actually worked for me. Thanks.

I Brick My PHone.

Hello Members. I Have Galaxy S2 E120L. I Flashed It With Official Firmware. The Phone Was Working Fine. But When I Tried To Root It.
odin gives me error again and again. it stop at boot.img . i restart my phone many time.but not working. then i flashed again official frimware,
nothing happens. odin stuck at the point boot.img and my prevoius firmware blocked. and i am unable to do any thing. i change odin versions. but nothing happens, let me know how can i unbrick my phone.
Turn off your phone. Hold down home, power and volume up (not down -- that's for download mode). This will enter recovery mode. Use the volume rocker to move down to 'Wipe user data' and press the power button. Once this is complete use odin to flash the rom.but before doing that.read more on how to flash a rom using odin.hope this will help.good luck.
Now My Mobile Is Fully Stucked. And Not Turning On. Before When I Power It On It Shows that a Black Screen And A Picture Of Mobile And Computer, Shows Odin Mode. But now It is Not Turning On, Its Totaly Dead. Any Suggestion What Should I Do. I USe Usb Cable And Connect It With A Pc , But Odin Not Showing me Any com port. or i saw in device manager no usb connected. There In Pakistan No Samsung Service Center Availiable Or Nor Jtag Availibility, I Want To Get Back To Life My Samsung Galaxy s2 shv-e120L. Any Good Suggestion For Me?
doufani said:
Turn off your phone. Hold down home, power and volume up (not down -- that's for download mode). This will enter recovery mode. Use the volume rocker to move down to 'Wipe user data' and press the power button. Once this is complete use odin to flash the rom.but before doing that.read more on how to flash a rom using odin.hope this will help.good luck.
Click to expand...
Click to collapse
It Is Not Turning On Man... Its Totally Dead.. Is There Any Sollution For This?
usm125 said:
It Is Not Turning On Man... Its Totally Dead.. Is There Any Sollution For This?
Click to expand...
Click to collapse
Do you mean that you can't even enter the CWM? That's terrible.
You may try that continuously. If it still doesn't work, go to Samsung's official websites to find some Help Docs. Or, go to some forums that discuss topics exclusively about your phone model. Good luck!
My Mobile Is Korian Version And Did"t Find Any Thing In The Net World. The Only Way Of My Help Is XDA. Can I Get My Mobile Back To Life? Is There Any Solution
Is your model i9100 or i9100g? It happend to me when i flashed pit from i9100 on i9100g. Even the service could not fix it. Luckly they gave me a new motherboard under warranty.
You can also try usb jig it cheap on ebay
Sent from my GT-I9100G using xda app-developers app
I Have Samsung Galaxy s2 shv-e120L hd Lte 4g.
Yea I Wrongly Flash It a pit of Samsung Galaxy Any call m110s. Now When I Connect My Phone To PC its Show Me some Unkown Usb Driver Name Qsdusb_dload. But I Could Not Got It in Odin Comport Or I Am Not Able To turned It On or Goto Download Mode or Recovery Mode.
usm125 said:
Now My Mobile Is Fully Stucked. And Not Turning On. Before When I Power It On It Shows that a Black Screen And A Picture Of Mobile And Computer, Shows Odin Mode. But now It is Not Turning On, Its Totaly Dead. Any Suggestion What Should I Do. I USe Usb Cable And Connect It With A Pc , But Odin Not Showing me Any com port. or i saw in device manager no usb connected. There In Pakistan No Samsung Service Center Availiable Or Nor Jtag Availibility, I Want To Get Back To Life My Samsung Galaxy s2 shv-e120L. Any Good Suggestion For Me?
Click to expand...
Click to collapse
Stop listening to doufani
---------- Post added at 08:05 AM ---------- Previous post was at 08:03 AM ----------
Actually I think doufani bricked your phone and not you. :sly:
---------- Post added at 08:06 AM ---------- Previous post was at 08:05 AM ----------
Maybe the battery has drained out. And for lack of kernel it isn't charging
Then Suggest me what should i have to do. bcz There is No Samsung Maintenaince Center In My Country. And There Is no Jtag Sollution. So I Badly Needs The Sollution.
caponer said:
Stop listening to doufani
---------- Post added at 08:05 AM ---------- Previous post was at 08:03 AM ----------
Actually I think doufani bricked your phone and not you. :sly:
---------- Post added at 08:06 AM ---------- Previous post was at 08:05 AM ----------
Maybe the battery has drained out. And for lack of kernel it isn't charging
Click to expand...
Click to collapse
i have no sollution to charge out the bettry. i pull out the bettery from the cell and then i connect it to the pc. my pc shows "QHSUSB_DLOAD" as unkown and uninstalled drivers.
I brick my phone due to installaing the pit of Samsung Galaxy S1 Shw m110s Any Call. I Don't Know before Installing This Pit My Odin Always Gives Me The Error That Is Some Thing Like That " xml"write fail at boot.img. i Tried And Tried Again.
Wait while I finish my supper then I will get you the solution
---------- Post added at 10:18 AM ---------- Previous post was at 09:57 AM ----------
Alrite listen carefully. First of all download "helmdall". Then go to http://www.clockworkmod.com/rommanager and download cwm for your device and flash it.
---------- Post added at 10:19 AM ---------- Previous post was at 10:18 AM ----------
Odin doesn't flash .img files directly helmdall does
---------- Post added at 10:45 AM ---------- Previous post was at 10:19 AM ----------
usm125 said:
Then Suggest me what should i have to do. bcz There is No Samsung Maintenaince Center In My Country. And There Is no Jtag Sollution. So I Badly Needs The Sollution.
Click to expand...
Click to collapse
What country is this?????
Here is heimdall >> http://www.glassechidna.com.au/products/heimdall/
How To I Use Heimdall Bcz I Already Said That My Device Is Not Turning On, And I Did not Able To Go To The Download Or Recovery Mode. When I Connect My Device Shows In Task Manager As QHSUSB_DLOAD. ?????????????????
And The Link You Provided http://www.clockworkmod.com/rommanager
There Is No rom For My Device Samsung Galaxy s2 shve120l 4g LTE Hd.??????????
What country is this?????
Click to expand...
Click to collapse
The One And Only in The World Pakistan.
there iz no one to help me?

XT1548 "An Update To Your DDR Application Is Available"

Dear Friends,
today i received a motog3 XT1548 which is stuck on Activation screen with the message "An update to your ddr application is available"
you can see attached image for a better idea.
i need a solution for that to bypass this screen or permanently disable or delete it as i am outside US and i have no idea what this app is for.
awaiting for early response
regards
instructor2 said:
Dear Friends,
today i received a motog3 XT1548 which is stuck on Activation screen with the message "An update to your ddr application is available"
you can see attached image for a better idea.
i need a solution for that to bypass this screen or permanently disable or delete it as i am outside US and i have no idea what this app is for.
awaiting for early response
regards
Click to expand...
Click to collapse
I dont know if you still need this, but running the following command after putting your phone in fastboot mode:
fastboot carrier erase
might help you.
That 'fastboot erase carrier' command did the trick on my moto g 3rd edititon. Thanks!
FNetV1 said:
I dont know if you still need this, but running the following command after putting your phone in fastboot mode:
fastboot carrier erase
might help you.
Click to expand...
Click to collapse
thanks for the great help,... the phone is not in my hand right now but ........ thanks again
instructor2 said:
thanks for the great help,... the phone is not in my hand right now but ........ thanks again
Click to expand...
Click to collapse
could you please describe the procedure of this that how i can put this command and how to connect it to my pc what software is needed or file because i also live in karachi man
---------- Post added at 06:00 AM ---------- Previous post was at 05:56 AM ----------
sdossick said:
That 'fastboot erase carrier' command did the trick on my moto g 3rd edititon. Thanks!
Click to expand...
Click to collapse
dear i also have this problem does it is required to enable usb debugging for this of simply connect with pc and type only this???? please help
Daud128 said:
could you please describe the procedure of this that how i can put this command and how to connect it to my pc what software is needed or file because i also live in karachi man
---------- Post added at 06:00 AM ---------- Previous post was at 05:56 AM ----------
dear i also have this problem does it is required to enable usb debugging for this of simply connect with pc and type only this???? please help
Click to expand...
Click to collapse
Reboot to fast boot mode
And just run this command
It does not need usb debugging
It just needa proper drivers installed
What "proper drivers" are needed?? Much needed please and thank you

Moto G7 Power won't boot. Bricked?

So after I installed the Official Android 10 GSI just out of curiousity, it worked and the only reason I didn't stay with it was because it didnt have the new gestures and no lockscreen options. Everything else worked amazingly.
At this point I just wanted to install LineageOS and root but the phone kept rebooting to TWRP over and over no matter what I'd flash and no matter how many times I wiped it kept rebooting until it eventually got no response at all.
I tried everything restoring back up nothing, when I tried just flashing the zip file the recovery screen just kept flashing then rebooted back. I cannot save this for life of me I am left with a paperweight.
Ive tried the classic Moto G force restart trick but no luck in anything. No matter what I tried now it wont respond to any button presses. Am I just screwed? I'm waiting 24 hours before trying again while plugged in. What am i to do?
Metro By T-Mobile Variant if that helps at all
uHeash said:
So after I installed the Official Android 10 GSI just out of curiousity, it worked and the only reason I didn't stay with it was because it didnt have the new gestures and no lockscreen options. Everything else worked amazingly.
At this point I just wanted to install LineageOS and root but the phone kept rebooting to TWRP over and over no matter what I'd flash and no matter how many times I wiped it kept rebooting until it eventually got no response at all.
I tried everything restoring back up nothing, when I tried just flashing the zip file the recovery screen just kept flashing then rebooted back. I cannot save this for life of me I am left with a paperweight.
Ive tried the classic Moto G force restart trick but no luck in anything. No matter what I tried now it wont respond to any button presses. Am I just screwed? I'm waiting 24 hours before trying again while plugged in. What am i to do?
Metro By T-Mobile Variant if that helps at all
Click to expand...
Click to collapse
Connect to a PC
In Device Manage
If phone is shown as
QHSUSB_Bulk or qloader
It's in emergency download mode
You will need a Blankflash file or a mmcblk0.img
sd_shadow said:
Connect to a PC
In Device Manage
If phone is shown as
QHSUSB_Bulk or qloader
It's in emergency download mode
You will need a Blankflash file or a mmcblk0.img
Click to expand...
Click to collapse
Hi my phone stay in bootloader but dont work, fbank flash say waiting for devices, and qhusb or qloader dont appear in my pc, help me
iFelipe97 said:
Hi my phone stay in bootloader but dont work, fbank flash say waiting for devices, and qhusb or qloader dont appear in my pc, help me
Click to expand...
Click to collapse
You cannot use a blankflash if device is in fastboot mode
Sent from my ali using XDA Labs
---------- Post added at 04:37 AM ---------- Previous post was at 04:35 AM ----------
run
Code:
fastboot getvar all
Please post it here after you remove the IMEI line
See
Motorola Flashing Guide
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
If you don't know fastboot commands
Sent from my ali using XDA Labs
sd_shadow said:
You cannot use a blankflash if device is in fastboot mode
Sent from my ali using XDA Labs
---------- Post added at 04:37 AM ---------- Previous post was at 04:35 AM ----------
run
Code:
fastboot getvar all
Please post it here after you remove the IMEI line
See
Motorola Flashing Guide
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
If you don't know fastboot commands
Sent from my ali using XDA Labs
Click to expand...
Click to collapse
Please help me flash stock firmware not work for me error remote failured

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